5/5
GoogleSelwyn was absolutely fantastic in getting us through the offers process, highly recommend
Agent replied · 30 September 2023
Harvey Collis, thank you for your kind words and this wonderful review! Selwyn, Leaders Forest Hill
Trusted Agent profile · London
Leaders London reviews
★★★★★
1,273 reviews across 1 platform
9-13 The Facade, Devonshire Road, London, SE23 3HA
Part of Leaders, see every office.
Leaders's office in London, at 9-13 The Facade, is rated 4.9 out of 5 across 1,273 reviews on 1 platform, including 1,273 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleHad the chance to have an email conversation with Selwyn when I was trying to book a house viewing. He was very fast to respond and easy to talk to. Thank you :)
Agent replied · 11 December 2024
Whatyvonneloves, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleProfessional, Polite, Punctual, Experienced, Human with a sixth sense of the subject. At the end of the tenancy, Holly had a straightforward, structured approach with both parties to resolve all repair and replacement issues amicably. Thanks
Agent replied · 30 September 2023
Chulananda Goonasekera, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleSelwyn was very prompt with responding, highly recommended!
Agent replied · 30 September 2023
Lizza Ostia, we really appreciate your feedback!
5/5
GoogleI have had an amazing experience with Leaders from the start of my search and especially during the contract and agreement stages James Henman who is my main contact has been a great support in sharing all resources and providing great communication on any queries regarding my move. I highly recommend Leaders as an agency and I’m grateful for the teams ongoing support throughout the process.
Agent replied · 30 September 2023
Rebecca Taiwo, thank you so much for your high rating! Rebecca Taiwo, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleI recently spoke with Selwyn regarding a property of interest. It was a stressful time, due to my partner and I needing to move as Landlord informed us he was selling. Selwyn put me at ease with his calm mannerism, politeness and explained the process brilliantly! I'm grateful I spoke with Selwyn as he's a gentleman and could not recommend his service anymore!! All the best!!
Agent replied · 30 September 2023
Karim, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.
5/5
GoogleRenting a property through Leaders Forest Hill has been a really stress-free experience. Thanks Selwyn for making the process so smooth and always being on hand to answer questions.
Agent replied
Hi Peggy, thanks for taking the time to let us know about your experience with Leaders and the team at Forest Hill. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleSelwyn has been so helpful and always there to answer calls and emails. He's gone out of his way for extra things we've asked for :)
Agent replied
Charlotte M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleExcellent and highly professional service from the Forrest Hill branch. Michael and Selwyn made sure the whole process went very smoothly and were an absolute pleasure to deal with at all times. Highly recommended!
Agent replied
Hi Michael, we're happy to hear you had such a positive experience with the Leaders team at Forest Hill. We're so pleased to read that you found Michael and Selywn to be so great throughout your dealings with them. We really appreciate you taking the time to leave this review along with your recommendation and will ensure your comments are passed onto the team. Kind Regards, Leaders
5/5
GoogleWe have no complaints regarding the service from Leaders. Everything is dealt with promptly. Happy to recommend them to other Landlords. Amie is currently managing our property and we are very happy with her
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleSelwyn Pacheco is the Best Letting agent I have ever used to find a home! He made the process so simple! Great communication and always there to help - Number 1 for Customer Service!
Agent replied
Hi Jessica, we're happy to hear you had such a positive experience with our team!
5/5
GoogleJames was a great help and very responsive to emails with all my follow up questions when I was looking to rent a flat. All very painless.
Agent replied
Dear Jo-anne Thanks for taking the time to leave us a review about James at our Forest HIll branch of Leaders and we appreciate your feedback. Kind regards Customer Care Team
5/5
GoogleThank you so much to the team at Leaders, especially Selwyn who was very helpful and responsive throughout the process! Happy to have used this agency!
Agent replied
Hello Dilara Açıkelli, thank you; we appreciate your feedback! We hope you have a great day!
5/5
GoogleSelwyn is professional, supportive and quick to respond. If I could give more stars I definitely would!
Agent replied · 30 September 2023
Ieva Bakaite, thank you for the high star rating!
5/5
GoogleMoving house is usually a stressful experience. With Leaders, I found it smooth and stress free, for which I'm grateful. My application process was handled by Selwyn from Forest Hill branch, and I found him professional, helpful and responsive, which really are the best qualities one may look for in an estate agent. Can't wait to move into my new home, thanks Selwyn!
5/5
GoogleFriendly, efficient and productive team. Many thanks to Jenny, Selwyn and Caitlin for finding me tenants for four rooms out of six in a week time! Lets keep the wave moving forward! Best
Agent replied
Thank you very much for your positive review!
5/5
GoogleWas a pleasure working with Selwyn at Leaders. Very fast and responsive to all our emails and contact. Selwyn made everything a smooth process!
Agent replied · 30 September 2023
Hi Rezwana A, Thank you for your kind words and a wonderful review! Pleasure to be of help. Best Regards, Selwyn Pacheco Senior Lettings Consultant
5/5
GoogleMacy, Lily & Selwyn.. Thank you for supporting my recent move and making the process a seemless one. :)
5/5
GoogleThey provided a quick and well run service. I would 100% recommend getting a property with Leaders as they are one of few agencies that provide a no deposit option, which has helped me get over the line of securing a property.
Agent replied · 19 June 2024
Loseyi Akinola, thank you so much for your high rating!
5/5
GoogleI had a great experience with Selwyn from Leaders. He was very quick at responding to emails. Arranging a viewing and getting my questions answered was super quick and easy. During the viewing he was very nice and helpful. We managed to secure our future flat very effortlessly.
Agent replied · 19 June 2024
Dear Emma Toivonen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to say a big thank you to Caitlin and the team at forest hill for the excellent help and support when I was moving into my new home 🤗😊 …
Agent replied
Hi Jordan, we are so happy to read such a great review about the team at Leaders Forest Hill! We are delighted to read of the level of assistance that Caitlin and the team have been able to offer you throughout your experience, we will ensure your comments are passed on so the team are aware of your thanks and appreciation. If there is anything we can do to help then please do not hesitate to get in touch. We wish you all the best in your new home! Kind Regards, Leaders
5/5
GoogleThank you Leaders for helping me move house in under 10 days. In particular thank you to James Henman who was easy-going and ensured everything ran smoothly. Cheers.
Agent replied
Hi Hastings Biney, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
Googleso far so good, thank you Sewlyn!
Agent replied · 30 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleReally pleased with the way I was dealt with. James and Selwyn went out of their way to make sure I got my property sorted. Cheers lads
Agent replied
Hi Rashan Chukwuka, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
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Questions about Leaders London
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
