Keatons London reviews

★★★★★ 4/5

Trustpilot

New tenancy with the help of Justine!

We've recently found our new flat through Justine at Keatons! She's been very helpful in answering all our questions and always being available and honest with us, which has been greatly appreciated! The process and website, reference checks have all been easy to manage and well communicated. Hoping to have a smooth tenancy experience and build a good relationship with Keatons and Justine!

Shruti · 30 July 2023

★★★★★ 5/5

Trustpilot

Smooth process, friendly people

It's been an absolute pleasure signing our house with Keatons. Oscar Pace and Danielle Smith have been very responsive, clear, and honest with usb throughout and helped create effective communication channels to the landlord to help meet the needs of both. We are yet to move in, but no complaints whatsoever so far. Having experienced renting in another property, this is not always the case.

Thomas · 30 May 2023

★★★★★ 5/5

Trustpilot

Successfully moved to the new flat

Thanks to Natalie Craddock for an easy process of movement! I had no questions during the process and everything was prepared at the time!

Dzmitry · 30 September 2022

★★★★★ 5/5

Trustpilot

Natalie has been very helpful when…

Natalie has been very helpful when renting my flat, she is always quick to respond to my queries and helped the process run smoothly.

Gemma · 30 September 2022

★★★★★ 4/5

Trustpilot

I’m glad Natalie was there to help me…

I’m glad Natalie was there to help me out along the way they only person who cared.

Bogdan · 19 May 2023

★★★★★ 5/5

Trustpilot

Oscar Pace was very helpful

Oscar Pace was very helpful. He was mindful of my constraints and connected me to the right flats

Braulio · 19 April 2023

★★★★★ 5/5

Trustpilot

New property…

We just moved in one of the Keatons property and Natalie has been really helpful thank you so much for your collaboration.

Angela · 28 November 2022

★★★★★ 5/5

Trustpilot

Keatons - the right choice!

I had an amazing experience selling my flat in East London; namely with Dean from the Bow office. I had a high target price which he actually exceeded - in contrast to other real estate agents who tried to lowball my target price - this makes a huge difference! Keatons fees are great too - I compared services with nearly all in the surrounding area - Keatons is the right choice!

Gustav · 17 October 2022

★★★★★ 5/5

Trustpilot

A* experience

We met three local estate agents when looking to rent out our flat, and registered with Keatons due to their professionalism and speedy communications.The whole process has continued in the same vein. Our main contact Alex has given us excellent advice and has been extremely efficient, honest and professional throughout.We are very thankful to Alex and the rest of the team, and would highly recommend them to anyone searching for an A* experience.

Amelia · 25 July 2022

★★★★★ 5/5

Trustpilot

Very happy vendor

I just sold my flat with Dean and Jon at Keatons, Bow. Choosing them was the best decision I could have made. I can't fault them in any way. Always responsive and completely professional. When the process seemed to be dragging out, they really helped keep everything moving. If I had another property to sell I would 100% choose them again!

Customer · 24 August 2023

★★★★★ 5/5

Trustpilot

Thanks Oscar!

Very pleased with the level of communication and transparency afforded by Oscar in securing us our rental property. We required a quick turnaround and Oscar exceeded our expectations in a timely manner. If the tenancy proceeds with the same level of consideration, we'll have many happy years ahead. Thanks again Oscar.

Shauna · 8 April 2024

★★★★★ 5/5

Trustpilot

Thanks Natalie and team

Thanks Natalie and team. I have used Keatons before for rentals, and they continue to be efficient, and make the process very easy.

Martin · 3 October 2022

★★★★★ 5/5

Trustpilot

Billy Cooper - superb

Billy Cooper, what an agent. The perfect combination of helpful and knowledgeable. Thank you Billy.

Jamie · 28 June 2023

★★★★★ 5/5

Trustpilot

Sooth Exprerience

Sooth Exprerience. Everything was handled by Keatons very smoothly. Huge thanks to Natalie and Oscar for an easy move in.

Abhishek · 18 January 2023

★★★★★ 5/5

Trustpilot

I've let a couple of properties in east…

I've let a couple of properties in east London through Keatons, and would definitely recommend them. The staff that I've worked with (Oscar, Stevie & Danielle to mention just a few), have always been upfront, honest and keen to provide solutions for any situation that has come up. I first started letting my property through them around 6 years ago and haven no intention of going anywhere else.

Elliott · 15 January 2023

★★★★★ 5/5

Trustpilot

Lauren was super speedy with her…

Lauren was super speedy with her replies and sorted any issues we had with helpful and practical solutions. Thank you Lauren!

Charlotte · 9 December 2022

★★★★★ 5/5

Trustpilot

Great knowledge and service

Great knowledge of the local market. Helpful with all our questions. Natalie made everything clear for us.

Alex · 16 April 2023

★★★★★ 5/5

Trustpilot

Very helpful

Elza Kapitanska has been very helpful in guiding us through the tenancy process.

Felipe · 8 August 2023

★★★★★ 5/5

Trustpilot

Helpful agent - Marta

Keatons contacted me promptly about a lovely rental flat in my budget and search area and Marta (the agent) was very helpful at the viewing, providing an honest and helpful advice about our potential offer (which was accepted). Very smooth process thanks in large part to her.

JC · 10 June 2024

★★★★★ 5/5

Trustpilot

Great service

Great service, everything went smooth an quickly thanks to Luke!

Mauricio · 18 October 2023

★★★★★ 5/5

Trustpilot

Natalie was very helpful and…

Natalie was very helpful and understanding to our questions! Very glad to have corresponded with her

Maria · 4 May 2023

★★★★★ 5/5

Trustpilot

Michael Logan was an excellent lettings…

Michael Logan was an excellent lettings consultant, helping us during all the process.

Enrique · 28 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Ryan and Alex were so helpful during the process. They were really approachable and caring and answered all my questions patiently.

Zeynep · 8 November 2022

★★★★★ 5/5

Trustpilot

Luke Bell looked after us from the…

Luke Bell looked after us from the beginning. There was no pressure from him from the start, just an open and honest conversation.

Friend · 15 August 2022