Trusted Agent profile · London
★★★★★
195 reviews across 1 platform
2C Englands Lane, London, NW3 4TG
Knight Frank's office in London, at 2C Englands Lane, is rated 4.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding service from beginning to end. Ilana was a pleasure to deal with. Thanks so much!
Dear Ben, Thank you for your review. I really enjoyed working with you and am so glad the house purchase went through in the time frame you needed. I wish you nothing but happy memories in your new home. Kind regards, Ilana
5/5
GoogleI have nothing but praise for Miss Charlotte Moor, Property Manager based in Knight Frank’s Baker Street Branch. My previous tenant was a very difficult person to deal with and caused a lot of trouble when he was asked to leave before the end of his contract. Charlotte handled the situation extremely well. I have had problems with my heating system and that too Charlotte Managed to sort out to my satisfaction. She has always been very pleasing, courteous and highly professional. I really wish her all the best for her future. Dr. Ajit Burman
Thank you for your review
5/5
GoogleWorking with Yasmin and the Knight Frank team was an absolute pleasure. Yasmin was extremely professional and always willing to help & advise. She ran the process extremely smoothly and we couldn't be happier with the end result. We will definitely use the Belsize Park Knight Frank office in the future and can't recommend them highly enough!PositiveQuality, Professionalism
5/5
GoogleAlthough we ended choosing a property offered by another estate agency, wanted to recognise the good work of Knight Frank Belsize Park. All professionals we had the chance of dealing with were kind, helpful and provided excellent advice during our search, in particular Poppy Archer. She did a very good job taking us to really good properties, in line with our needs. Thank you very much.
5/5
GoogleWe are so pleased that we chose Knight Frank in Englands Lane to sell my late mother’s lovely large house in Belsize Park. The house was in need of need of a lot of refurbishment work doing to it and so we needed a very particular type of buyer. Orly and Poppy turned out to be the ideal team to market and eventually find the right buyer for this property. From the start they were friendly and honestly forthright because they know the market in the area very well. They told us from the start that the house market is difficult at the moment and it would take about a year to sell. This was correct - to the month! We were kept up to date about the progress of who was visiting and received regular feedback either by email, phone or when we went into the office for a chat. Negotiations towards the end met with a few hiccups but both Poppy and Orly persevered and eventually they landed the deal and all parties achieved what they wanted. I cannot praise them too highly. Simply the best! Frances Taylor
‘Thank you for your kind review’
1/5
GoogleAwful service. Use another estate agent.
Hello, We’re truly sorry to hear about your experience with our team. Unfortunately, we’ve been unable to locate your details in our system. To help us investigate this further, could we kindly ask you to contact us directly at complaints@knightfrank.com? A member of our team will be ready to assist you. Thank you for bringing this to our attention, and please accept our sincere apologies once again. Knight Frank
5/5
GoogleExperienced a very positive and seamless buying process from beginning to closing with the great support of Vipesh whose knowledge and professionalism brought us successfully to the finish line in record time.
Dear Lisa, Thank you so much for your kind words. It was a pleasure working with you and we are delighted Vipesh was able to help with your purchase. Please do let us know if there's anything we can help with in the future. Best wishes, Vipesh & the Knight Frank Hampstead & Belsize Park team
5/5
GoogleMy wife and I had a great experience selling our house through Knight Frank. Poppy was very proactive in getting viewers through the door and then remained focussed and diligent in the two-month period between acceptance of offer and exchange of contracts. She communicated with us on a daily basis and maintained an excellent channel of communication between ourselves and the buyers throughout.
5/5
GoogleWe just concluded a transaction through Natasha Braham. It was a pleasure dealing with her. She was efficient , proactive and very on the ball. The back up when required by her manager Orli Lehmann ensured a seamless and professional transaction.
Dear Ian, Thank you so much for your kind review. Natasha and Orly were delighted to help you on your property journey. Please do get in touch if there's anything else we can help with in the future. Best wishes, The Knight Frank Belsize Park & Primrose Hill team
5/5
GoogleThe Belsize team Orly Laura and Poppy were wonderful to work with. In particular they managed to sell my apartment in this difficult market. Moving is stressful at the best of times, the Belsize team were very supportive and made sure they were always available during the whole process. I would recommend them whole heartedly. Thank you Knight Frank Belsize team .
5/5
GoogleReally impressed by the entire Belsize Park team. Very professional, great communication, updates and advice. Always polite and considerate. Thank you to Orly, Poppy and the entire team.
‘Thank you for your kind review’
5/5
GoogleMany Thanks to the team for a great experience. We tried another agent before using Knight Frank, and following 2 fall throughs, we needed a fresh approach. Lots of viewings within a few weeks with us achieving the asking price which went through smoothly. Wouldn’t hesitate to recommend this hard working and enthusiastic team!
Dear Zak, Thank you for your kind review. We are wishing you the best of luck with your move and are glad we were able to assist with a positive result. Kind regards, Knight Frank Belsize Park
5/5
GoogleKnight Frank Belsize Park handled the letting of my property. They have been super throughout the process with very prompt communication and action. It took them 3 days to find a tenant after the property was listed. Highly recommended. Special mention for Robert and Kim - both fantastic to work with. Thank you.
Hi Adam, thank you so much for your kind feedback and it was genuinely a pleasure to be able to assist. Rob & Kim.
5/5
GoogleMichelle was fantastic. She understood my needs and never took me to a property that didn't meet my criteria. Professional, honest and friendly, could not recommend her/them highly enough.
Dear Mrs Strowger, Thank you very much for your kind review. We are very pleased to hear your positive feedback.
5/5
GoogleWe had a brilliant experience with Knight Frank who helped us sell our home recently. Poppy and Orly and team were wonderful to deal with and very professional. Poppy was extremely helpful and knowledgable, we couldn't have asked for a better service. The energy behind selling our house was fantastic and very positive. Very highly recommended by us.
5/5
GoogleWe had a very smooth process of renting with Sophie Klineberg.
Thank you for the kind review. We are glad to hear that your experience was a smooth one and we hope that you settle into your new home quickly.
5/5
GoogleGreat experience with the team from the Belsize Park office. They were tireless in helping us search for our new home, and tolerant of our changing requirements. Unfortunately the right property came up through another agent but, undaunted, Orly and the team helped us sell our previous flat swiftly and professionally. Always great friendly service.
5/5
GoogleThey found a buyer within a quick time frame and the deal went through smoothly. I’ve known Orly for a number of years, and would highly recommended her to other sellers in NW3
Dear Simon, Thank you for taking the time to leave us a review about your experience. We are glad all went through smoothly. Best wishes, Orly and the Knight Frank Belsize Park & Primrose Hill team
5/5
GoogleOrly and her colleagues at Knight Frank made the trauma of a house sale in NW5 as painless as possible. Her local knowledge and contact book were invaluable. I would do it again.
Dear Chris, We do understand that selling a property is one of the most important decisions in peoples lives and are so glad you picked us to represent you. We enjoyed working with you and want to wish you all the best in the future. Orly & The Belsize Park & Primrose Hill team
5/5
GoogleKF sold our Belsize Park Flat. It was a pleasure dealing with the team, especially Poppy who handled everything with great professionalism from first assessment through completion. At time it was a slightly rocky process but she kept it going with great calm and efficiency. I can't recommend her enough.
5/5
GoogleThe best experience a foreigner could have asked for when looking for a place to live in London! Garfield and Ashleigh were outstanding and went above and beyond to help us at every turn. I would HIGHLY recommend the Knight Frank team to anyone looking for a place to live or buy in the UK!
5/5
GoogleOrly, Poppy and all of the Knight Frank team were absolutely terrific in guiding me through the sale of my two bedroom flat in a shaky and unpredictable market. They were generous with their time, always smiling and friendly and kept me regularly updated. I never doubted they were determined to sell my flat for me - and they did. Thank you to the best in the business.
‘Thank you very much for your kind review’
5/5
GoogleOrly and Poppy at Knight Frank sold our house in Belsize Park for us in December. They were absolutely fantastic, I would highly recommend over any other estate agent I have ever used. They were proactive, tactical and very fair to both sides, and drummed up impressive interest in a difficult market. I would highly recommend them to anyone looking to sell in the NW3 area.
Thank you very much for your kind words.
5/5
GoogleFront start to finish Louise and Chanel were fantastic. Extremely enthusiastic and professional. I was sold on service, they delivered exactly what they said they would. Not even two weeks and they had my flat rented. Pictures were to die for!!! 100% recommend the girls, you can tell they love their job :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank's London office has 195 reviews across 1 platform: 195 on Google.
Knight Frank London is rated 4.9 out of 5 across all 195 reviews, and 4.9 out of 5 on Google from 195 reviews.
Knight Frank London, 2C Englands Lane, London, NW3 4TG.
