Trusted Agent profile

Knight Frank reviews

4.9

★★★★★ Excellent

195 reviews across 1 platform

2C Englands Lane, London NW3 4TG

Knight Frank's London office at 2C Englands Lane is rated 4.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Orly and her team at Belsize Park did a fabulous job at selling our property recently. Orly's professionalism, communication and honesty meant we were updated regularly on market conditions so that we could keep a realistic view on price etc. Her and her team conducted rapid inspections, one of which resulted in us selling the property. We would highly recommend this office if you are considering selling or buying in the area, we experienced a seamless experience of the utmost quality. Thanks to Orly & her team for such a great success.

Lonne · 21 June 2020

Agent replied · 20 June 2024

Thank you for your kind review.

5/5

Google

Orly at Belsize and Michael at Hampstead were a pleasure to deal with on the sale of our property in Hampstead Heath. Orly in particular would regularly keep us up to date, often at unsociable hours to fit in with our availability, and would invest the time to make sure we understood the local market, competition and her advice was sound and impartial - unlike most agents. Trust was great and you get what you pay for. Thanks to all the team, we would definitely use them again.

Chris · 22 June 2019

Agent replied · 20 June 2024

Thank you very much for your kind words.

5/5

Google

Josh Lytton has been excellent throughout my search. I first met him in October and he put together a 90min blitz of Maida Vale and Swiss Cottage areas. Subsequently he took it on himself to introduce me to Belsize Park where after two more days of viewings we put an offer on a place (this is not his core area, and so this is a testament to his honesty and integrity and how he puts clients first). He understood very quickly my needs, and put together some excellent viewings. Through the offer process his professionalism and counsel has been unbeatable. We are due to complete soon. They say dealing with agents can be unpleasant. But dealing with Josh has been nothing short of seamless. If you are looking for an honest, driven, smart individual than I can recommend Josh wholeheartedly. As an aside Knight Frank have been excellent to deal with. Thank you Orly too.

Nihal · 22 June 2019

Agent replied · 20 June 2024

Thank you for your kind review. Please contact us for any help in the future.

5/5

Google

I have bought my new house, sold my existing flat and rented my temporary accommodation through Knight Frank Belsize team, within 8 months, at the height of Brexit uncertainty. The team, and especially Yasmin, have been AMAZING in every step! They understand the needs of both the buyer and the seller very well, they put exactly the right amount of pressure on both sides when needed to get the deal across. They are extremely responsive and hardworking, and they work as a true team. Under Orly, they all know who is doing what when, and can step in each other’s shoes whenever needed smoothly. All in all, i could not have been happier! Thank you sooooo much!!!!

Fatos · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for your kind review

5/5

Google

We have used Knight Frank to purchase two flats, one in Nov 2018 and second in Dec 2018. They were very professional, knowledgeable of the market and always went the extra mile to satisfy my client’s requirements. Before we even purchased the first flat, they already found us a tenant, who moved in immediately after the completion date, which was perfect. They helped us to overcome few challenges, and I would like to say special thank you to Orly and Chanel for all their hard work. We will for sure use them again, not only for another purchase, but we are already using them for Lettings and Management of both flats. So if you look for friendly but professional approach, this is the branch to start. Once again, thank you. Ludek Tucny

Ludek · 22 June 2019

Agent replied · 20 June 2024

Thank you very much for your kind words.

5/5

Google

10 out of 10 recommend! As a first time buyer in the UK, Natasha and Orly were so helpful, knowledgeable and supportive. They helped me find my dream flat. Even though they represented the seller, I felt like they were representing me, as well. They also have a fantastic network of solicitors and surveyors to recommend, and I was able to complete in record time. I can't thank them enough!PositiveResponsiveness, Quality, Professionalism

Jennifer · 26 August 2021

Agent replied · 20 June 2024

Thank you for your kind review, Jennifer. We are glad we found your dream flat!

5/5

Google

You won't regret working with Knight Frank Belsize Park. Thanks to Orly and her team we achieved the outcome we desired despite multiple twists and turns in the process. She went above and beyond to put us at ease and was always there when we needed to speak. If you want an agency that makes things happen go here.

David · 21 June 2022

Agent replied · 20 June 2024

Thank you for your kind words David. We wish you the best of luck for the future.

5/5

Google

Sophie Klineberg has been amazing helping us find a rental property, we’ve really appreciated all of her help.

Rachel · 25 January 2025

Agent replied · 25 May 2025

Thank you for your lovely words, it’s been a pleasure to help you find your new home and look forward to welcoming you both in next month. Sophie

5/5

Google

It was a pleasure to deal with Shannon. Very straightforward and professional. I strongly recommend you anyone who are looking to rent in London. All hassle free and honest.

Karen · 16 February 2026

Agent replied · 16 April 2026

Thank you Karen. It was a pleasure working with you. Looking forward to working with you again in the future! Shannon

5/5

Google

Sophie from Knight Frank's Belsize Park location is a gem! She had a solid understanding of our requirements, managed expectations every step of the way, was an excellent communicator, flexible, thoughtful, thorough and proactive. After 6 months of search, we finally found the perfect home to move into thanks to her efforts. She is the best agent that anyone could ask for!

Sunny · 11 March 2025

Agent replied · 13 April 2025

Thank you so much for the wonderful review. It's been a pleasure to work with you over the past few months to find your new home in London. I am sure you will settle in quickly and make some great memories. Best wishes, Sophie

5/5

Google

Orly and the team managed to sell my property in Belsize Park. After several failed sales the KF team kept pushing and we finally got the sale completed. Thanks for your help and support.

Duncan · 16 April 2024

Agent replied · 20 June 2024

Thank you, Duncan. It was a pleasure working with you and glad it all went through! Best wishes, Orly and the Knight Frank Belsize Park & Primrose Hill team

5/5

Google

I can't recommend Knight Frank Belsize Park enough - particularly Natasha and Orly. As a first time buyer in the UK I was overwhelmed at first, but Natasha was so helpful, supportive and kind throughout the entire process. She also recommended a great solicitor to me. Beyond grateful for this having been so straight forward.PositiveResponsiveness, Professionalism

Christina · 21 June 2022

Agent replied · 20 June 2024

Thank you Christina, We hope you enjoy your new home!

5/5

Google

I can't recommend Knight Frank Belsize Park enough - particularly Natasha and Orly. As a first time buyer in the UK I was overwhelmed at first, but Natasha was so helpful, supportive and kind throughout the entire process. She also recommended a great solicitor to me. Beyond grateful for this having been so straight forward.

Christina · 16 April 2022

Agent replied · 16 April 2026

Thank you Christina, We hope you enjoy your new home!

5/5

Google

We rented a flat with with Timi and the team managing the apartment for the landlord. The team was highly professional, polite and fast to reply at all stages of the process. Especially Timi. We are now happy tenants.

Arthur · 21 June 2023

Agent replied · 20 June 2024

Hi Arthur, Thank you for your kind review. I trust you are settling into your new home. If I can help with anything in the near future, do let me know. Best, Timi

5/5

Google

Many thanks to Natasha at KF who helped me through a very tiring and frustrating sale. Natasha was always on hand and reliable to do what she said she would do and kept me posted. A great team member for KF

Janet · 16 April 2023

Agent replied · 20 June 2024

Dear Janet, I really enjoyed working with you and am delighted everything worked out. I loved the picture of the balcony at your new home with your dog, who looks very relaxed! Wishing you all the best in your new home. Kind regards, Natasha

5/5

Google

The absolute best and kindest people to work with! Couldn’t recommend them more. Alex Renardson and Chanell Quire are the absolute best at what they do and a complete pleasure to work with.

Scarlett · 25 September 2025

Agent replied · 9 October 2025

Thanks so much Scarlett for your lovely review. It was a pleasure assisting you with the sale. You know where we are if you need anything in future. All the best, Alex and Chanell

5/5

Google

We worked with Orly and Ilana, both of whom were brilliant. They helped us understand local market dynamics (pricing, demand/supply etc), secured significant interest in the property, guided us through the sales process and were always proactive and highly responsive. I'd recommend working with them both.

Joshua · 21 June 2022

Agent replied · 20 June 2024

Dear Joshua, Thank you for your review. It was great working with you both and we wish you all the best. Kind regards, Knight Frank Belsize Park

5/5

Google

Knight Frank Belsize Park brokered the sale of my property in Belsize Park. Orly and Poppy were fantastic from start to finish and it was an absolute pleasure working with them. I really appreciated their professionalism and great communication at all times. I would strongly recommend them to anyone looking for an agent in the area

Kenny · 22 June 2019

Agent replied · 20 June 2024

Thank you for your kind review.

2/5

Google

We recently engaged Knight Frank to rent out our Hampstead flat. While they secured suitable tenants, the service fell short considering their high fees. Communication was lacking, they didn’t have the courtesy to respond to some emails. We often had to initiate contact and felt we were doing much of the chasing. Although Olivia (St John’s Wood team) was professional and friendly, the team as a whole failed to keep us adequately informed, a crucial aspect when renting out property and planning subsequent life steps. In addition to this we felt they weren’t transparent vocally about the structure of their fees. This was left to the small print within the contract, so we would recommend all potential clients thoroughly check their terms/structure of fees before signing. Furthermore they initially launched our property on to the market without our go ahead (explaining it was a mistake).

Gary · 11 February 2025

5/5

Google

Having met a number of local of agents, Orly and her team at Knight Frank stood out from the outset with their honest and frank advice. Their support throughout the sale process was fantastic and they were always on hand with suggestions/ …

Simon · 16 April 2022

Agent replied · 20 June 2024

Dear Simon, Thank you very much for your kind words. … More

5/5

Google

Knight Frank sold our flat quickly and very professionally. Orly was a delight to deal with and extremely knowledgeable, approachable and efficient giving us the right advice each time we needed it. James was a hero having to deal with a …

Rosalie · 16 April 2022

Agent replied · 20 June 2024

Thank you for your review Rosalie, it was a pleasure working with you.

5/5

Google

Very happy with my experience. It was quick, easy and I was able to find a place I really enjoy. Sophi ewas very kind and thoughful.

Sabrina · 25 September 2025

Agent replied · 9 October 2025

Thank you so much for the lovely review. It was a pleasure helping you find your new home, and I thoroughly enjoyed working together. I am sure you will be happy there and make some great memories. All the best Sophie

5/5

Google

Excellent and an efficient service, rented a flat very fast

Yana · 16 February 2026

Agent replied · 16 April 2026

It was a pleasure working with you Yana. I hope you are happy in your new flat! Shannon

5/5

Google

I'm a 20+ year client of KF and been through a number of personnel in the management of my rental flat My current agent Charlotte Moore is a 'STAR' - super professional, detail oriented, unflappable in dealing with exceptionally difficult tenants AND DELIVERS AS PROMISED. Exceptional service and talent.

David · 21 June 2020

Agent replied · 20 June 2024

Thank you for your review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank

How many reviews does Knight Frank have?

Knight Frank's London office has 195 reviews across 1 platform: 195 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank's rating?

Knight Frank is rated 4.9 out of 5 across all 195 reviews, and 4.9 out of 5 on Google from 195 reviews, checked 9 October 2026.

Where is Knight Frank's London office?

Knight Frank, 2C Englands Lane, London NW3 4TG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.