Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.8

★★★★★ Excellent

1,950 reviews across 2 platforms

1, Wapping High Street, London, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,950 reviews on two platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

Trustpilot logo

1,761

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our whole purchase process went…

Our whole purchase process went smoothly,from first identifying our property,through to an early completion. Knight Frank were totally helpful and professional and we wouldn’t hesitate to use them again

Mr · 14 May 2024

4/5

Trustpilot

Generally a good service

Generally a good service. To be expected.

John · 2 October 2023

Agent replied · 11 June 2024

Thank you John, it has been a pleasure working with you!

5/5

Trustpilot

Rental team

We really enjoyed working with Hannah Beck and Brigette Bulan. They are professionals and always available for their customers. Looking forward to dealing with them again in the future.

AT · 19 February 2021

Agent replied · 11 June 2024

Good morningThank you again for your kind feedback and I look forward to working with you again soon. Kind regardsBrigette

5/5

Trustpilot

Our property has been managed by Charlie T-S

Our property has been managed by Charlie Toyne-Sewell and we have always been happy with Charlie's responsiveness, recommendations, and judgment.

Fabrice · 31 July 2022

Agent replied · 11 June 2024

Good morning,Thank you so much for your kind words, it is really appreciated.Kind regards,Charlie

5/5

Trustpilot

tax service

tax service, very fast and professional

Tammy · 13 October 2023

Agent replied · 11 June 2024

Thank you ever so much for your kind words. It was a pleasure working with you. Edwin and Emily

5/5

Trustpilot

As always Charles Davenport was…

As always Charles Davenport was extremely professional in every wayRicky & Rachael Simpson

Richard · 24 December 2020

5/5

Trustpilot

Very fast and clear reply by Mrs Violetta Terlikowska

Very fast and clear reply

Javier · 2 November 2023

Agent replied · 11 June 2024

Thank you Javier, I really appreciate your kind words. Absolute pleasure to deal with you!Violetta

5/5

Google

Spent time with over a dozen agents during a week long search and Jennifer King-Neary of Knight Frank took top prize. Not only did she ultimately find me the apartment that I signed on, but she was positive, energetic and candid in a way that that made it clear her goal was to help me find the right place. Seek her out if you’re looking to let!

Caleb · 11 June 2018

5/5

Trustpilot

Clear and friendly process and…

Clear and friendly process and communication!

Ramon · 20 September 2023

Agent replied · 11 June 2024

Thank you for the review. I’m delighted to have assisted you in your property search. I hope you are enjoying your new home.Sam

5/5

Google

Excellent service, very responsive to customer's needs particularly Georgina and Harriet. Highly recommended for securing rental property in London

Violet · 11 June 2017

5/5

Google

Service is absolutely fantastic, all the people who work here are friendly and professional, especially Mr. Peter Piertrzak. I enjoy my new flat very much.

Muhuang · 10 June 2021

Agent replied · 11 June 2024

Dear Muhuang, It was an absolute pleasure to assist you with your move. Please feel free to contact me if you need any further assistance. Regards, Peter

5/5

Trustpilot

Jason Chu has an excellent service for…

Jason Chu has an excellent service for the property Knight Frank manages for me. He has been very responsive and sorts out the issues very efficiently.

Hakan · 28 February 2021

Agent replied · 11 June 2024

Dear Hakan, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine, and I am delighted to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason

5/5

Google

I just rented my new flat with knight Frank. Lovely service. Jad zouhbi helped me out through the whole process it was great!

Sacha · 28 June 2024

4/5

Trustpilot

Prompt service

Prompt service. Accurate accounting

Hiak · 17 September 2023

Agent replied · 11 June 2024

Dear Hiak, Thank you for your kind words. We will pass your response on to the team. Kind regards,Knight Frank

5/5

Trustpilot

Quick and professional service by…

Quick and professional service by Vinnie from Tower Bridge.

Anton · 28 April 2023

Agent replied · 11 June 2024

Dear Anton,Thank you for the kind words.All the best in your new home.Kind regards,Vinnie

5/5

Trustpilot

The personal touch of Clare in the…

The personal touch of Clare in the office made our transaction feel more informed and guided within the process. We would use knight Frank again.

Mrs · 13 May 2024

5/5

Trustpilot

Absolutely incredible experiences

Absolutely incredible experience. The team handled our query and contract at lightning speed and did it in a very professional manner. Big thank you to the team and specifically Charlotte!

Consumer · 31 January 2024

5/5

Google

Been dealing for more than a couple of years with Gary and his team. Highly recommended.

ZZ · 11 June 2017

5/5

Trustpilot

I really had a great experience because…

I really had a great experience because the staff were very kind, professional and always ready to help, I appreciated their prompt response whenever i reached out.

Mohamed · 22 February 2024

5/5

Trustpilot

The service is very good

The service is very good. & I ask the questions is reply quickly.

Mokco · 23 October 2024

5/5

Google

Great communication from Lee made this as stress-free as possible. Can highly recommend.

Toni · 11 June 2018

5/5

Trustpilot

Thanks Catrin

We have been fortunate to have Catrin Baker's diligent work for our property for many years. Thank you very much.

Phoebe · 10 June 2021

Agent replied · 29 December 2024

Dear PhoebeThank you so much for your kind words it is appreciated. It is a pleasure to be able to help.Kind regardsCatrin

5/5

Google

The entire experience with Peter Pietrzak from Knight Frank was absolutely wonderful. Punctual, thoughtful and brilliantly efficient.PositiveResponsiveness, Quality, Professionalism, Value

Olive · 10 June 2021

Agent replied · 11 June 2024

Dear Mengyuan, Thank you for your kind words. It was very nice to help with your search. Feel free to contact me if you need our services again. Kind Regards, Peter

5/5

Trustpilot

Good service

Professional, fast response, check tenant payment on prompt basis.Strongly recommended property manager ya wen.

Tammy · 18 May 2022

Agent replied · 11 June 2024

Thank you for your review. It was my pleasure to be your property manager and I will continue to do my best. Best wishes. Ya.

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