Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.8

★★★★★ Excellent

1,958 reviews across 2 platforms

1, Wapping High Street, London, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,958 reviews on two platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

Trustpilot logo

1,769

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Mo has been really helpful and…

Mo has been really helpful and responsive as my property manager and I would highly recommend his services.

Clara · 30 August 2023

Agent replied · 11 June 2024

Thank you so much for your kind words; it has been a pleasure working with you. I wish you all the best. Mo

5/5

Trustpilot

Ehteshaam Ahmed in the Hampstead resi…

Ehteshaam Ahmed in the Hampstead resi office; straightforward, professional and thoroughly competent, thank you.

Luke · 6 December 2023

Agent replied · 11 June 2024

Thank you for your kind words and it was an absolute pleasure assisting you!Kind regards,Ehteshaam

5/5

Trustpilot

Great marketing and support from Zara…

Great marketing and support from Zara throughout the process

Doug · 21 March 2024

Agent replied · 11 June 2024

Thank you DougIt was a pleasure dealing with you. All the best, Zara

5/5

Google

I'm very impressed with my rental unit offered by Knight Frank. Nicky Bane was very helpful! She helped me through all the processes very patiently despite my move-in delays.

Alisa · 11 June 2018

5/5

Google

Knight Frank Wapping delivered top class service in selling my flat. Lee and his team were great, promptly answering any questions, helpful and reliable. I would thoroughly recommend them.

Dinah · 11 June 2018

5/5

Trustpilot

Jocelyn has provided a kind and speedy…

Jocelyn has provided a kind and speedy support - thanks

Hiroma · 24 February 2024

Agent replied · 11 June 2024

Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn

5/5

Trustpilot

Promptly resolved the problem with the…

Promptly resolved the problem with the door lock issue.

Dmytro · 5 March 2024

Agent replied · 11 June 2024

Dear SorokaThank you for taking the time to leave your feedback, glad we managed to resolved this for you quickly.Please do not hesitate to contact me should you require anything in the futureRegvita

5/5

Trustpilot

Satisified

Good and efficient letting service.

Khaled · 23 May 2024

Agent replied · 11 June 2024

Thank you for your review Khaled, It has been great working with you. Best, Beth

5/5

Trustpilot

Charlotte McClean was super efficient

Charlotte McClean was super efficient, courteous and helpful. Excellent service!

Michelle · 12 February 2024

Agent replied · 11 June 2024

Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regardsCharlotte

5/5

Trustpilot

Excellent experience with Vinoath

Excellent experience with Vinoath - was very responsive, and got us into a great position

Nick · 20 October 2023

Agent replied · 11 June 2024

Dear Nick,Thanks for the kind words.It has been a pleasure to assist you with your renewal.Kind regards,Vinnie

3/5

Trustpilot

Basically good but we got one sudden…

Basically good but we got one sudden cancellation of our appointement due to miscommunication.

K.O · 10 November 2023

Agent replied · 11 June 2024

We are really sorry to hear about your experience. Please reach out to complaints@knightfrank.com so we can investigate this further. Knight Frank

5/5

Trustpilot

Renewal

Great job by Vinnie from Renewals

Omeed · 30 April 2024

Agent replied · 11 June 2024

Dear Omeed,Thank you for the great review.Kind regards,Vinnie

5/5

Trustpilot

Perfect experience

Our agent Summer, was brilliant, she was incredibly knowledgeable and helpful and helped us find the perfect house with exactly the specifications we wanted, she managed to get us a great deal, and was brilliant through the application process.Was the perfect experience

Huw · 7 February 2024

5/5

Trustpilot

Patricia customers’ service skills are…

Patricia customers’ service skills are excellent and the correspondence is super fast! A pleasure working with her!

Domizia · 15 August 2023

Agent replied · 11 June 2024

Thank you for your kind words! It was a pleasure. Patricia

5/5

Trustpilot

Jordanna provided an excellent of…

Jordanna provided an excellent of service during the entire process. I strongly recommend her services.

Maxime · 5 October 2023

Agent replied · 11 June 2024

Thank you Maxime - it was a pleasure working with you and I wish you all the best in your new home!

5/5

Trustpilot

Excellent service…

Knight Frank worked tirelessly to complete my house sale despite having to cope with the many delays caused by the sale of my buyers' property. I would not hesitate to use them again.

Janet · 18 July 2024

5/5

Trustpilot

Great service from Jamie Voss and his…

Great service from Jamie Voss and his colleagues! Thanks guys for all the help!

Consumer · 18 October 2023

Agent replied · 11 June 2024

It was a pleasure to work with you and we look forward to working with you again. Jamie and the Elmbridge lettings team Best wishesAngharad

5/5

Trustpilot

great service

Vinoath Selvakumar from their Belgravia office helpful and professional

Luigi · 8 February 2024

Agent replied · 11 June 2024

Dear Luigi,Thank you for the lovely review and choosing Knight Frank to act for you again.Kind regards,Vinnie

5/5

Trustpilot

professional and reliable estate management service

professional courteous, prompt and efficient service

Maurice · 9 April 2024

Agent replied · 11 June 2024

Good afternoon Maurice,Thank you for your review, glad we could complete the emergency works prior to the new tenancy.Should you need anything else at all, please do not hesitate to reach out Warm Regards,Jason

5/5

Trustpilot

Responsive and showing willingness

Quick communication and willingness to accomodate with any questions or issues at hand.

Constantine · 8 November 2023

Agent replied · 11 June 2024

Thank you Constantine for your kind review. It was a pleasure assisting you. Knight Frank

5/5

Trustpilot

Excellent Experience with Knight Frank…

Excellent Experience with Knight Frank and their agents. Deena Kneafsey, my apartment management, helps me with every possible issues regarding the property. Efficient, kind and reliable!

Maria · 5 October 2022

Agent replied · 13 June 2024

Dear Maria, Always here to help, and happy to see your positive review.Kind regardsDeena

5/5

Trustpilot

Polite response relating to repairing

Konomi and Toru responded promptly and politely to my requests regarding repairing.

Sho · 30 November 2023

Agent replied · 11 June 2024

Dear Mr Kajiwara,Thank you very much for your kind review.We are always happy to help should you require any further assistance.Konomi & Toru

5/5

Trustpilot

Excellent service

Excellent service and support thank you

Debbie · 5 April 2024

Agent replied · 11 June 2024

Thank you Debbie for your kind review. Knight Frank

5/5

Trustpilot

Very helpful and professional

Very helpful and professional and my queries were always answered speedily and efficiently

Jurij · 17 October 2023

Agent replied · 11 June 2024

Thank you Jurji for your kind words. It is an absolute pleasure assisting you.

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