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Knight Frank reviews

4.9

★★★★★ Excellent

148 reviews across 1 platform

1, Craven Terrace, London W2 3QD

Knight Frank's London office at 1 is rated 4.9 out of 5 across 148 reviews on 1 platform, including 148 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

148

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Knight Frank were the agent for a recent flat purchase I undertook in Paddington, and the service was second-to-none. Easily a cut above every other estate agent I've used in almost every way. Thanks to the Knight Frank team and in particular to James Robotham for the superb service!

Michael · 21 June 2016

Agent replied · 19 June 2024

What a kind review, Mr Dent! On behalf of the whole team, I'd like to thank you for taking the time to give us this feedback, as this is the best way to ensure we are offering consistently good service to each and every one of our clients. I will ensure these comments are passed on to James, who I'm sure will be thrilled to hear of your recommendation. We wish you the very best of luck and hope that we will shall be hearing from you again should you require our assistance with any future ventures.

5/5

Google

Knight frank has been a really helpful and nice agent. Being with them for a year is a good journey, things will be fixed on time, arrangements are made reasonably. I would definitely recommend them as property agent and property management.

Shao-Tang · 20 June 2020

Agent replied · 19 June 2024

Thank you for your review Shao-Tang.

5/5

Google

I recently sold my flat through Knight Frank. Kiran and Lucy from the Bayswater office were both incredibly helpful. I have dealt with several brokers in the area and they were the most profesional and friendly ones by far! I would happily go through them again. Thanks both for your help!

Majid · 20 June 2023

5/5

Google

Really professionals, higly comptent, reactive, helpful and trustworthy. It's a first class level of service for anyone moving to london and looking for a property. They have found the perfect home for me. I greatly recommand.

Ornela · 16 April 2024

5/5

Google

Ben Read and the lettings team at Hyde Park did an excellent job to deliver a high quality tenant and to get all the paperwork and logistics sorted out. I was very impressed by their professionalism and hard work and they left the joint agents standing and had already secured a letting before the other agents had got the property details up on their website. Highly recommend KF and the Hyde Park office

Chris · 21 June 2018

5/5

Google

Had a wonderful experience with Knight Frank! Ben went above and beyond our expectations. So grateful for the exceptional customer service, highly recommend.

Scottie · 21 June 2018

5/5

Google

Lucy Potter and her colleagues were extremely helpful in our recent flat purchase. Not only was the service professional and courteous but also friendly and pro-active. Thank you!PositiveResponsiveness, Professionalism

David · 27 August 2021

Agent replied · 19 June 2024

Thank you very much for the kind words, it was a pleasure to help you and the family. Enjoy the flat and I’d be happy to help with anything in the future. Best, Lucy

5/5

Google

Lucy Potter was amazing! Super lovely, really informative and made the whole process so smooth! Highly recommend :)

Freya · 20 June 2020

5/5

Google

Fraser @ Knight Frank took my very specific requirements of location, spec and price, and was really professional, helpful and effective in finding me a perfect place to live. The whole process of acquiring my tenancy was smooth, fast and hassle free (and the flat is awesome). The wider Knight Frank team have been great too. All in all, I cannot recommend these guys enough: super pleased.

Stu · 21 June 2018

5/5

Google

Great result from James in the Hyde Park Office. Have just completed an apartment sale as a foreign landlord. James got the full asking price - the whole process was done within a couple of months.

Snjc1234 · 21 June 2016

Agent replied · 19 June 2024

Many thanks for taking the time to share this feedback. I will make sure these comments are passed on to James, who I'm sure will be very pleased to hear your kind words. The whole team works very hard to ensure we deliver the best possible customer service at all times and if we can be of any further assistance, be that locally or internationally, then please don’t hesitate to get in touch.

5/5

Google

It has been a pleasure to work with Tim and Hussein at KF hyde park. Despite the challenging market environment they have always been honest and positive and in the end we achieved a good result! Would recommend

Fabrizia · 20 June 2023

5/5

Google

It has been a pleasure working with Stephen Fairfax. He knows his markets extremely well and has been very professional start to finish. I could not recommend him highly enough.

Louis · 21 June 2017

Agent replied · 19 June 2024

Thank you so much for sharing, Louis. Knight Frank have been working very hard lately on expanding our online presence and what better way for us to do this than to ensure that we are receiving continuous feedback from clients such as yourself. The team are always here to answer any questions you may have and if we can be of any further assistance, please don't hesitate to get in touch.

5/5

Google

My experience in dealing with Fenella Freeland at Knight Frank's Hyde Park office has always been excellent. Fenella deals with any queries in an extremely professional, helpful and friendly manner.

Jacqui · 21 June 2016

Agent replied · 19 June 2024

Jacqui, on behalf of the Hyde Park team, I would like to take this opportunity to say thank you for taking time out of your day to write this review. As a company, we always strive to give our clients the best experience possible and we simply couldn't do this without feedback from people such as yourself. I know Fenella will be over the moon to hear your kind words and would be delighted to assist with any further questions you may have.

5/5

Google

We have dealt with Knight Frank on Craven Terrace on a number of occasions and have always been delighted with the fast, prompt and professional service they have provided

David · 21 June 2017

Agent replied · 19 June 2024

David, thank you for taking the time to leave us this review. We really appreciate the importance of comments such as these in helping us reach out to the wider online community. As ever, we would be delighted to assist you with any of your future ventures and wish you the best of luck until that time comes.

5/5

Google

Knight Frank acting as sole agent got us more than ten % above our (lowered) asking price and exceeded our original asking price. Antonia handled the whole sale and viewing process so that we had continuity of feedback. The bidding process was very professionally handled and we achieved exchange within two days once the final bidder was selected. :)

Laeka · 22 June 2015

5/5

Google

Received an outstanding service from Shaun at Knight Frank. He was incredibly friendly and helpful and communication throughout the process was excellent.

Alice · 21 June 2019

Agent replied · 19 June 2024

Thank you for your review Alice, it was great to see you settled so quickly in the area.

5/5

Google

I had a great experience with Fraser at Knight Frank. He responded to questions quickly and handled the whole process very smoothly. Highly recommend.

Kayla · 21 June 2017

Agent replied · 19 June 2024

Thank you Kayla, we sincerely appreciate your comments and are glad that your experience is a reflection of the high level of service that we are proud to offer our clients.

5/5

Google

Astonishing result recently through this agency, 3% decline vs 16% inner London average declines over recent 12 months and only 2 weeks void to get the home repainted, deal done within 24 hours of getting access. Real professionals, would not look elsewhere in this postcode.PositiveResponsiveness, Professionalism

Kevin · 20 June 2021

5/5

Google

Ellie davis was great - informative, non pushy and helped a lot

Sarah · 30 June 2024

5/5

Google

Great experience being looked after by the never-tiring Tim, who went beyond and above to find properties that worked for us. Thank you!

R · 21 June 2017

Agent replied · 19 June 2024

Thank you for the review, Ms Moghadam. I have passed your comments on to Tim who is pleased to hear that your experience has been a satisfying one. If we can be of any further assistance we will of course be delighted to hear from you.

5/5

Google

Knight Frank (Craven Hill Office) were fantastic to work with - extremely professional and helpful. We would recommend them to any future seller.

Daphne · 21 June 2017

Agent replied · 19 June 2024

Thank you Michele, it has been a pleasure to help you with the sale of your property. You know where we are if we can be of any further assistance to you and in the meantime we wish you the very best for the future.

5/5

Google

When we were searching for a property we found Knight Frank different from other agents. Instead of being bombarded with properties which were of no interest ,they selected properties within our search criteria and followed them up with any detailed information that we needed. Efficient ,quick and easy to deal with throughout.

Alastair · 21 June 2019

5/5

Google

I have always found Knight Frank high professional. When selling or buying a property they are always my first choice.

HELEN · 21 June 2017

Agent replied · 19 June 2024

Thank you so much for sharing, Helen. Knight Frank have been working very hard lately on expanding our online presence, so feedback from clients such as yourself is very important to us. We are always very happy to answer any questions you may have so please don't hesitate to get in touch should you require any further assistance.

5/5

Google

Fraser helped us find our amazing new home in the Lancaster Gate area, thank you

Ray · 21 June 2019

Agent replied · 19 June 2024

Thank you for leaving a review.

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Read Knight Frank's Google reviews

Questions about Knight Frank

How many reviews does Knight Frank have?

Knight Frank's London office has 148 reviews across 1 platform: 148 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank's rating?

Knight Frank is rated 4.9 out of 5 across all 148 reviews, and 4.9 out of 5 on Google from 148 reviews, checked 9 October 2026.

Where is Knight Frank's London office?

Knight Frank, 1, Craven Terrace, London W2 3QD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.