Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.8

★★★★★ Excellent

1,959 reviews across 2 platforms

1, Wapping High Street, London, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,959 reviews on two platforms, including 189 Google reviews rated 4.7.

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4.7 / 5

189

Reviews on Google

This office

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1,770

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have just completed a lease agreement with Knight Frank.…

I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.

The.peacockshotmail.com · 30 April 2024

Agent replied · 11 June 2024

Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James

5/5

Trustpilot

We had great experience with Beth

We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us

Tesa · 15 August 2024

Agent replied · 24 August 2024

Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth

5/5

Trustpilot

Knight Frank (and Jason Nwimo in…

Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!

Maria · 1 October 2024

Agent replied · 26 October 2024

Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason

5/5

Google

Have a very good experience with Jad, thanks so much for his help. If you looking a flat, please find him directly.

Sean · 29 September 2025

Agent replied · 28 December 2025

Dear Sean, Thank you so much for your kind words! I’m really glad to hear you had a great experience, and I truly appreciate your recommendation. It was a pleasure assisting you, and I wish you all the best in your new home! Jad

5/5

Trustpilot

Excellent service

Ehteshaam Ahmed was most efficient and helpful.

Mee · 25 July 2024

Agent replied · 24 August 2024

Thank you very much for your glowing review, I am glad I could be of assistance! Please do not hesitate to reach out should you require any further assistance.

4/5

Trustpilot

Knight Franks Calton Avenue Dulwich…

Knight Franks Calton Avenue Dulwich office were a pleasure to deal with . Between Guiseppe, Holly and chica our purchase of a Rosendale road property went smoothly and with information being conveyed to, and from the sellers in a timely and clear fashion. Would not hesitate to recommend them to buyers

Adam · 24 September 2024

Agent replied · 26 October 2024

Dear Adam,Thank you so much for your kind words and for taking the time to share your positive experience with our Dulwich office! We're thrilled to hear that we were able to assist you smoothly throughout your purchase.Communication is key in making the process positive, seamless, and we're glad to have delivered that for you. Should you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to working with you again in the future!Congratulations again on your purchase and wishing you best of luck with the move!Kind regards,Giuseppe & the Knight Frank Dulwich team

5/5

Trustpilot

Tori and Tom

I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.

Jules · 8 September 2024

5/5

Trustpilot

Exceptional performance

Charlotte Moore who manages my flat in Belsize Park is a star. Her proactivity, professionalism and judgement are exceptional, she is invaluable to someone like me who is based at the other end of the world with a 10-hour difference in time zone. Thanks, Charlotte.

David · 30 July 2020

Agent replied · 11 June 2024

Hi David, Thank you so much for your review, it’s always nice to hear your kind words. As always it’s a pleasure working with you too. Kind regards Charlotte

5/5

Trustpilot

Excellent experience with tenancy agreement renewal

Charlotte Maclean has been very helpful and supportive throughout the tenancy renewal process. Thank you Charlotte for your professionalism and efficiency.

Nadia · 29 September 2023

Agent replied · 11 June 2024

Hi Nadia and Amine,Thank you for your kind words and it’s a pleasure working with you. Please let us know if we can help with anything further.Kind regardsCharlotte

5/5

Trustpilot

Vinnie from Renewals was so easy to…

Vinnie from Renewals was so easy to work with!

D · 11 June 2024

Agent replied · 13 June 2024

Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie

5/5

Trustpilot

Professional & competent

Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.

Maha · 21 May 2024

Agent replied · 11 June 2024

Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie

5/5

Trustpilot

On the way up!

On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile

James · 1 March 2024

Agent replied · 11 June 2024

Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle

5/5

Trustpilot

Regvita is excellent

Regvita is excellent, friendly, professional, and a great team player. Resolved my concerns promptly. Highly recommended!

Prem · 17 January 2024

Agent replied · 11 June 2024

Dear Prem,Thank you for taking the time to leave your review; glad all is resolved for you.Please do not hesitate to contact me if you require anything else in the futureAll the bestRegvita

5/5

Trustpilot

Top notched experience from move-in to move-out

Being organized, professional, responsive, communicative and respectful are hallmarks of a great experience. Not only did they find a tenant to take over the property a few weeks before my tenancy (at my request), but there was no ambiguity in the process including the return of my deposit. I felt equally as important as the landlord. I highly recommend KF. Patricia, the business support coordinator was tops.

Avias · 6 November 2023

Agent replied · 11 June 2024

Thank you for your kind words Troy, I am always happy to be of assistance. Patricia

5/5

Trustpilot

I wanted to share my recent experience…

I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!

Melissa · 3 June 2024

Agent replied · 11 June 2024

Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel

5/5

Trustpilot

House Move

KF were super efficient and helpful all the way throughout the process. Special thanks to Samantha & Giselle

Mr · 28 November 2023

Agent replied · 11 June 2024

To Chris and Laura, I hope everything goes well and all the work goes well next year.

5/5

Trustpilot

Great Experience with Toru Yoshioka

I’ve had a great experience with Toru Yoshioka from Knight Frank as my property manager. He has been responsive and proactive in handling any issues that have arisen with my property. I appreciate the peace of mind knowing that my property is in good hands, highly recommended!

Shirley · 12 November 2024

Agent replied · 11 June 2024

Hi Shirley,Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.Kind regards,Toru Yoshioka

5/5

Google

Special thanks to Lee O’Neill and Andrew Mansourov who’ve been a star team!! They’ve demonstrated excellent knowledge, skills and commitment throughout the process of helping us buy our dream place. Above all they’ve been always there for us ready to go the extra mile for things to get done. We cannot recommend enough Lee and Andrew as outstanding professionals with the added bonus - always optimistic and pleasant to talk to. Brilliant service - many thanks! Dina and Martin

Dina · 11 June 2019

5/5

Trustpilot

Vinnie from Renewals was a great help…

Vinnie from Renewals was a great help when we needed to extend a contract.

NL · 16 February 2024

Agent replied · 11 June 2024

Dear NL,Thank you very much for your kind words. I wish you all the best and please reach out if you need anything further.Kind regards, Vinnie

5/5

Trustpilot

Extremely Professional

Helen from Stow Knight Frank was exceptional and very efficient. She was so reliable and always responsive to emails and calls.

TERESA · 24 September 2025

Agent replied · 25 September 2025

Thanks very much Teresa, for your very kind review. It was a pleasure working with you towards the successful purchase of your lovely cottage. I do hope you will be very happy there and if I, or Knight Frank, can help again in the future, please do not hesitate to contact us. Best wishes Helen, and the Stow on the Wold Knight Frank Team

5/5

Trustpilot

Thanks Brigette Bulan for your great…

Thanks Brigette Bulan for your great service !

Daniel · 11 June 2024

Agent replied · 24 August 2024

My pleasure Daniel! It was lovely working with you.

5/5

Trustpilot

Omar Areef is a game changer

Omar Areef is a game changer. I’ve contacted several agencies, but decided to do business with Omar dure to the trust and bond he creates with his clients.

Daniel · 2 February 2023

Agent replied · 11 June 2024

Thank you for the review Daniel, it was a pleasure helping you find a property. Look forward to working with you again in the future. Omar

5/5

Trustpilot

Stefanie has been excellent and timely…

Stefanie has been excellent and timely and flexible thanks.

Mike · 22 May 2024

Agent replied · 11 June 2024

Thank you Mike for your kind words. Stefanie

5/5

Trustpilot

Very pleased with Knight Frank's…

Very pleased with Knight Frank's handling of my Tenancy renewal especially Wendy Gilchrist's input and professionalism and advice.

Martyn · 10 November 2023

Agent replied · 11 June 2024

I am delighted to have helped and, furthermore, that we found a solution! Thank you Wendy

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