Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been dealing with this office for ~3-4 years and have been pleased with their service across the board. All members of their team have been courteous and kind to me; including when we made last minute requests owing to personal challenging situation. Most recently I have dealt with Guy Spencer who was very prompt and transparent in his dealings with us - always available and helped us with multiple topics such as lease renewals etc.PositiveResponsiveness, Quality, Professionalism
Gautam · 20 June 2021
★★★★★ 5/5
GoogleWe dealt with Hussein El Aboody for our purchase. Hussein was fantastic. He went above and beyond what’s professionally required from him. He always responded promptly and even during out of office hours. He’s been polite, kind and fabulous to work with!PositiveResponsiveness, Quality, Professionalism, Value
Sadia · 20 June 2021
Agent replied · 19 June 2024
Dear Sadia, thank you for your thoughtful review, it has been pleasure working with you.
Best Wishes
★★★★★ 5/5
GoogleI recently worked with James Robotham from Knight Frank's Hyde Park office. I couldn't have asked for anyone better. His knowledge of the area and the market was impressive, he was polite and professional, and he really couldn't have done more to help. I would highly recommend using his services.
Sophie · 21 June 2017
Agent replied · 19 June 2024
Thank you, Sophie. We are so pleased to hear that you were satisfied with our service and we look forward to dealing with you again very soon!
★★★★★ 5/5
GoogleImagine calling up an agent and saying, the flat I was supposed to move into fell through last minute, I have one week to move into a new place. I worked with about 7 different agents to try and secure a place but it was Knight Frank that came through. Alex McFee at Aldgate helped me stay on as long as they stretch it at the current place and Fraser Wright at the Craven Hill office went out of his way to make sure that I found a place. He frankly made my problem his and did everything he could to make sure I got the flat I wanted, and in time for my move! Thank you Fraser.
Zara · 21 June 2018
★★★★★ 5/5
GoogleKamran was excellent, best agent I have experienced working with
Adam · 16 April 2024
Agent replied · 19 June 2024
Thank you for your kind words. It was a pleasure assisting you.
Kamran
★★★★★ 5/5
GoogleI have dealt with Stephen Fairfax for a few years now with regards to my property which I bought from Knight Frank and I can't speak highly enough about him. Highly professional and helpful at any time. I would recommend him to anyone looking to buy in London.
Rani · 21 June 2017
Agent replied · 19 June 2024
Thank you for taking the time to review your experience, Rani. We are thrilled to hear that you would be happy to recommend Stephen Fairfax to your acquaintances, as high quality of service is something we take very seriously. Do let us know if we can ever be of further assistance to you and in the meantime we wish you the very best of luck for the future.
★★★★★ 5/5
GoogleEllie was very helpful and responsive while we are looking for flats around Westbourne Park station. Highly recommend
Echo · 24 February 2025
★★★★★ 5/5
GoogleWe’ve enjoyed an excellent service from Knight Frank’s Hyde Park office in helping to manage our flat rental.
Tamlin · 16 August 2025
Agent replied · 16 April 2026
Thank you so much for leaving a kind review, it’s always a pleasure working with you.
Kind regards,
Eleanor
★★★★★ 5/5
GoogleBen Read and his team could not have been more spectacular. They were incredible responsive and helpful - which for expats, was huge. They were flexible, thoughtful and so easy to work with. I would highly recommend.
Kate · 20 June 2020
Agent replied · 19 June 2024
Thank you so much for your review Kate. We hope you enjoy your stay at the property and we’d be delighted to help if there’s anything you need in the future.
★★★★★ 5/5
GoogleKiran Sandhu helped me buy my first flat. He was very transparent and helped guide me through the process. He was also very professional and responsive which was very helpful. Would recommend him to anyone.
James · 27 December 2024
Agent replied · 26 May 2025
Thank you for your kind words James! It was a pleasure helping you with your first flat, and I'm glad I could make the process smooth. If you ever need anything in the future, please do reach out!
★★★★★ 5/5
GoogleWe moved to our new house 1 month a go. The attention was luxury! Thank you Marie and thank you to Lee our property manager that so far he is taking care of our requests very quick and effective.
Very recommended!
Maria · 21 June 2017
Agent replied · 19 June 2024
Excellent news, Maria! Thank you for your kind words and please get in touch to let us know if there is anything further we can do to help. Best of luck in your new home.
★★★★★ 5/5
GoogleBen Read and his team have been wonderful at every step in the rental process. Very professional, friendly, and helpful. Really made an effort to help us land in the right place. Highly recommended!
Christoph · 20 June 2020
Agent replied · 19 June 2024
Thank you so much for your kind words Christoph. It was a pleasure to help you and we hope that you enjoy your time at the property.
★★★★★ 5/5
GoogleWe've recently bought a flat through Knight Frank Hyde Park Estate Agents & throughout the process we were really impressed with the level & frequency of communication, the care & the effort Hussein put into helping us complete the sale. We felt that he went above and beyond and he helped make the experience be a much more positive one.
Nichola · 20 June 2023
Agent replied · 19 June 2024
Thank you very much for your positive feedback. We are delighted that you were so pleased with buying through Knight Frank.
★★★★★ 5/5
GoogleWe recently moved to London and the rental market here is quite different to what we were used to in the US. I don't think we could've navigated finding a new home without the help and guidance from Ellie Davis at Knight Frank. She was very …
Yasmina · 16 April 2024
Agent replied · 19 June 2024
Thank you so much for leaving a review, Yasmina. It was great working with you both, and I am pleased you managed to find somewhere in the end. Do get back in touch as and when. … More
★★★★★ 5/5
GoogleHussein was really helpful at keeping me updated and getting things moving. Really good attitude and would definitely work with him again
Jack · 20 June 2022
Agent replied · 19 June 2024
Dear Jack, Thank you for taking the time to write this review, it has been a pleasure working with you! And looking forward to working with you again in the near future.
★★★★★ 5/5
GoogleOur initial contact with KF was through Hussein, who has been a breath of fresh air given the current climate. He has been informative, accommodating and very engaging through our property search. Having listened to our requirements, he presented us with options we had not even considered, but which suited us better. Having dealt with many agents in the past, I can truly say this guy is a credit to Knight Frank. Thank you.PositiveProfessionalism
Vivek · 27 August 2021
Agent replied · 19 June 2024
Thank you Vivek for taking the time to leave such a thoughtful review. We are delighted that you enjoyed your experience with Knight Frank, we look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe always find Fenella and her team to not only be professional, experienced and charming, but also on the ball. They are fast to respond and also creative in their approach. A pleasure to deal with.
J · 21 June 2017
Agent replied · 19 June 2024
James, on behalf of the Hyde Park team, I would like to take this opportunity to say 'thank you' for taking time out of your day to write this review. Feedback such as yours is crucial in helping us spread awareness of our brand and it's always encouraging to know when we've done a good job. Until we meet again!
★★★★★ 5/5
GoogleMs Wale has been a great help in my search for a pet friendly studio to rent in the area. Prompt responses, professional attitude, and very polite. The apartment is a perfect fit!
Foivi · 21 June 2017
Agent replied · 19 June 2024
On behalf on the whole Hyde Park team I would just like to thank you for sharing your experience of working with Knight Frank. Your feedback is important to us as we endeavour to provide all our clients with the high level of service that we are so proud of. We would of course be delighted to assist you with any of your future property needs and expect that we will stay in touch. Wishing you and your furry friends the very best of luck in your new home!
★★★★★ 1/5
GoogleLook at the photos to see what “professionally clean standard” looks like according to Knight Frank. Moving into your new £5k / month home should be such a wonderful moment. Instead, Knight Frank have denied our contractual right to move …
Emily · 16 April 2024
Agent replied · 16 April 2026
Dear Emily,
We are really sorry to hear about your experience moving into your new home. We … More
★★★★★ 5/5
GoogleI had the pleasure of working with Kamran Shirazi from Knight Frank Real Estate, who was extremely professional, polite, and helpful. He was not only responsible about his tasks but also went above and beyond to address any non-task related …
Reihaneh · 16 April 2024
Agent replied · 19 June 2024
Thank you very much for the kind words, it was my pleasure to assist, and I hope you enjoy the flat! … More
★★★★★ 5/5
GoogleWe've recently bought a flat through Knight Frank Hyde Park Estate Agents & throughout the process we were really impressed with the level & frequency of communication, the care & the effort Hussein put into helping us complete the sale. We felt that he went above and beyond and he helped make the experience be a much more positive one.
Nic · 23 November 2022
Agent replied · 22 November 2024
Thank you very much for your positive feedback. We are delighted that you were so pleased with buying through Knight Frank.
★★★★★ 5/5
GoogleI worked with Lucy Potter - who I found was really helpful and on the ball. I was clear with what I wanted and she answered my brief accordingly.
Maurice · 21 June 2019
Agent replied · 19 June 2024
Thank you very much for your review. We hope you enjoy your new home and if you need any advice about property matters in the future we would be delighted to help.
★★★★★ 5/5
GoogleWe were very happy throughout the process of leasing an apartment through Knight Frank. In particular, Eleanor, was very hands on, providing regular updates and made us feel very looked after.
Corina · 29 August 2024
Agent replied · 26 August 2024
Thank you very much for your review, it was a pleasure working with you. All the best in your new home, I am sure you will enjoy living there
★★★★★ 5/5
GoogleKnight Frank have been very professional and most helpful to us in our
move to our flat at Lancaster Gate. We liked the flat so much that we have decided to extend the lease for another two years and I thought Knight Frank were very efficient in processing the change to the new lease arrangement.
I do appreciate their help and assistance and would have no hesitation whatsoever in using their services in any future transaction..
Herman Ziegelaar
Herman · 21 June 2016
Agent replied · 19 June 2024
Thank you for taking the time to give us your feedback, Mr Ziegelaar. All members of our team pride themselves on providing clients with excellent customer service, so your comments are very important to us. If you feel that we can be of any further assistance to you, please don’t hesitate to get in touch with a member of the team at any time.
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