Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been out on a number of viewings with Shaun Terry who works in the Knight Frank sales team. I found him to be knowledgeable not just of the properties viewed but the area and crucially planned infrastructure projects that are likely to shape the future of the area. Many agents can open the door and show you a property but few can give you a holistic understanding of an area in such a personable and informative manner. I would strongly recommend Shaun and the sales team at Knight Frank in the Hyde Park area.
Fraser · 21 June 2019
Agent replied · 19 June 2024
Thank you for the feedback Fraser, it was a pleasure to help with the search. I hope we can work together again in the future.
★★★★★ 5/5
GoogleI was looking for a one-bedroom rental in the Hyde Park area. Fraser knew about virtually every property and its its pros and cons. He was super helpful in arranging viewings that fit my tight time schedule. He guided me efficiently through the maze of requirements once I found a flat and was very quick to respond to questions regardless of time of day or night. I highly recommend working with Fraser and his team at Knight-Frank.
Alan · 20 June 2020
Agent replied · 19 June 2024
Thank you so much Alan, it was a pleasure to work with you. We hope you are very happy in your new property and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleWe recently sold our property with Knight Frank - Tim Perks and Kiran Sandhu were very friendly, helpful, enthusiastic and professional throughout the listing and marketing of our property. They had good communication and kept us well informed at all stages of the sale process. Kiran negotiated a smooth and quick sale of our property, and made the whole process very easy for us as sellers.
James · 20 June 2022
Agent replied · 19 June 2024
Thank you very much from the Knight Frank Hyde Park team for your positive feedback James.
★★★★★ 4/5
GoogleI have known and dealt with Stephen Fairfax for quite a few years now and am happy to say that whenever I requested his opinion, I got it straight, without dressing… for want of a better word…
Due to this, I was happy to introduce friends to Knight Frank Hyde Park who have since entrusted the sale of their flats to Stephen's Hyde Park office.
I have also been introduced to the letting office and got another acquaintance to use your letting department who are currently letting their flat in Maitland Court.
Stephen also introduced me to Knight Frank Finance LLP where Andrew Mansourov is organising a mortgage for me at this moment.
A good, efficient and professional team I'm happy to continue working with and to continue introducing friends to.
Charles Raeched
Charles · 21 June 2017
Agent replied · 19 June 2024
Thank you so much Mr Raeched, for sharing your experience of working with Knight Frank. It means a great deal to us to know that we are consistently offering the high level of service that has come to be associated with our firm. As you know, we are always happy to be of assistance and we look forward to hearing from you again soon.
★★★★★ 5/5
GoogleFenella Freeland recently sold my house in central London for the asking price despite the uncertain property market conditions that prevailed immediately prior to Brexit. She achieved this by finely balancing the needs and expectations of both the buyer and myself. And, I hasten to add, Fenella never took "no" for an answer! This tenacity of purpose was decisive in successfully concluding what was a lengthy, complex and sometimes fraught international transaction. Fenella and her team do great credit to Knight Frank and I can thoroughly recommend their services to both sellers and buyers.
Tony · 21 June 2017
Agent replied · 19 June 2024
Thank you for your kind words, Mr Vines. It is very satisfying to hear that you were pleased with the service received by Fenella and the team, as we always strive to go above and beyond our clients' expectations. Do let us know if we can ever be of further assistance to you and in the meantime we wish you the very best of luck for the future.
★★★★★ 5/5
GoogleWe know that is very difficult to rent a propriety in London if you are not resident in the U.K., but despite that fact I rent my flat with knight frank, the one in Craven Terrace, and I had affairs with Marie. The flat is close to the office and it is beautiful, very bright, clean, new; ( I contacted her to see another flat, then she offered me too see this one..... at the end was the perfect One :-)). so I will say thank you to Marie that found me that propriety. Marie until the first time that I saw here was very nice, she always answered me as soon as possible for any questions.
Thank you so much knight frank and thank you so much Marie, I love my flat.
Camilla · 21 June 2017
Agent replied · 19 June 2024
Thank you for your kind words Camilla, we are thrilled that we have been able to find your perfect property and hope you will be very happy here in Hyde Park. Marie prides herself on providing the very best service to her clients and hopes you will get back in touch should you need any advice or assistance with your future moves.
★★★★★ 5/5
GoogleI recently found a property to rent through Guy Spencer of KF's Hyde Park office and I must say the process of finding a property was made easy, simple and pain free. I was very impressed by his efficiency and ability to very quickly understand what I was looking for. Guy was also always accommodating and available at short notice. I would definitely recommend him to anyone looking for a property to rent! It would be great to have someone like him on the property management side.
Lena · 21 June 2017
Agent replied · 19 June 2024
Thank you for taking the time to review your experience, Lena. We are pleased to hear that you were satisfied with the service provided by Guy Spencer and wish you the very best of luck in your new home. Do let us know if we can ever be of further assistance to you and we will be very happy to help.
★★★★★ 5/5
GoogleWe have had a great experience with Knight Frank (1 Craven Terrace). Marie aided us in the rental of a wonderful flat. Marie has been consistently professional and helpful throughout the process, as well as making herself available for any questions or concerns at all times. She understood our needs as tenants and delivered high quality service. We would happily recommend Marie and her services to anyone looking for professional and friendly service. Thank you KF and Marie for your help and support.
Simon · 21 June 2017
Agent replied · 19 June 2024
Thank you Simon for taking time out of your day to share your experience of renting through Knight Frank. We are very glad to hear that you are happy in your new home and look forward to working with you again in the future. Please don't hesitate to get in touch if we can be of any further assistance and I will be sure to pass your comments on to Marie, who prides herself on always providing great service to her clients.
★★★★★ 5/5
GoogleOur flat was a nice onebed in HydePark Estate.With Covid period and high service charges for the flat making the sale a challenging process Hussein and his colleauges proved perserverance and great positive attitude that concluded in the sale before Xmas. Thank you Hussein for your great attitude and resolve that made all the difference to selling our flat.PositiveQuality, Professionalism
Michael · 27 August 2022
Agent replied · 19 June 2024
Dear Michael,
Thank you for taking the time to write this feedback. It has been a pleasure working with you.
★★★★★ 5/5
GoogleThe team at Knight Frank Hyde Park are a pleasure to work with. Producing their high calibre photography, floor plans, marketing mailers and brochures for their outstanding properties is a privilege to the Capital Group. My daily working relationship with Lauren Jenkins is a joy, due to her organisation, professionalism and attention to detail. Due to this and the whole team’s efforts means the final result of all of their marketing material is always five star.
Sarah · 21 June 2017
Agent replied · 19 June 2024
Thank you so much for the review, Sarah. Likewise, working with Capital is a pleasure as we know that your team shares our passion for property and our drive to provide excellent service to our vendors. We look forward to working with you again very soon!
★★★★★ 5/5
GoogleGuy is an absolute pleasure to do business with. He is acutely attentive in all areas, often suggesting innovative ways to help maximise margins.
He has a wonderful sense of humour and a balanced professional manner. He and his team have managed my property for several years now, and a phone call from him is always a pleasure. I look forward to continuing business with Guy and the KF team for the foreseeable future.
Howard · 21 June 2018
Agent replied · 19 June 2024
Thank you for your kind words, Mr Greenhalgh. Guy will be very pleased to hear that you have been satisfied with his quality of service and clearly prides himself on giving all his clients the level of care they deserve. We will undoubtedly keep in touch and look forward to working with you again soon.
★★★★★ 5/5
GoogleKnight and Frank Estate Agent provide a great honest, swift service. Kiran Sandhu was brilliant and dealt with the whole procedure professionally with every step explained thoroughly. Thanks for your help in finding me my flat and hope to work with you again in the future.
ENO · 20 June 2023
Agent replied · 19 June 2024
Thank you for your review. We are delighted that you found our service professional during the search and the process of buying your new home. Best wishes, Kiran
★★★★★ 5/5
GoogleWe mainly dealt with Kiran who was exemplary throughout. I can honestly say it was the best estate agent service we have ever experienced, and in our time we have bought and sold a lot of houses. Nothing was too much trouble. Friendly, helpful, professional. When Kiran was unavailable, Tim filled in seamlessly. MANY thanks.
Martyn · 20 June 2022
Agent replied · 19 June 2024
Thank you for your lovely review, we really appreciate feedback, and we are delighted that you were happy with our service as this is extremely important to us.
★★★★★ 5/5
GoogleI have had the pleasure of working with Stephen and the team at Knight Frank over the years and appreciate the quality service I receive. We do both development and personal projects in W2 and their experienced advice and guidance is always with my needs in mind. Knight Frank are very knowledgable about the area and have an eye for the right buys at the right price.
Mel · 21 June 2017
Agent replied · 19 June 2024
Thank you Mel, for sharing your experience of working with our team. It is very satisfying to hear that you can rely our high quality of service. As you know, we are always happy to be of assistance and we look forward to hearing from you again soon.
★★★★★ 5/5
GoogleI used Knight Frank to sell my beautiful one bedroom flat. They were extremely professional at all times. Tim was very thoughtful and consultative and Hussein did a great job in supporting the sales process once we had identified a serious buyer. I would very much recommend working with them.
Sheryl · 20 June 2022
Agent replied · 19 June 2024
Thank you for your feedback Sheryl, we really appreciate you taking the time to do this.
★★★★★ 5/5
GoogleWe successfully leased an apartment with the help of Knight Frank.
Our agent was Eleanor, she was very supportive and responsive.Then we were moved to Omar and Phillip who were also extremely helpful.
We had a quick turnaround, this was the fastest time we lease an apartment. Thank you team!
Luma · 16 April 2025
Agent replied · 19 June 2024
Thank you so much for your kind words, we were glad to be of help. Enjoy your new apartment.
Ellie
★★★★★ 5/5
GoogleBen did a first class job showing us the property on several occasions-Always punctual and courteous he answered all our questions in a very dilligent manner and was attentive to any demands/questions we raised.
All in all, a trouble free and first class professional service was provided in a very pleasant and cheerful way.
Ben is credit to his profession
Simon · 21 June 2019
Agent replied · 19 June 2024
Thank you very much for your kind words. It was a pleasure helping you and we hope you enjoy your stay at the property.
★★★★★ 5/5
GoogleWe purchased a flat in W2 in March 2016 through Knight Frank.
They have been absolutely brilliant throughout. James has been very professional, efficient and incredibly helpful and we manage to complete our purchase in 7 weeks!
They put up with our constant nagging, chased vendors and solicitors and gone above and beyond to help us complete to our original time line.
Recommended!
M · 28 August 2016
Agent replied · 26 August 2024
We really appreciate you taking the time to share this experience, Mr Ghislandi. I will ensure these comments are passed on to James who I am sure will be delighted by your positive feedback. If we can be of any further assistance to you at any time then please don’t hesitate to get in touch with a member of the team. We sincerely wish you the very best of luck in your new home.
★★★★★ 5/5
GoogleWe purchased a flat in W2 in March 2016 through Knight Frank.
They have been absolutely brilliant throughout. James has been very professional, efficient and incredibly helpful and we manage to complete our purchase in 7 weeks!
They put up with our constant nagging, chased vendors and solicitors and gone above and beyond to help us complete to our original time line.
Recommended!
M · 21 June 2016
Agent replied · 19 June 2024
We really appreciate you taking the time to share this experience, Mr Ghislandi. I will ensure these comments are passed on to James who I am sure will be delighted by your positive feedback. If we can be of any further assistance to you at any time then please don’t hesitate to get in touch with a member of the team. We sincerely wish you the very best of luck in your new home.
★★★★★ 5/5
GoogleLucy Potter has been as good as a personal assistant throughout the course of my sale. Incredibly helpful, available, understanding and knowledgeable. I cannot recommend both her and her team highly enough - it has made a massive difference to the whole selling process.
Thank you allPositiveResponsiveness, Quality, Professionalism, Value
Lucia · 27 August 2021
Agent replied · 19 June 2024
Happy New Year Lucia, thank you so much for the kind review. It was a pleasure to help and see the sale through to the end! Good luck in your new home too.
★★★★★ 5/5
GoogleI happen to have Carmen as my agent. She was such a pleasant person, who is very understanding and patient. She helped throughout the whole process of renting and was incredibly kind!
Mark · 13 September 2025
Agent replied · 12 December 2025
Thank you so much for your lovely message! It was a real pleasure working with you. I always strive to make the experience as smooth and comfortable as possible, and I’m happy to hear that came through. Wishing you all the best in your new place!
Warmly,
Carmen
★★★★★ 5/5
GoogleKnight frank, especially Marie Wale did everything to help us get the flat we are currently letting. They were very responsive kind and patient. Marie was on top of everything and she made it happen and we cant thank her enough. Really happy with her work and I recommend her to anyone who is looking for a flat to rent.
Isabel · 21 June 2017
Agent replied · 19 June 2024
Thank you Ms Lafargue, for sharing your experience of working with Marie and our lettings team. Your feedback is important to us as we endeavour to provide all our clients with the high level of service that is typical of Knight Frank. We would of course be delighted to assist you with any of your future property needs and will make an effort to stay in touch. Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleWe had a fantastic experience throughout the whole process. Knight Frank and especially Hussein were wonderful to work with. We can't recommend him enough for his great professionalism and availabilty. He did not hesitate to push the extra mile to satisfy our requests. Keep going!PositiveResponsiveness, Quality, Professionalism
Yassine · 27 August 2021
Agent replied · 19 June 2024
Thank you Yassine for taking the time to leave such a thoughtful review. We are delighted that you enjoyed your experience of buying through Knight Frank, we look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe have recently worked with Shaun Terry from Knight Frank as he successfully sourced a buyer for our clients property. The conveyancing process was long, however Shaun was always fantastic to deal with at every hurdle, quick with responding to any problems and providing solutions where necessary. Hopefully we work together again.
Inhous · 20 June 2020
Agent replied · 19 June 2024
Thank you so much for your kind words. It has been a pleasure working with you and we look forward to helping you again in the future.
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