Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst Time Renting and Via Agency! Great Experience with the Staff. Straight Forward and to the point. It's been 2 months since I moved in and loving it so far. Exceptional Service from the front office lettings, Myles for setting up the viewing arrangements and Christopher showing me the property, great teamwork and coordination. Furthermore, the coordinator I dealt with Jasmine helped out with all the bank payments set up / tenancy documents and explained clearly on the process during pre-tenancy. In-addition, When I had an issue with the property, the property manager I dealt with, Ramandeep was quick to arrange a contractor and resolve the situation. Additionally, he also helped advising myself with regards to the utilities setup which was very helpful from him. So can't fault the service at all.
Only could fault the Check in time/date wasn't met but that's because the Landlord was let down by the contractors.
Kin
Kin · 17 June 2022
★★★★★ 5/5
GoogleAlthough I’ve not managed to find somewhere to buy with kfh on this occasion, they have gained a future client in me. The effort & service I received from Lillie Reilly & the branch manager, Matthew, was head & shoulders above all others I experienced from other estate agents in Blackheath & Greenwich in my search. I can & will recommend them / kfh to anyone else buying or selling in the area & I'll certainly reach out to then for my own buying or selling needs in the future. If you're thinking of selling in the area, the kfh team will represent you really well. Their proactive, helpful & personal email marketing was a real 'win' for me as a buyer. If you're thinking of buying in the area, I can assure you you're needs will be listened to & that's priceless!
Rebecca · 16 April 2025
★★★★★ 5/5
GoogleWe are incredibly grateful to KFH Blackheath for their exceptional service in helping us find our new home. Kevin, in particular, was amazing, his kindness and friendly nature made the entire experience so much easier. He was always approachable, patient, and happy to answer any questions, making us feel completely at ease throughout the process. Thanks to his efficiency and dedication, everything was handled quickly and smoothly. We couldn’t have asked for better support and highly recommend KFH and Kevin to anyone looking for a reliable and caring team. Thank you, Kevin!
Jennifer · 16 April 2025
★★★★★ 5/5
GoogleLynne (Baker), A massive thank you for all your hard work on the sale of our flat, in particular dealing with last minute pre-exchange curveballs so well! From viewings to exchange, we really appreciate the efforts you’ve put in to get to this point.
Ben · 2 April 2026
★★★★★ 5/5
GoogleI just completed a move into a new property managed by Shelley and her lettings team.
I was originally working with Christopher who I felt was really looking to find the right property for myself and my family and had understood exactly what type of home we were looking for. He found us a great house. During our referencing process we ran into some difficulties and Shelley was absolutely amazing at helping us sort it out and kept me calm which was a bit of a feat as I was very pregnant and stressing about moving out on time etc. Shelley made sure that any interaction between us and the landlord was smooth and I really felt she went above and beyond in servicing us. I think her turn around time in replying to my emails was like 2 min max. And I don’t think we could have done it without her. So thanks Shelley and team for ensuring we got to move into this amazing new home.
Jenny · 16 April 2022
★★★★★ 5/5
GoogleFirst Time Renting and Via Agency! Great Experience with the Staff. Straight Forward and to the point. It's been 2 months since I moved in and loving it so far. Exceptional Service from the front office lettings, Myles for setting up the viewing arrangements and Christopher showing me the property, great teamwork and coordination. Furthermore, the coordinator I dealt with Jasmine helped out with all the bank payments set up / tenancy documents and explained clearly on the process during pre-tenancy. In-addition, When I had an issue with the property, the property manager I dealt with, Ramandeep was quick to arrange a contractor and resolve the situation. Additionally, he also helped advising myself with regards to the utilities setup which was very helpful from him. So can't fault the service at all.
Only could fault the Check in time/date wasn't met but that's because the Landlord was let down by the contractors.
Kin
Kin · 16 April 2022
★★★★★ 5/5
GoogleMy husband and I purchased our first flat in June of this year. Not only were we using the Help to Buy scheme but wanted to take advantage of the stamp duty holiday. Time was tight and we really needed good solid advice.
Nick Cooper acted as our mortgage advisor and we couldn't be happier with the service he provided. He was honest, open and supported us throughout the process. He always picked up the phone when we had questions and went the extra mile to ensure that the mortgage process ran smoothly and quickly. Without him we wouldn't have benefitted from the stamp duty holiday.
Buying your first home is scary but having Nick on our side made a huge difference. We definitely recommend him and when the time comes we will be seeking his services again.
Stephanie · 16 April 2022
★★★★★ 5/5
GoogleMassive thank you to the KFH Blackheath team who made my recent move actually enjoyable! I have been renting for years and never dealt with a letting agency that has been so responsive and so helpful! From viewing the property to moving in they have been on hand to help and answer any questions I had.
A massive thank you to Myles who arranged my viewing and showed me around my new property and was in general just a massive help and support throughout the process. He kept me up to date every step of the way! Also, a big thank you to Jasmine who arranged all referencing and contracts! Thank you both loving my new place!
For anyone looking to rent, I highly recommend KFH! You might actually enjoy your next move😀!
Katie · 16 April 2022
★★★★★ 5/5
GoogleWe recently purchased a property in London with the help of Kinleigh Folkard & Haywood Blackheath Estate Agents, it's our very first property we bought together as a couple so the experience was a first for us. We want to give particular thanks and praise to Michal Maslisz, who was incredibly professional, reliable and supportive throughout the entire process. He was always on hand to answer any of our questions and kept us in the loop consistently. Towards the end of the process we also had the support of Chris Early who helped to push things along whenever there was an issue. We couldnt have had a better Estate Agency helping us through and so we would highly recommend them, in particular Michal and Chris who are absolute stars! Thank you again for all your amazing hard work, we have our dream home thanks to you!
Hannah · 16 April 2022
★★★★★ 5/5
GoogleWe were very impressed with the KFH team when we sold our house in Blackheath/Kidbrooke. The whole team took the time to view the property and work out with us the key selling points. They gave good and honest advice on price. We had an initial sale drop out but the team pulled the stops out and generated two new offers within a few days. Priyesh Barot was great in keeping everything on the rails through to exchange and completion.
Stuart · 16 April 2022
★★★★★ 5/5
GoogleI recently purchased a property through KFH
Tariq was my agent and I have to write a review to let you know just how amazing he was.
Tariq kept me updated throughout the process which can be daunting but because of his expertise it made the whole experience a lot less stressful.
I can’t praise him enough for all he did for me.
Thanks again Tariq
Kind regards
Josephine Gannon.
Anna · 16 April 2023
★★★★★ 5/5
GoogleMy experience with KFH is the best ever. Great staff with easy and smooth procedure.
Eleanor is so professional and made sure I get the best service.
Thank you KFH.
Alabi · 16 April 2025
★★★★★ 5/5
GoogleI had a great experience working with Abbie. She was very helpful, professional. She made everything clear and straightforward, which really eased any stress. I appreciate her support and would highly recommend her to anyone looking for a reliable letting agent.
Zainab · 9 April 2026
★★★★★ 5/5
GoogleThe letting process was easy and smooth. Our letting manager, Kevin was really amazing in assisting I and my friend in getting a flat which was fast and easy.
Mofiyinfoluwa · 18 April 2025
★★★★★ 5/5
GoogleThroughout the purchase of our new house Lynne worked tirelessly to navigate the difficulties of having an overseas vendor.
She was always encouraging and supportive which we really appreciated at this stressful period of our lives.
Phil · 12 May 2026
★★★★★ 5/5
GoogleLillie and the team did a brilliant job selling my flat in Blackheath. They were all friendly and knowledgeable and a pleasure to work with. I'd highly recommend them.
Cecily · 16 April 2025
★★★★★ 5/5
GoogleWe recently sold our property with KFH. We found the team to be professional, experienced and communicative. We had found a property we liked and were motivated to sell. KFH helped us to make it all happen and I feel we achieved the best possible result by going with KFH Blackheath. Thank you
Mark · 16 December 2025
★★★★★ 5/5
GoogleElliot of KFH Blackheat is a fantastic person. He did an awesome service to help me secure my flat. KFH is the best letting agency and I recommend.
Frank · 16 April 2025
★★★★★ 5/5
GoogleMarta was very helpful and made the process of moving home very straightforward and stressfree. Thank you Marta Duda for your help and support.
Djamel and Kamilia
Camélia · 16 April 2025
★★★★★ 5/5
GoogleRecently, me and my partner decided to move to a beautiful Blackhearth area. KFH agency were presenting a landlord for one of the properties we liked. Shelley J is the one who showed us the flat and we fell in love with it. Presentation is one of the most important parts in this process and Shelley did it at the highest level!
During the whole process she was there to help us, advise, explain, share some insides about the area and always with respect and smile.
Thanks again to Shelley J and all the team from Blackheath KFH office!PositiveResponsiveness, Quality, Professionalism
Elza · 17 June 2021
★★★★★ 5/5
GoogleVery good agency, responsible, polite employees. Special thanks to Marta for the quick organization of the inspection of the apartment, for support and tips in submitting documents for renting housing, for detailed explanations in drawing up the contract, since we do not know English perfectly. We recommend contacting this agency!
Marian · 16 April 2024
★★★★★ 5/5
GoogleElliott was very kind and helpful. Was responsive to all our queries and helped us to get the property for rent within our budget. Highly recommended
Raman · 16 April 2025
★★★★★ 5/5
GoogleI recently found a flat to rent through KFH and I have enjoyed the entire process. It was great working with Natalie Humm from KFH, who has been absolutely brilliant with everything. I have moved a couple of times now and this has to be one of the smoothest transitions/moves I have had so far. Everything was dealt with so professionally right from the viewing to moving in. Natalie's work ethic is great, she has been very efficient, patient and always ready to help with everything. She has definitely made this process easy and stress free for me. It was a pleasure working with Natalie and I would definitely recommend her.
Ambili · 16 April 2021
★★★★★ 5/5
GoogleI cannot recommend Shelley Matczak and her team highly enough. I have been using KFH to rent my house for the last 4 years. This time she found and moved in a great tenant in less than 3 weeks. Fantastic. Shelley has always been personable, professional and ahead of the game. I just wouldn't bother going to any of the other local agents, which I have in the past, just about all of them. KFH's service and the money they get for you is streets ahead.
Tom · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.