Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKFH Crystal Palace sold our family home in central Crystal Palace in early 2021. From valuation in June ‘20 to completion in Jan ’21 the service was excellent. KFH enabled us to navigate an unpresedented market with ease and their protocols during the pandemic meant that it was conducted efficiently and safely. Special thanks should go to Sian Fontaine in Sales who went above and beyond her role to enable us to not only secure a sale but who made us feel like we were her only client during one of the busiest periods in the property market in years. We would use this branch again without hesitation
Steph · 12 February 2021
★★★★★ 5/5
GoogleWe have a house in Sydenham that's divided into two flats and both sets of tenants moved out at the end of 2020. We had been using a different property agent, but decided to switch to KFH in Crystal Palace, partly because their management fees are much more reasonable. Jesse and Kyle handled the lettings and we could not have been happier. They were efficient, attentive and a pleasure to deal with. We now have two really good sets of tenants installed and the whole process was remarkably smooth. Full marks to an excellent team!
Peter · 11 February 2021
★★★★★ 5/5
GoogleHave had some 'interesting' experiences with Estate Agents over the years but Jack and the team have made for a refreshing change. Plenty of integrity, hard working and good communication. Would recommend.
Jonathan · 8 February 2021
★★★★★ 5/5
GoogleReally positive experience with KFH and the letting agent Tiffany. She was adaptable and easygoing and gave us some great advice. She worked with us and our needs, always making things happen when needed such as a second viewing. Even helped us do some measuring! First time renting through an agent and it has been super positive so far. Thanks!
Anna · 28 July 2023
★★★★★ 5/5
GoogleK.f.h Crystal Palace
Great service provided by the staff ..
Dealt promptly with any queries/problems...
Secure leaving routine details of the sale of our flat in their capable hands..
Many thanks to Sian a real asset to the company.
Be · 17 October 2017
★★★★★ 5/5
GoogleMy experience with KFH has been brilliant thanks to dealing with Tiffany, she was professional and friendly from the start. Payed great attention to the details in properties that I was after and presented me with some lovely properties to view. Fabulous customer service and wish every estate agent had a Tiffany working for them it would make renting a lot simpler. Thanks for all your help Tiffany!!PositiveResponsiveness, Quality, Professionalism
Jazmin · 27 August 2022
★★★★★ 5/5
GoogleDylan helped us move into our new place, he was great every step of the way, thanks a lot!
Grahame · 20 June 2025
★★★★★ 5/5
GoogleWe have bought our fist house with KFH and Siân was our agent, since the very beginning she has been incredibly professional, answering emails and calls promptly and keeping in touch during the negotiation/buying process.
Also she was very kind and friendly making this easier for us.
KFH has a very clear an straightforward system, from their side everything worked well, our second contact was Tyrone that is handling the agency during Covid 19 and he also has been professional and kind.
Thank you both.
Lu · 11 December 2020
★★★★★ 5/5
GoogleSian went above and beyond to provide professional support during my entire experience - from chasing conveyancers to following up with the seller when required.
Oluwaseyi · 25 March 2022
★★★★★ 5/5
GoogleKFH Crystal Palace were brilliant in renting out our flats. They were quick, professional, very helpful and reasonably priced. Tiffany Akoto was most helpful and always on top of things. We will use them in future.
Paul · 29 July 2019
★★★★★ 5/5
GoogleThe whole process was professionally handled. Moving to a new place can be very stressful, but with Kfh Crystal Palace help I felt I was in good hands. Tiffany was outstanding, she is excellent asset to the company.
Henrika · 26 March 2018
★★★★★ 5/5
GoogleWe were assisted by Matthew, who did a thorough job from the start to the finish of our property purchase. Matthew and KFH made the process smooth and easy to deal with, highly recommend their services
Ollie · 5 November 2024
★★★★★ 5/5
GoogleI highly recommend KHF Crystal Palace. The team there is very professional, especially Kaan; I had some problems which could have compromised the tenancy agreement, but thanks to Kaan all have been sorted out.
Val · 13 January 2020
★★★★★ 5/5
GoogleI was helped by Tiffany Marla on many occasions, which i feel very grateful for. She really helped when we were experiencing difficulties and was present all the time until we finalised everything and moved.
Agata · 29 July 2019
★★★★★ 5/5
GoogleKFH Crystal Palace are excellent. I really appreciate how much effort Sian and the team put into keeping me updated about my sale. They’re professional and proactive about getting things done. Just what’s needed!
Jade · 5 December 2019
★★★★★ 5/5
GoogleA big thank you to Kyle who has been incredibly helpful in my search for a property in Crystal Palace - knowledgeable of the area and always sending differing options through. Thank you!
Stephanie · 25 March 2020
★★★★★ 5/5
GoogleKinleigh Folkard & Hayward from Crystal Palace very professional and friendly.
Excellent service from Tiffany Akoto MARLA . Your support and dedication throughout the renting process has been exceptional. We were always well informed as things progressed, and you always made yourself available to discuss and resolve questions and so on. A truly great service and I would be delighted to recommend you and your team
IGOR · 12 November 2022
★★★★★ 5/5
GoogleWonderful service from start to finish from Amy. From giving us lifts to other house viewings not with KFH, through to unrelenting tenacity to push our purchase through to completion. We went from offer to move in within three months, and it would have dragged out longer without Amy's efforts.
We didn't use KFH for our sale, but don't believe the blurb around online agents like Purple Bricks or Nested. They don't get you the price you want and they don't put in the hard yards that a reputable local agent does. On our sale we sold for £75k more than what Nested valued the house at and £50k higher than Purple Bricks' valuation. We also sold in a week. In short: use a local agent, and if you're in Crystal Palace, KFH would be a very good option.
Gareth · 22 June 2020
★★★★★ 5/5
GoogleHighly recommend renting with KFH. From the first contact to completing the moving process, I found the experience smooth, quick and easy. I highly appreciate the service provided by Tiffany, our lettings agent. She was lovely to communicate with, ensuring that we were updated every step of the way and was transparent with all details. Overall I had a very positive experience.
Phuong · 25 March 2023
★★★★★ 5/5
GoogleKyle was super helpful, and helped us find a flat that was suitable for a dog. He was always available to chat and the whole procedure was smooth from start to finish. Thanks Kyle!
Hannah · 24 August 2019
★★★★★ 5/5
GoogleThank you for ensuring our house search went so smoothly. We are happy with the whole process and your help in ensuring we found a lovely house. You went the extra mile Kelly !!!
Joyce · 29 July 2019
★★★★★ 5/5
GoogleWe completed on our flat 2 weeks ago, and from our first viewing of the property back in May to handing over the keys, the team had our backs every step of the way. Andrew supported us throughout the whole process, advocated on our behalf and kept in touch constantly as we progressed through each stage. Both Tyrone and Amy also provided invaluable help too - all always with positivity, professionalism and clarity.
We can't thank them enough for making our first purchase go so smoothly!
Caitlin · 25 March 2020
★★★★★ 5/5
GoogleSian was consistently friendly and professional, and always responded very promptly to any calls or emails. Thanks for helping my flat purchase go smoothly!PositiveResponsiveness, Quality, Professionalism, Value
Anna · 22 June 2021
★★★★★ 5/5
GoogleMassive shout out to Sam Harvey, was very helpful during the entire process and made sure any problems I had were solved.
Benji · 25 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
