Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim Β· 12 April 2024
Agent replied Β· 11 June 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
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5/5
TrustpilotExcellent customer serviceβ¦
Excellent customer service, best estate agents Iβve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and itβs not often you say that about an estate agentπ.. but I doubt Iβd have completed my sale without him!
Sam Β· 20 January 2024
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5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan Β· 16 May 2024
Agent replied Β· 11 June 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
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5/5
TrustpilotJames helped us to find a properβ¦
James helped us to find a proper property in London; he is a great guy and gave us helpful advices.
Naema Β· 25 April 2024
Agent replied Β· 11 June 2024
Thank you for your kind review, Naema.Itβs been a pleasure helping you with your search so far.Best wishes,James
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5/5
TrustpilotHappy tenants
As tenants, we had the most wonderful experience with a property managed by Knight Frank. We are grateful to Salome & the team for making it the best renting experience possible.
Cristina Β· 17 August 2023
Agent replied Β· 11 June 2024
Thank you for your wonderful review. It was my pleasure looking after your tenancy. Salome
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5/5
TrustpilotQuick response and
Itβs a great experience with Malak on finding flat downtown, quick response and help you to find the ideal places.
Zehao Β· 26 July 2025
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5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola Β· 21 February 2024
Agent replied Β· 11 June 2024
Thank you Nicola for your kind review. Knight Frank
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5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Zohra Β· 26 January 2024
Agent replied Β· 11 June 2024
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
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5/5
TrustpilotMy Japanese relationship manager wasβ¦
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩δΈε€§θΌ Β· 11 June 2024
Agent replied Β· 13 June 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
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5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C Β· 22 October 2024
Agent replied Β· 26 October 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
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5/5
Trustpilotgreat service and consultancy
We had great service and consultancy from Toby during our search for a property. He assisted with all matters related of the purchase and we felt really well looked after.
Nadia Β· 27 August 2023
Agent replied Β· 11 June 2024
Dear NadiaThank you for your kind words, it was great working with you both and hope you have all settled in well. Best wishesToby and the Knight Frank Winchester team
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5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa Β· 4 November 2024
Agent replied Β· 29 December 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please donβt hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
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4/5
TrustpilotEmma from Knight Frank did a great jobβ¦
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David Β· 10 April 2024
Agent replied Β· 11 June 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
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5/5
TrustpilotWould like to comment Vinnie fromβ¦
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace Β· 21 March 2024
Agent replied Β· 11 June 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
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5/5
TrustpilotEfficient and speedy completion of theβ¦
Efficient and speedy completion of the renewal process with timely updates.
Stelios Β· 13 September 2024
Agent replied Β· 26 October 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
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5/5
TrustpilotHad very nice experience with Vinnieβ¦
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Mandy Β· 5 July 2024
Agent replied Β· 24 August 2024
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
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5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
John Β· 15 April 2024
Agent replied Β· 11 June 2024
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
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5/5
TrustpilotVery nice person!
Very nice person, who was always available, quick to respond, understanding and polite!
Mark Β· 23 September 2025
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5/5
TrustpilotExcellent service by Vinnie fromβ¦
Excellent service by Vinnie from renewals on my tenancy.
Baur Β· 7 October 2024
Agent replied Β· 26 October 2024
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
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5/5
TrustpilotNice to have Ehteshaam Ahmed in the accounts team
Ehteshaam Ahmed in the accounts team is a polite and responsible person taking on the tasks in prompt manner. My pleasure to share my commendations to him here.
Customer Β· 25 September 2023
Agent replied Β· 11 June 2024
Thank you very much for your kind words and it was a pleasure assisting you.Kind regards,Ehteshaam
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5/5
TrustpilotJames from lettings
James from lettings was excellent! Very communicative and easy to work with. Would work with him again.
Tomas Β· 20 May 2024
Agent replied Β· 11 June 2024
Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James
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5/5
TrustpilotLucie had shown high level ofβ¦
Lucie had shown high level of professionalism in every single aspects. She really is a gem for KF and wishing her the best in her career.
Mrs Β· 7 November 2023
Agent replied Β· 11 June 2024
Thank you Jenny for your kind words. It was lovely working with you on your property and I hope to work with you again in future. Lucie
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5/5
TrustpilotYa Wen Help
Ya Wen gave me a lot of help in the management of my two apartment rental. She helped me solve many questions. I would like to say thank you from the bottom of my heart
Yanying Β· 26 February 2023
Agent replied Β· 11 June 2024
Thank you for your kind review. It has been a pleasure working with you, and I wish you all the best. Ya
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5/5
TrustpilotGood support for my contract renew
Good support for my contract renewHelped me alot and patient of Vinnie from Renewals
ι¨ζ‘ Β· 10 July 2024
Agent replied Β· 24 August 2024
Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.