Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould highly recommend speaking with Farhana - I called her to enquire about a rental property I was interested in. That flat was no longer available but she nonetheless took the time to listen to my needs and scenario, after which she recommended we look at a beautiful Putney flat as an alternative. Turns out the Putney flat was even nicer than the original one we enquired about.
Farahana was then able to help us secure the property in a very timely, professional manner.
It has been a delight working with her.
Nima · 26 March 2026
Agent replied · 16 April 2026
Thank you for your review, Nima! We are thrilled to hear that Farhana provided you with such reliable and customer-centric support in finding your new home. Your satisfaction is our priority, and we appreciate your trust in our service.
★★★★★ 5/5
GoogleA most satisfactory experience. At the outset, Josh was very clear and understanding in explaining his marketing strategy for selling my flat when there were so many similar flats within a close proximity on the market - and for sensible advice on pricing it. It resulted in both initial viewers offering above asking price. Once a sale was agreed, Josh maintained a close watch on the legal process to ensure momentum was maintained, nessary because of a lack of communication by the buyer's solicitor. He kept me in the picture at all times.
R · 19 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience. We are delighted to hear that our clear and knowledgeable approach helped you achieve a successful outcome. We understand the importance of maintaining momentum during the legal process and appreciate your recognition of our efforts.
★★★★★ 5/5
GoogleI had a really positive experience with Max as my letting agent. He was punctual, friendly, and very informative throughout the process. When showing me around the flat, he took the time to explain everything clearly and answer all of my questions.
Max was professional but also approachable, and I felt confident in the information he provided. Overall, a great experience and I’d happily recommend him to anyone looking for a reliable and helpful letting agent.
Sam · 26 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic feedback, Sam. We are glad to hear that Max provided you with a positive experience as your letting agent, being punctual, friendly, and informative. Your trust in our customer-centric service means a lot to us, and we appreciate your recommendation to others.
★★★★★ 5/5
GoogleDiogo Esteves was fantastic throughout the whole process. He was very helpful, guided us clearly at every step, and managed to secure the apartment for us quickly. Everything felt very smooth and well organised from start to finish. We really appreciated his professionalism and responsiveness. Highly recommended!
Daniel · 19 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Daniel. We are thrilled to hear that Diogo provided such knowledgeable and supportive guidance throughout the process.
★★★★★ 5/5
GoogleDiogo and Farhana were brilliant agents who helped us secure our new house, and helped us navigate a tricky experience when another property fell through. They went above and beyond to help us find somewhere we really liked and couldn't recommend them enough!
Chloe · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to do this review, Chloe. We are thrilled that Diogo and Farhana provided you with such supportive and knowledgeable service.
★★★★★ 5/5
GoogleLesley was fantastic and so helpful from the first point of contact she was storming through the process with kindness and exuberance. She totally understood what we were after, so much so she was able to recommend something we hadn’t …
Robert · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience, Robert. We are thrilled to hear that Lesley provided such supportive and knowledgeable service throughout your rental process.
★★★★★ 5/5
GoogleMax was extremely helpful throughout the entire letting process. He was always responsive, clear in his communication, and willing to answer any questions that arose. His approachable and professional manner made things much easier and less stressful.
Lucas · 26 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Lucas. We are thrilled to hear that Max provided you with clear communication and was always supportive throughout the letting process.
★★★★★ 5/5
GoogleI’ve been so pleased I chose Putney Hill KFH to manage my house sale and the onward purchase of a smaller property. From the first visit from Josh Collins, the Branch Manager, I had confidence that the team would support me through the process. My sale was quickly assigned to Henrietta Macer, Senior Sales Manager. The whole procedure was calmly managed by Henrietta who speedily secured several viewings leading to three sound offers within 6-8 weeks. Henrietta kept my buyer fully informed while I was finding a suitable property. I’d not moved house for nearly 50 years and at times I needed extra support, but Henrietta was always at the end of the phone or personally available to keep the sale on track and move the procedure forward. I can’t thank the team at KFK enough for the warm support they have given me throughout the 6 month journey to completion.
Georgina
Tom · 28 November 2025
★★★★★ 5/5
GoogleDiogo at KFH Putney was incredibly helpful in our property search going out of his way to help me and my flatmate find a flat and secure it. He really went above and beyond!
Cäcilie · 19 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience Cäcilie. We are thrilled to hear that Diogo was so supportive in your property search. Our knowledgeable team is dedicated to achieving truly successful outcomes for our clients.
★★★★★ 5/5
GoogleI would like to thank Lesley for her continued support in looking after our property.
Nothing is to much trouble, and when finding a Tennant she just gets on with …
Paul · 16 March 2026
Agent replied · 16 April 2026
Thank you, Paul, for sharing your experience. We truly appreciate your kind words about our team's reliability and support. Our local expertise allows us to find suitable tenants efficiently, aligning with your goals at every stage.
★★★★★ 5/5
GoogleFarhana is great! She helped us get the place we were looking for and everything moved quickly and smoothly from there.
Rachel · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Rachel. We are thrilled to hear that Farhana provided you with such supportive and efficient service. Our knowledgeable team is dedicated to aligning with our clients' goals to achieve truly successful outcomes.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Diogo Estaves at KFH Putney while searching for a rental, and I can't recommend him highly enough! Diogo was incredibly helpful throughout the entire process. He took the time to understand our needs and preferences, making the search much easier and more enjoyable.
What impressed me the most was his dedication to following up and providing us with excellent advice. His insights were invaluable, and he truly went above and beyond to ensure we found the perfect place.
Overall, my experience with Diogo was fantastic, and I would highly recommend him to anyone looking for a rental. Thank you, Diogo, for your outstanding support!
Deborah · 17 May 2025
★★★★★ 5/5
GoogleI had a fantastic experience purchasing my flat through KFH, Putney. From the start, they were professional, patient, and incredibly helpful, making the whole process smooth and stress-free.
They offered a great range of properties, taking the time to understand my requirements and ensuring I found the perfect home. Despite being a large organisation, they provided a personal touch, always available to answer questions and guide me through every step.
Their support didn’t stop at the property search, they also assisted with solicitors and conveyancing, offering competitive prices and ensuring everything moved along efficiently.
I highly recommend KFH to anyone looking to buy a property. A truly first-class service! 🚀🏡
I'd like to thank Henrietta Macer as from the beginning, she was professional, patient, and incredibly supportive, making the entire process smooth and stress-free.
Henrietta took the time to understand my requirements, ensuring I found the perfect home for me and my 2-year old son. She was always available to answer my questions and provided expert guidance at every stage. Her dedication and attention to detail made all the difference.
Ebun · 26 April 2025
★★★★★ 5/5
GoogleJosh and his team did a great job. We had an our flat in Putney on the market for 4 months with another agent and had very few viewings. Josh was confident KFH's network could deliver viewings so we switched to KFH and I'm pleased to say he was as good as his word and we found a buyer.
Jonathan · 28 November 2025
★★★★★ 5/5
GoogleI recently purchased my first property with KFH Putney (primarily through Victoria) and they were helpful throughout the process. The team were highly responsive to any queries I had, and also moved the process along smoothly, ensuring various deadlines were met in a timely manner. Would highly recommend to anyone looking to buy or sell in the area!
Darius · 11 April 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Darius. We are delighted to hear that our knowledgeable team provided you with supportive assistance throughout your property purchase.
★★★★★ 5/5
GoogleReally professional and efficient service. Lesley is an asset to this branch.
Trinder · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback Trinder. We are glad to hear that you found our service both professional and efficient. Lesley's contributions reflect our commitment to delivering reliable and quality results for our clients.
★★★★★ 5/5
GoogleHaving been in our tenancy for 4 and a half years, we've had plenty of interactions with Lesley Hancock, and she has been nothing short of amazing. She is friendly, approachable, and always quick to respond to any issues. It’s rare to find an agent so supportive and genuinely helpful. Thank you, Lesley!
Noura · 2 April 2026
Agent replied · 16 April 2026
Thank you, Noura, for sharing your experience with us. We are thrilled to hear that Lesley has been so supportive and responsive during your tenancy. Our team is dedicated to providing reliable and knowledgeable service, ensuring our clients feel valued and understood.
★★★★★ 5/5
GoogleI recently moved into the perfect flat and I owe it all to Ashley and Diogo at KFH Putney. Ashley was always proactive and friendly and Diogo complemented this whilst Ashley was on holidays.
I highly recommend the whole KFH Putney team to anyone looking to rent in the area.
Pilar · 12 November 2025
★★★★★ 5/5
GoogleBuying a property in Putney has been easier than we had initially thought, partly thanks to the professionalism of the KFH Putney team. Special thanks to Henrietta for providing expert and friendly advice, being patient in understanding our needs as well as solving our doubts. Together with Josh and Giulia, they've all made the whole process surprisingly smooth, and quick!
Rubén · 27 July 2025
★★★★★ 5/5
GoogleMany thanks to Lesley Hancock at KFH Putney branch , excellent service in the letting department, she has made the renting process so much easier for me . I can recommend her professionalism and friendly nature , always a joy to speak with her ..
Patrick · 18 December 2025
★★★★★ 5/5
GoogleWe had Alex, John and Henrietta as our team from KFH both acting as seller on the property we purchased and selling ours, managed the full chain. We had known John prior and always found him pleasant and credible.
We were under a pressured timeline as we had not listed our property yet whilst going under offer on our purchase. Got us an asking price offer on our property through network (never went online) within 2 weeks of engagement and managed chain to a conclusion as quickly as could be done.
In particular Alex managed some very lacklustre conveyancers acting for all parties. Found them easy to contact versus our other suppliers which makes a difference. Overall very satisfied with their performance and would use again.
Romoo88 · 17 August 2024
★★★★★ 5/5
GoogleVanessa has been amazing! I’ve been trying to rent a 2 bed flat for me and my daughter for 4 years, and none of the local agents could help us! I constantly got refused a property due to my circumstances of being alone with a child.
Until we met Vanessa!!!
She has been extremely supportive and took our mission personal.
She went beyond and above to help us, and in the end we managed to get a home!
We are really thankful!
Thank you Vanessa!
You are real asset to KFH!🙏🫶
Rosi · 27 July 2024
★★★★★ 5/5
GoogleWe can highly recommend the KFH Putney Hill branch for what turned out to be a protracted house sale delayed by our first two buyers dropping out and then by extremely slow solicitors during the conveyancing process. Alex and John were both very tenacious on our behalf and worked tirelessly to line up the eventual buyer. During the final phase if it wasn't for Alex's project management, dealing with very difficult solicitors, the sale would have probably collapsed. An ex-neighbour, who also sold her house with KFH, recommended them to us and I would not hesitate to recommending KFH to others.
Caroline · 25 July 2024
★★★★★ 5/5
GoogleI cannot recommend and thank Henrietta enough for her help and support with the purchase of my first home. From start to finish, she was there every step of the way, providing guidance and reassurance throughout what can be a daunting process. Always there to answer any questions, she ensured everything stayed on track, with her persistence in pushing the solicitors along particularly appreciated. I would recommend her to anyone looking for their next home!
Daisy · 23 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.