Kinleigh Folkard and Hayward Lettings London reviews

★★★★★ 5/5

Google

Great team!! Marcus and his team were professional, responsive, and genuinely helpful throughout the whole process. They kept me updated at every stage and made what can often be a stressful experience feel smooth and straightforward. The viewing process was well organised, and any questions I had were answered quickly and clearly. I especially appreciated how approachable and friendly Marcus and the staff were, it made a big difference. definitely recommend the sale team to anyone looking buy in the area. Their service from start to finish was top notch

ZYNX · 26 March 2026

★★★★★ 5/5

Google

We’re still in the process of purchasing our flat through KFH, but so far the experience has been very positive. Sam Nakanda has been incredibly helpful throughout - always available to answer our questions, show us the property, and provide clarity whenever needed. He’s been especially quick to respond and proactive in getting all the details sorted, which has made the process much smoother. We’ve really appreciated the support so far and look forward to continuing with the purchase.

Niamh · 26 March 2026

★★★★★ 5/5

Google

I’m currently in the process of purchasing a flat through the Canada Water branch, and so far the experience has been very positive. The team has been professional, responsive, and supportive throughout. A special thank you to Ashley, who has been incredibly helpful at every stage so far. He’s always quick to respond to questions, keeps me updated regularly, and makes what can be a stressful process feel much more manageable. Although the purchase isn’t completed yet, I’m very happy with the service to date and would gladly recommend this branch based on my experience so far.

Oleh · 16 March 2026

★★★★★ 5/5

Google

This was my first time dealing with KFH and I couldn’t have asked for a better experience thanks to Yande. From the very first call and property viewings, she was extremely encouraging, patient, and took the time to answer all of my questions clearly. She was always great at following up on my queries and kept me informed throughout the whole process, which made everything feel smooth and stress-free. Yande is truly an asset to the company. My regards and thanks to her for making the whole experience such a positive one.

Warsame · 16 February 2026

★★★★★ 5/5

Google

We had a great experience at KFH. Ashley has been incredibly helpful and professional throughout our process. He has clearly dedicated a lot of time and effort to finding the right options for us, and his knowledge of the local area was excellent. His advise has been spot of from start to finish, and we've felt fully supported throughout as we go through the legal work of out deal.

JessicaSim · 26 March 2026

★★★★★ 5/5

Google

We had a great experience working with Rianna. From start to finish, she made the whole process smooth, clear, and stress-free. She was professional, responsive, and always happy to answer our questions. Moving can be overwhelming, but Rianna truly went above and beyond to support us every step of the way. We really appreciate her dedication and hard work. Rianna is amazing at what she does! Highly recommended.

Trisha · 16 March 2026

★★★★★ 5/5

Google

As a first time renter, this process was extremely daunting however Rianna Watson was an incredible person to walk me through the end to end journey and has successfully secured my FIRST rental property! She has been consistently fighting my cause to get me my dream apartment and has really helped make this process as easy as possible for me - thank you Rianna!

Anisha · 16 January 2026

★★★★★ 5/5

Google

Ashley and Marcus were both outstanding, professional, proactive, and highly effective. They managed to get our sale through in just 5 weeks and achieved a price within 2% of the asking price, which we were really impressed with. Great communication and a smooth process all the way through. Highly recommended. Thank you.

Jacob · 2 April 2026

★★★★★ 5/5

Google

Rianna was an absolute pleasure to work with! and always available to answer my questions. Her communication was top-notch, keeping me informed every step of the way. I felt confident and supported throughout the entire process thanks to her expertise and dedication. I'd highly recommend her to anyone looking for a fantastic real estate agent

Stanley · 16 February 2026

★★★★★ 5/5

Google

Rianna has been absolutely amazing throughout the whole process. She was professional, friendly, and always kept me informed at every stage. She made what can be a stressful experience feel smooth and straightforward. I really appreciated her patience and willingness to help with any questions I had. Thank you, Rianna, for such great service!

Amanda-Rose · 16 February 2026

★★★★★ 5/5

Google

I having such a positive experience with Rianna Watson through my rental process. She was incredibly patient, friendly, and accommodating especially given my unpredictable hours as i was out of the country. She even replied a mail way outside office hours which I really appreciated. Renting on my own again after a long time brought some anxiety, but Rianna put me at ease and made the whole experience smooth and reassuring. The team has been wonderful even during the viewing, but a special thank you to Rianna for her professionalism, warmth, and understanding.

Wallace · 16 March 2026

★★★★★ 4/5

Google

Super responsive team, Muguisha is excellent at getting back and getting things sorted. First time working with KFH and I’ve had a better experience here than some of the “big” agents in London. 10/10 on communication and responsiveness. Hope to continue having a great relationship, Muguisha the agent of the year.

Sam · 16 February 2026

★★★★★ 5/5

Google

We had an amazing experience working with Rianna Watson! She made the entire process smooth and stress-free. She went above and beyond, even arranging last-minute viewings that fit our tight schedule. If you’re looking for someone efficient and reliable, Rianna is the right person. Highly recommended!

Magdalena · 26 March 2026

★★★★★ 5/5

Google

I highly recommend Rianna Watson to anyone looking for a new home. She was incredibly reliable and professional throughout the entire process. Communication was seamless, and she always kept us updated. Rianna's dedication made a potentially stressful search feel easy and organized. A true professional!

Michal · 26 March 2026

★★★★★ 5/5

Google

Had a really positive experience with KFH. Ashley was very nice, friendly and professional, and took the time to show us a couple of flats that suited what we were looking for. He made the whole viewing process easy and comfortable. Thanks again!

Juan · 19 March 2026

★★★★★ 5/5

Google

Holly has always demonstrated great professionalism since the beginning of our tenancy. She is very responsive and keeps us constantly informed of any issues. She quickly relays our concerns and suggestions to the landlord and actively communicates with the maintenance companies. She is a tremendous help in ensuring our tenancy runs as smoothly as possible. We are truly grateful to have her as our property manager. A big thank you to Holly!

L · 16 March 2026

★★★★★ 5/5

Google

Me and my partner had the best experience we could get. The process of renting a property was smooth, Yande Pereira was on top with our application, making the process easy and quick. We are very pleased with how everything went!

Alexandra · 16 February 2026

★★★★★ 5/5

Google

I had the pleasure of working with Rianna while searching for a new place, and she was absolutely amazing from start to finish. She was patient, genuinely listened to what I needed, and never made me feel rushed or pressured. Rianna went above and beyond throughout the entire process, and she was always quick to respond whenever I had a question. She helped me find a home, and I’m really grateful for her support throughout the process. I couldn’t be happier with the experience. If you’re looking for someone who’s knowledgeable, friendly, and truly committed to helping you, I highly recommend Rianna.

Nazim · 16 November 2025

★★★★★ 5/5

Google

From our very first viewing, Muguisha Eduardo has been absolutely outstanding. She was punctual, knowledgeable about the new property, and answered all of our questions with patience and clarity. Throughout the referencing and application process, She kept us informed and responded quickly to any queries we had. Thanks to her professionalism and support, we secured a brand-new home that we are excited to move into. We’re very grateful to KF&H Canada Water office for their excellent service and would highly recommend them to anyone looking for a property.

Majek · 16 November 2025

★★★★★ 5/5

Google

I had such a positive experience with Mugiusha throughout my rental process. She was incredibly patient, friendly, and accommodating - especially given my unpredictable hours as a social worker. She even waited for me to bring my documents almost at closing (lol, sorry!) which I really appreciated. Renting on my own again after a long time brought some anxiety, but Mugiusha put me at ease and made the whole experience smooth and reassuring. Big thanks also to Ayo, who was friendly and welcoming during the viewing, and Yande, who was polite and friendly on approach. The team has been wonderful, but a special thank you to Mugiusha for her professionalism, warmth, and understanding ;)

Shanoya · 16 November 2025

★★★★★ 5/5

Google

Yande has been incredible in helping me find a property that truly meets my needs. Her communication has been outstanding, and she has shown so much understanding throughout the process. She consistently goes above and beyond. She’s an absolute gem, and we need more people like her. A truly valuable asset to the property team. She transformed a very stressful situation into a seamless experience, and I’m beyond grateful. A promotion is absolutely in order.

Emma · 16 December 2025

★★★★★ 5/5

Google

I recently used KFH to find a tenant and opted for their full management service. From the start, the process has been incredibly professional and efficient. As someone with a demanding full-time job, I appreciated that most things were handled via their online portal and clear email exchanges, it required very little of my time. While their fees are slightly higher than some local competitors, the 'hassle-free' experience makes it well worth the investment. If you are a landlord with a busy schedule, I highly recommend their team.

N · 16 March 2026

★★★★★ 5/5

Google

Muguisha is great, very quick and responsive to requests and also sorted out a same day viewing for me in a very timely manner. Made the whole process nice and simple!

Joseph · 16 March 2026

★★★★★ 5/5

Google

I had a great experience with Ashley today. He showed me around three properties and was incredibly kind, helpful, and professional throughout the whole process. He took the time to answer my questions and made the viewings feel relaxed and informative. The properties he showed me were really lovely and well suited to what I’m looking for. I really appreciate his support in helping me move closer to finding my new home. Thank you, Ashley!

Stefania · 16 March 2026