Trusted Agent profile · London
★★★★★
1,581 reviews across 3 platforms
336, Mare Street, London, E8 1HA
Part of Keatons, see every office.
Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,581 reviews on three platforms, including 137 Google reviews rated 4.5.
137
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,422
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with them. They made our property finding process so much more easier. Their customer service was top notch and very informative. Well deserved 5 stars.
Thank you Rachel, that's fantastic to hear.
5/5
TrustpilotThank you, Elza.
The tenancy coordinator Elza Kapitanska assisted me on the contract signing and all other necessary steps of my move-in. I'm grateful for Elza's guidance and swift response in emails. My experience with Keatons has been very positive.
That's fantastic to hear, thank you for your review.
5/5
Trustpilot*****
I viewed two properties with Samuel, who was very responsive and knowledgeable, and took the time to really understand what my needs and requirements were. I really appreciated his honest approach and eagerness.
That's great to hear, thank you Marc.
5/5
TrustpilotI found Keatons to be decent and…
I found Keatons to be decent and speedy, as well as (unusually) personable. This last in large part due to Charlotte Hill, who was very helpful and quick to respond, which I really appreciated.
Thank you, that's great to hear.
5/5
TrustpilotAsked by Keatons to leave a 5-star review
We were asked by Keatons to leave a 5-star review since it seems that staff appraisals require that as evidence of good work, I'd like to think that there are other less draconian ways for their management to build a happy and efficient team.
Thank you Jonathan.
5/5
TrustpilotOJ made the whole process so easy
OJ made the whole process so easy, he is so helpful and has such a lovely attitude he is a testament to your company. Would 100% reccomend! Thank you OJ for all your hard work
That's fantastic to hear, thank you for your review Scarlett.
5/5
TrustpilotExceptional Experience
My husband and I had a great experience working with Keatons, specifically Justine Reynolds, to rent an apartment. Excellent communication, highly responsive and very friendly! Happy to work with her again in the future!
Thank you Margaret, that's fantastic to hear.
5/5
TrustpilotExcellent service
Excellent service from tenancy co-ordinator Natalie Craddock at Keatons. She makes the whole process completely pain-free.
That's great to hear, thank you Susan.
5/5
TrustpilotNatalie and Tamanna along with Keatons…
Natalie and Tamanna along with Keatons were amazing at helping move out of the property I was renting and on to a new place with professionalism and compassion.Highly recommended
That's great to hear, thank you Phil.
5/5
TrustpilotWe had a very good experience renting…
We had a very good experience renting through Keatons. Ms Danielle Smith handled the administrative process smoothly and everything was fast and easy.Would recommend 👍🏻
Thank you Paulina, that's great to hear.
5/5
TrustpilotThank you to the Deptford branch
Thank you to the Deptford branch, really helped with all my needs finding a new homeScott, Sean and Charlotte
Thank you Corey, that's great to hear.
5/5
TrustpilotReally positive experience
Really positive experience, great communication - any bumps in the road were always followed by solutions and options which I really appreciated.
Thank you Elise, that's great to hear.
5/5
TrustpilotFriendly, professional and efficient
Matthieu and Marissa have been very friendly and professional to us and were extremely helpful in sorting our contract for a 2 bed in East London. The whole process was very smooth and all our questions/requests were answered promptly. It would not be possible without their help. Thank you very much Keatons!
Thank you Ryan, that's fantastic to hear.
5/5
TrustpilotBilly was super on it and helped us get an offer!
Filled out the only Enquiry form and received a call from Billy Haspineal within 10 minutes with a property that he thought suited. 3 days later we've got an accepted offer and a house to move into! Couldn't recommend more.
That's great to hear Hannah.
5/5
TrustpilotI have been a client of Keatons…
I have been a client of Keatons (formerly Royal Docks Property Services) since 2006. The service received from the property management team in particular has been excellent over the years. Special recognition must go to Steven Gadd, who is prompt to reply to queries and is always very helpful!
That's fantastic to hear, thank you for your review Mital.
5/5
GoogleKeatons are very professional, hardworking and reliable. I would recommend their service to anyone who is wishing to rent their property. Riaz is very helpful, supportive and friendly. Also, Lara is approachable and stayed in contact throughout the process. They all paid attention to detail and I was very pleased with the outcome.
5/5
TrustpilotBow Office
Helen from the Bow office was really good at keeping in touch and helping when we really needed to get the sale across the line.She was really good at keeping all of the parties informed.
Thank you Sue, that's great to hear.
5/5
TrustpilotGreat experience of renting a flat
Great experience of renting a flat. Involved and responsive agents Michael and Mark arranged viewing and settled things up with landlord, very polite employee Natalie helped with documents and contract. Gladly would use their services again!
That's great to hear, thank you Andrey.
5/5
TrustpilotPositive experience
Oscar at Keatons has been very helpful and attentive with our house search. His approach has been personalised and supportive, which tends to stand out when dealing with lots of estate agents amidst a stressful housing market.
That's great to hear, thank you Joanne.
5/5
TrustpilotThank you for your help Natalie…
Thank you for your help Natalie Craddock, to resolve my deposit repayment I really appreciate it.
Thank you Diego!
5/5
TrustpilotThe negotiators found me some amazing…
The negotiators found me some amazing tenants who even moved in early. The transaction was almost flawless and the staff are always helpful and professional. I have used this company for many years and will always promote them to the wider world
Thank you Sue, that's fantastic to hear.
5/5
TrustpilotExcellent Customer Services - Very Customer Friendly
Very professional and quick actions and services from Natalie - Keatons.Pleasure to use these agents, no problems at all, all done quick and organised.
Thank you for your kind review Apostolos.
5/5
TrustpilotFaultless service.
The service from Keatons (Justine) was faultless. Efficient, friendly and professional - made the experience of renting a home easier than I could have imagined.
That's fantastic to hear, thank you Yvonne.
5/5
GoogleKeatons have been marvellous. Emmanuel was on the phone straight away as soon as a property we loved dropped in price, that's where we're living now and it's perfect. The process was very efficient and simple and they dealt with all our references within a few days. An all round great service.
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Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
