Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
A real pleasure to deal with. Felt really comfortable working with Clare and Fiennes. Always going above and beyond and keeping us informed from their side at every step of the way. Also very accommodating of our needs when things got difficult. Having bought and sold a few properties, it's very clear that Knight Frank are the real deal. Professional to the end.
Danny · 11 April 2024
Agent replied · 11 June 2024
Thank you so much for your kind words, it was our pleasure and we hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotJocelyn was excellent
Jocelyn was excellent, responded to my queries promptly and provided an effective solution.
G · 15 May 2024
Agent replied · 11 June 2024
Thank you very much for your kind words, Gaurav. I will continue to provide you with the same standard of service. If you have any questions, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotEllie was super helpful and…
Ellie was super helpful and professional while helping me. I was very satisfied
Nourhan · 10 May 2024
Agent replied · 11 June 2024
Thank you so much for the feedback Nourhan, it was lovely meeting you.Wishing you the best, Ellie
★★★★★ 5/5
TrustpilotI wanted to express my appreciation for Amy Pritchard
I wanted to express my appreciation for the excellent service provided by Knight Frank, particularly by Amy Pritchard in the Super Prime Letting team. I was very impressed with her professionalism and the ease of communication via phone, email, and text.Amy's quick responses and dedication to providing outstanding service made the process seamless and efficient.Thank you for the exceptional experience.
Rehab · 28 May 2024
Agent replied · 11 June 2024
Thank you for your kind review Rehab, it was a pleasure working with you! I very much hope to assist you again in the future. Best wishes, Amy Pritchard
★★★★★ 5/5
TrustpilotJamie and the team went out of their…
Jamie and the team went out of their way to try to find me the right tenant.
Susan · 19 February 2024
Agent replied · 11 June 2024
Many thanks for the review, it has been a pleasure to work with you Susan. I wish you all the best. Jamie
★★★★★ 5/5
TrustpilotThe team were fantastic
Michal and Natalie were fantastic, finding us new tenants, managing the change from another agent, dealing with builders and cleaners over a holiday weekend.
Rich · 6 September 2023
Agent replied · 11 June 2024
Thank you for your kind words Richard, it is so nice to hear that we have provided a great service to you and found you great tenants. We look forward to working with you for the foreseeable and if there is anything else we can do for you, please do let us know. Best wishes, Natalie
★★★★★ 5/5
GoogleVery professional service so far! Axel helped us find a place in Wapping (an area we loved) and was really helpful with everything! Always there for our questions ( and we had many of them!). Thank you for everything!
Katerina · 10 April 2025
Agent replied · 11 October 2026
Thanks Katerina for a lovely review, see you around Wapping! Kind regards, Axel
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Richard · 8 March 2024
Agent replied · 11 June 2024
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
★★★★★ 4/5
TrustpilotOutstanding property manager
Having been overseas landlords for many years we know that good property managers are hard to find. Our experience has been quite mixed, but Daniel Lloyd (Knight Frank) has been one of the best we've worked with. He is diligent, proactive and works to find solutions to problems. We need more property managers like him.
Overseas · 21 August 2024
Agent replied · 24 August 2024
Thank you for your very kind words, it’s a pleasure working with you to maintain the smooth running of your property. I look forward to continuing working on your properties.Kind regards,Daniel Lloyd
★★★★★ 5/5
TrustpilotVery clear pragmatic and sensible advice
Very clear, pragmatic and sensible advice from Annaise Perdigao regarding end of tenancies and disputes.
PC · 19 December 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave me some feedback. I’m so glad the advice I gave was helpful in obtaining a resolution and it was a pleasure to assist you. Annaise
★★★★★ 5/5
TrustpilotAnastasiia
Anastasiia was helpful and assisted with the things needed. Communication was prompt and clear.
Adit · 12 April 2024
Agent replied · 11 June 2024
Dear Adit. Thank you very mush for your kind words. Was absolutely my pleasure to work with you.Anastasiia
★★★★★ 5/5
TrustpilotProfessional property management
Knight Frank have managed my rental property for several years, through a succession of property managers.My current property manager , D Lloyd , is excellent. He is professional, proactive, efficient and effective. He is also on top of his brief. It has been pleasure to work with him during 2024.
Smita · 5 November 2024
Agent replied · 29 December 2024
Hi Smita, Thank you for your very kind words. I look forward to working with you in 2025. Warm regards, Daniel
★★★★★ 5/5
TrustpilotBeth has been very professional and…
Beth has been very professional and attentive. The process of getting a new rental property organised has been seemless so far.
Stephen · 10 November 2023
Agent replied · 11 June 2024
Thank you for your review Steve. It has been a pleasure working with you and I wish your family many happy years in your new home! Best, Beth
★★★★★ 5/5
TrustpilotKnight Frank's Kensington Lettings team…
Knight Frank's Kensington Lettings team provided outstanding service on the recent letting of my house. The service included marketing the house, identifying good tenants, achieving a competitive rent, advising on between tenancy refurbishments and helping the new tenants with move-in arrangements. This service was carried out in a professional, efficient and friendly manner.
Anon · 18 September 2024
Agent replied · 26 October 2024
Thank you for your wery kind review for the team. We are so pleased you had such a wonderful experience. Knight Frank Kensington Lettings
★★★★★ 5/5
TrustpilotThoughtful and professional help throughout
Throughout our sale the team at Knight Frank have kept us up to date and gave helpful advice at all times.A special mention to their progress agent Giselle Holman who kept us positive throughout her smiley voice over the phone keeping us upbeat at some stressful times.Thank you to all the team
Tim · 1 October 2024
Agent replied · 26 October 2024
Dear Tim & Roma,Thank you very much for your lovely review, it’s more than appreciated.Throughout the face of adversity relating to the chain you remained calm and we had such lovely interactions on the phone and email. It was an absolute pleasure to assist you and both myself, James and the team wish you every happiness for the future.Kind regards,Giselle
★★★★★ 5/5
TrustpilotLetting
Very quick, efficient and friendly - Stine was a massive help and helped me sort me a flat on incredibly short notice.
Tim · 10 October 2023
Agent replied · 11 June 2024
Thank you ever so much for your kind words. It was a pleasure working with you. Stine
★★★★★ 5/5
TrustpilotProfessional Team at KF
Many thanks to Patricia Ossei, Yasmin, and Galina at Knight Frank. Very professional, efficient and responsive team. KF are lucky to have you!
Fiona · 13 September 2023
Agent replied · 11 June 2024
Thank you for your kind words! It was a pleasure. It was a pleasure assisting you. Kind regards,Patricia, Yasmin and Galina
★★★★★ 5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Sviatoslav · 18 June 2024
Agent replied · 24 August 2024
Thank you so much Sviat! It was a pleasure assisting you!
★★★★★ 5/5
TrustpilotThanks to Beth Tighe for her support…
Thanks to Beth Tighe for her support and professionalism
J · 2 July 2024
Agent replied · 24 August 2024
Thanks for your review Joel, It was great working with you! Best, Beth
★★★★★ 4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Varun · 14 June 2024
Agent replied · 24 August 2024
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
★★★★★ 5/5
GoogleLily Weafer is my property manager and she is truly excellent! She is efficient, solutions focussed, always timely in getting back to me and nothing is too much trouble. I would highly recommend her and the whole Wapping team. They are so professional and a pleasure to work with!
Alex · 11 June 2019
Agent replied · 11 June 2024
Thank you very much for your kind words.
★★★★★ 2/5
TrustpilotVery unsure about this company bought a…
Very unsure about this company bought a new build from them paid deposit last NOVEMBER after being told on the day that the houses were at roof level and be ready to move into in June. We are now one year later and still no house, surely the seller of the house should be able to tell the buyers when it should be completed. Had I known I would be a year waiting I never would have purchased the house.
Cathy · 25 November 2024
★★★★★ 5/5
TrustpilotWe had the good fortune of working with…
We had the good fortune of working with O. Areef to find a flat rental during our stay in London. He found the perfect property for us - a beautiful flat in a terrific location. He was professional from the start and made the whole process easy. Highly recommend!
Jen · 6 November 2024
Agent replied · 29 December 2024
Dear Jen,It has been a pleasure to assist you with your search. Wishing you all the best with your stay and look forward to assisting you again in the future.Kind regards, Omar
★★★★★ 5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Julie · 27 June 2024
Agent replied · 24 August 2024
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
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