Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an amazing experience with the lettings assistant manager Karen Rawling. She guided me seamlessly through my renting experience and supported me throughout the entire process. Karen was very compassionate and supportive of my situation whilst staying professional at all times. She answered all of the questions I had and made what could have been a stressful process feel straightforward. She was able to assist me whilst I viewed my new accommodation and emailed me any details accordingly. I really appreciate her pacient through this journey with me and willingness to help whenever I needed it.
Teyi · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Teyi. We are glad to hear that our lettings assistant manager provided you with compassionate and knowledgeable support throughout your renting journey. If you need further assistance, please feel free to reach out to us anytime.
★★★★★ 5/5
GoogleWe chose KFH to sell our property in East Greenwich after hearing positive reviews from friends and neighbours and we are really glad that we made that decision.
Matt initially came to value the property and advise us on the process and likely interest levels. He was very professional and knowledgeable and gave us honest advice when we pushed for a realistic guide price as we weren't interested in spending months on the market and dragging out the process.
Once we were on the market the whole team came to meet us and walk through the house which we really appreciated as it meant they all had first-hand knowledge of the property and I was confident they would all be able to answer questions from prospective buyers. Having been on the buy side numerous times I cannot believe how many estate agents don't have even the basic details to hand when potential purchaser's call!
KFH managed all the viewings for us, were really communicative, and ultimately negotiated an above asking price sale in the first two weeks of being on the market which we were really happy with.
We ended up being part of quite a long chain which gets a little bit stressful in the run up to exchange but Lewis in particular was fantastic. He went out of his way to get things across the line, really stepping up to proactively find solutions to get things moving. There was a noticeable difference in how proactive KFH were on our sale side than the other local agents who were acting for others in our chain.
Would highly recommend.
Amy · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Amy. We are thrilled to hear that our team provided you with reliable support throughout the selling process. It's great to know that our proactive approach and local expertise helped achieve a successful outcome for you. We appreciate your recommendation and are here if you need anything further.
★★★★★ 5/5
GoogleOur experience with our letting agent, Abbie Rogers-Reeves, was an outstanding experience. From start to finish, she was friendly, professional, and exceptionally supportive throughout our move from Cardiff to London (Barking). She helped us secure our new flat quickly and guided us through every step with clarity and patience.
The process was seamless online, and she also took the time to meet us in person to show properties, which made everything feel much more personal and reassuring. Abbie Rogers-Reeves is not only highly skilled but also genuinely caring, always putting her clients first.
We are incredibly grateful for her support and would happily work with her again in the future. Truly highly recommended.
Mohamed · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience, Mohamed. We are thrilled to hear that Abbie provided you with exceptional support during your move. Our team is dedicated to delivering reliable and client-focused service, ensuring a seamless process. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWe had a fantastic experience with Elliott Foad as our letting agent. From our very first conversation right through to moving in, he was professional, efficient, and incredibly responsive. He answered all our questions promptly and clearly, which made what could have been a very stressful process feel smooth and straightforward.
Everything moved quickly thanks to his efficiency, and we always felt informed and supported throughout. What really stood out was that he even checked in with us after we had moved in to make sure everything went well and that the key handover was smooth.
I would highly recommend Elliott to anyone looking for a reliable and proactive letting agent. Thank you for making the whole process so seamless!
Niclette · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Niclette. We are thrilled to hear that Elliott's knowledgeable and supportive approach made the process feel smooth and straightforward. Our goal is to ensure truly successful outcomes for our clients and it’s heartening to know you felt informed and cared for. We appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleWe were in a situation where we needed to find a house very quickly, and what felt like an incredibly stressful and uncertain situation turned into a smooth and positive experience because of Elliot. From the very beginning he was effective, he moved incredibly fast, kept us informed every step of the way, and was always available whenever we had questions or needed reassurance. What really stood out was how much he cared, it never felt like we were just another case or transaction. He truly went above and beyond to make things happen for us, and somehow managed to deliver everything faster than we could have ever imagined.
Finding a home under time pressure can be overwhelming, but Elliot made us feel supported and looked after the whole way through. Because of his dedication and professionalism, we are now settled in our new home and incredibly grateful.
Thank you so much, Elliot. We truly appreciate everything you did for us and will never forget how much you helped during such an important moment for us. ⭐⭐⭐⭐⭐ 🙏🏾🎁🚪🤩
Aldemira · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience with us, Aldemira. We are thrilled to hear that Elliot provided such supportive and knowledgeable assistance during your home search. We appreciate your kind words and wish you all the best in your new home.
★★★★★ 5/5
GoogleI have had an excellent experience with Kinleigh Folkard & Hayward’s lettings team. They found a fantastic tenant for my property quickly and handled the entire process with real professionalism.
From start to finish, the team were responsive, efficient and refreshingly straightforward to deal with. Communication was clear, timelines were met and everything moved at impressive speed without ever feeling rushed or careless.
A big shout out to Karen, Elliott and Shelley, a brilliant team. Professional, super speedy, efficient and absolutely no-nonsense to deal with. I felt completely confident throughout that my property was in very capable hands.
I wouldn’t hesitate to recommend them to anyone looking for a reliable and effective letting agent.
Karen · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your fantastic experience with our lettings team, Karen. We are delighted to know that you found our service professional and efficient. Our knowledgeable team is dedicated to achieving truly successful outcomes and aligning with our clients’ goals at every stage. If you need any further support, please do not hesitate to reach out to us.
★★★★★ 5/5
GoogleI recently worked with Kevin Galvez of KFH and had a genuinely positive experience from start to finish. From our first interaction, he was responsive, professional, and clear in answering my questions, which immediately gave me confidence in the process. He provided reassurance about the condition of the property and maintained good communication between myself and the landlord, which made everything feel straightforward and well managed.
Once I submitted my offer, it was accepted promptly, and while the referencing and lease preparation stage took a little time, it was well within normal expectations and handled efficiently.
Overall, the onboarding process was smooth and stress-free. I’d happily give both KFH and Kevin top marks for professionalism, clarity, and making what can often be a daunting process feel simple and well organised.
Steve · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Steve. We are thrilled to hear that Kevin's clear communication and professionalism made the process feel straightforward and well-managed. Our commitment is to provide reliable support and ensure truly successful outcomes for our clients. If you have any further questions or need assistance, please do not hesitate to reach out to us.
★★★★★ 5/5
GoogleKFH Blackheat sold our apartment, and we bought our onward purchase (house) via them. They were nothing short of stellar. No matter the challenge, they rose to the occasion and delivered. To name one, the buyer for the apartment pulled out after two months, and KFH found a new buyer within a week. The team really deliver for their clients - when the going got tough they leaned in to make sure things keep moving forward for the benefit of all sides of the transaction. They act like true partners, not mere agents.
Shout out to Zac and Lewis for making it all happen, and Lynne and Matt. We have nothing but praise for this team; they are a credit to the industry.
Mark · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience. It genuinely means a lot to us. Knowing that our team was able to support you so well and help you reach such strong outcomes is something we’re incredibly proud of.
Zac, Lewis, Lynne, and Matt will be thrilled to hear your kind words. They care deeply about the people they work with and your feedback reflects exactly why they do what they do.
We’re grateful for the trust you’ve placed in us and glad we could be part of your journey.
★★★★★ 5/5
GoogleWe had an absolutely wonderful experience with our letting agent, Elliott Foad. When moving from Barking to Dagenham, from start to finish, he was incredibly caring, professional, and supportive. He helped us rent our new flat very quickly and guided us through every step of the process with patience and clarity.
Everything was handled smoothly online, and he also took the time to meet us in person to show us properties, which made the whole experience feel very personal and reassuring. Elliott is not only highly professional but also a genuinely great human being who truly cares about his clients.
We are extremely thankful for all his help and support, and we will definitely continue to do business with him every time in the future. Highly recommended!
Monique · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience, Monique. We are thrilled to hear that Elliott provided such supportive and knowledgeable guidance throughout your move. Our team is dedicated to delivering reliable, high-quality service, and it’s rewarding to know we're aligned with your goals. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI’d like to thank Elliott Foad for his support throughout the process of finding a home to rent. From explaining the initial requirements, arranging viewings, and providing useful information via email, he has been incredibly helpful and patient in guiding us through each step. He has taken the time to clearly explain any requirements and ensure the process runs as smoothly as possible.
Elliott has been extremely accommodating of my family’s busy schedule, which we truly appreciate. If you’re working with Elliott, you’re in very capable hands, he always does his best to answer questions and make sure your needs are met. Thank you Elliott!
F · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, F Kebe! We are thrilled to hear that Elliott provided you with such reliable support throughout your home rental process. Your satisfaction is our priority, and we appreciate you recognising his honesty and dedication to making everything run smoothly for you and your family.
★★★★★ 5/5
GoogleI had a great experience with Kinleigh Folkard & Hayward Blackheath Estate & Lettings Agents, and especially with Kevin. He was professional, friendly, and very responsive throughout the whole process.
Kevin kept me informed at every stage and was always happy to answer any questions. It really helped make everything smooth and stress-free.
I really appreciated his support and would happily recommend Kevin and the team to anyone looking to buy, sell, or rent property.
Aleksandra · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Aleksandra. We are thrilled to hear that Kevin provided you with professional and supportive service throughout the process. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI had a really lovely experience with Abbie Rogers. From the very beginning, she was kind, patient, and incredibly supportive throughout the whole process. She was always available to answer my questions and responded very quickly, which really helped ease my anxiety and made me feel reassured at every step. Her clear communication and genuine care made a stressful situation feel much easier. I’m very grateful for her help and would highly recommend Abbie and the agency.
Miryam · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Miryam. We are thrilled to hear that Abbie provided you with such supportive and reliable service throughout the process. Your experience reflects our commitment to customer-centric care, and we truly appreciate your recommendation.
★★★★★ 5/5
GoogleWe had a great experience with the team, especially Abbie, who was incredibly helpful throughout the process of securing our tenancy. She was professional, responsive, and always willing to answer our questions, which made the whole experience smooth and stress-free. Her support and guidance really made a difference, and we truly appreciate the effort she put into helping us.
Thank you again, Abbie, for your excellent service! 😊
Saifur · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your fantastic experience with us, Saifur. We are delighted that Abbie's knowledgeable and supportive assistance made your tenancy process smooth and stress-free. Our team is dedicated to understanding our clients' needs and delivering quality results at every stage.
★★★★★ 5/5
GoogleKevin was great to work with while I was looking for my new place. Very professional, easy to reach, kept me updated, and made the whole process feel a lot less stressful than I expected. He answered all my questions quickly and was very straightforward and helpful from start to finish. Really appreciate the support in helping me secure the flat, would definitely recommend him.
Galyna · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Galyna. We are glad to hear that Kevin provided knowledgeable and supportive assistance throughout your search. Our focus is always on delivering reliable results that align with our clients' goals. We appreciate your recommendation and wish you all the best in your new flat.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Kevin while renting a property. He was knowledgeable, responsive, and genuinely had our best interests in mind every step of the way. Kevin made the entire process smooth and stress-free, always taking the time to explain things clearly and guide us with confidence. We’re incredibly grateful for his support and wouldn’t hesitate to recommend him to anyone looking to buy a property.
Asghar · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Asghar! We're thrilled to hear that Kevin provided you with knowledgeable and trustworthy support throughout the rental process. Your experience reflects our commitment to customer-centric service, and we appreciate your recommendation.
★★★★★ 5/5
GoogleKaren Rawlings, Lettings Assistant Manager
Karen was incredibly helpful in supporting me throughout the process of securing my flat. She was professional, approachable, and always quick to respond to any questions I had. Karen made the whole experience smooth and stress-free, and I really appreciated her clear communication and support. I’m very grateful for her help and would highly recommend her to anyone looking for a property.
David · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, David. We are thrilled to hear that Karen provided you with such reliable support and made your experience smooth and stress-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had a great experience with KFH Blackheath, particularly thanks to Abbie, who helped me find a rental property that fully met my requirements and expectations. She maintained excellent communication throughout the entire process, even during the winter break, which I really appreciated. The whole experience was extremely seamless, and I would definitely recommend KFH Blackheath to others. Many thanks to both Abbie and Karen who helped me during my viewing.
Ilyas · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Ilyas. We're thrilled to hear that Abbie provided you with excellent support and that your experience was seamless. Your recommendation means a lot to us and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleMe and my family are so very grateful that we were able to rent a property, through the help of Kevin. He has been very genuine and respectful throughout this whole journey, always contacting us and making sure we do everything correct. Despite facing some stressful issues Kevin was there to guide us and therefore I would highly recommend Kevin as the best agent at Kinleigh folkard!
Zanib · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Zanib. We are thrilled to hear that Kevin provided you with genuine support and reliable service throughout your rental journey. Your recommendation means a lot to us, and we look forward to assisting you and your family again in the future.
★★★★★ 5/5
GoogleBig Thank you to Elliott Foad!!
Very professional, efficient, and incredibly helpful throughout the entire process, from the initial steps right through to the key handover, which went smoothly. Making what could have been a stressful time feel easy and straightforward. I’d highly recommend his services to anyone looking for a reliable and dedicated agent!
Sarah · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, Sarah. We are thrilled to hear that Elliott provided you with professional and efficient support throughout the process. We appreciate your recommendation and look forward to assisting others with the same level of reliability and local expertise.
★★★★★ 5/5
GoogleGreat experience with KFH, particularly Elliott Foad who was extremely helpful throughout the process. He was responsive, easy to deal with, and kept things moving smoothly from start to finish.
The whole process felt well managed and communication was clear, which made settling into the new place much easier. Appreciate it!
J · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, J! We're thrilled to hear that Elliott provided you with such reliable support and that the whole process felt well-managed. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had a great experience renting through Karen at KFH Blackheath. She was professional, responsive, and very helpful throughout the entire process. Karen made the move smooth and stress-free, always keeping me informed and answering any questions quickly. I really appreciated her support and would definitely recommend working with her and the team.
Raju · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us. We are glad to hear that Karen provided you with professional and supportive service. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI worked with Elliot from the Barking and Dagenham team, and he was absolutely fantastic. He took the time to show me around several properties, never rushed the viewings, and guided me through the entire process with patience and professionalism. He was always approachable and helpful. I would rate him 10/10 and highly recommend him.
Philomena · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Philomena. We're happy to hear that Elliot provided you with fantastic service and guided you through the process with patience and professionalism. Your recommendation means a lot to us, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleAfter a tough period trying to sell
our home with other agents we finally changed over to KFH to see if we would have better luck. We are so glad we did thanks mainly to the positive and proactive efforts of Zac Norris. From the get go, he was super engaged and communicative with a very can-do attitude. We soon got the much needed sale. However even through the latter stages of the sales process, Zac was a great middle man for all lines of communication and was also very reassuring during the inevitable moments of stress. We would highly recommend his work and superlative approach.
Jonathan · 9 April 2026
★★★★★ 5/5
GoogleThe entire moving process was smooth, efficient, and far less stressful than we expected. Communication was consistently quick, clear, and easy to understand, which made a huge difference throughout.
A special thank you to Elliot, who was incredibly supportive and patient every step of the way. He took the time to explain everything in detail, making sure we felt confident and informed throughout the process.
We’re absolutely delighted with the experience and couldn’t be happier with how everything turned out. Highly recommend!
Linete · 9 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.