5/5
TrustpilotWe always use Knight Frank
Knight Frank are always our go to agents and always deliver. It is always a very positive and professional experience and they have been our agents for many years.
Trusted Agent profile · London
Knight Frank Lettings reviews in London
★★★★★
1,950 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,950 reviews on two platforms, including 189 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe Service
The excellent service I receive, especially from Shantel
Agent replied · 11 June 2024
I appreciate your positive feedback, Robin. It's a pleasure assisting you.Best regardsShantel
5/5
GoogleDeep local knowledge and real understanding of the changing dynamics of the UK market Intelligent to deal with and ‘tells it as it is’...with humour. Patient with me, the seller, and super attentive to the buyers detailed questions. Great agent.
Agent replied · 11 June 2024
‘Thank you for your kind review’
5/5
GoogleGood experience with Knight Frank - Olivia and Gabriella are both very kind and responsive to all requests which makes the check-in process a whole lot smoother - so far the best estate firm I have dealt with in London.
Agent replied · 11 June 2024
Many thanks for your review
5/5
TrustpilotVery helpful and professional service
Very helpful and professional and my query was answered speedily and efficiently
Agent replied · 11 June 2024
Thank you ever so much for your kind words. It was a pleasure working with you.
5/5
TrustpilotMade a great job
Made a great job in searching the right tenants and assisted us with a high level of professionnalism.
Agent replied · 11 June 2024
Dear Celine,Thank you for once again allowing us to act in your best interests, Oliver and I are very pleased and will look forwards to working with you and Hamed in future.”Best,Walid
5/5
TrustpilotI always had professional and…
I always had professional and satisfactory experiences with K&F Aldgate East.
Agent replied · 11 June 2024
Thank you Adnan for your kind words. Andrew
1/5
GoogleAwful back office support. A girl called Lucy Iannou was supposed to set up my tenancy agreement, but doesn't answer to Emails or phone calls.
5/5
TrustpilotNice experience with Anastasiia from KF
Property manager, Anastasiia Shatalova from Knight Frank was very kind and helpful on my leasing tenancy.
Agent replied · 11 June 2024
Dear, Elinor. Thank you very much for the nice review. It's always my pleasure!Anastasiia
5/5
TrustpilotExcellent advice and exceptional…
Excellent advice and exceptional service. Highly recommended
Agent replied · 11 June 2024
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regards Charlotte
5/5
TrustpilotCaring, knowledgeable agents
Our agent was very knowledgeable, patient, and a dream to work with.
Agent replied · 11 June 2024
Dear Sagar, Thank you so much for you kind words. I look forward to helping you and your family find the perfect home.Best wishesSummer
4/5
TrustpilotA good experience once Worcester…
A good experience once Worcester closed… but both offices could improve on answering their phones as quite often in the early days no response.
5/5
TrustpilotHad a great experience with Vinnie from…
Had a great experience with Vinnie from Tower Bridge, everything was done efficiently and professionally
Agent replied · 11 June 2024
Dear Peter,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
5/5
TrustpilotI found Charlie to be a very efficient…
I found Charlie to be a very efficient and competent manager of my property. Good luck in your new line of work at KF.
Agent replied · 13 June 2024
Good morning,Thank you John, that is really appreciated.I leave you in Deena’s more than capable hands!Kind regards,Charlie
5/5
TrustpilotThe Lettings accounts team are very…
The Lettings accounts team are very prompt and provided a detailed and clear income / expenditure report
Agent replied · 26 October 2024
Thank you ever so much for your kind words. The teams are thrilled to hear you have had such a wonderful experience! Thank you. Knight Frank Lettings
5/5
TrustpilotVery efficient indeed and responsive
Very efficient indeed and responsive. Thank you.
Agent replied · 13 June 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
5/5
TrustpilotVinnie from tower bridge
Great effiency, high transparency, and nice to talk too. That’s all I need.
Agent replied · 11 June 2024
Thank you for your great review Kevin. It was great working with you. Vinnie
5/5
TrustpilotHad a very smooth rental process with…
Had a very smooth rental process with Ischa. Very professional, quick and efficient.
Agent replied · 11 June 2024
Thanks Tommi for the kind review, happy to be of service. Ischa
5/5
GoogleJane Wallworth is great to work with. Quick to respond, nice and professional! Thanks for all your support Jane.
5/5
TrustpilotJamieLeigh
JamieLeigh Was a pleasure to work with
Agent replied · 11 June 2024
Dear Richard,Thanks so much for taking the time to write such a kind review.It has been a pleasure assisting you. All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
1/5
GoogleCrooks. Holding my deposit without any reason despite providing all confirmations.
Agent replied · 11 June 2024
We are sorry to hear about your experience. We understand you are in touch with a member of our team, however if you wish to discuss this matter further, please do email complaints@knightfrank.com. Knight Frank
5/5
TrustpilotWonderful
Wonderful, very clear
Agent replied · 11 June 2024
Thank you for your kind words Florian, I am glad you enjoyed your stay in White City with us. Please feel free to get in touch again if and when you return to London. Stan
4/5
TrustpilotCommendation for Emma Soanes
Emma's exceptional work as the property manager is greatly appreciated.
Agent replied · 11 June 2024
Thank you very much for taking the time to write a review, it has been a pleasure to manage your portfolio and should you ever need any assistance in the future I would be more than happy to help. Best wishes, Emma
5/5
TrustpilotIt was wonderful and straight to the…
It was wonderful and straight to the point.
Agent replied · 11 June 2024
Thank you very much for your positive review Andrea.All the best,Summer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Knight Frank Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
