Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.8

★★★★★ Excellent

1,958 reviews across 2 platforms

1, Wapping High Street, London, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,958 reviews on two platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

Trustpilot logo

1,769

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very professional

We just loved the rental team at Knight Frank, they were so supportive, professional and just brilliant to deal with.

Suzanne · 23 January 2024

Agent replied · 11 June 2024

Dear SueThank you so much for such a lovely review. It was an absolute pleasure working with you and Neville! I am so pleased to hear that you are now settling into life in Madeira. All the best,Fran & Katie

5/5

Trustpilot

Ehteshaam assisted me on a query about…

Ehteshaam assisted me on a query about lettings. He provided the follow up and gave prompt response. Appreciate his professionalism on this matter.

Ian · 9 November 2023

Agent replied · 11 June 2024

It was a pleasure assisting you. As mentioned before, if you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam

5/5

Trustpilot

Good experience dealing directly with…

Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful

Neha · 4 June 2024

Agent replied · 11 June 2024

Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian

5/5

Trustpilot

Very happy with the performance from…

Very happy with the performance from Knight Frank, in particular from Shantel Sikanartey in managing my property.

AK · 13 March 2024

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel

5/5

Trustpilot

Super professional

Super professional, super responsive, and super helpful! Thanks, James!

GH · 7 August 2024

Agent replied · 24 August 2024

Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James

5/5

Trustpilot

Holly Pemberton (Property Manager) was…

Holly Pemberton (Property Manager) was pleasant to work with. She was kind and very responsive. I highly recommend her to any tenant or landlord. Thank you

Adel · 10 August 2023

Agent replied · 11 June 2024

Thank you very much for taking the time to leave such a positive review. It was a pleasure working with you and I wish you all the best in your new home.

5/5

Trustpilot

Great flat, easy move

Very easy move in, friendly and responsive. Andrew Twagira helped our move while ROchelle found us the flat and handled the lease. Thanks!

Giuseppe · 26 October 2023

Agent replied · 11 June 2024

Hi Giuseppe, Thank you for your kind words, it was a pleasure assisting you and Julia with your search. Happy to hear the move-in process went smoothly. Wishing you both all the best.Best regards, Rochelle and Andrew

5/5

Trustpilot

Property sale.

Arabella at Knight Frank advised and guided me through a complicated sale. She was both proactive and responsive. I really appreciate her input. Highly professional.

Eugene · 4 September 2023

Agent replied · 11 June 2024

Eugene, it was an absolute pleasure assisting you with the sale of Stevenage Road. The new owners are so happy there. Thank you for the business and hopefully our paths will cross again in the future. All the best, Arabella

5/5

Trustpilot

Excellent experience

Excellent experience from start to finish with both a house purchase and a sale - thank you to the Knight Frank Bath team!

Owen · 19 October 2023

Agent replied · 11 June 2024

Thank you for your kind words and for using Knight Frank. I am also delighted we also managed to find you your next adventure.

5/5

Trustpilot

Patricia at Knight Frank was very…

Patricia at Knight Frank was very friendly and easy to communicate with. She answered all of my questions and resolved my issues

LEE · 7 November 2023

Agent replied · 11 June 2024

Thank you for your kind words Lee, I am always happy to be of assistance. Patricia

5/5

Trustpilot

Vinnie from renewals

Very efficient and responsive in lease renewal

Tony · 30 August 2024

Agent replied · 26 October 2024

Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

Excellent Communication

Communication, viewing , knowledge of the market and pricing all brilliant. We wouldn’t hesitate to buy or sell with knight Frank.Much appreciated.

Deborah · 6 November 2023

Agent replied · 11 June 2024

Thank you for your kind words. It's been an absolute pleasure acting on behalf of the family. The incoming family will undoubtedly have many happy years at such a wonderful house.

5/5

Trustpilot

Very helpful

Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!

Paddington · 2 April 2024

Agent replied · 11 June 2024

Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie

5/5

Trustpilot

Great support in buying land in the…

Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks

Nick · 31 January 2024

Agent replied · 11 June 2024

Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience

4/5

Trustpilot

The agents are very knowledgeable about…

The agents are very knowledgeable about the market and quick to respond and support with the needs of the clients .

Marco · 23 November 2023

Agent replied · 11 June 2024

Thank you Marco, for your kind review we are glad we could be of assistance. Knight Frank

5/5

Trustpilot

Went the extra mile

Were happy to meet on site during the transaction so I could meet with the PM and get things moving sooner.

Dan · 23 November 2023

Agent replied · 11 June 2024

Thank you for your kind words. It was a pleasure assisting you. Knight Frank

5/5

Trustpilot

Fantastic Customer service

Fantastic Customer service with excellent levels of communication all done in a timely manner.

PD · 18 April 2024

Agent replied · 11 June 2024

Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ

5/5

Trustpilot

Ehteshaam From knight Frank has…

Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant

Wilson · 6 March 2024

Agent replied · 11 June 2024

‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam

5/5

Trustpilot

Charlie at Knight Frank was a pleasure…

Charlie at Knight Frank was a pleasure to work with. Very professional and made the process as stress free as possible. I would definitely recommend and use again in the future.

Gia · 20 December 2024

5/5

Trustpilot

Good team work, Ya and Jason!

Ya Wen and Jason Ung are excellent staff working in Knight Frank. Their services are excellent, with helpful attitude and customer's needs always on mind. They really deserve a big praise.

Customer · 1 February 2023

Agent replied · 11 June 2024

Thank you for yourkidsn review. It was a pleasure assisting you. Jason and Ya

5/5

Trustpilot

Stine put a lot of effort into trying…

Stine put a lot of effort into trying to find us a place, which we really appreciated.

Patrick · 8 February 2024

Agent replied · 11 June 2024

Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine

5/5

Google

An extraordinary team of professionals always going above and beyond to achieve the best results for the client. Knowledgeable, dedicated and incredibly efficient. Huge thanks to Gary and his team. A great pleasure to deal with.

Dagmara · 11 June 2017

5/5

Trustpilot

Good quality service

Quick response to inquiries, kindly support .

泰紀濱野 · 9 August 2024

Agent replied · 24 August 2024

Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team

5/5

Trustpilot

Good Personal Service

The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.

Mrs · 13 March 2024

Agent replied · 11 June 2024

It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip

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