Kinleigh Folkard and Hayward Lettings reviews in London

★★★★★ 5/5

Google

I have recently purchased a flat in Highgate through KFH. Specifically through Mark Elliott at KFH Highgate. As a first time buyer I was (and still am) very green to the ins and outs of buying a property. I had met a number of agents and viewed a number of flats prior to meeting Mark and I can honestly say that the service Mark provided was above and beyond what I had experienced previously. Mark was insightful, extremely helpful and was willing to take the time to try and understand the type of property that I was looking for. He was patient when I wanted to return for multiple visits to a single property and gave me excellent advice along the way to help give me clarity in terms of my next move. When I did find the property that I ended up buying, Mark was never pushy in terms of offers etc. Just the opposite in fact. He gave me the insight and knowledge to make confident offers on a property that I really wanted. I can't thank him and KFH enough. If and when i buy or sell again, KFH will, without doubt, be my first and only port of call.

Raz · 16 June 2017

★★★★★ 5/5

Google

My husband and I have been dealing with Bianca at Kinleigh Folkard & Hayward Highgate for a few months now after moving from Australia to London. Bianca has been extremely helpful and consistent in her contact with us, continuously updating us with a great range of rental options that she selected on behalf for us after we provided her with an outline of what we were after. Bianca is a friendly professional whom we would highly recommend you get into contact with if you are looking for a property. KFH, in our experience, offer a great agency service.

Renee · 16 June 2017

★★★★★ 5/5

Google

A difficult transaction but you made it happen! We are incredibly grateful to Samara, Shaun and the team at KFH for your professionalism and determination to get our property sold and over the line. We would have no hesitation in recommending you as a top quality Agent who get the job done! Thank you.

Philomena · 15 June 2023

★★★★★ 5/5

Google

Shaun Cunningham and Carlton Ruth were incredibly professional, helpful and patient; they went way beyond their duties to give assistance for any issue that came up during the sale of my flat and were constantly available in and out of work hours. I strongly recommend KHF at Highgate to anyone who is looking to sell/buy a property in the area!PositiveResponsiveness, Quality, Professionalism, Value

Stefano · 15 June 2022

★★★★★ 5/5

Google

Safia had been exceptionally helpful. Both myself and my partner had found her approach highly professional. She came prepared with a brochure of the properties in hand whilst we viewed them.This certainly proved a massive help when viewing, as well as getting a real feel for the area. She was very knowledgable and made us feel confident about our choices. Thanks again to Safia and her team for their welcoming and commendable services! Shahid & Julia

Sh0 · 16 June 2019

★★★★★ 5/5

Google

Kfh have been amazing, a great service and I highly recommend them as an agency. Mark has been such a pleasure and made the moving experience smooth and easy

Chloe · 18 October 2024

★★★★★ 5/5

Google

Thanks so much to KFH for my first home with my partner. We had the lovely Aisling Frater-Kelly helping us along our way to finding our new home she was excellent very informative and personality for days! Really recommend, thanks for everything we are so so happy

Finley · 12 October 2025

★★★★★ 5/5

Google

My mum recently purchased a property in Southgate. Estate agent Oliver Blaine was extremely helpful in pushing the sale along. Always on the other end of the line with answer's to questions. Made what can sometimes be a stressful experience a pleasant one. Thank you Oliver!!

Kelly · 17 November 2023

★★★★★ 5/5

Google

I highly recommend this agency, KFH they are very professional and trustworthy. especially Francesca, she is very helpful, and very professional in her work, always with very good communication throughout the entire process, I finally moved to my new house, thanks to Francesca super star.,

Beribu2008 · 17 November 2023

★★★★★ 5/5

Google

Chris and his team in Highgate lettings at KFH are excellent Everything Dealt with in a speedy and professional manner after Having achieved an excellent price letting my flat Highly Recommended!

DANIEL · 10 August 2024

★★★★★ 5/5

Google

Many thanks to Mark and also Chris at KFH Highgate. Swift, friendly and professional service throughout. I would not hesitate to recommend them.

Nick · 8 December 2024

★★★★★ 5/5

Google

I would like to make a comment on the service of this estate agency, KFH in Highgate Village. Euan Makhecha from KFH enabled the sale of the flat and was a pleasure to work with throughout the process. They streamlined the conveyancing by recommending their own solicitors who were absolutely brilliant: Boulter and Co in Crouch End. This made the process far easier than sourcing my own solicitor. All the team were superb and I cannot thank them enough.

Norman · 3 August 2024

★★★★★ 5/5

Google

Hanan Badry has been showing properties to my wife and myself for the past two weeks and deserves full marks for her people skills. She has empathy with the customer needs, is patient and straight in her dealings. SO far I have not found property that ticks all the boxes, but Hanan has offered several viewings and understands our requirements. I think she is a credit to KFH in Highgate.

Joel · 15 June 2020

★★★★★ 5/5

Google

My wife and I found the perfect apartment, however we were both back in the United States. Bianca was prompt in all of her emails answering our many questions. She completed several video conferences, a walk through the apartment, all while we were still in the US keeping in mind the eight hour time difference. Bianca help us navigate through the many nuances of London's rental laws. We couldn't ask for a better experience.

Michael · 16 June 2018

★★★★★ 5/5

Google

We have recently sold our home with KFH Highgate, our estate agent Samara was incredibly helpful, supportive, and available throughout the whole process. I would be more than happy to sell with the help of Samara again in the future. If you’re selling in Highgate I’d recommend using KFH.

Sophie · 15 June 2023

★★★★★ 5/5

Google

A huge thank you to Sam who has been absolutely incredible throughout the whole process. He is highly professional, a great communicator and someone who evokes complete trust. He has constantly made himself available whenever needed and is an all round great person to deal with. I could not recommend Sam and KFH Highgate more highly to anyone thinking of a property move.PositiveResponsiveness, Quality, Professionalism

Jamie · 15 June 2021

★★★★★ 5/5

Google

We used KFH to find us tenants for our flat in Highgate. I was very impressed with them and in particular Maria Stafford. She was friendly, warm and sympthetic to our needs. They were prompt in their responses to our enquiries and any complications that arose. They were very quick to find us tenants. I liked their very professional and customer centric approach. I would recommend them highly.

Harold · 25 August 2020

★★★★★ 4/5

Google

We have just moved into our lovely new flat that we found through KFH, who are the most responsive and professional agency that I've dealt with! Safia was very helpful and let us go back for multiple viewings, to measure up etc. Only downside is that the repairs agreed before we moved in were not all completed (and mess was left from the repainting).

Emily · 15 June 2021

★★★★★ 5/5

Google

It is hard to overstate how brilliant Oliver and Shaun have been throughout the whole process of listing our property to completion. At every stage of the process, Oliver and Shaun, and all the staff at KFH Highgate, made a significant amount of time for us and helped us through what is a typically an incredibly stressful process. Regular communication with Oliver, typically initiated by him, made this stress almost non-existent. When we were eventually under offer, Oliver recommended a service to help find a solicitor for us; both this service and our subsequent solicitor have also been excellent and we will continue to use the solicitor for our onward purchase. We have had very mixed experiences with estate agents in the past; KFH stands alone in the great care and respect that they have treated us with and made the whole experience of selling a property as exciting as it should be. I have recommended them to many people in the area who are thinking of selling and I will continue to do so.

George · 31 May 2024

★★★★★ 5/5

Google

Fantastic work on the sale of my property. KFH were engaged to sell my 5 bed property in Archway. Shaun & Euan did an absolutely fantastic job securing multiple offers, managing the process professionally from start to finish and achieving a record amount paid for the road. Their communication and advice was clear throughout and I would definitely recommend them to anybody looking to sell their property in the area. Particularly at the higher levels, which is where they really show their differentiation versus some of the other agents. A real pleasure to deal with throughout.

Ben · 24 May 2024

★★★★★ 5/5

Google

We cannot thank Sam, Maria, James & Patrycja enough for helping us throughout the process, especially with the million questions we had as it was our first time renting! They were always welcoming and we had no issues or delays at all. We will definitely be recommending KFH to family and friends!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 25 August 2022

★★★★★ 5/5

Google

I have been so impressed by Euan Makhecha at KHF Highgate. He is helping us find our family home and is a brilliant listener, patient and completely dedicated to finding us the right property. I find him a pleasure to deal with and has given us some sterling advice. He is real and honest and no games, which I really appreciate. Thanks for being a great partner Euan!

Emma · 24 November 2024

★★★★★ 5/5

Google

Mark from the KFH team was great - made everything super speedy and efficient in getting rental agreement sorted, and was super helpful communicating via email/whatsapp to make easy to keep things moving alongside my work schedule!

Jen · 16 November 2025

★★★★★ 5/5

Google

Excellent service from Christopher Hulme and his teammate Tianna Johnson. They were very professional yet approachable. I moved to London from abroad and I was not familiar with the process of renting. But I was walked through the process and Chris always responded my emails promptly and cleared all my questions. I did a virtual viewing and within short notice they arranged a viewing for a friend of mine on my behalf. Based on my experiences and interactions with the team, would definitely recommend working with KFH for renting or letting.

Chandula · 15 April 2024