Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold a house through KFH and I would wholeheartedly recommend them to others. They were very professional, knowledgeable and always prompt with feedback and updates. Linda in particular was extremely helpful. She gave excellent advice, kept in regular contact and handled the sale brilliantly. We are very grateful to her for all her hard work and we have nothing but high praise for KFH
Russell · 29 July 2019
★★★★★ 5/5
GoogleI'm not normally one to leave reviews, but I was so satisfied with the service I received from Fran when I called and enquired about a property. She was super knowledgeable and answered all our queries. We will definitely be coming back. She's a real credit to KFH.
Lilly · 30 December 2022
★★★★★ 1/5
GoogleWorst ever Block Management Company. It´s a bunch of partners partnering with the Board of Directors of the various communities. At that point, leaseholders are worthless for them. They do whatever they want, they act as they wish only caring for the Board of Directors to keep them happy and maintain their kiosk. Run away from these people.NegativeQuality, Professionalism
Ana · 21 June 2021
★★★★★ 5/5
GoogleKirsty Burke was brilliant during my tenure in Orleston Mews, London
Matt · 11 June 2021
★★★★★ 5/5
GoogleFantastic service renting our new place. Process was easy and they were very flexible. Would definitely recommend
Jessica · 29 July 2019
★★★★★ 5/5
GoogleReally good experience with them that sorted out my issues. Really happy about the customer service and how they were available.
Many thanks to the Baker steer branch especially to Valentina the manager.
Luca · 29 July 2019
Agent replied
Hi Luca,
Thank you for taking the time to review us.
Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we have looked into this for you.
It is to our understanding that our Lettings Manager at our Marylebone branch is currently investigating this situation and will contact you as soon as she has more information.
We appreciate that this is a frustrating situation, however we hope that you know that we have your best interests at heart and are trying hard to resolve this matter for you.
Thank you for your patience.
Kind regards,
KFH
★★★★★ 5/5
GoogleThank you Kirsty Burke for the professional service
F · 25 November 2021
★★★★★ 5/5
GoogleSam El Jani was very responsive and helpful.
Charlie · 25 November 2021
★★★★★ 5/5
GoogleHighly recommend! Special thanks to Shaun & Grace.
Charlotte · 25 November 2021
★★★★★ 5/5
GoogleGreat service and very efficient!
George and Nicole were both friendly and knowledgeable.
Would recommend KFH!
Chris · 26 November 2019
★★★★★ 5/5
GoogleI've been using KFH as the letting agent for my flat for over ten years. The recent renewal was handled efficiently by Kirsty Burke and the KFH team. They provided helpful insights on the current market and completed a change of tenants seamlessly. Very happy with the service.
Robert · 25 November 2022
★★★★★ 5/5
GoogleKFH Manage the property I reside in and it is a delight dealing with them. The process with their property management department was easy and they where fast acting when fixing my maintenance issues. I would highly recommend using KFH along with their management team (especially if you are a landlord) as they are personable and professional.PositiveResponsiveness, Professionalism
Blue · 21 June 2021
★★★★★ 5/5
GoogleWe have just moved into our new house which was purchased through KFH and been highly impressed by the service all the way through. Our agent ensured that we were well looked after: from answering our queries promptly, flexibly accommodating viewing times and above all the professional and pleasant manner of dealing with us has made this process a memorable one. Thanks again Jim!
Stella · 4 September 2019
★★★★★ 5/5
GoogleGreat service and support from the financial services side via James Coles and supported by Sharon Seale - really excellent communication and availability made the whole process very easy. Thank you!
Natalie · 23 February 2024
★★★★★ 1/5
GoogleWorst ever Block Management Company. It´s a bunch of partners partnering with the Board of Directors of the various communities. At that point, leaseholders are worthless for them. They do whatever they want, they act as they wish only caring for the Board of Directors to keep them happy and maintain their kiosk. Run away from these people.
Antonio · 29 April 2021
★★★★★ 5/5
GoogleThis has been my 3rd mortgage with the KFH team of Dominic and Heather and I have found them to be absolutely efficient, reliable and professional. They are an exemplary team and I have no hesitation in using them again as well as recommending them to others.
Francis · 25 November 2022
★★★★★ 5/5
Googlefound a perfect place through great service.
George was very kind and helpful all the time.
??? · 14 May 2019
★★★★★ 5/5
GoogleKirsty Burke helped us through the process of renting our current flat, putting all the paperwork and processing everything, I can't complain its been easy to communicate , quick responds. And incase of any doubt she will help you find what you need. I highly recommend KFH and I used them in different occasions.PositiveResponsiveness, Quality, Professionalism, Value
Sara · 21 June 2021
★★★★★ 5/5
GoogleNo issues whatsoever when joining existing tenancy. Thanks Morgan!
Alex · 17 June 2021
★★★★★ 5/5
GoogleHi All, just recently moved into a KFH rental property in Streatham. The process was very smooth and well-organised. I would like to make a special mention to the agent from KFH Alex Da Silva for organising everything in an orderly manner.
Max · 29 April 2023
★★★★★ 5/5
GoogleHighly recommended, we have sold and rented our properties through KFH. Excellent communication on both sales and lettings. Much more footfall through the door than another agent we tried, sold our house within 3 weeks of being on the market and helped us complete within 6 weeks. Would definitely use them again. Many thanks to both sales and lettings at KFH Streatham.
Phil · 20 January 2020
★★★★★ 5/5
GoogleThank you Rayan Dool for your professionalism and your reactivity throughout this apartment search.
Yollanda · 20 January 2020
★★★★★ 5/5
GoogleMarta has been great! Thanks for helping us finding a new home, extremely recommend her.
Mae · 29 July 2019
★★★★★ 5/5
GoogleMassive thank you to Kaan Danis that helped us out with our new home .
Carla · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.