Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,586 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,586 reviews on three platforms, including 142 Google reviews rated 4.5.

Google logo

4.5 / 5

142

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,422

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Have been tenants via Shani at keatons…

Have been tenants via Shani at keatons for many years and have had the best experience from the day of viewings , to when we moved in years ago and up to now if we need anything at all. Always very helpful kind and knowledgeable!

Louise · 28 November 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you Louise.

5/5

Trustpilot

Great Experience

Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.

Rachael · 21 August 2024

Agent replied · 23 August 2024

That's great to hear, thank you Rachael.

5/5

Trustpilot

5* service from Natalie

I had the lovely experience of working with Natalie, our tenancy co-ordinator overlooking our move. She was very attentive and always kept us updated!

Tyra · 23 May 2024

Agent replied · 13 June 2024

Thank you Tyra, that's great to hear.

5/5

Trustpilot

I really love this site it makes me…

I really love this site it makes me save some time becauseit makes some things easier for me and faster.

Godwin · 27 July 2024

Agent replied · 23 August 2024

Thank you Godwin.

1/5

Trustpilot

I have phoned Keaton’s Kentish Town…

I have phoned Keaton’s Kentish Town branch nearly 10 times over the past month and not once have they picked up the phone. Completely bizarre behaviour from a letting agency.

Ella · 13 January 2024

Agent replied · 13 June 2024

Hi Ella, I'm sorry to hear this, please could you email headoffice@keatons.com with your query and we will see that it gets answered.

5/5

Trustpilot

Smooth Renting Experience

Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.

Jessica · 12 January 2023

Agent replied · 13 June 2024

Thank you Jessica, that's great to hear.

5/5

Trustpilot

I have been helped by people in Keatons…LAK SINGH IS EXCELLENT

I have been helped by people in Keatons along the process and they advised me on the purchase very efficiently and honestly. Lak Singh , the advisor in Keatons, has been excellent.

Jorge · 23 November 2023

Agent replied · 13 June 2024

That's great to hear, thank you Jorge.

5/5

Trustpilot

Top notch property Management!

I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.

Alex · 12 October 2018

Agent replied · 13 June 2024

We're delighted to hear this Alex, thanks so much!

5/5

Trustpilot

Elza and Luke from Keatons Bow have…

Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!

Ahlem · 20 January 2024

Agent replied · 13 June 2024

That's great to hear, thank you Ahlem.

5/5

Trustpilot

Just completed a contract renewal…

Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.

Landlord · 3 September 2024

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Excellent agent

Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!

Kseniia · 8 February 2024

Agent replied · 13 June 2024

Thank you Kseniia, that's great to hear.

5/5

Trustpilot

Wonderful experience with Marissa

Flat hunting in this market has been an absolute nightmare but my partner and I did a viewing with Marissa that blew us away! She was so helpful with the property and very informative with what to do to increase chances with renting at the moment.

Jamie · 9 August 2022

Agent replied · 15 June 2024

That's great to hear, thank you for your review Jamie.

5/5

Trustpilot

We had Natalie as our tenancy…

We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.

Emma · 22 November 2023

Agent replied · 13 June 2024

Thank you Emma, that's great to hear.

5/5

Trustpilot

Requested documents were supplied quickly…

Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.

L · 11 October 2024

Agent replied · 30 December 2024

Thank you for your review, that's great to hear.

5/5

Trustpilot

OJ was an extremely professional and…

OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.

Andrew · 17 February 2024

Agent replied · 13 June 2024

Thank you Andrew, that's great to hear.

5/5

Trustpilot

Great service

Sean facilitated my viewings and negotiation with ease. Really happy with the outcome

Jack · 25 October 2024

Agent replied · 30 December 2024

Thank you for your review Jack.

5/5

Trustpilot

Gosia helped us get our lovely new flat…

Gosia helped us get our lovely new flat and was really great!

Neha · 7 November 2024

Agent replied · 30 December 2024

Glad to hear this, thank you Neha.

5/5

Trustpilot

It’s been a long process but we have…

It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.

Ashley · 31 August 2023

Agent replied · 13 June 2024

Glad Elliot was able to help you Ashley.

5/5

Trustpilot

Letting Consultant Justine has been the best

Justine has helped us so much with dealing with some complications in getting our contract signed. Really has felt like she's been in our corner the whole time backing us and helping make sure we got the flat we really wanted.

Aidan · 3 February 2023

Agent replied · 13 June 2024

Thank you for your review Aidan, glad Justine was able to help you.

5/5

Trustpilot

Great service

Keatons have managed my property since 2019 and I've been consistently impressed by the service they provide. I'd highly recommend them. Elza Kapitanska and Billy Haspineall in particular have been great to work with over the past few years.

Chris · 6 April 2023

Agent replied · 13 June 2024

That's fantastic to hear, thank you Chris.

5/5

Trustpilot

Excellent team work

Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.

Kee · 31 July 2024

Agent replied · 23 August 2024

Thank you for your kind review Kee Sun Chia.

5/5

Trustpilot

Amazing experience with Luke Bull

Amazing experience with Luke Bull100 percent recommend!!Professional and friendly.

Tatiana · 18 December 2024

Agent replied · 30 December 2024

That's great to hear, thank you Tatiana.

5/5

Trustpilot

Great lettings service from Keatons by…

Great lettings service from Keatons by Mark and Michael, highly recommended

David · 18 November 2024

Agent replied · 30 December 2024

Thank you David, that's great to hear.

5/5

Trustpilot

Amazing Support

I had the help of the wonderful Natalie Craddock when moving house. She helped me arrange a swift move-in and supported me every step of the way. Thank you so much, Natalie.

Emily · 13 October 2023

Agent replied · 13 June 2024

Thank you Emily, that's fantastic to hear.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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