Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had a great experience working with Ben Golan at Kinleigh Folkard & Hayward while viewing properties recently. Ben has been incredibly responsive, always quick to answer our questions, and very patient throughout the whole process.
He’s taken the time to explain things clearly, arrange viewings efficiently, and has been genuinely supportive as we’ve been exploring our options. That level of communication and professionalism really builds trust, both in him and in the wider KFH team.
We really appreciate all the help so far and would definitely recommend Ben to anyone looking for a knowledgeable and approachable estate agent.
Ben also has an amazing way of understanding what our needs and requirements are for this journey are. Thank you Ben!!!
Rumshia · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Rumshia. We are thrilled to hear that Ben's responsiveness and understanding have made your property search enjoyable. Our team is dedicated to providing knowledgeable support and aligning with your goals at every stage. We truly appreciate your recommendation and look forward to continuing to assist you in this journey
★★★★★ 5/5
GoogleBen was very responsive, professional and personable. What stood out was that he listened more than he spoke. The first viewing was pretty close to what I was looking for, but I know that Ben has a clear idea of what will make the difference & when the right property comes through he’ll be in touch.
Hugh · 9 April 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Hugh. We truly appreciate your positive feedback about Ben's attentive listening and professionalism. It's wonderful to know that he is committed to understanding your needs and will reach out when the right property becomes available. We pride ourselves on our local expertise and client-focused approach, ensuring reliable support throughout your journey
★★★★★ 5/5
GoogleBen is the agent you'd want to meet when looking for a home. Attentive and empathetic, he has an almost family-like focus on his clients' needs and a keen intelligence that immediately captures their real needs. Despite his young age, he's highly experienced in both real estate and construction, making him a true expert. Congratulations, Ben.
Silvia · 16 March 2026
Agent replied · 16 April 2026
Thank you, Silvia, for sharing your wonderful experience. We are thrilled to hear that Ben's attentive and empathetic approach made such a positive impact. His knowledge and understanding of the local market truly help us deliver successful outcomes for our clients. We appreciate your kind words and look forward to supporting you in the future
★★★★★ 5/5
GoogleI had a great experience with KFH - in particular I would like to thanks Robert Jermain for helping us navigate the housing market and advising us so well on key areas for consideration during our search. Robert also went above and beyond by providing us with important tips that helped us make our decision for where we want to live, and was willing to chat with us in person and over the phone for longer than a regular agent usually does. It was clear that he actually cared about our preferences and needs. I recommend reaching out to Robert for any of your housing related queries!
Danial · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that Robert Jermain provided you with such reliable support and valuable advice during your housing search. We look forward to assisting you again in the future with our customer-centric service.
★★★★★ 5/5
GoogleI would like to say a big thank you to Robert Jermain, who helped me with finding what’s best suited for me and answering any questions that I had.
His advice was very helpful and I appreciate how he went above and beyond for me. He was professional, understanding and just a joyful person in general.
Just like to say that I personally would highly recommend him if you’re looking to buy or sell a property, thanks again Robert.
Dean · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Dean. We are happy to hear that Robert provided you with such reliable and customer-centric support. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThank you Ben Golan for your excellent help, advice and support when showing us properties in St John's Wood. We were impressed by your professionalism and knowledge of the area. Would definitely highly recommend working with you!
Elizabeth · 9 April 2026
Agent replied · 16 April 2026
Thank you, Elizabeth, for your kind words about our knowledgeable support in St John's Wood. We are delighted to hear that you appreciated our professionalism and local expertise. Your recommendation means a lot to us as we strive for truly successful outcomes for our clients. Please feel free to reach out if you need further assistance
★★★★★ 5/5
GoogleBen was an absolute gentleman and spent so much time showing us properties in St John’s Wood before finding the perfect one. Couldn’t be more professional and we are so happy we have our offer accepted on a apartment.
Chef · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with us, Adrian. We are thrilled that Ben's professionalism and dedication helped you find the perfect apartment in St John's Wood. Our knowledgeable team is committed to supporting our clients and delivering truly successful outcomes. If you need any further assistance, please feel free to reach out to us
★★★★★ 5/5
GoogleRob has been fantastic to deal with throughout the rental process! He has offered helpful advice and guidance from the beginning, and made the whole process seamless.
We have really appreciated his efficiency in handling each step of the process, and his prompt communication in keeping us updated and answering any questions we had.
I would highly recommend Rob to anyone looking to rent a property in St John’s Wood!
Jessica · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback, Jessica! We are thrilled to hear that Rob provided you with fantastic support and made the rental process seamless. Your recommendation means the world to us, and we look forward to serving you again in St John's Wood in the future!
★★★★★ 5/5
GoogleI had a great experience working with Robert Jermain while searching for a property near St. John’s Wood . He took the time to truly understand my requirements and found options that aligned perfectly with what I was looking for. Robert was highly professional, always punctual, and made the entire process smooth and stress-free. I highly recommend him to anyone looking for a reliable and knowledgeable real estate agent!
Lojain · 16 April 2025
Agent replied · 16 April 2026
Thank you Lojain for your wonderful review. Your recommendation means a lot to us and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleHad a great experience dealing with Jordan! Communications were excellent throughout the letting process and he was very responsive and helpful, answering our questions and accommodating our schedules to fit in the house viewings. Kept us informed and offered helpful guidance when needed. Definitely everything we would hope to come across for in an agent and one I would recommend to my friends and family in future!
S · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, We're happy to hear that you had a great experience with Jordan. Your recommendation means the world to us, and we look forward to supporting you and your friends and family in the future!
★★★★★ 5/5
GoogleWe had a fantastic experience with Rob as our letting agent. He was incredibly helpful, efficient, and made the whole process of moving into our new flat smooth and stress-free. Communication was excellent throughout, and he was always available to answer any questions we had. We highly recommend Rob to anyone looking for a reliable and professional agent. Thanks again for all your help!
Alex · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your review, Alex. We are thrilled to hear that Rob provided you with such excellent support and made your move smooth and stress-free. We look forward to serving you again in the future with our reliable and customer-centric service.
★★★★★ 5/5
GoogleWe recently had the pleasure of meeting Rob Jermain at the KFH lettings branch in St. John’s Wood. My initial conversation left me hopeful and in stitches. He’s witty, knowledgeable and determined. Throughout our search he’d check in regularly and despite my long list of wants he was undeterred. Highly recommend Rob and KFH as they stand out amongst other estate agents.
Adline · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Adline. Your recommendation means a lot to us, and we look forward to continuing to offer you the quality service you deserve.
★★★★★ 5/5
GoogleI had an excellent experience collaborating with Rob Jermain while looking for a property near St. John’s Wood.
He made a genuine effort to understand my needs and presented options that matched my preferences perfectly. Rob was extremely professional, consistently punctual, and ensured the entire process was seamless and hassle-free. I highly recommend him to anyone in search of a property ⭐️⭐️⭐️⭐️⭐️
Nilofar · 16 April 2025
Agent replied · 16 April 2026
Thank you, Nilofar. We are thrilled to hear that you had an excellent experience collaborating with Rob. We appreciate your recommendation!
★★★★★ 5/5
GoogleFantastic viewings. Benjamin was extremely professional in his manner and conduct, showing all the properties and providing all the necessary information. GREAT WORK 👍 …
Noaman · 2 April 2026
Agent replied · 16 April 2026
Thank you, Noaman, for your fantastic feedback. We are delighted to hear that Ben provided you with professional service and valuable information during your viewings. Our knowledgeable team is committed to delivering quality experiences and achieving truly successful outcomes for our clients. If you have any further questions or need assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleWe want to say a massive thank you to Robert Jermain for his generous help with our search and viewings. He genuinely cared about tenants who often deal with the competitive flat search, and I don't feel this way that much with other agents. Thank you so much, Rob, for helping us! We really enjoyed meeting you.
May · 16 May 2025
Agent replied · 16 April 2026
Thank you so much May! We are thrilled to hear that Robert provided you with such trustworthy and customer-centric support during your search. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleA huge thanks to Rajan and the team and all their hard work over the last few months! Really informed and helpful and it has been great working with them over the past few months. Thanks so much!
Lorraine · 16 November 2025
Agent replied · 16 April 2026
Thank you so much! We truly appreciate your recognition of Rajan and the team's hard work and dedication. We look forward to supporting you again in the future!
★★★★★ 5/5
GoogleI worked with Rob J. for my flat search and definitely recommend working with him as he didn’t waste my time showing me places that didn’t match my criteria and was very responsive to messages and patient with questions. I also appreciated his flexibility with viewings and giving me an honest approach to the search.
A · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words. We are pleased to hear that Rob provided you with a customer-centric experience and was both responsive and flexible during your flat search. Your trust in our service means a lot to us, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleRob has been brilliant with guiding me and my wife on renting for the first time. His professionalism and prompt response to all our questions and inquires has made our journey so pleasant.
He is a fantastic estate agent and we will definitely recommend him to others looking to renting a property in the area.
Cyrus · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words. We are thrilled to hear that Rob's professionalism and prompt support made your first renting experience so pleasant. Your recommendation means a lot to us, and we look forward to assisting you and others with our reliable and customer-centric service in the future.
★★★★★ 5/5
GoogleJack Eugenio is by far the best real estate agent I’ve ever worked with. He made the entire process easy, smooth, and stress-free. I’m confident the outcome wouldn’t have been nearly as great without his expertise and dedication. I’ll absolutely be using his highly professional services again, and recommending him to everyone I know.
Bernardo · 10 April 2025
Agent replied · 16 April 2026
Thank you so much. We are pleased to hear that Jack provided you with a customer-centric experience that was easy, smooth, and stress-free. We look forward to supporting you again in the future.
★★★★★ 5/5
GoogleBen was great. Friendly, professional, and very responsive, he made everything feel easy and well handled. Highly recommend
Ellie · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your experience, Ellie. We are thrilled to hear that Ben provided friendly and professional support, making everything feel easy. Our knowledgeable team is dedicated to delivering reliable results that align with our clients' goals.
★★★★★ 5/5
GoogleThe viewing experience was pleasant and Robert was very accommodating of my conditions and my tight schedule. He has a very pragmatic approach to things and I find him genuine. Though i did not end up choosing the flat, i would recommend him as an agent when looking for a flat.
Eduard · 16 April 2025
Agent replied · 16 April 2026
Thank you Mr Capacio for your feedback. We are thrilled to hear that Robert's accommodating nature and genuine approach made a positive impact on your search. We hope to support you again in the future with our reliable and customer-centric service.
★★★★★ 5/5
GoogleJack Eugenio - what a kind man! He is very professional. He helped me with my search while I was in a different country. He answered all my questions. Went to the property and did the digital tours. Thank you very much, Jack! I recommend KFH and Jack is your man! 👍 …
Spiritual · 19 March 2025
Agent replied · 16 April 2026
Thank you so much. Your recommendation goes a long way, and we look forward to providing you with more quality service in the future!
★★★★★ 5/5
GoogleI had the pleasure of dealing with Sunny Barhey from KFH St John’s Wood, who made my entire purchase seamless and stress-free as could be.
This transaction in particular was not the smoothest to say the least but Sunny was extremely knowledgeable and ensured that any problems that arose were dealt with quickly and efficiently.
Sunny went above and beyond, keeping me updated and answered all my questions promptly.
He is by far one of the best estate agents I have worked with in Central London and I would highly recommend Sunny if you were looking to purchase or sell a property in St John’s Wood.
Onur · 16 April 2025
★★★★★ 5/5
GoogleThanks to Jordan's help, we have done a lot.
He works very, very hard！Helped me solve many problems of renting a flat. He is very careful and responsible, i believes in KFH.I will come to this agent again next time I rent a flat. It's very reliable.👍🏻👍🏻👍🏻👍🏻👍🏻 …
Lydia · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Lydia. We are thrilled to hear that Jordan's hard work and dedication helped you solve your renting challenges. We look forward to providing you with the same reliable service next time you need support!
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