Every review we hold for the London office, from every platform, shown as written. First names only.
β
β
β
β
β
1/5
GoogleDreadful experience,very unprofessional. As soon as I paid the booking fee the agent was too busy to answer my emails or take my calls, I had to go by their office in person to get the details of their account and sign the contract. The agreed works to be done before the move in date were never carried out and then they told me to take it up with their client, the landlord. As useful as the appendix, would only recommend to my enemies.
Victory Β· 17 June 2018
Agent replied Β· 15 June 2024
Hi
We're sorry you've had this experience. We take all feedback seriously, please contact us directly in branch to discuss further.
Kind regards
KFH St John's Wood
β
β
β
β
β
5/5
GoogleI've been dealing with Ayyub on my search, he's been attentive and accommodating to my needs, would recommend
Victoria Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you, Victoria for your wonderful review. We are pleased to hear that Ayyub has been attentive and accommodating to your needs. We look forward to supporting you again in the future.
β
β
β
β
β
5/5
GoogleOur agent was Barnaby Watney. He was a great. As soon as we contacted him about needing a place to rent, and explained how we only had a month to move out and he immediately got us a viewing on the same day for a great place exactly how we wanted and at in our budget, which other agents from other real estate firms didnβt do so great. We made an offer. During the whole process he was very communicative and kept us updated on every step. We managed to finish all the paperwork in the span if a week and moved in immediately. He was a huge help and made the process very easy. It was a pleasure working with him!
Arkeo Β· 18 November 2023
β
β
β
β
β
5/5
GoogleRubel Rouf has been very helpful the last couple of weeks when me and my flatmate have had to find a new flat. We have recieved all the help that we need. Very professional and very thorough! We were taken good care of througout the whole process and are very excited to move in to our new home!
Andrea Β· 16 June 2020
β
β
β
β
β
5/5
GoogleChris Hulme was fantastic over the course of an entire month. He was incredibly responsive, showed my partner and I several properties, offered astute advice, and truly cared to make sure we found a great place.
Maxx Β· 16 June 2023
β
β
β
β
β
5/5
Googlehad a great experience viewing with Rob Jermain. I would definitely use his services again.
James Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you Mr Price, for your review! We look forward to supporting you again in the future with our customer-centric approach and commitment to quality.
β
β
β
β
β
5/5
GoogleWe were extremely appreciative of Chris's professionalism and efficiency. In comparison to our previous property manager at our old flat, Chris was responsive, understanding, and always ready to answer our questions about the renting process. He went above and beyond to enable us to find our new home. Thank you Chris!PositiveResponsiveness, Professionalism
Jun Β· 16 June 2021
β
β
β
β
β
5/5
GoogleAmazing service by Rob. Refreshing to see such professionalism and integrity, cannot recommend enough!!
Ed Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words, Ed. Your trust in us means a lot, and we look forward to serving you again with our customer-centric approach and commitment to quality.
β
β
β
β
β
5/5
GoogleGreat experience with the lettings team. Chris Hulme was very helpful in my search for a flat in St Johnβs Wood. Transparent approachable, and quickly understood my criteria to provide the most relevant options.
Raymond Β· 16 June 2023
β
β
β
β
β
5/5
GoogleJordan is the nicest professional in the town. Thank you very much π β¦
DoΔan Β· 10 August 2024
β
β
β
β
β
5/5
GoogleRob Jermain was super helpful and attentive! Thanks again.
Johanna Β· 27 October 2024
β
β
β
β
β
5/5
GoogleEverything worked out perfectly form the the 1st contact to the contract phase. Chris has been very helpful to support my search of property. all went smoonthly and took just 2 days to get everything sorted. Thanks again Chris for your availabilty and your professionalism !PositiveResponsiveness, Quality, Professionalism, Value
Reda Β· 16 June 2021
β
β
β
β
β
5/5
GoogleWe had a great experience finding a flat with KFH.
Chris Hulme was our agent; he made the process clear and straightforward for us. IT was a pleasure to deal with him.
Angelica Β· 16 June 2023
β
β
β
β
β
5/5
GoogleVery satisfied with the service we got from Mr Ali Karim, from the first moment he was eager to answer all our questions and make the whole process run smoothly, in less than week everything was settled. We are very happy with our new flat and the support we got from Ali and his team!
Dimitris Β· 17 June 2019
β
β
β
β
β
5/5
GoogleHad such a wonderful experience with the people at KFH, but a special distinction goes to Bobby Jay. He was the most wonderful agent. Gave great insight and advise, thought about all our needs and even things we didn't know we needed. An absolute professional, so accommodating and so very efficient. Quality service, communication and recommendations. 100/10
Giuliana Β· 23 September 2024
β
β
β
β
β
5/5
GoogleI've loved my experience working with Christopher Hulme, who helped me find my rental. He stayed in touch with me after the first viewing we did didn't work for me, and helped me find my new place. He is someone that garnered a lot of trust by being very transparent and forthright and I would be thrilled to recommend you working with him and the rest of the KFH St John's Wood team. Thanks!
Sujay Β· 19 October 2023
β
β
β
β
β
5/5
GoogleFrancesca was very responsive and always available on the phone. Thank you for your help!
Stephanie Β· 1 June 2024
β
β
β
β
β
5/5
GoogleSoroush went above and beyond to help us with our property search. Truly the best estate agent we've ever worked with. Cannot recommend enough.
Chloe Β· 18 November 2023
β
β
β
β
β
5/5
GoogleWe recently purchased a flat with the help of Sunny Barhey from KFH, and as the experience was very positive, weβd like to recommend him. Sunny developed a great working relationship with us, listened closely to our needs, and ultimately β¦
Anna Β· 16 April 2025
β
β
β
β
β
5/5
GoogleThank you to Ali Mojdeh and the team at KFH for helping me with my property search. I had a very good experience dealing with Ali who had a calm and professional manner and assisted with securing my dream home.
K Β· 16 June 2022
β
β
β
β
β
5/5
GoogleBarnaby was great! He was super patient and listened to all of needs. Great experience
Deena Β· 16 April 2024
β
β
β
β
β
5/5
GoogleBarnaby was great. Very supportive and attentive. He really listened to what I was looking for. It was a great experience.
Anushka Β· 18 November 2023
β
β
β
β
β
5/5
GoogleWorking for a company landlord, we issue our units out to every local agent in the unit to let and hands down Olivier is one of the most professional, courteous and detailed agents I have come across. He is a continuous pleasure to work with. KFH generally are a fantastic agency.
L Β· 17 June 2018
β
β
β
β
β
5/5
GoogleI've dealt with Nina from the SJW office and pleased to recommend her. She's one of the best and in my experience, very professional and honest.
Ananth Β· 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
