Trusted Agent profile · London
★★★★★
1,948 reviews across 2 platforms
1, Wapping High Street, London, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in London, at 1, is rated 4.8 out of 5 across 1,948 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience working with Jad from Knight Frank Wapping team. He’s been attentive, quick and helpful throughout the process of renting a new apartment and moving to London. We feel like the process has been made a lot easier and clearer thanks to his assistance. Highly recommend.
Hi Jacob, Thank you for the amazing review. I’m glad I could help you with your search, and I’m sure you’re going to love the new flat! Best wishes, Jad
5/5
TrustpilotGreat team
Great team. Second move with Knight Frank, everything is made professionally, predictable and with a human touch. Ed Pawson, fantastic agent, who handle the search and made the process smooth. On a separate note, the portal with the all the needed documents and process tracking made the process even nicer.
5/5
TrustpilotFahmida Rouf is the best agent I ever…
Fahmida Rouf is the best agent I ever worked with. She always replied my emails with her kindness. She is the one who always got my problems resolved satisfactorily.
Thank you Charlie for taking the time to leave a review, it was an absolute pleasure working with you and managing your property.Wishing you all the best - Fahmida
5/5
TrustpilotFantastic experience finding a rental…
Fantastic experience finding a rental with Summer White at Knight Frank after our relocation to London from Sweden. Nothing was too much trouble and Summer was extremely responsive and very easy to work with. Highly recommend for anyone looking for a new home.
Thank you so much for your kind review, I wish you every happiness in your new home, and if I can help in the future, please let me know.Best wishesSummer
5/5
TrustpilotVirginia Water office
The team in the Virginia Water office were courteous and professional. Zara went out of her way to keep us updated, chased all estate agents and solicitors along the chain to keep things moving and on track.
Thank you very much for your kind words Emma. We were delighted to help you sell and glad it all worked out in the end.
4/5
TrustpilotOur first purchase in the UK
It was a stressful experience to buy a property as to be expected when a lot of chains are involved and there was a point when I got very anxious with the unclarity about the dates but Morten (our knight Frank agent) maintained a very good and open communication line with us which helped to reduce the stress in the process , he was also very quick in his responses and also communicated well with our sellers on various matters related to the house. Thank you for the support and patience !
Thank you so much for your kind words, it means a huge amount. Many congratulations on your beautiful new home and your patience throughout the process.All the bestMorten
5/5
TrustpilotHelen was very easy to work with
Helen was very easy to work with. As the buyer you are often left in the dark but she was very communicative and helpful throughout the purchase of our house. Much better than our experience with other estate agents in the stow-on-the-wold area.
Thank you for your kind review, it was a pleasure working with you towards your purchase, and we hope you will be very happy in your new home. If we can help in the future, please let us know. Best wishes Helen
5/5
TrustpilotLee Murad is the best!
Lee Murad is the Property Manager for the building I rent a flat in. He is the most attentive, responsive, communicative and professional manager I have ever dealt with. HE is the main reason I have just renewed my tenancy again. Thank you Lee!
Many thanks for your review. It is greatly appreciated. Kind regards, Lee
5/5
TrustpilotA five star agent *****
Brigette is a kind and understanding negotiator, who appreciates both her client's and tenants needs. She works both sides, rarely make mistakes, and if she does she acknowledges them.She is a great combination of assertiveness and consideration.
Dear Jeremy,Thank you for your feedback and phone call. I really appreciate it. It was my pleasure helping you with the lease renewal and I'm glad that we achieved good results for both parties.Kind regards,Brigette
5/5
TrustpilotWe would like to thank Vinnie from…
We would like to thank Vinnie from Renewals who is very professional and did an excellent job in renewing our contract. A great asset to Knight Frank.
Thank you very for your kind words and your appreciation for all our teams. We are delighted to hear that we have met your expectations and we hope to continue to do so. Please do not hesitate to reach out for any assistance you require!
5/5
TrustpilotBeth was great.
Beth Tigbe was great at securing a rental property for me. She was professional but also friendly. She gave sound advice with securing the property. She kept me updated throughout the process and guided me to ensure the process wasn’t tedious. Thank you Beth for being efficient and very helpful
Thank you for your review. It was a pleasure working with you and I am sure we will cross paths in the future!Beth
5/5
TrustpilotDebbie Pinkham is one of the best
Debbie Pinkham is one of the best . Sensible , commercial and responsive . A pleasure to deal with . I wish she dealt with all my lettings
Thank you for your kind words Arnold. It was a pleasure assisting you. Debbie
5/5
TrustpilotSuper helpful property manager
I needed to have the flat for my own use for a while. My property manager Mo Govani was super helpful in coordinating this. He was also very efficient in arranging for the replacement of some old furniture.
Thank you Amy, it is a pleasure assisting you with your property and i look forward to the future. Mo
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Minnie Stainrod. Minnie identified a high quality tenant and handled the discussions with both parties very swiftly and professionally. She was able to manage expectations so that we could get to mutuallysatisfactory terms. Minnie is driven, with very good interpersonal skills.
Dear Michel, It was nothing other than a pleasure to work with you, and I hope to continue to work together in the years to come. I hope you have had a wonderful summer and look forward to seeing you when you are next in London. Very best, Minnie
5/5
TrustpilotVery efficient and frustration free…
Very efficient and frustration free experience with Vinnie from Renewals. The lease extension was discussed, negotiated, and completed within 2-3 days. I always appreciated hassle free service, thank you Vinnie! George
Dear George,Thank you for the lovely review.It was a pleasure to assist you.Thank you for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotGreat Renting Experience
Lexi Sloane and James Szalay were fantastic to work with! Reachable, clear in their communication, and extremely helpful. I had a great experience renting a flat thanks to them.
Thank you so much for the review, Gleb.It has been a pleasure helping you with your new home.Looking forward to working together again in the future!Very best,Lexi and James
5/5
TrustpilotEmma Soanes has been efficient.
Emma Soanes has been efficient, professional and pleasant to approach with any problems or matters in regards to our capacity as landlord. She is clearly an asset to the knight Frank team. I hope her efforts are recognised.
Thank you so much for your lovely review Anita. It has been a pleasure to manage your apartment! All the best, Emma.
5/5
GoogleI had an outstanding experience working with Sarah Rynne and Peter Pietrzak from the Wapping office. Responses were lightning fast and any issues were quickly overcome. Thank you for all your help!
Hi Adam, Thank you for your very kind review! It has been a pleasure to work with you recently and we wish you all the best in your new home! Sarah & Peter.
5/5
GoogleMy experience with with Knight Frank and specifically Peter Pietrzak has been amazing. Peter is so incredibly helpful & supportive. I would highly recommend KF & Peter as a landlord or tenant.
Hi Conor, Thank you very much for such a great feedback! Please do not hesitate to contact me If you need any further assistance. All the best Peter
5/5
TrustpilotUnderstood my needs
Maisie and the team, were attentive and worked well advising and times reassuring me through the process. They worked hard to understand my needs and worked hard to accommodate these throughout the process.
It was a pleasure working with you and we wish you all the best in your new home.
5/5
TrustpilotDebbie Pinkham in Renewals
Debbie Pinkham in renewals at Knight Frank was terrific. 5 stars. She is very responsive, efficient and made the whole renewal process go very smoothly. We really appreciated her help. Thank you Debbie!
Thank you for very much for taking the time to write a review - it was a pleasure dealing with you both.
5/5
TrustpilotIt was a pleasure collaborating with Anna Ni of Baker St office!
I have the pleasure of dealing with Knight Frank on a number of mutual client accross the years and it has always been a joy working together. On this occasion, I was dealing with Anna Ni of the Baker Street office, who was a pleasure to work with.My client's circumstances were slighly complex, but Anna has helped us get to the correct position, by patiently and professionally anwering all our questions, providing supporting evidence, etc.When working with clients who are looking for a reliable letting/property management agent, I will certainly keep Anna and the Knight Frank team in mind!
Dear Adela,Thank you for writing such a kind review. I'm delighted to hear we have been able to provide an exceptional service to you and your clients. Please do not hesitate to contact us if you or your clients need any further assistance. Kind regards,Anna
5/5
TrustpilotSuperb communication by Giselle at…
Superb communication by Giselle at Knight Frank.We were so impressed by Giselle at Knight Frank. Her communication was above and beyond expectations. She was respectful and courteous at all times even when our exchange process was proving tricky. To have a friendly, welcoming, positive voice on the end of the phone made all the difference and eased our stress significantly. What an asset she is to the Knight Frank team. One HUGE thank you, Giselle.
Dear JennyThank you so very much for your lovely and very welcomed review, it’s so appreciated. I wanted to thank you as well for being such wonderful buyers and we successfully navigated the chain with clear communication and a modicum of humour, which is essential when the waters got choppy in the run-up to exchanging contracts!Wishing you every happiness in your beautiful new home.Kind regards,Giselle, Charlie and the team.
5/5
TrustpilotMy experience with switching flats on short notice via Knight Frank
Ivanka helped me move property within the same building (surrender existing lease and switch to a new one) with only a 2 day overlap. Both properties were marketed by Knight Frank. She made what could’ve been a very stressful task, easy and smooth. She supported me every step of the way. She was both courteous and professional. I’m very happy with my experience, as I really wanted to switch flats and that process was only possible because of her hard work and commitment.
Dear Ahmed, thank you for taking the time to write a review for me. I wish you all the best in your new home!
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