Trusted Agent profile
★★★★★
553 reviews across 1 platform
199a West End Lane, London NW6 2LJ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's London office at 199a West End Lane is rated 4.7 out of 5 across 553 reviews on 1 platform, including 553 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleOceane has been amazing during the process of securing a rental property for us. She was super friendly, quick to respond to any emails/queries and made the whole process super easy. Thank you Oceane for all your support we are so grateful and appreciate you going above and beyond!
5/5
GoogleI recently sold my flat through KFH. Joe and the team were professional and helpful throughout what can be a stressful experience. They were always there to help guide me through the process and offer counsel on how to keep everything moving efficiently in the chain. Would happily recommend to anyone looking to buy or sell.PositiveResponsiveness, Professionalism
5/5
GoogleNye was great at managing our viewings and setting up our new tenancy. He was very friendly, responsive and always kept us up to date. Would definitely recommend him. Thanks!
5/5
GoogleI have dealt with David Moreton and his team a number of times as a buying agent and have always found them to be professional, accommodating and incredibly knowledgeable on the area. I dealt with Alex Singh during our most recent purchase and he too embodied everything I've come to expect with the branch. Wouldn't hesitate to recommend Alex and David to anyone.
5/5
GoogleOceane was quick to respond to queries. She found me flats that fit my needs to view all on the same day to accommodate my busy work schedule. She was quick to put in the offer to secure the flat. It was a seamless process with professional service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently bought a flat using KFH in West Hampstead and were so pleased with the service. Jamie Maguire was fantastic - incredibly helpful, thorough and quickly available for our many queries. He also managed to get us into our new place by Christmas by continuously chasing the process along, which was such a bonus - thank you!
5/5
GoogleElliot Brown has been great through this whole process. Very fast response times. Any time I called with more questions he answered and is well knowledged with the rental laws. We moved from a different country so there were a lot of questions and he was always patient and responsive. I would highly recommend Elliot.PositiveResponsiveness, Professionalism
5/5
GoogleI'm writing on of both of us to thank you Kelly, for your help in arranging our rental. You have been really professional and efficient, but also friendly which we really appreciated, and we have been really impressed with the level of service. We just wanted to record our appreciation and to wish you well.PositiveProfessionalism
5/5
GoogleExcellent Service. The staff at KFH, particularly Alex & Dillen are knowledgeable, thoughtful, very proactive, follow things up and with great attention to detail. Believe it or not they care! We can't recommend them highly enough. KFH's safe hands supported us through the "Brexit" traumas and into a very smooth sale. Thank you guys you made the whole house move possible during unprecedented volatile times.
5/5
GoogleAn amazing service with Kfh West Hampstead! Med Moroglu has been a great help and has exceeded our expectations, his attention to detail and endless support throughout has been second to none. From the beginning Med has gone above and beyond in helping us get our mortgage in place and we would highly recommend him to all of our friends and family.
5/5
GoogleNye is the most professional, helpful and honest contact I’ve made whilst flat searching. He made the process so much easier for us in such a difficult market and we wish everyone was like Nye. Thanks so much
5/5
GoogleGreat experience with KFH on a recent transaction, a big standout in the crowd of estate agents. Alex was exceptionally responsive and attentive throughout the process, and tirelessly helped out on the many bits and pieces that came up. Big thanks to him and the entire team, also for fitting around my sometimes difficult schedule.
5/5
GoogleI had an exceptional experience with KFH in West Hampstead. I was able to secure the most incredible apartment. I worked with Nye who was extremely helpful and knowledgable! Thank you!
5/5
GoogleSam and the team were very helpful getting us up and running in our new flat. Responsive and helpful answering our many questions throughout the process.
5/5
GoogleOur agent Miles was just brilliant during the whole process of getting the property in London (West Hampstead). His communication and professionalism were 10/10. Could definitely recommend!
5/5
GoogleI have been searching for a flat in London during the rental crisis which has been challenging to say the least! KFH West Hampstead have given me the most dedicated and personalised service of any agent I have encountered. They will have their 'finger on the pulse' for you and really work hard to help you find the property that is right for you. I had a great experience with my viewing with Andre Williams who was very professional and personable. He really made a difference during what is undoubtedly a difficult task and made me feel very supported. Thank you!
5/5
GoogleThe KFH team is truly incredible! Especially Andre! What an absolute pleasure to work with him, swift, professional, caring and a legend. Wholeheartedly recommend these folks, we were on the market for months looking for the dream home... and they made it happen!!
5/5
GoogleNye was extremely helpful and accessible through out the process. Made the move much easier and facilitated all queries promptly. Great service.
5/5
GoogleJoe Newson kept the sale of our flat in Cholmley Gardens on track, and with good humour, through a long process. He was very accessible and proactive, coordinating between all parties in the chain diligently. We would happily recommend him to anyone selling their property in the WH area.
5/5
GoogleKelly was our point of contact throughout our search to rent a property and she was great. Really personable, took our feedback on board and listened to our requirements for the flat we were hoping for. Sadly, it wasn't meant to be renting with/via KFH but the experience and interactions would make me return in the future. Thanks Kelly!
5/5
GoogleFantastic service from Joe Newson and the team at KFH. The responses, including at weekends, were quick and detailed. The team were always personable and professional and the whole experience was a pleasure from start to finish. Highly recommended. Thanks for helping us find and secure our dream home!PositiveResponsiveness, Professionalism
5/5
GoogleI would like to say thank-you to the KFH team at the West Hampstead Offices. James Boal was my main contact and had the full confidence to entrust him to find me the right tenant. I was put at ease with the way I was looked after through the whole process. Truly professional experience. Highly recommend this Estate Agent.
5/5
GoogleNye at KFH West Hampstead could not have been more helpful or lovely through the process. Always made time for a phone call, private viewings and was very supportive through the process. Would recommend- thank you!
5/5
GoogleNye Newcombe! Wow what a bloke. Amazing service, very professional, and very kind. Also due to me being a very introverted person, your funny jokes made me feel very comfortable and made it very easy with the whole process, which is very rare due to the past. Thanks again for your amazing service and good luck on the hair transplant! And remember, a good holiday away is better than those sunbeds! Good luck for the future buddy, Dr Omur
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's London office has 553 reviews across 1 platform: 553 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Kinleigh Folkard and Hayward is rated 4.7 out of 5 across all 553 reviews, and 4.7 out of 5 on Google from 553 reviews, checked 9 October 2026.
Kinleigh Folkard and Hayward, 199a West End Lane, London NW6 2LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.