Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had the pleasure of knowing and working with Chris Early for over 20 years. There is nothing Chris does not know about excellent customer service, the home moving process and the value of understanding the clients needs. Always on the end of the phone or quick to reply to an email. You are in safe hands when moving home utilising his skillful and well guided team @ KFH Blackheath to get you the best price and service with a smile. If all agents had the same principles, empathy and knowledge, the industry would be in a much better place
David · 16 April 2021
★★★★★ 5/5
GoogleGreat experience with Priyesh at KFH sales! Priyesh has a very proactive approach to get business done. In addition to moral support during testing time of a complicated deal, his determination to get deals done, professional knowledge and reach with all relevant parties is mind-blowingly impressive. His work refreshed my idea of what real estate agent can do for you! Well done and keep it up Priyesh!
Below is a separate review: I had some very positive experience with KFH (Blackheath office). The lady called Natalie Humm is always very friendly, patient and available to discuss my needs. She's super efficient and is always on the case for me. I'd highly recommend her.
Juning · 16 April 2021
★★★★★ 5/5
GoogleAs tenants leaving a property, we only have positive things to say about our experience with Kfh and in particular Shelley Matczak. Shelley was very sensitive to the fact that we were in lockdown with kids who were trying to homeschool and had nowhere else to go, and arranged any viewings etc. around our schedule which we truly appreciate! She really went above and beyond at every step and kept us updated on everything even after we moved out which she didn’t have to do- making what could have been quite a stressful situation into a much easier one. Thank you Shelley!
Lisa · 16 April 2021
★★★★★ 5/5
GoogleRecently, me and my partner decided to move to a beautiful Blackhearth area. KFH agency were presenting a landlord for one of the properties we liked. Shelley J is the one who showed us the flat and we fell in love with it. Presentation is one of the most important parts in this process and Shelley did it at the highest level!
During the whole process she was there to help us, advise, explain, share some insides about the area and always with respect and smile.
Thanks again to Shelley J and all the team from Blackheath KFH office!
Elsa · 16 April 2021
★★★★★ 5/5
GoogleBy far the best agents I’ve dealt with, I’ve been working with Shelley Matczak Marla and her team for years and they are amazing! Always on hand to give great property and letting advice, quick to respond and they really know there stuff! There have been a number of times when they went over and above to provide help and support. I couldn’t recommend them more highly.
I’ve also been working with Priyesh in the sales team who has been brilliant! He has gone over and above and always provides a really professional and courteous service. The communication has been brilliant and he takes the time to really understand properties and situations. The whole process was easy thanks to him.
I couldn’t recommend them more highly.
Liane · 16 April 2021
★★★★★ 5/5
GoogleKfh had great service and Lynn was was always on hand to help us with anything we needed. Highly recommend using them and especially working with Lynn.
Liz · 26 March 2025
★★★★★ 5/5
GoogleWe had anticipated renting in London to be a nightmare in the current climate but our experience was excellent with KFH and especially with Christopher, who is an exemplary agent, incredibly helpful and quick to respond. Every step of the process was a breeze and we're so happy to be in our new flat in Forest Hill. Thank you again to Christopher and everyone else at KFH who helped us along the way.
Rose · 16 April 2025
★★★★★ 5/5
GoogleElliot was amazing in helping throughout the whole process making my move so much easier and less stressful! Would definitely recommend KFH because of this.
Fatma · 16 April 2025
★★★★★ 5/5
GoogleHey we just moved into new property whole process was easy and really quick thanks to Elliott from KFH and his team thank you. :)
Ziom · 16 April 2025
★★★★★ 5/5
GoogleEleanor was really helpful throughout the whole process and provided me with regular updates. Thank you so much you made the process very smooth!
Mustafa · 16 April 2025
★★★★★ 5/5
GoogleKudos KFH job well done and Big Thanks to Elliot Fords for his assistance in helping my family get a home😎
Great guy …
Ek · 16 April 2025
★★★★★ 5/5
GoogleWe have recently exchanged on our flat with the help of Chris, Priyesh, Catherine and the rest of the KFH Blackheath team. They have worked tirelessly for us from the start of the process, giving us honest and professional advice throughout. In particular, Priyesh has been extremely helpful, leading not only on the sale process but also going above and beyond in the after-sale process to help facilitate a timely exchange of contracts. We would highly recommend them!
Philip · 16 April 2021
★★★★★ 5/5
GoogleAmazing service from start to finish. Very professional, helpful and supportive. Highly recommended
Kanja · 12 September 2026
★★★★★ 5/5
GoogleLynne Baker is an amazing Sales Agent. She understood precisely what our needs/requirements were and made sure that every property met them. She was sincere and guided us through a very cumbersome and complicated process. I wouldn’t hesitate to recommend Lynne to anyone seeking their new home.
Gary · 16 April 2024
★★★★★ 5/5
GoogleKevin and Shelley delivered outstanding service during my search for a rental property. Relocating from overseas can be challenging, but they made the process smooth and stress-free. They took the time to listen to my needs and found a wonderful home for me, matched with a considerate and trustworthy landlord. I truly appreciate the dedication and hard work of this office, thank you for making it happen!
Tara · 16 June 2025
★★★★★ 5/5
GoogleElliott was very helpful in helping me find a new home to rent. He made the process easy and answered all my queries
K · 16 April 2025
★★★★★ 5/5
GoogleAfter my experiences with other local agents, I can confidently say, Kevin and his colleagues at KFH Blackheath stand out from the rest, and are everything and more you would like in an agent. Kevin understood our requirements and worked very hard to find our ideal property. All the way through he was professional, knowledgeable, helpful and communicative. Kevin and KFH Blackheath would definitely my go to agents in the area.
Denise · 16 April 2025
★★★★★ 5/5
GoogleThe team at Kinleigh Folkard & Hayward Estate Agents is absolutely stunning.
From the first point of contact - with the energetic and supportive Shelley - throughout to the tenancy agreement, with the well organized and detailed Kirsty, to the maintenance follow up with the reactive Becky.
Thanks Shelley for everything!.
The team is very efficient, friendly and professional. It is my first experience with KFH and it is brilliant! Highly recommend this agency.
Michal · 17 June 2021
★★★★★ 5/5
GoogleVery professional, organized and friendly
Roro · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, Roro. We are glad you found us professional and organised. Our focus is always on delivering quality results and understanding our clients' needs. Please reach out if you have any further feedback or questions.
★★★★★ 5/5
GoogleMy wife and I would like to thank Marcus and the team at KFH Blackheath for a very professional, diligent and friendly experience during the successful sale of our flat in Blackheath. Thank you again Marcus we are loving our new home on the south coast.
Paul · 16 April 2024
★★★★★ 5/5
GoogleYet again, KFH in Blackheath, headed by their exceptional Manager Shelly and with the assistance of all her team, particularly Sam, has allowed me to reassure my elderly mother that she once more has excellent new tenants. The last set of tenants were a delight and left mums property in an immaculate condition and having met the new tenants I have no doubt, given KFH assessment of them ( before recommending them),will prove to be equally accurate. A perfect example of under promising and over delivering. Thank you all so much, from myself and my mother.
Compass · 16 April 2020
★★★★★ 5/5
GoogleCouldn’t have asked for better customer service with the team in Blackheath impeccable service.
I dealt with both Shelley Matczak and Natalie Humm who we’re just amazing
They got me the exact rent collection amount I was after while other estate agents couldn’t and struggled.
They were very professional and informed me of what was going on every step of the way.
It can be a daunting process trying to let out a property but these guys made me feel at ease from start to finish
I highly recommend this company especially the Blackheath branch if you’re thinking about renting, selling, buying or letting a property as I can’t say enough good things about how well I was treated and the outcome of the result I got.
Thank you Shelley and Natalie for all you hard work
Seyi · 16 April 2020
★★★★★ 5/5
GoogleI was once scared of estate agents, not with this company, they are helpful, they use up-to-date technology to handle paperwork, and the customer service, friendliness and willingness to help from part of their staff is something hard to match. I was attended by Kaan and he was willing to do whatever he had in his hands to help me deal with the complex process of letting a new house, now I moved to a new apartment thanks to him and his hard work and effort. I'm really thankful and I will look forward to go again with KFH. Thanks Kaan!
Eleonor · 16 April 2020
★★★★★ 5/5
GoogleGreat service from KFH. We bought a property where they were the estate agents and everything on their end went smoothly. They were super efficient when it came to organizing all the surveys and searches, and always responded promptly to any queries. They didn't mind showing us the house multiple times and encouraged us to make sure that everything was as we wanted. An extra thank you to Raphael who was very helpful when liaising with the conveyancing solicitors. Thank you KFH!
Marie-Lise · 16 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.