Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can honestly say I have never dealt with such competent courteous and professional people as Melodie and Hamish, From the moment we made contact until all was completed it was done in a very helpful professional and courteous way, we could not have asked for better or for more. Congratulation to your team for making this a smooth and satisfying painless procedure, it was very much appreciated, would use you again and i would certainly recommend you to any others wishing to Rent property. Thank you especially Melodie for your patients and your kind help over the telephone, I could not have done without your knowledge help and assistance and a big thank you for doing more than is required regarding the help in locating local authorities and schooling for our daughter. The best team and people you could ever wish to do business with. A big Congratulations on a job well done. :-)
Colin · 22 June 2019
★★★★★ 5/5
GoogleTo be honest how a single person can turn around the customer relationship is incredible?! I met Tom, the Lettings manager at Bayswater KFH for the first time last year after a turbulent 6 months of letting my property (under the previous manager). Tom was very supportive and proactive. He was keen to make it right. In the beginning I had my reservation but Tom was consistent in his approach and delivered on his promises which is in itself rare and refreshing. I have again let my property through him and this time round the process was smooth and stress free. I would highly recommend KFH Bayswater to anyone looking to let their property, it’s great under the new manager.
Saika · 22 June 2019
★★★★★ 5/5
GoogleI was looking for a hassle free process when it came to letting my property and that is exactly what I got working with Tom Foreman -Browne at KFH Bayswater.
Tom worked quickly to connect me with the perfect tenant. This was my first time letting and he was on hand to answer all of my questions around contractual jargon. I felt confident and reassured when It came to signing the lease agreement.
Tom was personable, supportive and focused on ensuring my needs were met. I would highly recommend Tom if you are looking to let a property.
Vikki · 22 June 2019
★★★★★ 5/5
GoogleIts been a pleasure to work with your Bayswater office! Oana was a star from the beginning, superb helpful, professional and responsive - she helped me to find really quickly a suitable nice place at a very competitive rate. Amera also was very helpful with all the admin work, both employees are just great and make the whole process of finding a new home less stressful, highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Raquel · 25 August 2021
★★★★★ 5/5
GoogleThank you, Konstantina Mitro for all your help and support in helping me and my wife to get a flat to rent!
Kfh and everyone we got in touch from the Company did all their best to help us, especially Konstantina!
We are really happy with their costumer service!
Definitely KFH deserves being recommended !
Lucian · 21 June 2023
★★★★★ 5/5
GoogleA really good Lettings team. They were very proactive and did a good number of viewings. When an offer came in, the applicants needed to move in with 3 days. The star of the show was Melodie who made this happen. She was in charge of the tenancy agreement exchange and everything else that goes along with it. She was highly organised and remain cool and calm in a high pressure situation. She understood fully all rules and regulations which are constantly changing. Well done to the whole team, especially Melodie.
Rahim · 22 June 2018
★★★★★ 5/5
GoogleI would highly recommend this agency. Nishaad was very helpful in finding me a great apartment as per my requirements in a very short timeframe. I appreciate the effort he has put in, especially since he'll be coming into the office on his day off to hand over the keys. He has been very patient and took the time to thoroughly answer all of my questions. He has also been very prompt in communication and is making sure the process goes smoothly! I will definitely refer to him again for any future lettings.
Rajanya · 22 June 2018
★★★★★ 5/5
GoogleTom Foreman-Browne and Melodie Nguyen at KFH Bayswater were fantastic. They found great tenants within weeks and so there were vacant gaps! Very professional and reliable. Keep up the good work!
Highly commendable! From the start, Jonathan McCormack has found great tenants from relocating agents. This meant that the tenants were professionals and kept the property in good condition. The current tenants have been on a long least of more than two years.
There was also an incident where there was a delay in obtaining a licence to let which meant that we had to postpone the tenants' move in date. Nonetheless, thanks to Jonathan who managed and resolved the situation brilliantly. He is absolutely reliable. I would highly recommend him to anyone looking for a letting agent.
Erh-Hsuin · 22 June 2018
★★★★★ 5/5
Google"TEAM KFH Bayswater"... what can I say...well I can say straight out the the gate is that it is a GREAT team.
I have, in the last five years, bought, sold, and rented out numerous properties with Paul Hyman and his team.
I have nothing but praise for the way the team handled all aspects of purchase, sale, and rental. The team has always made me feel special, looked after, respected and represented in the best possible way.
And, furthermore, I have seen them do the same with the other parties involved in the transactions.
If you want to buy, sell or rent a property in the Bayswater/Lancaster Gate area this is the team to represent you - hands down no one else can beat them for a 5 star service and knowledge of this area.
Gavin · 22 June 2017
★★★★★ 5/5
GoogleKostantina was super helpful with the move. She showed us around and supported us through a very difficult and unique move. It is fair to say that she went above and beyond to make sure all our needs were tended to. From placing the offer to handing the keys over, she was nothing short of special and a credit to the company she represented
K.C · 21 June 2022
★★★★★ 5/5
GoogleCandy Foy has been very helpful and kind showing us various apartments and giving us all the information we need. Candy really goes the extra mile driving us to apartments and even providing umbrellas when it is raining! We are very happy with Candy's services!
Robin · 22 January 2024
★★★★★ 5/5
GoogleDemi-Marie at KFH was great. She exceeded expectations and was knowledgeable about the local market. She seems to genuinely care about securing the right home for you.
Andrew · 16 April 2026
★★★★★ 5/5
GoogleExcellent agents, in particular, highly recommend Olly Thorne. He was super efficient, fast and honest *or as honest as an estate agent can be*. We got a real sense of his appetite to achieve a good sale for our property, additionally was very helpful with managing red book valuation and the offer of help with conveyancing. We now plan by to buy a new property via the same estate agency.
Amaya · 21 June 2021
★★★★★ 5/5
GoogleA lot thanks to Melissa and KFH bayswater, I have found the cozy house as I wanted, especially considering the pandemic. Melissa is patient and very helpful and responsive during the whole process where we completed the rental process within such a short time:) Intereting and lovable experience. And I really like the house haha despite it's liftless situation which she also kindly remind me a lot.PositiveResponsiveness, Quality, Professionalism, Value
Melody · 21 June 2021
★★★★★ 5/5
GoogleI'm currently purchasing an apartment with KFH estate agents, and have had a great experience so far. Candy has been incredibly helpful and knowledgeable throughout the process. I would highly recommend their services.
Jasmine · 3 August 2024
★★★★★ 5/5
GoogleI want to say thanks for Sabina she is really helpful she help me find what I want even is summer and high season and she search for me and find me good apartment with good location and price really she work hard with me to find me thanks Sabina
Rayan · 26 July 2023
★★★★★ 5/5
GoogleMoved into a new flat in the last month and it was an absolute pleasure working with Jamille to securing a fabulous place for my partner and myself. Excellent communication, available all hours of the week. Jamille is the man!
Yasin · 21 February 2024
★★★★★ 5/5
GoogleVery happy indeed with the overall service - Nishaad was brilliant in finding a tenant within only a few days (after expertly negotiating a few offers) and has been incredibly helpful and courteous with all of my questions thereafter, going above and beyond to help me (as I'm based overseas). Melodie has also been wonderful - she was invaluable in getting the tenant into the flat within 2 working days! Unbelievable. Thank you to everyone.
Catriona · 22 June 2018
★★★★★ 5/5
GoogleNorbert is the best agent by far!! The whole process was seamless!
Anastasia · 18 April 2025
★★★★★ 5/5
GoogleAbsolutely highly recommend KFH. The company helped me to find a flat for rent. Melissa Acevedo is my estate agent and she went above and beyond my expectations. I was not able to see properties in person and she provided me with pictures and full videos of the properties. Great communication and understanding of client's needs and wants.PositiveResponsiveness, Professionalism
Maria · 21 June 2022
★★★★★ 5/5
GoogleIt was quite a challenge selling our flat but I have to say the team
at Kinleigh Folkard & Hayward were brilliant they kept me up to
date with all the issues going on.
I would love to mention Mimi that dealt with me personally she was very professional and on the ball and went over and above to make it happen, always happy to help and nothing was too much
trouble.
Thank you all very much, Jackie
Jacqueline · 25 July 2024
★★★★★ 5/5
GoogleSabina was super helpful in finding us the perfect apartment!! Always on the phone and super happy to address all our questions and concerns!!
Andro · 28 October 2024
★★★★★ 5/5
GoogleAmera and Melissa were great at securing and turning around a last minute rental for us. Over the last year it's been so tough and with our current tenants wanting to vacate the property as soon as possible we needed to act fast to ensure everything was ready in time. Great service and always on hand to help if I needed it.PositiveResponsiveness, Professionalism
Kate · 25 October 2021
★★★★★ 5/5
GoogleNormally when dealing with letting agencies in London, I find you need to chase and follow up and can struggle to even speak to someone directly (as the properties go so quickly anyway there isn’t much incentive for the customer service side) but we are blown away by KFH, most specifically Nathan who has went out of his way to give us daily updates on properties, arrange viewings for us straight away and clearly really cares! When we find our perfect flat soon I’m sure it will be down to him! Go Nathan, such an asset to the team :)
Mairi · 15 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
