Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt’s rare to find an estate agent you can genuinely trust, but I can honestly say that Miles is exactly that. From start to finish, he was fair, respectful, and consistently focused on finding solutions as we navigated the various hurdles of the selling/buying process. I truly don’t believe the sale would have gone through without his patience and steady approach. When the time comes to move again (hopefully not too soon!), I’ll definitely be knocking on Miles’ door.
Rebecca · 22 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Rebecca. We're thrilled to hear that you found Miles to be trustworthy and reliable throughout your selling and buying journey. Your experience reflects our commitment to customer-centric service, and we look forward to supporting you again in the future.
★★★★★ 5/5
GoogleNye, is an Associate Director at the KFH West Hampstead office who dealt with letting my flat recently. He was super professional, efficient, proactive, ever cheerful, positive and friendly. He found tenants for the flat very quickly at a good rental value and he was always quick to respond to my email, calls and queries. He made the process completely stress-free for me as a Landlord and I would definitely recommend Nye and KFH for Lettings. Thanks so much Nye!
Eva · 22 July 2026
★★★★★ 5/5
GoogleWe worked with Nye in the West Hampstead office. We ended up going with a different property in Belsize Park but I felt compelled to write a review because Nye was 4x faster and more ‘on top of things’ when working with us than the other 5 agents we interacted with from other firms. Thanks and hope to work together in the future, Nye.
Jason · 16 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience, Jason. We are thrilled to hear that Nye was so efficient and attentive during your search. Our focus is always on delivering reliable and supportive service to achieve truly successful outcomes for our clients. We hope to work with you again in the future.
★★★★★ 5/5
GoogleWorking with Nye from KF&H was an absolute pleasure! From our first conversation, it was clear how personable and genuine he is. Nye was always quick to respond to calls, texts, and emails, which made the entire process smooth and stress-free. Their honesty and professionalism gave us complete confidence every step of the way. We have met with many agents and It’s rare to find someone so trustworthy and dedicated in this industry. We had a great experience working with Nye and the team at KF&H- highly recommend!
Tika · 22 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Tika. We are thrilled to hear that working with Nye was such a pleasure and that his honesty and reliability made your experience smooth and stress-free.
★★★★★ 5/5
GoogleWe recently moved to London and were searching for a place to rent. After meeting many agents across several companies, we had by far the best experience with Nye Newcombe! He was professional, proactive, friendly, and incredibly helpful, with clear and trustworthy communication throughout. Nye really listened to what we were looking for and respected our needs, rather than just trying to “sell” us a property. As newcomers to London, we also appreciated the time he took to share insights about the neighbourhood (both objective and personal). We truly enjoyed working with him, thank you Nye! Highly recommend!
Amanda · 22 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Amanda! We're thrilled to hear that Nye provided you with a smooth experience and was able to support you in your search for a rental in London. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleI was desperately looking for a nice apartment in Finchley Road/Kilburn area and thanks to Behar from KFH my dream became true! The flat is very well maintained, in line with local costs, and the process was straightforward.
Behar followed me from A to Z and has been very nice to answer to all my questions before and after the check-in date, as this was my first application for an apart in the UK.
Strongly suggested
Nicolò · 22 November 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback, Nicolò! We are delighted that Behar was able to help you find your dream apartment in the Finchley Road/Kilburn area and that the process was so straightforward for you. Your satisfaction is our priority.
★★★★★ 5/5
GoogleThe team at KfH West Hampstead helped when we sold our flat in South Hampstead. It wasn't an easy market, and selling property in England is inherently challenging, but the KfH team were hard working, efficient, professional and I trusted them throughout the process. I endorse them for anyone considering selling in the area and I would 100% use them again. Thank you and well done David, Theo and Miles!
Martin · 22 December 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback, Martin. We are delighted to hear that our customer-centric team at KFH West Hampstead provided you with trustworthy and efficient support during your flat sale in South Hampstead. Your endorsement means the world to us, and we can't wait to assist you again in the future.
★★★★★ 5/5
GoogleKFH have been really great in finding us a good rental - huge thanks to Nye in particular who has been enormous in getting things sorted on time and following up with issues after we've moved in despite it not being his normal day-to-day role! Thanks again guys
Elliot · 10 April 2026
Agent replied · 23 June 2026
Thank you for sharing your experience, Elliot. We are thrilled to hear that our team has been supportive in finding you a great rental. Nye's dedication to resolving issues promptly, even beyond his usual role, truly reflects our commitment to delivering reliable results. We appreciate your kind words and are always here to assist you further.
★★★★★ 5/5
GoogleNye has been incredibly helpful and transparent throughout our flat search and pre-move arrangements. Even after we moved in, he’s continued to support us with our initial questions while our property manager has been away. We really appreciate his support and willingness to go the extra mile.
Aliaksandra · 11 April 2026
Agent replied · 23 June 2026
Thank you for sharing your experience, Aliaksandra. We are delighted to hear that Nye has been so supportive and transparent during your flat search and move. If you have any further questions, please feel free to reach out to us.
★★★★★ 5/5
GoogleWe worked with Nye Newcombe, who did an outstanding job recommending us places to rent and walking us through the offer process. Nye was very professional and transparent, took our non-negotiables into proper consideration (unlike many other agents), and demonstrated great fairness both to us and the landlord who owned the place we put the offer on. We would highly recommend Nye as a letting agent!
Elijah · 22 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Elijah. We're thrilled to hear that Nye provided you with outstanding service and truly listened to your non-negotiables. Your trust in us means a lot!
★★★★★ 5/5
GoogleWe had a very positive experience with KFH while looking for our new flat to rent. Behar was extremely helpful throughout the whole process, professional, reliable and always clear in his communication. He ensured everything ran smoothly and made us feel well supported from start to finish.
Serena · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Serena. We're thrilled to hear that Behar provided you with reliable support and clear communication throughout your flat rental process. Your positive experience reflects our commitment to great customer service, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI recently bought my first flat, and as a first-time buyer I felt quite inexperienced and overwhelmed by the whole process. Iwan was fantastic : friendly, communicative, and always supportive. He made everything as smooth and stress-free as possible. Thank you so much for all your help!
Elisabetta · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Elisabetta. We're thrilled to hear that Iwan provided you with fantastic support and made your first-time buying experience smooth and stress-free. Your feedback is invaluable to us and we look forward to serving you again in the future.
★★★★★ 5/5
GoogleJust purchased a property in the area and the KFH team, especially Iwan, delivered the best service. All the process ran super smoothly and Iwan was communicated throughout, letting me visit the property many times over the months. Would highly recommend!
Luca · 13 January 2026
Agent replied · 13 April 2026
Thank you for your wonderful review, Luca. We're thrilled to hear that Iwan provided you with the best service and made the process run smoothly. Your recommendation means a lot to us and we look forward to supporting you in the future.
★★★★★ 5/5
GoogleFrom the perspective of a buyer, Miles was extremely helpful in pushing along the purchase of my flat. He went up and beyond to resolve issues around the sale, and was very understanding when I raised concerns. Thank you Miles!
Thomas · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Thomas. We're thrilled to hear that Miles provided you with such reliable support and was understanding throughout your flat purchase. Your feedback truly reflects our commitment to customer-centric service, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleA huge thank you to David and his team at KFH West Hampstead for managing the sale of my house. Their expertise in facilitating the sale was in my opinion second to none. Supportive, calm, friendly, efficient and knowledgeable in achieving an excellent result. Very well done!
Dennis · 22 July 2026
★★★★★ 5/5
GoogleNye was very accomodating and ensured that the entire process was wound up quickly and efficiently. We are grateful for his assistance. He is a star!!!
Monica · 23 April 2026
Agent replied · 23 June 2026
Thank you for sharing your experience, Monica. We are delighted to hear that Nye provided you with quick and efficient support. We appreciate your kind words and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI’ve been working with Theo while searching for a property to buy and the experience has been great so far. He’s been really responsive, knowledgeable about the local market, and proactive in sending over properties that match what I’m looking for. Theo takes the time to answer questions clearly and never makes the process feel rushed or pressured, which I really appreciate as a buyer. Looking forward to continuing the search with his help. Highly recommended!
David · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience David. We are glad to hear that you find Theo's local expertise and support helpful in your property search. Our goal is to provide reliable and knowledgeable assistance while ensuring you feel comfortable throughout the process. We look forward to continuing to work together and achieving truly successful outcomes.
★★★★★ 5/5
GoogleI can't thank Kam enough for everything she's done to help me find the perfect apartment. She has truly gone above and beyond in every way, making the whole process of finding a new home so much smoother than I ever imagined, especially in a city like London, where it can feel like a total jungle! Kam has always been available to chat, quick to respond, and so open to listening to all my requests, no matter how specific or small.
Thanks to her, I’ve found an amazing little apartment that’s not only perfect for my needs but also marks the start of a new chapter in my life. It's a place where I can finally leave behind a difficult period and step into something much more positive. Kam’s support has been incredible, and I genuinely feel like she’s been more than just an agent, she’s played a big part in helping me start this fresh new era of my life.
I'm so grateful for everything, and I couldn’t recommend her enough for anyone looking for their next
Rocío · 22 August 2025
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I recently rented a flat through Nye, and I couldn't be more impressed with the service! From start to finish, Nye was incredibly helpful, professional, and responsive. He went above and beyond to ensure that everything was taken care of, making the entire process smooth and stress-free. He answered all my questions promptly and made me feel comfortable every step of the way. If you're looking for a knowledgeable and dedicated agent, I highly recommend Nye! Thank you for everything!
Jonathan · 22 August 2025
★★★★★ 5/5
GoogleMy partner and I had the pleasure of working with Nye through our rental process. Nye was able to suggest one property they thought would suit us and it did! We moved in. We had been looking for months and Nye was able to find us a place within a couple of days! We had a quick turn around, 5 days from putting in the offer and moving in and Nye made themself available at any given moment and made the process stress free and we moved in on time. Best service I’ve ever had with an agent! Thanks so much Nye.
Danielle · 22 August 2025
★★★★★ 5/5
GoogleKFH branch in West Hampstead exceeded my expectations. When you walk in this office, you feel like dealing with true professionals. I'm very happy with the service I received here and will highly recommend using this estate agent.
Very impressed with the quality of customer service here at KFH. David Moreton helped me a lot. David is the best person trying his best to help people.
I will always come back to KFH and recommend using this estate agency only.
Many thanks KFH for everything you have done for me.
Alex · 22 August 2025
★★★★★ 5/5
GoogleMiles was very helpful throughout our purchase, doing everything in his power to push the sale along. He was also very quick to respond and an excellent agent!
Clarissa · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with us Clarissa. We are pleased to hear that Miles provided excellent support and was quick to respond. Our knowledgeable team is dedicated to aligning with our clients' goals to achieve truly successful outcomes. If you need further assistance, please do not hesitate to reach out to us.
★★★★★ 5/5
GoogleDavid, Miles and the team did a fantastic job selling our home for the price we wanted and providing an excellent service to ensure the chain stayed together. They also came through for us when our original purchase fell through to find us the perfect property that exactly met our requirements and making sure we saw it first. We couldn’t recommend the team highly enough and if we ever decide to move, would definitely use them again.
Nicola · 22 August 2025
★★★★★ 5/5
GoogleDespite several challenges in the buying process Miles was incredibly helpful in driving it forwards.
Dan · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with us, Dan. We are glad to hear that Miles was supportive and helped you navigate the challenges in the buying process.
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