Trusted Agent profile · London

Knight Frank London reviews

4.9

★★★★★ Excellent

158 reviews across 1 platform

1, Craven Terrace, London, W2 3QD

Part of Knight Frank, see every office.

Knight Frank's office in London, at 1, is rated 4.9 out of 5 across 158 reviews on 1 platform, including 158 Google reviews rated 4.9.

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4.9 / 5

158

Reviews on Google

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Our initial contact with KF was through Hussein, who has been a breath of fresh air given the current climate. He has been informative, accommodating and very engaging through our property search. Having listened to our requirements, he presented us with options we had not even considered, but which suited us better. Having dealt with many agents in the past, I can truly say this guy is a credit to Knight Frank. Thank you.PositiveProfessionalism

Vivek · 27 August 2021

Agent replied · 19 June 2024

Thank you Vivek for taking the time to leave such a thoughtful review. We are delighted that you enjoyed your experience with Knight Frank, we look forward to working with you again in the future.

5/5

Google

We always find Fenella and her team to not only be professional, experienced and charming, but also on the ball. They are fast to respond and also creative in their approach. A pleasure to deal with.

J · 21 June 2017

Agent replied · 19 June 2024

James, on behalf of the Hyde Park team, I would like to take this opportunity to say 'thank you' for taking time out of your day to write this review. Feedback such as yours is crucial in helping us spread awareness of our brand and it's always encouraging to know when we've done a good job. Until we meet again!

5/5

Google

Ms Wale has been a great help in my search for a pet friendly studio to rent in the area. Prompt responses, professional attitude, and very polite. The apartment is a perfect fit!

Foivi · 21 June 2017

Agent replied · 19 June 2024

On behalf on the whole Hyde Park team I would just like to thank you for sharing your experience of working with Knight Frank. Your feedback is important to us as we endeavour to provide all our clients with the high level of service that we are so proud of. We would of course be delighted to assist you with any of your future property needs and expect that we will stay in touch. Wishing you and your furry friends the very best of luck in your new home!

1/5

Google

Look at the photos to see what “professionally clean standard” looks like according to Knight Frank. Moving into your new £5k / month home should be such a wonderful moment. Instead, Knight Frank have denied our contractual right to move …

Emily · 16 April 2024

Agent replied · 16 April 2026

Dear Emily, We are really sorry to hear about your experience moving into your new home. We … More

5/5

Google

I had the pleasure of working with Kamran Shirazi from Knight Frank Real Estate, who was extremely professional, polite, and helpful. He was not only responsible about his tasks but also went above and beyond to address any non-task related …

Reihaneh · 16 April 2024

Agent replied · 19 June 2024

Thank you very much for the kind words, it was my pleasure to assist, and I hope you enjoy the flat! … More

5/5

Google

I worked with Lucy Potter - who I found was really helpful and on the ball. I was clear with what I wanted and she answered my brief accordingly.

Maurice · 21 June 2019

Agent replied · 19 June 2024

Thank you very much for your review. We hope you enjoy your new home and if you need any advice about property matters in the future we would be delighted to help.

5/5

Google

We've recently bought a flat through Knight Frank Hyde Park Estate Agents & throughout the process we were really impressed with the level & frequency of communication, the care & the effort Hussein put into helping us complete the sale. We felt that he went above and beyond and he helped make the experience be a much more positive one.

Nic · 23 November 2022

Agent replied · 22 November 2024

Thank you very much for your positive feedback. We are delighted that you were so pleased with buying through Knight Frank.

5/5

Google

Knight Frank have been very professional and most helpful to us in our move to our flat at Lancaster Gate. We liked the flat so much that we have decided to extend the lease for another two years and I thought Knight Frank were very efficient in processing the change to the new lease arrangement. I do appreciate their help and assistance and would have no hesitation whatsoever in using their services in any future transaction.. Herman Ziegelaar

Herman · 21 June 2016

Agent replied · 19 June 2024

Thank you for taking the time to give us your feedback, Mr Ziegelaar. All members of our team pride themselves on providing clients with excellent customer service, so your comments are very important to us. If you feel that we can be of any further assistance to you, please don’t hesitate to get in touch with a member of the team at any time.

5/5

Google

We were very happy throughout the process of leasing an apartment through Knight Frank. In particular, Eleanor, was very hands on, providing regular updates and made us feel very looked after.

Corina · 29 August 2024

Agent replied · 26 August 2024

Thank you very much for your review, it was a pleasure working with you. All the best in your new home, I am sure you will enjoy living there

5/5

Google

The sales team at the Hyde Park office are amazing, nothing is ever too much, and their friendly and honest approach is very refreshing. They are diligent, creative and result-orientated as well as easy to get along with. I always find their local knowledge is outstanding and are always more than happy to keep me up to date with current trends and market conditions and this has helped me with all essential parts of selling a property.

Minnie · 21 June 2017

Agent replied · 19 June 2024

Thank you for the review, Minnie. We believe that all our clients deserve an exceptional level of care and attention and hope that you will be in touch should you require further advice or assistance.

5/5

Google

My experience with Knight Frank has been great - Guy was very helpful and efficient, and ensured that my property was rented out quickly and with no problems.

Julia · 21 June 2017

Agent replied · 19 June 2024

Hi Julia Thanks for taking time out of your day to review the service received from Knight Frank. We are very glad to hear that your experience of letting with us was a positive one and look forward to working with you again in the future. Please don't hesitate to get in touch if we can be of any further assistance. Kind regards from the Hyde Park team.

5/5

Google

Fraser Wright is a great agent that helped me find the apartment that best matched all my criteria! I highly recommend him and Knight Frank Hyde Park Estate.

Renas · 21 June 2017

Agent replied · 19 June 2024

Thank you kindly for your review, Renas. I am delighted to hear that you have succeeded in finding the perfect flat and am glad that your experience matched the high standards we strive for as an office. Please keep in touch and let us know if there is anything further we can do to help you settle into your new home.

5/5

Google

Hussein El Aboody and the rest of the team did a great job. I was unable to be present in London during the sale due to the pandemic and everyone was extremely helpful in dealing with the extra issues that that brought up. Always easy to contact and professional, they did not push to take the very first offer. I recommend them without hesitation

Ronan · 20 June 2021

Agent replied · 19 June 2024

Thank you Ronan for taking the time to leave such a thoughtful review. We are delighted that you enjoyed your experience of selling through Knight Frank, we look forward to working with you again in the future.

5/5

Google

I have been dealing with Knight Frank in Hyde park for approximately 5 years now and can honestly say the level of service has always exceeded my expectations. I have completed several transactions in particular with John White and any time an issue occurred during our purchase/ sale, it was dealt with in a very efficient and stress free manner. I hope to do more business with Knight Frank in the near future.

Ahmed · 21 June 2017

Agent replied · 19 June 2024

Thank you Mr Awadalla, for sharing your experience of working with John and the team. It means a great deal to us to know that we are consistently offering the high level of service that has come to be associated with Knight Frank. As you know, we are always happy to be of assistance to you and look forward to hearing from you again very soon.

5/5

Google

Excellent service and good communication. Very pleased with my experience

Niklas · 16 April 2025

Agent replied · 19 June 2024

Thank you very much for leaving a review, it is always great to hear. Wishing you the best in your new apartment. Many thanks Ellie

5/5

Google

Fraser recently worked with us to help us find a new apartment to rent. He was great - he really took the time to understand what we were after and show us options really tailored to our needs. He worked quickly and always kept us updated. Pleasure to work with him! Thanks Fraser!

Bianca · 21 June 2019

5/5

Google

Would highly recommend Knight Frank Hyde Park for your property search in this area. Hussein El-Aboody, the negotiator, organised several property viewings within a short period of time and gave all the possible professional advice. After a short suspension on my behalf I will certainly refer to KF for professional assistance.PositiveResponsiveness, Professionalism

Igor · 20 June 2022

Agent replied · 19 June 2024

Dear Igor, Thank you for taking the time to write this thoughtful review. We would be delighted to help in the future.

5/5

Google

I had a great interaction with Ellie Davis, an agent of KF, a few days ago. Very professional, focussed and useful. Definitely recommended for anyone searching in Bayswater area!

Rostyslav · 16 April 2024

Agent replied · 19 June 2024

Thank you for your kind review. It was a pleasure assisting you. Ellie

5/5

Google

We have recently had an intensive time-limited search for property in the UK. The entire team of Knight Frank agents went out of their way to accomodate our wishes.. We were treated honestly, with courtesy and they were unfailingly helpful. We would like to single out Shaun Terry who exceeded the high level of service Knight Frank offer. He is a credit to your teams.

Diane · 21 June 2018

Agent replied · 19 June 2024

Thank you for taking the time to write us a review, Diane. Shaun and the team take great pride in their work and always aim to provide their clients with best in class service. We would we delighted to hear from you if there is anything else we can help you with and in the meantime wish you the very best for the future!

5/5

Google

They offered a great service during our stay in previous property and current one as well. Efficient and always replying our email on time. I would like to say thank you to Ben and I definitely do recommend them as the service is excellent!

D · 20 June 2020

5/5

Google

friendly and professional team efficient. Would definitely recommend Thank you it was great working with you guys

Kara · 21 June 2017

Agent replied · 19 June 2024

Thank you Kara and the same to you! We look forward to working with you again in the near future but you know where we are if there's anything we can help with in the meantime.

5/5

Google

We recently used Knight Frank for the purchase of a property and Kiran, who was our sales agent was a great help throughout. Very professional, timely and informative and in general a pleasure to deal with. Thanks again Kiran!

David · 20 June 2023

Agent replied · 19 June 2024

Thank you, David for taking the time to leave a review. I am delighted you had a great experience dealing with Knight Frank. We look forward to working with you again in the future. Best, Kiran

5/5

Google

Using the Knight Frank team at Hyde Park was efficient and effortless. Found the perfect apartment within hours and everything else was done online to my convenience. The repair services once at the apartment were also quick and kept the house to the optimum standard.

Carlos · 21 June 2018

5/5

Google

Highly recommend Fraser Wright and Marie Wale for any letting support you need. Genuine people, who understand your needs and time constraints, who do not waste time on properties that will not suit, and go above and beyond to help you! Bianca & Tim

Bianca · 21 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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