Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave been tenants via Shani at keatons…
Have been tenants via Shani at keatons for many years and have had the best experience from the day of viewings , to when we moved in years ago and up to now if we need anything at all. Always very helpful kind and knowledgeable!
Louise · 28 November 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you Louise.
★★★★★ 5/5
TrustpilotGreat Experience
Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.
Rachael · 21 August 2024
Agent replied · 23 August 2024
That's great to hear, thank you Rachael.
★★★★★ 5/5
Trustpilot5* service from Natalie
I had the lovely experience of working with Natalie, our tenancy co-ordinator overlooking our move. She was very attentive and always kept us updated!
Tyra · 23 May 2024
Agent replied · 13 June 2024
Thank you Tyra, that's great to hear.
★★★★★ 5/5
TrustpilotI really love this site it makes me…
I really love this site it makes me save some time becauseit makes some things easier for me and faster.
Godwin · 27 July 2024
Agent replied · 23 August 2024
Thank you Godwin.
★★★★★ 1/5
TrustpilotI have phoned Keaton’s Kentish Town…
I have phoned Keaton’s Kentish Town branch nearly 10 times over the past month and not once have they picked up the phone. Completely bizarre behaviour from a letting agency.
Ella · 13 January 2024
Agent replied · 13 June 2024
Hi Ella, I'm sorry to hear this, please could you email headoffice@keatons.com with your query and we will see that it gets answered.
★★★★★ 5/5
TrustpilotSmooth Renting Experience
Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.
Jessica · 12 January 2023
Agent replied · 13 June 2024
Thank you Jessica, that's great to hear.
★★★★★ 5/5
TrustpilotI have been helped by people in Keatons…LAK SINGH IS EXCELLENT
I have been helped by people in Keatons along the process and they advised me on the purchase very efficiently and honestly. Lak Singh , the advisor in Keatons, has been excellent.
Jorge · 23 November 2023
Agent replied · 13 June 2024
That's great to hear, thank you Jorge.
★★★★★ 5/5
TrustpilotTop notch property Management!
I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.
Alex · 12 October 2018
Agent replied · 13 June 2024
We're delighted to hear this Alex, thanks so much!
★★★★★ 5/5
TrustpilotElza and Luke from Keatons Bow have…
Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!
Ahlem · 20 January 2024
Agent replied · 13 June 2024
That's great to hear, thank you Ahlem.
★★★★★ 5/5
TrustpilotJust completed a contract renewal…
Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.
Landlord · 3 September 2024
Agent replied · 13 June 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotExcellent agent
Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!
Kseniia · 8 February 2024
Agent replied · 13 June 2024
Thank you Kseniia, that's great to hear.
★★★★★ 5/5
TrustpilotWonderful experience with Marissa
Flat hunting in this market has been an absolute nightmare but my partner and I did a viewing with Marissa that blew us away! She was so helpful with the property and very informative with what to do to increase chances with renting at the moment.
Jamie · 9 August 2022
Agent replied · 15 June 2024
That's great to hear, thank you for your review Jamie.
★★★★★ 5/5
TrustpilotWe had Natalie as our tenancy…
We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.
Emma · 22 November 2023
Agent replied · 13 June 2024
Thank you Emma, that's great to hear.
★★★★★ 5/5
TrustpilotRequested documents were supplied quickly…
Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.
L · 11 October 2024
Agent replied · 30 December 2024
Thank you for your review, that's great to hear.
★★★★★ 5/5
TrustpilotOJ was an extremely professional and…
OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.
Andrew · 17 February 2024
Agent replied · 13 June 2024
Thank you Andrew, that's great to hear.
★★★★★ 5/5
TrustpilotGreat service
Sean facilitated my viewings and negotiation with ease. Really happy with the outcome
Jack · 25 October 2024
Agent replied · 30 December 2024
Thank you for your review Jack.
★★★★★ 5/5
TrustpilotGosia helped us get our lovely new flat…
Gosia helped us get our lovely new flat and was really great!
Neha · 7 November 2024
Agent replied · 30 December 2024
Glad to hear this, thank you Neha.
★★★★★ 5/5
TrustpilotIt’s been a long process but we have…
It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.
Ashley · 31 August 2023
Agent replied · 13 June 2024
Glad Elliot was able to help you Ashley.
★★★★★ 5/5
TrustpilotLetting Consultant Justine has been the best
Justine has helped us so much with dealing with some complications in getting our contract signed. Really has felt like she's been in our corner the whole time backing us and helping make sure we got the flat we really wanted.
Aidan · 3 February 2023
Agent replied · 13 June 2024
Thank you for your review Aidan, glad Justine was able to help you.
★★★★★ 5/5
TrustpilotGreat service
Keatons have managed my property since 2019 and I've been consistently impressed by the service they provide. I'd highly recommend them. Elza Kapitanska and Billy Haspineall in particular have been great to work with over the past few years.
Chris · 6 April 2023
Agent replied · 13 June 2024
That's fantastic to hear, thank you Chris.
★★★★★ 5/5
TrustpilotExcellent team work
Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.
Kee · 31 July 2024
Agent replied · 23 August 2024
Thank you for your kind review Kee Sun Chia.
★★★★★ 5/5
TrustpilotAmazing experience with Luke Bull
Amazing experience with Luke Bull100 percent recommend!!Professional and friendly.
Tatiana · 18 December 2024
Agent replied · 30 December 2024
That's great to hear, thank you Tatiana.
★★★★★ 5/5
TrustpilotGreat lettings service from Keatons by…
Great lettings service from Keatons by Mark and Michael, highly recommended
David · 18 November 2024
Agent replied · 30 December 2024
Thank you David, that's great to hear.
★★★★★ 5/5
TrustpilotAmazing Support
I had the help of the wonderful Natalie Craddock when moving house. She helped me arrange a swift move-in and supported me every step of the way. Thank you so much, Natalie.
Emily · 13 October 2023
Agent replied · 13 June 2024
Thank you Emily, that's fantastic to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.