Trusted Agent profile · London

Knight Frank London reviews

4.9

★★★★★ Excellent

158 reviews across 1 platform

1, Craven Terrace, London, W2 3QD

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Knight Frank's office in London, at 1, is rated 4.9 out of 5 across 158 reviews on 1 platform, including 158 Google reviews rated 4.9.

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4.9 / 5

158

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Received an outstanding service from Shaun at Knight Frank. He was incredibly friendly and helpful and communication throughout the process was excellent.

Alice · 21 June 2019

Agent replied · 19 June 2024

Thank you for your review Alice, it was great to see you settled so quickly in the area.

5/5

Google

I had a great experience with Fraser at Knight Frank. He responded to questions quickly and handled the whole process very smoothly. Highly recommend.

Kayla · 21 June 2017

Agent replied · 19 June 2024

Thank you Kayla, we sincerely appreciate your comments and are glad that your experience is a reflection of the high level of service that we are proud to offer our clients.

5/5

Google

Astonishing result recently through this agency, 3% decline vs 16% inner London average declines over recent 12 months and only 2 weeks void to get the home repainted, deal done within 24 hours of getting access. Real professionals, would not look elsewhere in this postcode.PositiveResponsiveness, Professionalism

Kevin · 20 June 2021

5/5

Google

Great experience being looked after by the never-tiring Tim, who went beyond and above to find properties that worked for us. Thank you!

R · 21 June 2017

Agent replied · 19 June 2024

Thank you for the review, Ms Moghadam. I have passed your comments on to Tim who is pleased to hear that your experience has been a satisfying one. If we can be of any further assistance we will of course be delighted to hear from you.

5/5

Google

Knight Frank (Craven Hill Office) were fantastic to work with - extremely professional and helpful. We would recommend them to any future seller.

Daphne · 21 June 2017

Agent replied · 19 June 2024

Thank you Michele, it has been a pleasure to help you with the sale of your property. You know where we are if we can be of any further assistance to you and in the meantime we wish you the very best for the future.

5/5

Google

Ellie davis was great - informative, non pushy and helped a lot

Sarah · 30 June 2024

5/5

Google

When we were searching for a property we found Knight Frank different from other agents. Instead of being bombarded with properties which were of no interest ,they selected properties within our search criteria and followed them up with any detailed information that we needed. Efficient ,quick and easy to deal with throughout.

Alastair · 21 June 2019

5/5

Google

I have always found Knight Frank high professional. When selling or buying a property they are always my first choice.

HELEN · 21 June 2017

Agent replied · 19 June 2024

Thank you so much for sharing, Helen. Knight Frank have been working very hard lately on expanding our online presence, so feedback from clients such as yourself is very important to us. We are always very happy to answer any questions you may have so please don't hesitate to get in touch should you require any further assistance.

5/5

Google

Fraser helped us find our amazing new home in the Lancaster Gate area, thank you

Ray · 21 June 2019

Agent replied · 19 June 2024

Thank you for leaving a review.

4/5

Google

Courteous service. Very happy to have my flat sold. Thanks to everyone on the Knight Frank team.

Denise · 21 June 2016

Agent replied · 19 June 2024

Thank you Denise, we very much appreciate your kind review regarding the sale of your apartment.

4/5

Google

Fraser Weight at Knight Frank did a super job and helped find me the perfect place. Being Danish you're not necessarily used to all the rules that apply when you look for rentals in the UK - Fraser did an outstanding job helping me with this. Sussie

Sussie · 21 June 2018

5/5

Google

A really friendly, knowledgeable and responsive service from Laura and Stephen of the Hyde Park Knight Frank team. They set my expectations well and realistically; kept me well informed through the whole sale process and managed my impatience ! Thank you, it has been an excellent outcome.

Helen · 22 June 2015

5/5

Google

Knight Frank has been the only agent who took note of we really needed and did not arrange viewings for properties they knew we would not like. A lot of time saving for us ! Totally satisfied with the service, all the way.

Usha · 21 June 2018

5/5

Google

Great team of professionals who helped me sell my flat. Great job!

Artem · 21 June 2017

Agent replied · 19 June 2024

Thank you for the review, Mr Doudko. It was a pleasure working with you and on behalf of the whole Hyde Park team, I wish you the very best for your future ventures and hope you will be in touch if there is anything further we can do to help.

5/5

Google

Super professional, efficient and attentive staff at Knight Frank.

Emily · 21 June 2019

Agent replied · 19 June 2024

Thank you very much for your review, Emily, we really appreciate your kind words. It was a pleasure to help you and we look forward to working with you again in the future. We would be delighted to hear from you if there is anything else we can do

5/5

Google

I cannot recommend Knight Frank Hyde Park highly enough.

Isabela · 21 June 2017

Agent replied · 19 June 2024

Thank you Isabela, that is very kind of you to say! You have been a pleasure to deal with and we do hope you'll stay in touch following your move. Wishing you a happy Christmas and the very best of luck for the new year.

5/5

Google

Rating only, no written review.

Ela · 12 August 2026

Agent replied · 12 October 2026

Thank you very much for your 5 star review! It is much appreciated by our teams. Best wishes Suzanne Vickery Knight Frank Customer Experience

5/5

Google

Great company, good local knowledge and good communications

Nick · 21 June 2017

Agent replied · 19 June 2024

Thank you Mr Montagnon, we sincerely appreciate your comments and are glad that your experience is a reflection of the high level of service that we are proud to offer our clients.

5/5

Google

The entire KF team at Hyde Park, led by Shaun and Laura during our house sale, were exceptionally considerate, communicative and professional. I highly recommend them.

Marc · 20 June 2021

5/5

Google

Great team, diligent, professional & extremely accommodating- thank you

Max · 20 June 2021

5/5

Google

Rating only, no written review.

Shania · 13 October 2025

Agent replied · 12 December 2025

Thank you for your 5-star review, Shania. Your feedback means a lot to me! Carmen

3/5

Google

Good but need to have better organisation

Mokhtar · 20 June 2021

5/5

Google

Very enjoyable experience with the lettings team. Very professional and pleasant all along!

Olivier · 21 June 2019

5/5

Google

Rating only, no written review.

Joshua · 20 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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