Kinleigh Folkard and Hayward Sales reviews in London

★★★★★ 5/5

Google

Couldn't have wished for a better experience with Danica Macnab. Throughout 2022, you hear so many horror stories from other tenants that are going through the process of finding a new place (with other agencies), but I experienced absolutely nothing but positivity. Danica made it the smoothest possible process, and helped us every step of the way. She's an incredibly friendly, kind and knowledgeable agent. Any time there were questions or items I didn't understand or needed help with, Danica would immediately sort it out and reassure me through the entire process. I cannot recommend Danica Macnab at KFH enough and I will absolutely return to her for my next tenancy should I need to find a new property following this one. Highly recommend you ask her by name if you're calling up. Couldn't have wished for a better lettings agent and I would absolutely give more than 5 stars if I could. Never have I ever had such a fantastic agent who goes above and beyond to help me through what is normally a stressful and time-consuming process.

George · 22 June 2023

★★★★★ 5/5

Google

Would recommend Sam for rentals. He really listened to what we wanted in terms of location and specifications. He didn’t bombard us with blanket emails containing properties that weren’t suitable. He was so thorough in checking specific locations we asked for and also called up before rentals hit the market. We mentioned we were going to make an offer on a rental and on his day off, he told the office to expect our call. He really worked hard for us and was just as excited as us regarding great fitting rentals. Thanks so much for your help. If you can get Sam in your search you’re onto a winner. Stephanie also stands out for me. She was focussed, honest, really tired her best to help us get the rental we wanted. She can up with different ideas, strategies. She was enthusiastic, knowledgeable and through. I would alway trust her advice. Thank you both. Amazing service.

KAREN · 22 June 2023

★★★★★ 5/5

Google

My partner and I were first-time renters in London. As international students, we were concerned about our lack of understanding of the London market, which additionally has been critical this year. With very little time, we were suddenly under pressure to get a place. Fortunately, KFH showed us a fantastic flat, and with the insight and perseverance of Charmain Alexander, we were finally able to secure a place. As we had contact with agencies from all over London throughout our flat search, we both agree that the best service we have seen so far has been at KFH. KFH, especially Charmain, is highly responsive and diligent. Therefore, we highly recommend it.

Catalina · 22 June 2023

★★★★★ 5/5

Google

My partner and I have recently signed a tenancy with KFH and have found the entire process as straightforward and enjoyable as possible. We are relocating to London from Leeds and Charmain was happy to send us videos of the property we wanted to view to save us from travelling down last minute. Since agreeing a tenancy Charmain and the team have been quick to sort all the paperwork out and answer any queries we have. We’re really looking forward to moving down next month.

Alexander · 22 June 2023

★★★★★ 5/5

Google

We renewed our house rental contract at KFH and had the pleasure of working with Danica Macnab. She was incredibly professional and handled the letting process perfectly. Danica is very helpful and supportive also, very kind to answer any questions any time I get in touch with her. She finalised our tenancy contract work in less than ten days. I do appreciate Danica's professional and easy-going work, so I definitely would like to manage all other tenancy management with KFH.

Zohreh · 22 June 2023

★★★★★ 5/5

Google

I've had a very easy experience purchasing a property through KFH. My agent, Lottie Smith, was always incredibly helpful, friendly and responsive. I would definitely recommend.

Caroline · 16 March 2026

★★★★★ 5/5

Google

Charmain at KFH does a fantastic job. If you’re thinking of renting out your property or you’re a tenant looking do speak to her!

Mehran · 16 March 2026

★★★★★ 5/5

Google

I just sold my flat and bought a new one , all via KFH, with the amazing professional help of Elysia Charalambous. Elysia is an outstanding agent and it was a pleasure dealing with her as she was always there for any query I had. Selling and buying a property at the same time can be very stressful but thanks to Elysia the whole process was very smooth. Thank you Elysia and the rest of the sale team!

Angelica · 22 June 2023

★★★★★ 5/5

Google

I did a couple of viewings with Shantay recently and she's been extremely helpful - and honest - which is quite rare among agents these days.

Qwe · 16 February 2026

★★★★★ 5/5

Google

We recently completed the purchase of our new home, and we couldn't be happier with the service we received from Lottie at KFH! She was responsive, always answered our questions with patience and kindness, and went above and beyond to make the whole process as smooth as possible. We highly recommend Lottie and KFH!

Shelly · 2 October 2024

★★★★★ 5/5

Google

I’ve just exchanged on my first flat and I can’t thank Charlotte (Lottie) Smith enough for her support through this process. She’s been there since the beginning of the process, checked in with me regularly, was always happy to answer any questions I had, and helped me chase when things were taking too long. Lottie is brilliant and if she’s your estate agent, you’re in safe hands! Thanks for everything Lottie :)

Izzy · 25 September 2023

★★★★★ 5/5

Google

We recently rented out our flat and had the pleasure of working with Danica. She was incredibly professional and handled the letting meticulously. She worked hard to find amazing tenants and advised us of the process at every step. She was a wealth of knowledge, personable and always came back really quickly to us no matter how small our query. We were very grateful she made the process seamless and stress free! Thank you Danica.

Chloé · 22 June 2023

★★★★★ 5/5

Google

They say the company is who the people are .In that case a special mention has to go to TAI HENRY .He joined KFH and sold my flat very quickly .Between Tai and my solicitor it has been a very stressfree sale.Tai is smart talented and a genuine good guy .I can only say thank you Tai

Michaela · 18 June 2024

★★★★★ 5/5

Google

Tai has been very helpful - helping me find a new place and working with the sellers of my place.

Kaihaan · 16 October 2025

★★★★★ 5/5

Google

I recently sold my 2-bed flat through the Muswell Hill team and, despite the twists and turns of selling in N10, it was an overall positive experience. The team were responsive, supportive and kept me well informed throughout. …

Andy · 16 September 2025

★★★★★ 5/5

Google

Shaun has been helping my partner and I look for a new rental place. He has been super helpful and communicative through the whole process. It has been really great working with someone who genuinely cares about his clients and we both feel we are in good hands. Thank you Shaun.

Taylor · 23 September 2024

★★★★★ 5/5

Google

Tai showed us round a property in Muswell Hill and has been very helpful since then guiding us through the process. Great service all round.

Izzy · 16 January 2026

★★★★★ 5/5

Google

Smooth transaction, Lottie Smith handled the whole process with clarity and professionalism. Thank you!

Mariano · 14 April 2026

★★★★★ 5/5

Google

KFH for the third time produced amazing results in finding a suitable tenant for my property. Nadia was extremely friendly yet professional and even visited to check if the smoke alarms are in place even that KFH did not manage. Highly recommend to any potential landlord!

Nicholas · 17 November 2024

★★★★★ 5/5

Google

Tai's been an effective and professional communicator and was knowledgeable about the property he was selling - by no means universal qualities when it comes to estate agents.

Sony · 14 December 2025

★★★★★ 5/5

Google

We’ve had contact with KFH Muswell Hill since November and the help and personal service has been second to non. A special and warm thanks to Kam who assisted us from day one. She presented several houses and was in close contact with us throughout and eventually got us in contact with KFH Crouch End where we found the perfect match.

Ellen · 22 February 2024

★★★★★ 5/5

Google

We have recently purchased a property via KFH and we couldn't be happier with their service. Special mention to Ashleigh, who was always there for us, no matter what question or request I had, she went above and beyond to help us. I really appreciated they didn't waste any time, we have completed within 7 weeks from putting down the offer. It was a 5 star experience for us for sure.

Zsuzsanna · 22 June 2023

★★★★★ 5/5

Google

The service provided by Stephanie Antoniou and her team was outstanding, in terms of being flexible to my needs, providing helpful advice in terms of renovating the property to increase the rental I could achieve and found me a new tenant immediately within the property going live on their portal. Will definitely recommend and use again.

Alkesh · 22 May 2024

★★★★★ 5/5

Google

I highly recommend KFH & their services. In particular I would like to highlight my agent Sam who made my friend and I feel so safe and secured throughout every step of leasing our new flat. Sam has been exceptional especially in our particular case where we had a few challenges. In the end he aided in locking in our offer. We are truly grateful. Best wishes to you Sam.

Aaliyah · 22 June 2023