Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a positive experience with this KFH branch. My property was located out of their catchment area (Thornton Heath) but they were still keen to take it on. Selling and buying is generally stressful but the team here earned their fee in being on top of the chain and able to answer all of my questions very quickly at every stage. Even when the chain looked impossible the team (Amy supported by Tyrone) gave me confidence that it was progressing at the right pace. We also were able to beat the stamp duty holiday so that was a result. All in all a great team effort. Thanks all.
Michael · 1 July 2021
★★★★★ 5/5
GoogleFantastic service . Jack has been very professional throughout the process . Even though the purchase was very stressful Jack and Tyrone were very supportive and kept us updated throughout the purchase .
Rhea · 16 April 2021
★★★★★ 5/5
GoogleI have had the best experience with Kinleigh Folkard & Hayward Crystal Palace through Tiffany. Tiffany has displayed such urgency with aiding in finding us the best property, she took all requirements on board and even when we thought It would be impossible she came through with phone calls and emails showing her unmatched abilities. Her personal flavour and the level of communication that she added left us pleased. I would recommend anyone to Kinleigh attaching her name to that recommendation!! Thank you, thank you for making this possible and we look forward to keeping in contact.PositiveResponsiveness, Quality, Professionalism, Value
Roland · 22 June 2021
★★★★★ 5/5
GoogleGreat reliable service, Mohamed was super helpful and friendly through what’s inevitably always a stressful process. Thank you!
Shehrazade · 25 March 2023
★★★★★ 5/5
GoogleKinleigh Folkard & Hayward from Crystal Palace very professional and friendly.
Excellent service from Tiffany Akoto MARLA . Your support and dedication throughout the renting process has been exceptional. We were always well informed as things progressed, and you always made yourself available to discuss and resolve questions and so on. A truly great service and I would be delighted to recommend you and your team
ABRA · 25 March 2023
★★★★★ 5/5
GoogleKyle was very helpul with our research. He understood very quickly which were our needs and thanks to that now we can say we live in the perfect house! It only took one week! I’d recommend him 100%.
Edgar · 24 August 2019
★★★★★ 5/5
GoogleJesse and his team are amazing. From start to finish, they ensured we had a smooth process with our home. Thank you!!! Keep up the good work
Lex · 25 March 2022
★★★★★ 5/5
GoogleKFH were a wonderful agent to work with when selling our property, particularly Sian and Tyronne who worked around the clock to help us secure a buyer when our chain fell through. Thank you for all your help!
Clemmie · 29 July 2019
★★★★★ 5/5
GoogleWe've been working with KFH and in particular Ren for over a year now and his service has been excellent. Very reliable and fills our rooms quickly and with no fuss. Our trusted agent in the Penge area.
LondonSTAY · 29 July 2019
★★★★★ 5/5
GoogleThe whole process was professionally handled. Moving to a new place can be very stressful, but with Kfh Crystal Palace help I felt I was in good hands. Tiffany was outstanding, she is excellent asset to the company.
Jolanta · 29 July 2019
★★★★★ 5/5
GoogleI was very impressed how incredibly helpful & responsive at every stage Tiffany was. She helped the client to get the place she wanted and made the process of relocation very straightforward. We will definitely work with her again soon.
Martina · 26 March 2018
★★★★★ 5/5
GoogleWe have had a fantastic experience with Amy at KFH. For a bit of background we put our flat on the market with another agency last year and in the 12 weeks we had it up with them we had one viewing. We switched to KFH and within 3 days they had new photos taken which made the flat look fantastic.
We had around 20 viewings with in the first 8 weeks. When we had an offer accepted Amy navigated us through the process until completion. She was professional and always responded to emails and calls quickly.
KFH do charge a fair bit more to some other agencies but I think it was worth it.
Wesley · 10 May 2021
★★★★★ 5/5
GoogleAll the team at KFH are outstanding, with particular cudos to Tyrone, Dwayne, Matt & Holly. Their endless patience and professionalism has been exemplary. The sale would not have happened without them going above and beyond.
Catherine · 5 December 2024
★★★★★ 5/5
GoogleI had a viewing today with Devonte. I would just like to say how welcoming and professional he was. It was such a pleasure to deal with someone who is genuine and down to earth. Thank you for showing me round today and for being so nice. Lynn
Lynn · 22 May 2024
★★★★★ 5/5
GoogleSian helped me with the purchase of my first flat in London and I couldn’t have done it without her! She was a huge help right from the start, on hand to help with any questions and dealt with everything in a friendly and professional manner. Towards the end of the sale she was great at liaising with all the different parties to make sure everything was going through and on time. Thanks again for your amazing help!PositiveResponsiveness, Professionalism
Ellie · 22 June 2021
★★★★★ 5/5
GoogleSpoke to Tiffany a few days ago and she was extremely helpful, she went to great lengths to look in to a query I had. I couldn't have asked for a more thorough and honest service - Thanks !!
A · 28 August 2018
★★★★★ 5/5
GoogleWe have bought our fist house with KFH and Siân was our agent, since the very beginning she has been incredibly professional, answering emails and calls promptly and keeping in touch during the negotiation/buying process.
Also she was very kind and friendly making this easier for us.
KFH has a very clear an straightforward system, from their side everything worked well, our second contact was Tyrone that is handling the agency during Covid 19 and he also has been professional and kind.
Thank you both.
Luana · 25 March 2021
★★★★★ 5/5
GoogleDevonte has been very helpful, friendly and efficient!
Linda · 25 November 2023
★★★★★ 5/5
GoogleWe worked with Siân and the team at Crystal Palace to sell our flat having previously listed with another local agent who we weren’t impressed with. The level of service we received from Siân really impressed us.
Excellent communication and highly responsive, always quickly responding to our questions and queries which really helped to put us at ease and made us feel confident that Siân and the team were doing everything possible to support our sale going ahead as quickly and smoothly as possible.
We’d thoroughly recommend and will definitely look to KFH again in the future!
Lucy · 13 March 2021
★★★★★ 5/5
GoogleFinding a home is always tricky but the excellent service provided to me by Jesse and his team made my experience easy and wonderful. Thank you
Corey · 25 March 2022
★★★★★ 5/5
GoogleKFH CP were amazing when helping us to find a rental property. Big thank you to Sam and the team! Definitely recommend to any new renters.
Kelvin · 25 March 2022
★★★★★ 5/5
GoogleSiân and Tyrone did an excellent job of selling our house and guiding us through the process. Always there for advice and questions, always swift to respond to queries. Super professional...the whole team, couldn't praise them highly enough! We needed to sell quickly and they had us on the market in a heartbeat, with viewings before we even went live all lined-up. Nothing was a stress, no query to trivial, they know their business inside and out... So refreshing to deal with people who conduct themselves so professionally, and they are so brilliant at what they do that they make it feel effortless and were with us every step of the way. We felt like a valued customer, and really appreciated their honesty and advice at every step. Worth every single penny and more! Thank-you, Siân and Tyrone and Team at KFH Crystal Palace!
Andrea · 5 March 2021
★★★★★ 5/5
GoogleGenuinely great experience buying with KFH, but in particular Andrew Stavrou, the agent selling me the property. An incredibly friendly and professional attitude throughout the process and provides regular updates while chasing anything outstanding throughout the chain.
Benjamin · 29 July 2019
★★★★★ 5/5
GoogleVery professional and when there were hitches they were discussed and ironed out quickly. Good overall service
Susan · 20 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
