Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe have just completed on our first home and KFH, and Zac Norris in particular, have been so excellent throughout the whole process. There were so many complications throughout with onward parts of the chain, but Zac was so committed to doing everything in his power to push this along and it really felt as though he kept our best interests front of mind the whole time, even working over time to give us updates. Given how stressful the process is, it was such a comfort to have an agent who was so communicative and transparent (and so nice to work with), constantly keeping us up to date and providing solutions. Could not recommend more and weβll certainly be using KFH again!
Heidi Β· 2 April 2026
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5/5
GoogleMe and husband had a wonderful experience dealing with KFH letting agents in Blackheath. Our letting negotiator Abbie was very instrumental by taking us through the entire process and provided an excellent support. We are very grateful and very pleased that we crossed path with Abbie
Zulaiha Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for sharing your wonderful experience with us, Zulaiha. We are thrilled to hear that Abbie provided you with excellent support throughout the process. Our goal is to ensure truly successful outcomes for our clients, and your feedback reflects our commitment to being reliable and client-focused. If you need any further assistance, please feel free to reach out to us.
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5/5
GoogleThe workers are so kind and lovely, especially Kevin who has helped us so much in renting a property. He has helped us countless times with a lot of patience and never failed to reach out in time for extra information. I highly recommend this company to everyone!
Riffat Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much, Riffat! We're thrilled to hear that Kevin provided you with such reliable support and service during your property rental process. Your recommendation means the world to us, and we look forward to assisting you again in the future!
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5/5
GoogleElliott was excellent throughout my rental process. He kept me updated at every stage. The whole experience felt organised and transparent, which made securing the flat much less stressful. I really appreciated the professionalism and would recommend KFH to others looking to rent.
Olatomiwa Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for sharing your experience, Olatomiwa. We are glad to hear that Elliott provided excellent support and kept you informed throughout the rental process. Our goal is to ensure a seamless and transparent experience for our clients. We appreciate your recommendation and look forward to assisting others in their rental journey.
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5/5
GoogleElliot was a fantastic estate agent who showed me the property and helped guide the whole process smoothly from start to finish. He was professional friendly and always quick to respond which made everything stress free. I would highly recommend Elliot to anyone looking to buy or rent. - Shaz
MINE Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words, Shaz. We're thrilled to hear that Elliot provided you with fantastic support and made the process stress-free. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.
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5/5
GoogleOur recent experience with KFH was amazing. Karen Rawlings made everything very smooth from start to finish. She is extremely professional, friendly, and always ready to help. Her support and clear communication made the entire process stress-free, and we truly felt looked after every step of the way.
Emtiaz Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your wonderful review, Emtiaz Sabbir. We are thrilled to hear that Karen Rawlings provided you with such amazing support and clear communication throughout the process. Your feedback truly reflects our commitment to customer-centric service and we look forward to welcoming you back in the future.
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5/5
GoogleKevin was great to work with throughout our letting process. He did everything he could to make sure things ran smoothly and was always helpful, responsive, and professional. I really appreciated his support and guidance. Thank you, Kevin! π β¦
Sarah Β· 19 March 2026
Agent replied Β· 16 April 2026
Thank you for sharing your experience, Sarah. We are glad to hear that Kevin provided you with supportive and professional guidance throughout the letting process. If you need further assistance, please feel free to reach out to us.
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5/5
GoogleElliot was amazing from start to finish. He was very quick to respond and truly went above and beyond to help me secure my property. His communication, dedication, and professionalism made the whole process smooth and stress-free. I couldnβt recommend him highly enough.
Sultana Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for sharing your experience with us, Sultana. We are thrilled to hear that Elliot provided such supportive and professional service. Our goal is to ensure smooth and stress-free outcomes for our clients. Please reach out if you need any further assistance or have questions.
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5/5
GoogleI had a pleasant experience with the KFH team. Karen was my main point of contact throughout the process, however, I also had brief contact with Abbie and Amy and they were all great.
Itβs my first time renting so, I will confess the process felt looooooong (about 4 weeks, probably normal but, Iβm new to this π
), nonetheless, I feel like the communication was adequate and prompt for all the different stages I went through.
Once again, thank you Karen, and the rest of the team!
Liliana Β· 18 December 2025
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5/5
GoogleI honestly canβt thank Matthew Stanway enough! He has been incredible from the very beginning. He was always on it, always quick to respond, and genuinely fought for us every step of the way. This whole process has been stressful, but he made such a difference by keeping us updated, explaining things clearly, and never letting anything fall through the cracks.
He went above and beyond for us, and we felt truly supported throughout. Iβm so grateful for everything he did. We couldnβt have asked for anyone better. Highly recommend!!
Iruni Β· 16 December 2025
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5/5
GoogleWorking with Karen has been a pleasure from start to finish. She took the time to understand exactly what I needed, offered honest and knowledgeable advice, and handled every detail with care. Any questions I had were answered promptly, and she went above and beyond to make sure everything was in place on time. Her professionalism and kindness made a usually stressful process incredibly easy. I would recommend Karen to anyone looking for a reliable and dedicated letting agent.
Ridita Β· 21 December 2025
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5/5
GoogleI had an excellent experience with KFH Blackheath, especially Kevin Galvez Andrade. From start to finish, Kevin was professional, supportive, and always kept me informed throughout the whole process. Even when additional checks were needed, he handled everything efficiently and reassured me at every step, which made the process much less stressful.
Iβm really grateful for the level of service and communication I received and would highly recommend Kevin and the KFH Blackheath team to anyone looking for a smooth and professional renting experience.
Rhoan Β· 11 December 2025
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5/5
GoogleSuch an seamless and stress-free experience, renting with KFH Blackheath!
Kevin was amazing (always going the extra mile!) when it came to processing our offer and referencing. After hearing so many horror stories about the rental market in London and moving all the way from Sheffield, we couldn't have asked for a smoother experience.
Not only was the rental process a breeze but the property manager (Hannah F) has been so helpful and efficient when correcting an issue, managing to arrange a solution it within the hour.
Amazing team and lovely experience - couldn't recommend more!!
Konstantinos Β· 4 December 2025
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5/5
Google"Elliott Foad is a fantastic agent to work with. He was very helpful, offering clear guidance and prompt communication at every stage. His proactive approach and deep knowledge were instrumental in securing our new property. A huge thank you for the excellent support!"
M Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much, M Choudry! We're thrilled to hear that Elliott provided you with clear guidance and reliable support throughout your property journey. We look forward to assisting you again in the future!
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5/5
GoogleThank you so much for all your help, especially Karen! You were truly amazing in helping me find a property for me and my son.
Karen was so kind and understanding and did everything in her power to help. One of the best.
Toni Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words, Toni. We are thrilled to hear that Karen provided you with amazing support in finding a property for you and your son. Your feedback means a great deal to us, and we look forward to serving you again with our reliable and customer-centric service.
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5/5
GoogleShelley from KFH Blackheath was fantastically helpful and efficient recently when I had queries about my Landlord account. She is always helpful when it comes to tenancy renewal, finding a new tennant, or any other issue for that matter.
Robin Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your wonderful feedback, Robin. We are delighted to hear that Shelley has been fantastically helpful and efficient with your landlord account and tenancy needs. Your experience reinforces our commitment to providing reliable and trustworthy service and we look forward to continuing to support you in the future.
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5/5
GoogleI have had a truly positive experience renting through Karen Rawlings. I was especially impressed by her knowledge and professionalism throughout the process, as she completed everything quickly and efficiently. I truly appreciated her willingness to answer any questions I had and the way she consistently went above and beyond to ensure a smooth and pleasant renting experience.
Her support made the entire process straightforward and stress-free. I would give her a 5-star rating and highly recommend the services her company provides.
Thank you Karen for making this experience so smooth and enjoyable.
Abdurahman Β· 16 November 2025
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5/5
GoogleI'd like to share my thanks to KFH for their support during the house sale process. Lynne is a highly experienced and dedicated member of the team. I'd highly recommend getting her support when selling your property.
Lynne has deep knowledge of Blackheath area and the house sale process. She provided updates on a regular basis on how the sale was progressing, and used her experience to push through to exchange.
Selling the house of my deceased relative was an emotional experience, and Lynne was caring throughout. Thank you.
Adrian Β· 16 November 2025
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5/5
GoogleElliot was absolutely outstanding throughout the entire process. His professionalism, support, and attention to detail were top-notch. He communicated clearly, remained calm and approachable at all times, and genuinely went above and beyond to help. His knowledge of property management really shows, and his kind, reassuring manner made the whole experience stress-free. I truly believe he has a very bright future ahead and would love to see him at the top someday. Highly recommended!
Amankwaa Β· 18 December 2025
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5/5
GoogleLynne from KFH Blackheath was a dream to deal with. She understood what we needed and gently guided us through the purchase process. Lynneβs approach to sales is exceptional, she connects to you on a personal level, listens very attentively and provides her expert advice. It didnβt feel transactional, it felt like a luxury experience. Everything was super smooth and quick, all thanks to Lynneβs excellent communication skills. I used to love getting a call from Lynne, because she always had some good news. We also went with Lynneβs recommended solicitors and they were the best weβve had to date. Buying our dream home couldnβt have been easier.
Maya Β· 16 October 2025
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5/5
GoogleI had a very good experience with KFH, specifically Eliott.
He was very helpful, friendly yet professional throughout the entire process. He really went out of his way to make sure everything ran smoothly for me.
I really appreciate his help in finding me my new home and would recommend KFH to everyone.
Once again, thank you Elliott!
Saleha Β· 9 April 2026
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5/5
GoogleCommunication was outstanding from day one with Elliot. Everything was explained clearly the whole process was smooth and straightforward. A very reliable and trustworthy letting agent . Thanks Elliot.
Alizzy Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for sharing your experience, Alizzy. We are glad to hear that communication was clear and the process was smooth. Our team is dedicated to providing reliable and knowledgeable support to achieve truly successful outcomes.
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5/5
GoogleWe have used KFH services to buy and sell our flat, and to explore rental options, and always received a stellar service. The team are really friendly, patient, and hardworking. Special thanks to Lewis James, for expertly handling our valuation and several of our viewings in recent months, and to Lynne Baker, who worked extremely hard supporting us and our buyers to get the sale over the line. At one point, issues with our solicitors put our sale at risk and Lynne was able to recommend an alternative supplier in minutes who then ensured we reached the final contract exchange stage.
Polly Β· 16 September 2025
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5/5
GoogleThank you to Matthew and the whole team at KFH Blackheath for all everyone has done in getting this complicated sale to the point of exchange.
I would especially like to thank Lynne. Lynne went above and beyond and far exceeded my expectations. Of all the advisers involved in the sale of the house and Mum's probate, she was the one who drove things forward. She was readily available (we had numerous chats outside office hours) and really understood the human side to selling in these circumstances. She was always cheerful and managed to pick me up at a couple of low points but was also honest and realistic and did a great job negotiating because of the time she took to get to know the parties involved.
I have no doubt that without Lynne we would not have got to exchange with the buyer.
Kate Β· 16 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.