Knight Frank Lettings reviews in London

★★★★★ 5/5

Trustpilot

An absolute star!

Our Knight Frank property manager Catrin Baker, is a superstar. We had some teething problems when we first moved into our flat and she has been brilliant at dealing with the issues as quickly and effectively as possible. She is exactly what you want in a property manager.

Bianca · 18 June 2024

★★★★★ 5/5

Trustpilot

Ines Santos - Feedback

I found Ines (Santos) to be incredibly friendly, helpful, responsive, professional and responsive during our entire letting process. It was a refreshing change from the usual experience I had in previous processes, and given my experience, I would be excited, and frankly prefer, to engage with Knight Frank in the future.

Peter · 19 April 2024

★★★★★ 5/5

Trustpilot

Brigette from Renewals

We have had a great experience with Brigette. Throughout the process of negotiating our tenancy agreement extension, she has been professional, responsive, and accommodating. Her clear communication and willingness to address our needs made the entire process smooth and stress-free. Thank you for your assistance on this matter Brigette!

Paloma · 22 May 2024

★★★★★ 5/5

Trustpilot

Great experience

Great experience, thanks to Chloe, Lucy and Camillo for being a wonderful team!

Honey101 · 29 August 2023

★★★★★ 5/5

Trustpilot

Property management

Chervon handled the management of my rental flat for a number of years. She was always on hand for any queries, and sorted out any issues promptly. I felt very confident leaving the property in her hands. Many thanks.

Elizabeth · 6 November 2024

★★★★★ 5/5

Trustpilot

I had the pleasure of working with Mark…

I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them again.

Lisa · 3 October 2024

★★★★★ 5/5

Trustpilot

Emma Duncan is kind and she offered…

Emma Duncan is kind and she offered great assistance in securing a flat!

Julie · 23 August 2023

★★★★★ 5/5

Google

We had a great experience with Knight Frank! Mrs. Nicky Bane is very professional, she was very quick to respond and managed to organize everything in connection to our new flat within very short time frame. We were impressed and certainly would like to continue cooperation with KF and with Nicky and Sarah in particular. Also big thanks to Ms. Sarah Evans who was also very helpful. All in all, highly recommended.

Asja · 11 June 2018

★★★★★ 5/5

Trustpilot

Long term tenant

I've livent as a tenant in a flat managed by Knight Frank for 11 years and during that period all my interaction with the agency have been impeccable. They have been always on time and kept me informed when the situation required it.

Paul · 30 August 2024

★★★★★ 5/5

Trustpilot

Very good service

We have had a very good experience in dealing with Knight Frank thus far. Gary Weatherall has been managing our property has been quick and helpful in dealing with questions coming up.

陶媛慧 · 14 May 2021

★★★★★ 5/5

Trustpilot

Amazing service from Walid

Walid at Knight Frank was excellent from start to finish!We viewed multiple flats with Walid and he didn’t settle until he found the perfect option for us, also kept us updated throughout the whole process.Thanks for putting everything together Walid, we would definitely deal with you again.

Joe · 14 June 2024

★★★★★ 1/5

Trustpilot

If I could give a 0 here I would.

If I could give a 0 here I would.I contacted Birmingham office and spoke to a Mr Charles Shephard.He came out to have a look and said he would email back a valuation the next day.One week later he said he would send it immediately and still no email.After 10 days I called him and he gave me the valuation over the phone and said he would not need to send the email.How unprofessional is that. Sadly he has not responded to emails or phone calls and voicemails left over a week now.Beware.

Mr · 27 May 2024

★★★★★ 5/5

Trustpilot

A good experience

I've been recently renting through Knight Frank, and it's a positive experience. The communication with the letting agency is very good. Any concerns or questions I had were addressed promptly, making me feel valued as a tenant.Satisfying customer service, transparent communication, it's a reliable and professional letting agency for a stress-free renting.

Marzena · 8 March 2024

★★★★★ 5/5

Trustpilot

Knight Frank at Belsize Park are great!

Knight Frank at Belsize Park have been managing the letting of two investment properties for me (recently my contact there has been Josh). They have been very reasonable, professional, prompt, polite and competent. I feel I can have confidence in their ability and that they care about my wishes and expectations.

Mahmoud · 28 March 2024

★★★★★ 5/5

Trustpilot

Smooth processes, good service

I’m a tenant with a property for which Knight Frank are the estate agents. Have renewed my contract a few times now and they always ensure it’s a smooth and seamless process. Vinnie from renewals in particular handled my renewal and did an excellent job of making sure everything got done swiftly.

Manan · 6 March 2024

★★★★★ 5/5

Trustpilot

Successful result

Selling property in this market is a lottery and its likely to remain unpredictable. Knight Frank never over promised and they did deliver. We did not require daily updates and constant hassle so maybe we were lucky but we achieved the result we wanted in a decent time frame which is all we asked

Brian · 23 January 2024

★★★★★ 5/5

Trustpilot

Very good service.

James at Knight Frank has been an absolute pleasure to deal with. He is kind, responsive and highly knowledgeable. We are moving to London from abroad, and we hope that anyone else we deal with will be like James.

Ronnie · 22 October 2024

★★★★★ 5/5

Trustpilot

Very good experience

We had a very good experience working with Summer White at Knight Frank Fulham.She is always very responsive, on time and give good advice.Being new to the UK, she walked us through the whole letting process explaining the different steps.I definitely recommend!

Elodie · 3 September 2024

★★★★★ 5/5

Google

Jad helped us immensely with our apartment hunt. He gave a detailed and in depth video of the apartment allowing us to accurately judge the property without being in the country. He replied quickly and made the whole process of viewing to offering as smooth as can be.

Senan · 19 May 2024

★★★★★ 4/5

Trustpilot

I called just now to speak to someone…

I called just now to speak to someone about a rent query, Ehteshaam AhmedAccounts Assistant picked up the call. I found him to be very helpful. Not only did he dealt with my query he went that extra mile to look into additional matters to support. I want to thank him and to say he is a credit to Knight Frank.

Razia · 26 July 2023

★★★★★ 5/5

Trustpilot

Trinity Village

Knight Frank's exceptional service at Trinity Village estate is led by the dedicated and enthusiastic director, Louie-Mae. Her genuine commitment to the community sets a high standard. Vaidas and the building team deserve commendation for maintaining the estate impeccably. Knight Frank, under Louie-Mae's leadership, prioritizes the community's well-being and satisfaction, making it a standout in estate management.

Francis · 27 October 2023

★★★★★ 5/5

Trustpilot

kind and efficient

Ed Moss was very kind and efficient. Good communication, organised, and flexible.

TJ · 11 August 2023

★★★★★ 5/5

Trustpilot

Review of Knight Frank’s (Lettings) Accounts Dept/Ehteshaam Ahmed

I had a very positive experience with the Knight Frank Lettings Department’s Ehteshaam Ahmed today. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter. Regards, Venetia.

V · 8 August 2023

★★★★★ 5/5

Trustpilot

Reliable efficiency.

I have always enjoyed an extremely good relationship with Knight Frank particularly because you can trust. Recently I have found Vinnie Selvakumar to be most efficient and helpful in administering and sorting out very swiftly a rental renewal. Thank you

Gabriella · 22 September 2024