Trusted Agent profile · London

Kinleigh Folkard and Hayward Lettings London reviews

4.8

★★★★★ Excellent

382 reviews across 1 platform

38 Englands Lane, London, NW3 4UE

Kinleigh Folkard and Hayward Lettings's office in London, at 38 Englands Lane, is rated 4.8 out of 5 across 382 reviews on 1 platform, including 382 Google reviews rated 4.8.

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4.8 / 5

382

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Selling a property, barring the usual hiccups should go through quite easily and as expected with the efforts of the belsize park office the sale of our property went through swimmingly. They even helped with our purchase and went above and beyond the call of duty to assist and I'd like to give a special mention to Adam Cohen who dealt with the sale for us. He was particularly detailed with dealing with all parties involved and chased and talked to solicitors on both sides, is very knowledgeable on all legal aspects and was calm, confident and reassuring throughout the whole process. Thank you for everything!! and we will definitely pop to say hello if we're in the area.

Elizabeth · 16 June 2018

5/5

Google

Fantastic, warm and friendly service by Colin Gillibrand and the team in the KFH Belsize office. Recently moved from another agent and only regret is that I did not move to KFH sooner. I now have a lovely tenant and from viewings to taking up tenancy, Colin with his sound advice made it so easy, quick and hassle free. KFH Belsize have certainly got it right! Highly recommend them to any landlord who needs a good calibre of tenants for quick and easy rental without the fuss!

Bernadette · 16 June 2018

5/5

Google

Our experience with KFH was wonderful. Josh helped us find our dream flat in Belsize Park and worked very closely with us to ensure that we were approved and that the landlord was comfortable with our offer. He was always optimistic, honest and quick to respond to any of our (many) enquiries. I would absolutely recommend Josh and KFH to anyone considering. They give you a certain level of service that goes above and beyond what you find with other agencies.

Danielle · 16 June 2018

5/5

Google

Sabrina was helpful in getting us settled in our new flat. We'd asked to go back and see the flat a number of times to do measurements, check a few last things and she was helpful in arranging these - even in the days leading up to her wedding. She and the staff at KFH helped with all our questions and concerns. We've moved in London before and it wasn't as seamless as this. Thanks Sabrina and team

Anna · 16 June 2019

5/5

Google

I don’t have enough nice things to say about Randall. He was kind, thorough and went above and beyond my expectations. He even kept checking in on me as I was about to move in and after I did so… he’s the best real estate agent I’ve ever worked with! It was a breath of fresh air after dealing with agents that just don’t care.

Jess · 16 April 2025

5/5

Google

I was fortunate to have met Harry, Rori & Fergus from the KFH Belsize Park Branch. They showed me around many potential flats; however when I saw the "one" in Camden I instantly knew that I could see myself making that my home. Remembering back it was extremely stressful and there were a few setbacks experienced at the time. But Fergus did help and support me through every step of the way by keeping me fully informed and by staying in contact. You have to understand that at the time clients are anxious, having to patiently wait for the decision to say everything is finalised and you can finally move in to your new home. So clients can become very persistent and telephone several times a day for updates. Fergus always answered my calls and if he wasn't available he would always get back to me ASAP. Fergus is an asset to KFH as he went beyond his duty to help and support me every step of the way. He made sure everything went smoothly and I was happy with the outcome. I honestly believe I was only able to make this my home because of Fergus help and support. Through experience I can say at KFH every client does matter regardless of status and this certainly shows from the onset as everyone is treated equally. I do hope everyone is as lucky as me in having had the pleasure of doing business with KFH. I further wish potential clients luck in moving home. As honestly it's the most stressful thing to have to go through in ones life. Although at the end when you put your feet up and take in your new surroundings you definitely think to yourself - what a wonderful world - yes it was all worth it.

Shaz · 16 June 2016

5/5

Google

Thanks to Luke Galonis, I have successfully found a good property and am now renting it.

Shun · 16 April 2025

5/5

Google

Great service from Samuel Miah!

Robbie · 16 January 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback Robbie! We are thrilled to hear you received great service from Samuel and appreciate your recognition of our customer service.

5/5

Google

I recently sold my 2 bedroom flat through KFH in Belsize Park. I was happy with entire process from initial valuations through to a successful sale managed expertly by the sales team. Particular mention to Zurenu for her patience and perseverance throughout a lengthy sale process but the result was achieved for both buyer and seller. Thanks to KFH.

J · 6 June 2025

5/5

Google

Bought a propert with KFH in December! Helpful, honest and professional! Highly recommend Jonathan!

Arman · 16 April 2025

5/5

Google

Adam was extremely focused on selling my property. He ensured a good traffic of interested potential buyers. Good communication with me on preferred showing times. Transaction was difficult as it involved multiple parties but Adam managed that well and efficiently, Adam also went above and beyond in his effort to agree sale and finalise transaction. Very pleased, would recommend.PositiveResponsiveness, Quality, Professionalism

Kasia · 15 June 2022

5/5

Google

I recently sold my two bed flat through KFH in Belsize Park. The process was handled very professionally by Zurenu from the initial meeting and valuation onwards. She was responsive to my concerns and the voice of calm experience throughout bringing the sale to a successful conclusion in good time.

K · 12 August 2025

5/5

Google

I worked with Luke from Belsize Park KFH. He was fantastic. Hyper responsive and very knowledgeable about the area. He went out of his way to ensure I found the right flat. Highly recommend!

Thomas · 24 May 2024

5/5

Google

The KFH team have looked after our properties for over 10 years and I can't recommend them enough. It is rare to receive a personalised service at estate agents but not at KFH. Colin and his colleagues are professional, courteous, friendly and have everyone's interest at heart. I have recommended them to many friends and relatives, and they have delivered.

Shahrzad · 16 April 2025

5/5

Google

We have been happily using KFH for a while now to manage the rental for one of our properties and more recently they supported us in the sale of a property, and they did a really great job! Special call out to Jonathan who was incredibly patient and supportive, even on my grumpy days. I would have no issue recommending their service and we will certainly be using them again in the future. Thanks again, Anthony & Mariana

Anthony · 25 July 2024

5/5

Google

Rafal is one of the best agents I had the pleasure to work with. I meet lots of agents due to my relocation job, and I have to say that he really stood out from the others. He is extremely polite, not pushy and very well informed on his properties. It was great to meet him and I will be glad to work with him again in the future.

Arianna · 15 June 2020

5/5

Google

Randall made everything less stressful for me and really helped out

Insiya · 16 April 2025

5/5

Google

Luke was very helpful through the rental process and would recommend!

Anusha · 16 April 2025

5/5

Google

Finding a new flat has never been easier. Dillon was my main contact at KFH and the customer contact with him was great. He is very professional, customer oriented and efficient. He organised my move perfectly and answered every question I had. I completely recommend KFH Team and Dillon in the real estate world.PositiveResponsiveness, Quality, Professionalism, Value

Mylène · 15 June 2022

5/5

Google

Fantastic ! Highly recommended !

Camilla · 12 November 2025

Agent replied · 16 April 2026

Thank you so much for your review, Camilla! We are truly grateful for your recommendation and delighted to hear you had such a positive experience with our reliable service.

5/5

Google

Hydar Shubbar has been an amazing agent. It was our first time renting in London and he helped us find de right flat in the right beighborhood in record time. He also guided us during the whole paperwork process. Would definitely call him again

Carolina · 20 July 2023

5/5

Google

Had an amazing experience with KFH! Shoutout to Dillon from the team made our letting process so seamless from viewing to signing the contract. Very responsive to all of our needy queries and on top of every detail. Highly recommend KFH for anyone looking for a flat near Belsize Park area!

Nancy · 10 December 2022

5/5

Google

We worked with Colin and Tom at Belsize office of KFH to find a rental property for our client at The Urban Collective. They were highly organised and helpful, specially when it came to dealing with the details of lease documents / reference checks etc. Very approachable and communicative. Do look them up if you are searching for a rental property in Swiss Cottage / Belsize Park and nearby areas.

Mayank · 16 June 2018

5/5

Google

I recently rented a new property through Fergus at KFH, it was a great experience and restored my faith in the property search process. Fergus was extremely helpful and took time to research the type of property we were looking for. He was a pleasure to deal with and extremely helpful, and the process was extremely smooth. We're really happy with our new place. I'd highly recommend renting through KFH.

Gillian · 16 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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