Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.8

★★★★★ Excellent

1,953 reviews across 2 platforms

1, Wapping High Street, London, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,953 reviews on two platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

Trustpilot logo

1,764

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tabitha at Kensington

Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.

Geoffrey · 2 February 2021

Agent replied · 29 December 2024

Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha

5/5

Trustpilot

Efficient lease renewal

Efficient lease renewal, which was clearly articulated and well mannered

Peadar · 11 April 2024

Agent replied · 11 June 2024

Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette

5/5

Trustpilot

Walid helped us a lot and actively…

Walid helped us a lot and actively helped us communicate with the landlord. The whole rental experience is very good.

Wei · 22 August 2023

Agent replied · 11 June 2024

Thank you for your review, I'm happy to hear I made this experience easier for you. Walid

5/5

Trustpilot

Simply the best!

Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!

RAHUL · 9 June 2021

Agent replied · 11 June 2024

Thank you ever so much Rahul for your kind words.

5/5

Google

Knight Frank has been great. Nicky was very helpful and went out of her way to answer all our queries and to put us at ease. I would definitely recommend their services!

Anne · 11 June 2017

5/5

Trustpilot

Quick and kind response

Daiki · 22 July 2024

Agent replied · 24 August 2024

Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team

5/5

Trustpilot

Vinnie from renewals was great

Vinnie from renewals was great, very quick and efficient to get my tenants re-signed for 18 months

Frazer · 25 October 2023

Agent replied · 11 June 2024

Dear Frazer,Thank you for your kind words.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Very efficient and professional through…

Very efficient and professional through out my dealings.Ian MacLaurin

Ian · 10 April 2024

Agent replied · 11 June 2024

Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank

5/5

Trustpilot

First class service in a difficult…

First class service in a difficult market. Excellent communications to keep us informed of developments

Ian · 3 December 2023

Agent replied · 11 June 2024

Thank you for your kind review. I enjoyed working for you and wish you luck in the future.Best wishes, Nigel

5/5

Trustpilot

Prompt response.

Prompt response.Very grateful for their prompt reply and helpful advice.

F.T · 20 March 2024

Agent replied · 11 June 2024

Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team

5/5

Trustpilot

Swift Contract Renewals

Appreciate the excellent communication and swift lease renewal by Vinnie!

Ivy · 20 March 2024

Agent replied · 11 June 2024

Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie

5/5

Trustpilot

Beth Tighe

Beth Tighe - exceptional, diligent, pleasant broker to work with. Made the whole process very enjoyable.

HK · 8 November 2023

Agent replied · 11 June 2024

Thank you for your review. It has been a pleasure working with you and I’m sure we will continue to work together in the future! Best, Beth

5/5

Trustpilot

The agent

The agent, Stan Fung

Lynnette · 9 July 2024

Agent replied · 24 August 2024

Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.

5/5

Trustpilot

Excellent job done by my tax manager

Excellent job done by my tax manager, Edwin. I would certainly recommend Knight Frank to my friends.

Winnie · 11 October 2023

Agent replied · 11 June 2024

Dear Winnie,Thank you very much for your great feedback!And thank you for signing up to KF in-house tax service. I am pleased that you and Alvin are happy with our in-house tax return service.If you have queries, please don’t hesitate to contact me.Kind regards,Edwin

5/5

Trustpilot

The team is really fairfaced and…

The team is really fairfaced and helpful. I want to thank you for your fast responce and patience.

Ilayda · 15 September 2023

Agent replied · 11 June 2024

Thank you for your kind review. We are delighted you had a great experience with us.Emily

5/5

Trustpilot

Very good service

Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.

Richard · 6 August 2024

5/5

Trustpilot

Many thanks for Louna help

Many thanks for Louna help. She’s really responsive and helpful.

田童绯 · 7 March 2024

Agent replied · 11 June 2024

Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna

5/5

Trustpilot

Excellent property management

Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.

Supermummy1 · 12 February 2021

Agent replied · 11 June 2024

Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane

5/5

Trustpilot

Holly Pemberton manages a number of…

Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.

Roger · 16 June 2022

Agent replied · 24 August 2024

Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly

5/5

Trustpilot

Responsive Property Manager

It is a pleasure working with Jason Nwimo, who has been responsive to my emails and in helping to follow up on the various matters relating to the management of the properties.

Min · 28 April 2022

Agent replied · 11 June 2024

Many thanks Min, for the positive feedback. Glad I could be of assistance on that matterAlways pleasure working with you on your property!Best WishesJason

5/5

Trustpilot

Mo has been really helpful and…

Mo has been really helpful and responsive as my property manager and I would highly recommend his services.

Clara · 30 August 2023

Agent replied · 11 June 2024

Thank you so much for your kind words; it has been a pleasure working with you. I wish you all the best. Mo

5/5

Trustpilot

Ehteshaam Ahmed in the Hampstead resi…

Ehteshaam Ahmed in the Hampstead resi office; straightforward, professional and thoroughly competent, thank you.

Luke · 6 December 2023

Agent replied · 11 June 2024

Thank you for your kind words and it was an absolute pleasure assisting you!Kind regards,Ehteshaam

5/5

Trustpilot

Great marketing and support from Zara…

Great marketing and support from Zara throughout the process

Doug · 21 March 2024

Agent replied · 11 June 2024

Thank you DougIt was a pleasure dealing with you. All the best, Zara

5/5

Trustpilot

Jocelyn has provided a kind and speedy…

Jocelyn has provided a kind and speedy support - thanks

Hiroma · 24 February 2024

Agent replied · 11 June 2024

Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn

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