Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a very positive experience with everyone at KFH, but a special thanks to Harry as he really stepped up when we got an offer that was dependent on a very short exchange- he chased all questions and issues with the buyer and kept us informed so we could push from our side as well. We have recommended Harry and the rest of the team to loads of friends - we all know how hard it is to find an honest estate agents- so hats off to Neil, Paul and especially Harry- cheers gents.
Christopher · 17 June 2018
★★★★★ 5/5
GoogleI would like to commend Daniel Murphy manager Lettings in St. John’s Wood, for his brilliant leadership, expertise and dedication to providing service excellence.
I highly recommend the Lettings service and have not only let my flat (as a landlord) but have rented my current flat through Daniel and his team.
His knowledge and sincerity ensures that everyone has their best interests served. He personally invests his time and promptly responds to any queries and issues which may arise.
He has always been available to assist with any issues which have arisen once the tenancy is underway - which is very rare. He has been more efficient than the KFH management team, when dealing with any issues between landlord and tenant and has been successful in ensuring that we all have a good working relationship.
His team is a reflection of his work ethos and I would also like to commend Olivier, Valentino and a special thank you to Rachel (Admin) who is a great asset to him, as she is brilliant in her client liaison and in knowing all our needs and ensuring that any queries are dealt with efficiently and speedily.
Thank you Daniel and your team.
Rachel · 17 June 2018
★★★★★ 5/5
GoogleRobert was very helpful in trying to find a lease that suited the needs for my partner and I. Although we ended up staying in our current place, our experience with Robert was very good.
Hannah · 17 August 2024
★★★★★ 5/5
GoogleI wish I had met Chris from the KFH St. John’s Wood team earlier on in my search for a rental, as I would have saved myself a lot of stress and frustration! Chris was very knowledgeable about the area and the property, and gave me good advice on the offer & documentation process. I would happily work with him again on my next move.
Danielle · 16 June 2022
★★★★★ 5/5
GoogleI had a pleasant experience of property searching in London with Kfh which can otherwise easily be a nightmare. I would particularly like to recommend Omar in the St. John’s Wood branch who was very friendly yet professional in his conduct and helped me secure an apartment within just two viewings. Omar was recommended to me by a friend and I’ll happily recommend Omar and KFH to anyone who’s looking for a stress free experience in rental search.
Ashish · 17 June 2019
★★★★★ 5/5
GoogleAll of the staff and KFH St John's Wood were professional, but also very cheerful and positive, especially useful since ours was a protracted, complicated and stressful negotiation. Having tried to use other estate agents in the local area, I found KFH to be by far the best. Daniel Leigh kept in touch in a very positive way while we were deciding on when to sell, giving advice but not pushing. Daniel Grossmith handled the stressful situation very professionally and made sure we were informed at every point. Harry was always cheerful when he answered the phone. They all responded to phone calls and emails quickly, and treated me as an individual. Above all, they gave an honest assessment of the situation, something I didn't feel was true of other estate agents. I'd recommend KFH without reservation if you are hoping to sell a property in SJW.
Shelagh · 17 June 2017
★★★★★ 5/5
GoogleGreat service from the branch! Very efficient and actually listen to my requirements! Super! Thank you Monica!
Priya · 16 April 2025
★★★★★ 5/5
GoogleHaving to move out and find a flat in London is very stressful but I have been very happy with Jett. He has been extremely polite and helpful from the very beginning! Great service all in all.
Erika · 25 June 2024
★★★★★ 5/5
GoogleRobert Jermain was very helpful and understanding of my property search; I will highly recommend him!
Arielle · 16 April 2025
★★★★★ 5/5
GoogleMoved to St John's Wood and while it took a long time - mostly as a result of my sale with a different estate agent - Nina Fisher was astonishingly helpful in ensuring that I didn't lose my purchase, and for getting to the bottom of the hold up. I honestly don't think I would have completed on this move without her help.
David · 16 June 2022
★★★★★ 5/5
GoogleRob is a great agent, has been helping me to find the best place and flat to share with my girlfriend. He understands perfectly your needs and helps you through every step. Really recommend!
Matteo · 25 July 2024
★★★★★ 1/5
GoogleTerrible agency. They were in charge of finding new tenants for my fantastic landlord, and all they did was to leave the flat open while I wasn’t there multiple times following visits, breaking windows and leaving them open, and leaving the light on for WEEKS while I was absent. They will refuse to take responsibility and ignore all texts and calls, even after admitting they were at fault. The team is rude and their customer service horrible. Don’t recommend at all. Landlords beware: they took more than 4 months to find a new tenant and they will treat your flats poorly (I’m glad I had cameras and texts to prove everything to my landlord).
Maria · 18 August 2024
★★★★★ 5/5
GoogleHad a very lovely experience of working with Jett. I just got my keys! Jett Koukoullis is a nice guy, he is easy to talk to, he understands my needs and I got everything what I needed.
Max · 16 May 2024
★★★★★ 5/5
GoogleI have been using KFH St John's Wood for the past two years. They have helped me find both of my apartments with great success. The first one with Bianca and now with Aashni. Aashni continuously went out of her way to help us sign a lease when we found obstacles, and was extremely responsive and honest whenever I needed to ask a question. I would fully recommend Aashni for anyone looking to rent a property.
George · 17 June 2018
★★★★★ 5/5
GoogleWe recently rented our second apartment through KFH. Olivier Babylone, Assistant Lettings Manager, took us for a viewing which we were not keen on he asked a number of questions to understand our requirements and later that evening took us to view a different apartment which he recommended. We didn't at the time quite realise exactly how great it was but Olivier was such a superb salesman we took it and are so happy we did.
Chris · 17 June 2018
★★★★★ 5/5
GoogleJust wanted to thank Tom Wright for all his help and support during our successful property purchase. Tom has been extremely supportive and a real pleasure to deal with. I recommend both KF&H and Tom Wright very highly.
Arif · 16 April 2024
★★★★★ 1/5
GoogleThe agent helping us was Chris Hulme, he's kind and polite but promised us things that he failed to deliver on.
The apartment we moved into was in a horrible condition and once we asked for KFH's support we got ghosted until we were eventually told they aren't going to help us.
Also, ignore all the 5 stars. They ask you to leave them the rating before you get the property. I only remembered to edit mine as I was looking through the reviews.
Andreea · 25 July 2024
★★★★★ 5/5
GoogleWe bought our flat recently from KFH in St John's wood.
Paul and Annabel were both extremely professional and helpful throughout the whole process. On our purchase we had some specific requirements and deadlines to meet and KFH have done everything from their side to make sure they were met. We highly recommend this agency and the St John's Wood branch as they are very knowledgeable of the area and market.
S · 16 June 2020
★★★★★ 5/5
GoogleI recently purchased a flat in St John's Wood, and Nina Fisher was exceptionally supportive and professional throughout the whole process. She, on many occasions, went above and beyond chasing documents and ensuring that everything was sorted properly. I would certainly recommend using KFH, especially Nina!
Benjamin · 19 September 2023
★★★★★ 2/5
GoogleWHY wasn't the bath panel done when the taps to fine the leak i've been changed for the work being finished, cover the side off the bath so its been paid new printed all in one come and see for yourself pius the window handers damage.william keep hold the deposit.
Bill · 10 August 2025
★★★★★ 5/5
GoogleI have been a happy tenant with KFH St John's Wood for the past 2 years. Their service has been exceptional; everyone on the staff has been professional and quick to address any inquiries. My experience living in a 1-bed flat has been very pleasant, and I highly recommend their services to anyone interested in this beautiful area.
Currently, my flat is back on the market, and I have the pleasure of working with Jett. He is a kind and professional agent who is willing to go the extra mile for his customers, providing the best service possible.
Maria · 25 June 2024
★★★★★ 5/5
GoogleI met a lot of lettings agents during my last three weeks flat search to rent in London. Valentino Georgeiev is one of the best letting agent that I have encountered with. He is extremely helpful, listens and understands the requirements and works toward pointing out the most suitable property. He is dedicated , follows up closely and goes beyond to come up with options. Thanks Valentino, you surely deserve a recognition..
Asli · 17 June 2019
★★★★★ 5/5
GoogleI had the pleasure of working with Sam Ghadakchi during the process of purchasing a property in London. He was professional, determined and experienced and it was a pleasure dealing with him. The next time I think of purchasing a property, I without a doubt will go back to him, and highly recommend Sam and his office to anyone dealing with property.PositiveResponsiveness, Quality, Professionalism
Sunil · 25 August 2021
★★★★★ 5/5
GoogleBarnaby made our property search super easy. He was easy to talk to and dealt with all of our queries quickly and efficiently. I highly recommend using him and would use him again in the future!
Naomi · 27 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.