Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood property management
Having moved recently in a flat found with Keatons, I would like to acknowledge Jay Smith’s prompt help in resolving any issues I’ve encountered with the flat, which usually happens at the beginning of all tenancy. Jay takes the issues seriously and tries to be as accommodating as possible when managing the property. I do recommend!
Marine · 23 November 2023
Agent replied · 13 June 2024
Thank you Marine, that's great to hear.
★★★★★ 4/5
TrustpilotLauren from Deptford was very helpful…
Lauren from Deptford was very helpful in our renting process and made everything as clear as possible. I would recommend this company.
Sid · 16 September 2022
Agent replied · 13 June 2024
Thank you for your kind review Sid.
★★★★★ 5/5
TrustpilotOJ Aksu was very professional
OJ Aksu was very professional, reassuring and knowledgable. He gave me good advice and referred me to a mortgage broker.
D · 30 November 2022
Agent replied · 13 June 2024
Thank you for your review, that's great to hear.
★★★★★ 5/5
TrustpilotLuke was able to help us secure a…
Luke was able to help us secure a property in short notice and kept on top of communicating with the landlord.
Basim · 12 October 2022
Agent replied · 13 June 2024
Thank you for your kind review Basim.
★★★★★ 5/5
TrustpilotElliot has been brilliant!
We have finally managed to buy our first home and couldn’t be happier. Thank you Elliot for all your hard work.
Joshua · 6 October 2022
Agent replied · 13 June 2024
Glad to hear Elliot was able to assist you in purchasing your first home.
★★★★★ 5/5
TrustpilotGreat experience
Luke was very helpful during the process. The team was really approachable and caring and answered all my questions patiently.
Maruti · 13 November 2022
Agent replied · 13 June 2024
Thank you Maruti, that's great to hear.
★★★★★ 5/5
TrustpilotBilly has been extremely helpful to…
Billy has been extremely helpful to help us find our first home. Thank you!
Richard · 30 May 2023
Agent replied · 13 June 2024
Thank you Richard, that's great to hear.
★★★★★ 5/5
TrustpilotNatalie Craddock
Natalie at Keatons was excellent to deal with when I was looking to find new tenants for my property. She replied to emails very quickly and ensured all of my requirements were met, as well as being very professional and easy to work with.
CN · 10 July 2024
Agent replied · 23 August 2024
That's great to hear, thank you for your review.
★★★★★ 5/5
TrustpilotGreat communication
Moved into a property in Deptford this week and Lauren has been very communicative and helpful the whole way. Thank you!
Erin · 30 September 2022
Agent replied · 13 June 2024
Thank you for your kind review Erin.
★★★★★ 5/5
TrustpilotMoving to London
Both me and my boyfriend were looking to relocate to london from Ireland. Lauren wood was a pleasure to deal with. She made the move very smooth and pleasant. We were unable to fly over to view the house so she arranged a virtual viewing until we could get flights. She was beyond helpful and answered every question quick and efficiently. I couldn’t recommend keatons and her services enough.
Enya · 29 September 2022
Agent replied · 13 June 2024
Thank you for your kind review Enya.
★★★★★ 5/5
TrustpilotEfficient
Lauren at Keatons was nice and professional throughout the process, the viewing was arranged quickly and efficiently. Property is lovely
Bálint · 31 October 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review Balint.
★★★★★ 5/5
TrustpilotThanks Oscar!
Oscar from Keatons Bow branch helped us in our search for a flat to rent and he was honestly the most helpful agent ever. He understood what we're looking for straight away and the flats he suggested were spot on. He was also very responsive and super kind. We had such a lovely experience working with him.
Hande · 5 October 2023
Agent replied · 13 June 2024
That's great to hear, thank you Hande.
★★★★★ 5/5
TrustpilotConfirmed our dream rental with the help from mark
We have recently confirmed a lovely rental with Keatons. Mark at the Kentish Town branch made the whole process so easy and stress free - would definitely recommend and continue to rent through Keatons after the service we have experienced.
Saffron · 8 September 2024
Agent replied · 30 December 2024
That's fantastic to hear, thank you Saffron.
★★★★★ 5/5
TrustpilotGreat customer support from all departments
I've contacted Keatons for renting a property, Alessandro called me, got all my profile details and matched me with the correct one. Easy to schedule viewing, easy to apply. He was very active and present in every step. I just signed my agreement and I it was a great experience overall.
Maristela · 16 February 2024
Agent replied · 13 June 2024
Thank you for your kind review Maristela.
★★★★★ 5/5
TrustpilotWe had a great experience with Keatons
We had a great experience with Keatons. Me and 2 colleagues were looking for a flat that would suit us. We have met the agent Shaun Datngarm that showed us few options with our requests, we found the perfect property on the 2nd viewing. The agent was extremely friendly and made a very quick connection between us and the landlord. We can also notice a huge difference of professionalism between the previous companies we tried to this one. And this absolutely made us trust the agency. I definitely recommend.
Catarina · 27 October 2020
Agent replied · 15 June 2024
Thank you for your review Catarina.
★★★★★ 5/5
TrustpilotUnlike many others…
I’ve used Keatons’ various services for a number of years. I have always found the staff to be friendly, efficient and knowledgeable - and they have never put profit over personal service like so many of their rivals. I would single out Mark and Michael from the rental department and OJ from sales. Old school - and very highly recommended.
Joshua · 8 July 2023
Agent replied · 13 June 2024
Thank you Joshua, that's great to hear.
★★★★★ 5/5
GoogleI had 5 agents visit our property and the figures ranged that I couldn't be confident that I was being given an accurate valuation on two properties following the split of our house into a basement and ground/first floor flats. I called Keatons as the 6th agent and Debbie Blow visited the appointment. Her prestenation lasted 75 minutes and her valuations were consistent with what I felt both properties would achieve. Also there were no mistakes careless comments that some agents make not realising every word is listened to in evaluating the agents suitability to sell. I have absolutely no hesitation in recommending Keatons to sell your property they are a class act very impressed. I'm giving them 5 stars being in my opinion totally deserved on valuation.
Brian · 19 October 2020
Agent replied · 15 June 2024
That's fantastic to hear, thank you for your review Brian.
★★★★★ 5/5
TrustpilotLuke has been excellent keeping me…
Luke has been excellent keeping me informed about my lettings.Would highly recommend
Nilesh · 3 July 2023
Agent replied · 13 June 2024
Thank you Nilesh, that's great to hear.
★★★★★ 5/5
TrustpilotGurpreet is very competent
Gurpreet is very competent, he got back to very quickly and explained everything very well
Pam · 4 April 2023
Agent replied · 13 June 2024
Thank you Pam, that's great to hear.
★★★★★ 5/5
TrustpilotThanks Natalie
Natalie and the team have done a great job keeping us informed while changing tenants. Really thorough and professional job.
Harry · 6 October 2022
Agent replied · 13 June 2024
Thank you Harry, that's great to hear.
★★★★★ 5/5
TrustpilotExcellent and responsive landlord…
Excellent and responsive landlord service changing tenancy once again, from Natalie Craddock and team.Thank you Keatons.
Gareth · 27 February 2023
Agent replied · 13 June 2024
That's great to hear, thank you Gareth.
★★★★★ 5/5
TrustpilotGreat service
Justine Reynolds from keatons is a lovely & hard working person. Very friendly and helpful she is.She helped me and my husband finding a beautiful one bed flat to rent at Becton, London.Highly recommend this service to anyone who needs help.Thank you keatons.com and Justine Reynolds.
Moumika · 13 May 2024
Agent replied · 13 June 2024
Thank you Moumika, that's great to hear.
★★★★★ 5/5
TrustpilotThanks to Keatons
Very communicative and helpful with the problems I had with my conveyancing solicitor. Very good advertising & promotion for my house. Really pleasant and friendly people to deal with. More accurate assessment of the house value, without exaggerating the value in order to get my custom, which I found refreshing.
Rose · 19 February 2024
Agent replied · 13 June 2024
Thank you Rose, that's fantastic to hear.
★★★★★ 5/5
TrustpilotA big thanks to Natalie!
A big thanks to Natalie for being so well organised and making sure the process went smoothly. 10/10 !
Nick · 6 October 2022
Agent replied · 13 June 2024
Thank you Nick, that's great to hear.
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