Trusted Agent profile · London
★★★★★
1,963 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,963 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThey introduced me a great property
They introduced me a great property, thank you Knight Frank! I'm really happy with it and their support after living.
Dear Mr Tsuboi Thank you very much for your kind review, It has been a pleasure to help you.We hope you enjoy your new home.Kind regards,Japan Desk Team
5/5
TrustpilotA professional & friendly service from…
A professional & friendly service from the Knight Frank Worcester team on our recent purchase. We found Giselle and Charles to be fast to respond to e-mails and always keep us up to date. As a purchaser it is important to deal with an agent who is focussed on a smooth transaction for the vendor and purchaser. Thank you!
5/5
TrustpilotVinnie from renewals has been super…
Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.
Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie
5/5
TrustpilotJamie-Leigh really went out of her way…
Jamie-Leigh really went out of her way to help us out of aSticky tenancy situation and sorted everything out with minimal fuss getting us a great deal. Highly recommend her.
Dear Iain,Thanks so much for your kind review.It was a pleasure to help you and your family.Thank-you for working with us and I hope to be able to assist you again one day.All the bestJamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
TrustpilotThanks to Frank Knight for helping me…in the whole process of renting my property
Thanks to Frank Knight for helping me renting my property. All the staff which whom i interacted were excellent. Special thanks to Omar Areef.
4/5
TrustpilotProfessional real estate company with…
Professional real estate company with competent and friendly agents.
Thank you Oscar for your kind words. It was a pleasure assisting you. Sophie
5/5
TrustpilotGreat for Japanese expat
Overall great because of being able to get support in Japanese. It would be greater if you could support onboarding, e.g. how to use appliances, facilities, and so on.
Thank you very much for your kind words; it has been a pleasure to help you. We are always here if you need any further assistance. Hope you enjoy your new home.Japan Desk Team
5/5
TrustpilotI found Knight Frank extremely helpful
I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.
5/5
TrustpilotThe team and staff helped me along my…
The team and staff helped me along my rental experience.
Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank
5/5
TrustpilotAlways clear and prompt communication
I recently rented a studio via Knight Frank. I loved the services, in particular- Clear expectations setting on the process and what's next- Prompt, friendly, and to-the-point responses from all employees
Thank you for your kind words it was a pleasure to have been able to assist you with finding your next home. We look forward to helping again in the future whenever you need anything property related.Thanks,Stan and Hannah
5/5
TrustpilotHenry provides a first-class service.
Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.
Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.
5/5
TrustpilotOur renewal process
Our renewal processWe just renewed our contract for our house and we had a very good experience and it happened by ‘Vinnie from Renewals’ help. Appreciate your help Vinnie.
Dear Berkay,Pleasure to assist you in your renewal of your tenancy.All the best for the future.Kind regards,Vinnie
5/5
TrustpilotExcellent service from Stan
Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!
It was a pleasure to meet you and Alex; enjoy your new home! Stan
4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
5/5
TrustpilotSummer & Knight Frank have been…
Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.
Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.
5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
5/5
TrustpilotI rented from KF and got a very good service
I rented from KF and got a very positive experience with them. Thanks Mo Govani as well for well managing the property for us and for being all the time responsive.
Thank you ever so much for your kind words. It was a pleasure working with you. Mo
4/5
TrustpilotJapan Desk kindly helped me a lot to…
Japan Desk kindly helped me a lot to successfully find the apartment and check in it.
5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotExceptional…
Knight Frank's handling of the sale of my house was exceptional for intelligence, detail, empathy, acumen, and liaison - which I've just realised adds up to a great slogan for them!
Thank you very much for your positive review Eluned.
5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
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