Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had a very good experience with KFH Putney Branch (Alex, John & Colleagues) selling a property in a challenging market. Key to successful dealings with KFH was demonstrated knowldege of the local property and open discussion at key stages. Also appreciated advice regarding next steps for renting. I would definitely recommend the team. Thanks.
Peter · 19 January 2024
★★★★★ 5/5
GoogleFran was amazing in assisting us find the perfect rental property, thank you Fran!
Lizzie · 22 August 2023
★★★★★ 5/5
GoogleI have just exchanged on the sale of my flat and the purchase of a house, both through KFH. Everyone told me I must be mad trying to do both at once, particularly in a pandemic! On the contrary, it has been an enjoyable experience, primarily due to KFH. John shortlisted some houses for me, listening to what I really wanted and only showing me relevant houses. Siobhan and Terry sourced viewers and Siobhan secured an offer in a short timeframe. Sally handled the initial flat valuation and then the ensuing negotiations and processes leading up to exchange. I felt very reassured by having the KFH team. Frequent communication, transparency and advice throughout the process, and all with a very friendly approach. I used KFH on a previous flat sale a few years ago and I wouldn't use any other agent.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 25 August 2021
★★★★★ 5/5
GoogleFarhana is a wonderful agent, the best we've come across! She listened to our requirements and made what is often a very stressful process very easy.
R · 18 June 2022
★★★★★ 5/5
GoogleIt was a very smooth experience buying property with KFH. ESP Henrietta helped us on every step as we had so many queries because we were first time buyers. she has been proactive and responsive to all our queries
Latika · 2 November 2024
★★★★★ 5/5
GoogleDiogo helped me find an amazing property that I was looking for to rent, I explained to him what I was roughly looking for and with his expertise he found exactly what I was looking for. He was extremely helpful and professional highly recommend seeking assistance from Diogo
Dinarte · 3 June 2024
★★★★★ 5/5
GoogleDealt with Terry during our property purchase who was excellent from start to finish. Always responsive and professional, despite months of me calling him and a particularly challenging transaction. Would certainly recommend.
Robert · 18 June 2021
★★★★★ 5/5
GoogleWe worked with KFH on the buyer side.
As first time buyers not native to the UK, approaching the home buying process was very intimidating and overwhelming. Sally, Siobhan, and team were very courteous and patient with us every step of the way. We had a tight deadline to make for the stamp duty holiday, and they pushed hard to ensure that happened, keeping us well informed as things progressed further along the chain, ensuring we weren’t being kept in limbo.
We just exchanged and can’t wait to move into our new home. I’m not confident we would have hit the necessary timeline without KFH’s persistence and support.PositiveResponsiveness, Quality, Professionalism
Carolyn · 18 June 2021
★★★★★ 5/5
GoogleMe and my partner just moved into a flat thru KFH. We were attended by Amber, who showed us the property the same day we called them. She is very nice, patient and gave us enough time and space to roam the flat at our own pace. We wanted to move homes as soon as possible; our viewing was on a tuesday and we moved in next saturday, in record time! KFH is a very efficient letting agency, they have the disposition to do all the paperwork straight away, without time-wasting and always vigilant of clients communications. Finally, the last flat we rented was with KFH as well. In that occasion we're attended by Joe, a very nice guy. He was very responsive and helpful at all times.PositiveResponsiveness, Quality, Professionalism
David · 18 June 2021
★★★★★ 5/5
GoogleVanessa was super helpful, always replied to any query very quickly, cannot recommend highly enough!
Sean · 18 June 2023
★★★★★ 5/5
GoogleTerry went above and beyond to help us purchase our first home. As first time buyers he was very supportive in guiding us through the process. We can't thank him enough.PositiveProfessionalism
Laura · 18 June 2021
★★★★★ 5/5
GoogleAmber was amazing. I felt she was really invested in helping us and reached out even when circumstances changed. I also felt she was very invested in our situation and it wasn't just her job.
Carla · 18 June 2020
★★★★★ 5/5
GoogleWanted to say a thank you to Joe and Grant who helped with our purchase, they were very understanding, communicative and helpful. Would recommend.
Ines · 18 June 2022
★★★★★ 5/5
GoogleFarhana went above and beyond with our house search, and found the property of dreams, within budget and the process was exceptionally smooth.
Joey · 18 June 2022
★★★★★ 5/5
GoogleWe had a really great experience with Farhana, we felt we could trust and rely on her if we had any questions or concerns. On the day of the viewing she gave us time to have a look around, and to find out our preferences/needs. We are really impressed by the service we received and we would recommend this to anyone else who is looking for their new home. Thank you!
Handmade · 18 June 2022
★★★★★ 5/5
GoogleI dealt with Marlie who was excellent and very helpful at every stage of the process . She was very knowledgable, enthusiastic, and great at selecting properties to view that met my criteria.
Mark · 18 June 2020
★★★★★ 5/5
GoogleI never write review nor do i give uber ratings. However. KFH were absolutely fantastic from start to finish during this process and i cannot thank them enough. John who handled my case at the beginning was superb. cheers buddy! The manager sally was professional, very caring, responsive. in fact there aren't enough word to describe how fantastic she is. so im just going to end with this. If your thinking about doing business with them, don't think. Rest assured your headache will be next to none.PositiveProfessionalism
Kidd · 25 August 2020
★★★★★ 5/5
GoogleAmazing service from Farhana in lettings, we had been searching with other agents for 6 weeks during the Covid period with no luck, and she secured us our place within the same day of contacting her. She had a good working knowledge of the property and the landlords preferences, and remained super responsive throughout the whole process which put our minds at rest. The house was viewed via high quality videos and did not disappoint! Great service, and always friendly.PositiveResponsiveness, Professionalism
Charlotte · 25 August 2020
★★★★★ 5/5
GoogleJay was able to find me the perfect property after only taking a few details. The deal was agreed within an hour of the viewing and he has been great to deal with throughout. Thanks!
Danny · 19 June 2019
★★★★★ 5/5
GoogleDont think anyone understands the importance of customer care as the staff of KFH Putney. Our main point of contact at the branch has been Marlie who is not only friendly and accomodating but also extremely efficient and well informed. Her dealing with us has been personal yet professional and she has always represented herself and her efforts collectively as a part of the KFH Putney Sales team. Her manager Sally and John have been extremely attentive, polite and courteous in their communication and it has been an absolute pleasure working with them.
Saima · 18 June 2020
★★★★★ 5/5
GoogleWe have been house hunting forever! Found KFH in Putney a super team and John. H in particular has been awesome! Very patient, HONEST, professional and always accommodating! Thank you so much John! Will highly recommend them.
Savriniso · 19 June 2017
★★★★★ 5/5
GoogleProfessional, friendly, and honest. Very grateful for the extra mile the team often went to to help us in our sale and purchase, thanks to Daniel, Sally, and John H for all your great work.
Jack · 19 June 2018
★★★★★ 5/5
GoogleFarhana was expertly able to understand our needs, showed us properties that met our requirements, and provided professional advice which led us to making an offer on, and securing our dream first flat.
Rachael · 19 June 2019
★★★★★ 5/5
GoogleSally and her team were top notch! A lot of care and attention was given to getting the best price for my property. All the KFH staff were very friendly and professional - highly recommended.
Lukerichardsmusic · 19 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.