Trusted Agent profile · London
★★★★★
594 reviews across 1 platform
24 Broadway Parade, London, N8 9DE
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 24 Broadway Parade, is rated 4.9 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Barrington and the team at Crouch End KFH for skilfully handling the sale of our house earlier this year. Barrington is always responsive and diligent and managed our sale in very complex circumstances caused partly by the government's fiscal policy in 2022. We recommend KFH Crouch End and Barrington for his professionalism, expert knowledge and advice plus excellent customer service.
5/5
GoogleJack Terzoli Was super helpful with our move and understanding of our circumstances. He was very patient and answered any queries in a timely manner so that our minds were put at rest. Thank you Jack!
5/5
GoogleHad a wonderful experience with KFH - Reuben is so knowledgeable about the properties he is showing and any detail he doesn’t know off the top of his head he will find out and get back to you super quickly. KFH managed to sell my parents home before it even went on the market, and 8 years later they managed to sell me my first home the day it went on the market!! They know their stuff!
5/5
GoogleI had a great experience with KFH Crouch End buying my first flat. Robert was a great help and gave me a lot of support throughout and kept me on track. I would definitely recommend them and especially Robert! I had been looking for a while and just couldn't find anywhere that I really liked. Robert understood exactly what I wanted & found me the perfect flat! Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleFatma was amazing - she not only got to know what I was looking for, but proactively went out of her way to give us every opportunity to find it. Now we live in an amazing house, in our price range, in an amazing place. If there was a way for 5+ stars, I would give it. Penny was dope too; making sure the paperwork was tip-top. Would use KFH, Fatma & Penny again in an instant (but hope I don't need them for awhile)!
5/5
GoogleWe were looked after by the wonderful Fatma and Nicole at the Crouch End branch. They listened carefully to all of our needs and made sure we visited appropriate properties, within our budget which perfectly suited our family. They came back to us at all times in a timely manner with the upmost professionalism and up to date information. I couldn’t believe how quickly we found the right property. Cannot thank them enough for their helpful, friendly and fruitful service. Would definitely recommend to friends and family. We are so happy with our new home. Thank you Fatma and Nicole in the Crouch End Team!
5/5
GoogleWe used KFH, Robert Hamlyn was our estate agent, for the recent sale of our flat. It was a difficult process to go through, but every time we hit a problem, Robert helped us carefully work through it. He was patient, helpful and knowledgeable. We also used a KFH recommended solicitor, Lisa Noble from Comptons. She was also excellent, with good communication and incredibly helpful, especially when things didn't go as smoothly as planned, as if often the case when selling a flat.
5/5
GoogleI had the best experience with my move and I’m deliriously happy with my new flat! The agency was very helpful and especially Fatma Kemal who initially contacted me about the flat and was the negotiator who helped me during this stressful procedure. She responded quickly to all my emails and she gave me guidance as it was the first time I rented an entire flat. I feel so grateful to Fatma and thank her loads. Furthermore after I moved in our washing machine stopped working and after I contacted the agency they fixed it the next day. Very happy with their services, highly recommend.
5/5
GoogleKFH have just rented my flat out and I cannot fault them. They were brilliant at communicating, advising and delivering. Particular shout out to Nicole and Pat. Thank you both - you were fantastic!
5/5
GoogleWe recently sold a property through KFH crouch end. The whole experience was really excellent and highly professional. Communication was very diligent, and the marketing really well done. Overall, a very impressive service and I would highly recommend them if you are looking for an agent.
5/5
GoogleWe recently sold our flat, and KFH provided an exceptional service from start to finish. From the moment we engaged him, he demonstrated professionalism, deep market knowledge, and a genuine commitment to achieving the best possible outcome for us. Fin guided us seamlessly through the entire process, keeping us well-informed at every step. His communication was always prompt, clear, and reassuring, which made what could have been a stressful experience feel smooth and manageable. He went above and beyond to ensure all aspects of the sale were handled efficiently, from marketing the property to liaising with buyers and solicitors. What really stood out was his proactive approach and attention to detail. Fin anticipated potential challenges and addressed them before they became issues, ensuring everything stayed on track. His dedication and expertise made all the difference in achieving a great result in a timely manner. We couldn’t be happier with the service KFH and the team provided and would highly recommend him to anyone looking to sell their property. Thank you, for your outstanding work!
5/5
GoogleHaving bought our first property through David at KFH, we couldn’t be happier with the support and responses we got from him throughout the whole process. Thank you to David and the whole KFH team.
5/5
GoogleBoth Jayden and Robert were incredibly helpful and went out of their way to make things as stress-free as possible. They responded to calls and emails promptly, facilitated viewings at times to suit me and were extremely courteous throughout. Despite the market being difficult, their advice was always honest and I sold my flat quickly so I was able to purchase the house I wanted! I would not hesitate to recommend KFH Crouch End to anyone wanting to sell in the area. Thank you!
5/5
GoogleThis team are the real deal. Professional from start to finish. In this tricky market our house was sold in a couple of months. The team always kept us updated and provided honest feedback. They also showed amazing sensitivity around my personal situation. Barrington is straight up honest, sincere and really personable person. Jayden also ultra professional and just an all round excellent agent. In fact whenever I called the office anyone who answered the phone always had time to ask how I was and was able to help. I wish other estate agents would take a leaf out of their books. The estate agent business is not just about buying and selling houses, it's about building relationships, and KFH do this brilliantly. I guess this is why they are the best. Anyone needing to sell a property, I totally recommend KFH Crouch End!
5/5
GoogleWe recently sold our home of 17 years and bought another - both transctions handled by David, Barrington and the team at KFH Crouch End. The process went really well, in a challenging market. Throughout, we kept an honest and open dialogue with KFH, which was invaluable. Most importantly, having understood our needs, they spotted a specific opportunity for us to purchase our ideal home - and we moved in last week. We can recommend both their patience and customer service, alongside a shrewd understanding of the market.
5/5
GoogleWe had a great experience when we were looking to rent a property through KFH. I can 100% recommend their services and Abdi Ibrahim (our lettings negotiator) was an absolute star. He helped us get our dream property and was super friendly and helpful throughout the process and beyond. Any questions or concerns we had Abdi was quick to offer guidance and he saw us through the whole tenancy process smoothly and efficiently - he has still had the time for any questions we have had since we have moved in too. We would absolutely recommend KFH and Abdi!
5/5
GoogleBoth Jayden and Robert were incredibly helpful and went out of their way to make things as stress-free as possible. They responded to calls and emails promptly, facilitated viewings at times to suit me and were extremely courteous throughout. Despite the market being difficult, their advice was always honest and I sold my flat quickly so I was able to purchase the house I wanted! I would not hesitate to recommend KFH Crouch End to anyone wanting to sell in the area. Thank you!
5/5
GoogleI can highly recommend Kfh in Crouch End and particularly David Davoli who was my main point of contact there. I had an extremely stressful experience of moving as I was selling 2 properties up in Edinburgh and moving back to London. David showed me several flats in Crouch End but there were problems with the first one I offered on because of subsidence and with the second due to the chain breaking down. Finally after 8 months I offered on a third flat through Kfh and David was tireless in chasing everything and making sure it led to a successful outcome. He was friendly, efficient and professional throughout as were the whole team. They managed to make a stressful time tolerable and I would certainly recommend them.
5/5
GoogleNicole in the lettings team is just super! Massively proactive, honest and very professional. I’ve also sold a property via the sales team. David, Fin and the entire team were a real pleasure to deal with and just made the entire process as stress free as possible. Hands down and by far the very best experience we have across a range of agencies in the Crouch End area.
5/5
GoogleThank you to Abdi (Ibrahim) for helping us find our new home! Abdi was thoroughly professional, friendly and never pushy. He was always willing to go the extra mile and show us a range of options. He did a short video tour of a place that hadn't yet had work completed, which we really appreciated. We ended up securing it and are really happy. Great service. thanks a lot! Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleWe had a great experience, thanks to Jack Terzoli, who helped us find our new flat. Jack sent us property alerts that matched what we were looking for. It made a huge impact on our search. We were able to visit and secure a place rather quickly. The whole team is friendly and approachable. Highly recommend!
5/5
GoogleWe have bought and sold our flat in crouch end with KFH over past few years and both times dealt with Robert Hamlyn. He and KFH have been excellent throughout the process, transparent and very reliable. Robert has been very patient and helpful in sorting out any issues in a timely way and we would highly recommend anyone thinking to buy or sell in crouch end area to use KFH.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleAbsolutely Appalling. I would strongly advise anyone thinking of using this agency to reconsider. The agent who was in charge of our letting was James. When showing us round he promised many things such as the re-grouting of a bathroom and a professional clean before we moved in. After you have paid he completely denies he ever said these things and says you agreed to the flat ‘As seen’. A phrase which he so rigidly stuck to we expect to move in with him in the lounge as this was technically ‘As seen’. When we were handed the sets of keys, some of which did not even work, we went to take a look at the flat. The professional clean had undoubtedly never happened. There was half eaten food in the fridge, rubbish under the beds and even ash in the ashtrays. Also despite insisting the flat was ‘As seen’ some of the nicer items of furniture had been removed. When we tried to ring James explaining this, coincidentally for the next few days whenever we rang we would be told ‘he is out on a viewing’, ‘he is out the back’, ‘he has just had to dash out of the office’ and our favourite - ‘he is on the toilet’. None of us have been able to get through to him despite calling on so many various occasions. Seeing as James had apparently disappeared of the face of the earth the only suggestion they had was to call the landlady directly. Which makes you wonder what on earth the extortionate agency fees you pay are for, when I asked this I was informed that they do not manage the properties so I genuinely am at a loss as to what that charge is for. The service was terrible, the communication with our agent close to non-existent. I cannot stress how much we would advise against using these agents for lettings.
5/5
GoogleWe recently had the pleasure of dealing with Abdi at KFH while renting a house at short notice. Abdi made the whole process painless and stress-free (which isn't always the case!) We saw a property we liked and within 24 hours Abdi had arranged a viewing. He is very friendly and approachable and was always on hand to answer any questions we had. He was extremely courteous and professional and a delightful person to work with. I wouldn't hesitate to recommend him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's London office has 594 reviews across 1 platform: 594 on Google.
Kinleigh Folkard and Hayward London is rated 4.9 out of 5 across all 594 reviews, and 4.9 out of 5 on Google from 594 reviews.
Kinleigh Folkard and Hayward London, 24 Broadway Parade, London, N8 9DE.
