5/5
TrustpilotWonderful service.
Wonderful help from Ilinca, attentive to tenant/landlord’s needs.
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,568 reviews across 2 platforms
16 Royal Crest Avenue, London, E16 2TQ
Life Residential's office in London, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,568 reviews on two platforms, including 422 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleIt has been a wonderful experience working with this agency. Leo @ LiFE has been super helpful throughout the process with prompt followups. Truly recommend anyone looking for a place in London to check them out.
5/5
GoogleA great real estate firm - I've been super impressed by their proficiency and proactiveness, with very competitive rates. They are straightforward and to the point, and they execute very quickly. I cannot recommend them enough.
5/5
TrustpilotWorking with this agency has been a…
Working with this agency has been a pleasure
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
1/5
TrustpilotVery bad experience for on-going service
The services it not good at all on on-going maintenance of the flat, the handling method by Life Residential consultant for consumable part of the flat doesn't make any sense.
4/5
TrustpilotMy experience with Life Residential was very good
My experience with Life Residential was very good. I believe that the reference and credit card charges are rather high. All the rest are in a very good level.
Agent replied · 11 June 2024
Dear Konstantinos, thank you very much for your feedback - it's great to hear you've had a good experience with LiFE!
5/5
TrustpilotGood experience with Life Residential…
Good experience with Life Residential and with Savanna Chan, the agent there. She dealt swiftly and efficiently with a problem that I had and is always responsive.
Agent replied · 11 June 2024
Hi Philip, thanks for your feedback!
5/5
TrustpilotGreat Service
Ms Noor has provided very good support throughout the tenancy and usually very responsive to my questions or request for updates. Overall very satisfied with the services so far
Agent replied · 11 June 2024
Thanks for your feedback Aaron. We're pleased that Noor has offered you great service as your property manager and has been responsive and supportive. We really appreciate your time, thanks again. Please let us know if there's anything else we can do to improve.
5/5
TrustpilotKalidass managed my case with great…
Kalidass managed my case with great efficiency and professionalism. Highly recommended
5/5
TrustpilotGreat service from Rosita
It was great dealing with Rosita and getting an issue with our flat sorted.She was quick to pick up our emails and get things moving. She kept up in touch with what has happening and got things resolved quickly. Couldn't ask for more.
5/5
GoogleVery helpful and always able to get in touch with them and got tenants very quickly.PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Hi Sebastien, thank you for your feedback.
5/5
TrustpilotGood start fro Carlos
Happy to provide review for Carlos. Tough call replacing Brogan but doing very well so far. Prompt, proactive communications and all matters handled well
Agent replied · 11 June 2024
Hi Michael, thank you for your feedback on Carlos! We're happy that things are moving smoothly.
5/5
TrustpilotExcellent professional service from …
Excellent professional service from Pardeep Wilkhu Property Consultant who helped us to find a new tenant very quickly. Thank you also to the rest of the team involved.
Agent replied · 22 October 2024
Hi Susie, Lovely to hear that your experience with us was so pleasant, we pride ourselves on our professionalism! We realise that our clients are of the utmost importance 😊 Have a wonderful day and thank you for your feedback!
5/5
TrustpilotProperty renewal contract
Abby Gooptu did an excellent job in renewing our contract. She have managed to negotiate a little more than we expected on our rented property.
5/5
TrustpilotClear communication and responsive to…
Clear communication and responsive to propositions for deliberation
Agent replied · 11 June 2024
Thank you for your kind review. We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotMarcus and Adam have been amazing when…
Marcus and Adam have been amazing when I needed help to change tenancy, they are amazing and i’m really thankful for them!
5/5
TrustpilotGood experience with Abby from the Renewal Department
Good experience with Abby from the Renewal Department, she was efficient and we reached an agreement to renew our tenancy for 2 more years
5/5
TrustpilotAppreciation & Gratitude
Had the pleasure in dealing with Ms Amrita Rathod who has been following-up closely showing great dedication and professionalism in her work.
4/5
TrustpilotGiada Di Carlo
We have been very happy recently with Giada’s service level in the matter of the renewal of our contract with tenants. Thank you for the great service!
Agent replied · 24 August 2024
Hi Grahame, thats great to hear Giada has helped you in the renewal of your contracts with tenants! Thanks for sharing
5/5
TrustpilotExcellent and efficient service…
Excellent and efficient service provided by Amrita. Happy to have such outstanding Renewals Consultant to take care of my property. Thank you again!
5/5
GoogleAgents are very friendly and reply quite quickly. My agent has been super helfpul lately and tenancy agreement renewal went very smoothly!
Agent replied · 11 June 2024
Hi, thank you for your feedback! We're pleased your agent has been super helpful!
5/5
TrustpilotOur experience has been excellent no…
Our experience has been excellent no doubt. Representatives who have been talking to us have been extremely helpful, supportive and courteous. Thank you Life residential team.excellent
Agent replied · 11 June 2024
Hi Mr and Mrs Raza, thanks for your feedback. We're pleased you've had an excellent experience dealing with our LiFE team!
5/5
TrustpilotI was very satisfied with the flat management
I was very satisfied with the management agent Rebecca. Fully supporting and assisting in management of the flat and solving all the problems.
5/5
TrustpilotClaudio took over our coverage and he…
Claudio took over our coverage and he has been absolutely great at all levels ! he was able to solve our issues at a timely matter , we waited for 2 months and he was able to manage in less than 2 weeks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Trusted Agent.
