Trusted Agent profile · London

Kinleigh Folkard and Hayward Lettings reviews in London

4.7

★★★★★ Excellent

740 reviews across 1 platform

Montreal House, Surrey Quays Road, London, SE16 7AQ

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at Montreal House, is rated 4.7 out of 5 across 740 reviews on 1 platform, including 740 Google reviews rated 4.7.

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4.7 / 5

740

Reviews on Google

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

5 star excelllent service received from Ashley and Topsey,

Lily · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your excellent experience, Lily. We are delighted that Ashley and Topsey provided you with such reliable and quality service. We appreciate your feedback and look forward to supporting you further.

5/5

Google

I was searching for a flat for weeks and was finding it difficult to find a good flat. I went to multiple agents. Seamus Stanbury, from KFH, Canda Water, understood my requirement, he was very professional, honest and friendly. He showed me a flat which suited all my requirements and we finalized it the same day. Very helpful and warm person and for anyone looking for a flat, would highly recommend Seamus Stanbury.

N · 21 June 2022

5/5

Google

We recently used KFH to sell our property and I recommend them without hesitation. Keith Elder was always very helpful, available to solve any problems and answer the millions of questions we had. During the viewings of our flat he was extremely professional and respectful and did his best to reach the sale price that we wanted.

Monica · 22 June 2016

Agent replied · 20 June 2024

Hi Monica, Thank you very much for your review, we are pleased that we exceeded your expectations and look forward to hopefully assisting you in the future. Kindest regards, KFH Canada Water Team

5/5

Google

Meeting Rianna was a breath of fresh air! To be honest I was dreading meeting another agent because in the past the experience has been awful. Rianna really took her time to explain every single thing and answered anything I was unsure of! Thank you so much.

Freda · 21 May 2024

1/5

Google

Bunch of unprofessional agents, I had a viewing and after travelling for 1.5 hours they told me, the apartment is not available to view

Muhammad · 11 July 2026

5/5

Google

I worked with Seamus and few of his colleagues on renting my flat. They were all professional, efficient and had a proper process in place. I recommend KFH, specially Seamus for your property deals in Canada Water area, they know the market very well and are generous with their time/knowledge.

Meadow · 22 March 2024

4/5

Google

I have been using this agency since 2002. They have always been very helpful. Especially so when I had to find a tenant for our property last year. I knew that it could be difficult to do so but Seamus from the Surrey Keys office was extremely good at what he was doing and found a tenant for us and he ensured that the whole process was seamless. Thank you Seamus.

Kirit · 21 June 2022

5/5

Google

The team at KFH are really great, and somehow KFH always seem to have the best properties on the market! We just bought a new house and dealt with Gabriel at the Canada Water branch. He was super responsive and helpful throughout the process, from showing us a bunch of decent properties to helping with solicitors to get to completion sooner. Thanks very much to Gabriel and the team!PositiveResponsiveness, Quality

Chris · 21 June 2022

5/5

Google

I have found my current one bedroom flat through KFH Canada Water and I have only pleasant experience with the agency so far especially thanks to Seamus who has huge knowledge of the market and was able to find a perfect flat for us within the budget. He is a very professional and attentive agent, always available to contact and and assist with the process. His help has been invaluable!

Aleksandra · 21 June 2022

5/5

Google

Great service from Sam Nakanda

Sam · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words about our service. Our team is dedicated to delivering reliable and quality support to achieve truly successful outcomes. If you need anything further, please feel free to reach out to us.

5/5

Google

Our experience with the KFH Canada Water was a really positive one. Mainly because of Seamus Stanbury who was fantastic throughout. This was through firstly listening to our needs when showing us our flat, but secondly helping us deal with admin throughout our 3 year tenure in our current place. Even at the end he dealt with our queries when moving timely, efficiently and friendly. The only issue was that we found another place through a friend and couldn’t use him again! Rebecca & Danny

Rebecca · 21 June 2020

5/5

Google

I have been dealing with Laurence for a home search for several weeks and I can honestly say that he has been one of the best agents I've dealt with. I used to be an agent myself in NYC, so I'm well familiar with the industry, and Laurence has been professional, punctual, and extremely informative. He keeps updating me on the market and available properties, and takes all feedback I provide to improve on my search. He and others at KFH have been a real pleasure to work with!

Endri · 21 June 2020

5/5

Google

I had a wonderful experience purchasing an apartment for my son at the end of 2019. I contacted the KFH office in Canada water after being recommended to speak with Lewis after he helped to find a property for my good friend from Singapore. Lewis made everything clear and got us to exchange of contracts within 3 days and recommended a fabulous solicitor who worked around the clock as we needed to move in by the beginning of 2020 Keep up the good work! LQ

J · 21 June 2020

5/5

Google

I've been really impressed with the service from the KFH Canada Water team, and the entirety of my experience of them has been an extremely positive one. I was looking to buy a flat and Laurence has been absolutely excellent throughout the process - always responsive, very professional, polite and easy to contact. He has kept me appraised of all flats coming to the market that suit my requirements and listens carefully to my feedback to narrow down the search. I highly recommend KFH Canada Water!

Sarah · 21 June 2020

1/5

Google

Highly recommend them if you want your property to fall apart asap, and keep your tenants miserable! This company will find way to avoid taking any of the responsibilities, always seek way to do bare minimum while taking advantages of the tenants and the landlord. Truly evil and ill minded. They have been either ignoring or sending passive-aggressive emails to us with building management issue. Now the ceiling is falling apart, elevator never worked for two years, apartment is full of mice (we are catching one weekly).

B · 13 December 2024

5/5

Google

Had a wonderful experience with KFH Canada Water, Antony was very responsive to my requirements for a property, he organised a viewing with short notice and was informative and helpful when showing me round. Antony stayed in close contact with me when dealing with my application and kept me up-to-date and supported. Really pleased to be renting through KFH. Thank you Antony for all your help and wonderful service.

S · 21 June 2022

5/5

Google

We recently signed a new house with kfh and Karen was our main point of contact. She was very quick with replies and got all the paperwork to us in a fast manner. Would definitely recommend Karen to help you find your new place!

Sean · 21 May 2024

5/5

Google

Haydar at KFH Canada Water has been wonderful. He's professional, helpful and very good with communication. He worked really hard to ensure that I could take a small domestic pet with me to my new flat, and hopefully in a couple of weeks we will be all settled! I went to the office to show some ID and the other staff I interacted with were also friendly and pleasant, which makes stressful times a little easier.PositiveResponsiveness, Quality, Professionalism

Devon · 25 October 2020

5/5

Google

Excellent service provided. Used KFH Canada Water to help with my property search. Ashley who was helping me with my search was very helpful and kept me informed every step of the way. Thank you for all your help with my search and I will defiantly be recommending Ashley and the team at KFH Canada Water

Shabana · 25 August 2023

5/5

Google

My experience with KFH, Canada Water was second to none. I spoke to a young chap, I believe his name was Ashley. He was knowledgeable and experienced in the different types of properties being sold in the area. He came across as approachable and friendly. The service was efficient and professional. I would recommend this branch.

Patricia · 25 August 2023

5/5

Google

Great service, highly recommend.

Yuly · 16 March 2026

Agent replied · 16 April 2026

Thank you Yuly for your wonderful feedback about our reliable service. We are delighted to know you highly recommend us. Our knowledgeable team is always here to support you, so please do not hesitate to reach out if you need assistance.

5/5

Google

Karen is the best person than I have ever met especially in this industry. She is incredibly helpful and extremely kind. I highly recommend her advice. the whole team was very quick with all the paperwork

Albu · 24 September 2024

5/5

Google

We highly recommend using KFH to either sell or purchase a property. After trying to sell with a different agent and being unsuccessful we decided to sign up with KFH and did not regret it. A massive thank you to Laurence Dengate who was our agent. Throughout the whole process Laurence maintained regular contact, got to know us as well as our property very well and was always very helpful. As was the rest of the KFH team.

Emilly · 21 June 2020

5/5

Google

I have been using agencies in London and especially around Canada Water for more than decade, but never seen such a great service as the one received from Seamus at KFH Canada Water. Whoever is lucky to work with him can testify the same. For any rental needs, (letting or renting) I can strongly recommend him.

T · 21 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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