Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,586 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,586 reviews on three platforms, including 142 Google reviews rated 4.5.

Google logo

4.5 / 5

142

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,422

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Oscar was really helpful

I had a good experience with Keatons. Oscar was really helpful throughout the process, and I appreciated his communication.

Fizaa · 28 July 2023

Agent replied · 13 June 2024

Thank you Fizaa, that's great to hear.

5/5

Trustpilot

Stress free

Oscar made our experience stress free. Easy to contact, quick responses and answered any questions we had with ease. Thanks

Jordan · 30 June 2023

Agent replied · 13 June 2024

That's great to hear Jordan.

5/5

Trustpilot

Professional, efficient and genuine

Keatons have been wonderful to work with- very professional and efficient. Michael Logan form the Kentish Town office, in particular, has made a stressful time far more relaxing than any other agents we have dealt with. He has made efforts to keep us consistently updated throughout and is generally just a pleasure to liase with. Highly Reccomend!

Olivia · 19 March 2024

Agent replied · 13 June 2024

That's fantastic to hear, thank you for your review Olivia.

5/5

Trustpilot

Many thanks to Oscar for his time and…

Many thanks to Oscar for his time and help.

Bulbul · 18 March 2024

Agent replied · 13 June 2024

Thank you for your review.

5/5

Trustpilot

Excellent support from Natalie Craddock

Natalie has been extremely efficient throughout the preparation for the introduction of our new tenants. Information has been communicated succinctly, in a timely manner and without being overbearing.

Victoria · 28 September 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you Victoria.

5/5

Trustpilot

Throughout the process Natalie…

Throughout the process Natalie Craddock​ and Siane D’Cruz were very kind, helpful and responsive. They definitely made everything easier for us. It was great having them as agents

Santiago · 28 September 2022

Agent replied · 13 June 2024

Thank you Santiago, that's great to hear.

5/5

Trustpilot

Amazing work

Luke was super efficient, friendly and informative throughout our journey with Keatons, couldn’t recommend enough. Can’t wait to settle into our new home!

Isobel · 24 March 2023

Agent replied · 13 June 2024

Thank you for your kind review Isobel.

5/5

Trustpilot

Good experience

I invited Joe Harvey, director and manager of the Bow Branch to give me a valuation of my house last week because of Keatons’ Trustpilot rating. I was impressed by his appreciation of the historic estate on which I live and by his desire to be of service. I could certainly understand just from this visit why Keatons are rated so highly by their customers.

RSLJ · 12 September 2023

Agent replied · 13 June 2024

Thank you for your review, that's fantastic to hear.

5/5

Trustpilot

Honest review on Keatons

I had a seamless and amazing experience renting an apartment through Keatons. The executive, Shaun Datngarm helped me across every phase of the process. He was my go-to person for any query/concern and made sure I was well informed by maintaining complete transparency. I appreciate the service provided by Keatons and wish Shaun all the very best for future endeavours.

Mayur · 6 January 2024

Agent replied · 13 June 2024

That's fantastic to hear, thank you Mayur.

5/5

Trustpilot

Always helpful and respectful

Always helpful and respectful, Mr Alessandro was actually very good person to deal with

Wessam · 21 November 2023

Agent replied · 13 June 2024

That's great to hear, thank you Wessam.

5/5

Trustpilot

Elza was extremely helpful throughout…

Elza was extremely helpful throughout the whole process, would highly recommend!

Adam · 28 January 2024

Agent replied · 13 June 2024

Thank you Adam, that's great to hear.

5/5

Trustpilot

Very efficient, great service

Natalie Craddock was extremely helpful as we set up leasing our flat. Overall, Keatons handled things communicatively and clearly. They seem a very well run estate agent.

W · 19 October 2022

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Oscar was very professional and helpful…

Oscar was very professional and helpful in our research, very recommended!

Margherita · 23 January 2024

Agent replied · 13 June 2024

That's great to hear, thank you Margherita.

5/5

Trustpilot

Great, efficient experience

Billy is communicative, and efficient, and helped us find a property in London so quickly and painlessly!

Poppy · 30 August 2023

Agent replied · 13 June 2024

Thank you for your kind review Poppy.

5/5

Trustpilot

Great service

Billy was great, super helpful and always at the other end of the phone! Amazing service

Madeline · 22 September 2023

Agent replied · 13 June 2024

Thank you Madeline.

5/5

Trustpilot

It was all very simple and…

It was all very simple and straightforward, special thanks to Charlotte who helped us with our requests and made every step easier.

Francisco · 5 April 2023

Agent replied · 13 June 2024

That's great to hear, thank you Francisco.

5/5

Trustpilot

Natalie Craddock has been very helpful…

Natalie Craddock has been very helpful during the entire process.

VIpin · 9 February 2024

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Oscar Pace

Oscar Pace was very helpful throughout the process in helping us rent a property.

Consumer · 7 November 2023

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Oscar and Natalie were so helpful

Oscar and Natalie were so helpful, friendly and professional :) really great service from start to finish.

Summerly · 15 August 2023

Agent replied · 13 June 2024

That's great to hear Summerly.

5/5

Trustpilot

Shaun from Keaton’s

I would like to express my gratitude towards the agent Shaun from Keaton’s who was very instrumental in helping us to finalising a place in very less span of time. He was always available whenever I had any concerns and helped to resolve those queries asap. I highly recommend using Keaton’s and specifically Shaun’s service to find a place in London.

Kishan · 23 November 2023

Agent replied · 13 June 2024

That's fantastic to hear, thank you Kishan.

5/5

Trustpilot

Great Experience - thanks Lauren!

Thanks so much to Keatons Deptford branch for helping us rent our new home. Really communicative and helpful at every point - special thanks to Lauren W!

Jamie · 16 September 2022

Agent replied · 13 June 2024

That's great to hear, thank you Jamie.

5/5

Trustpilot

We recently started a tenancy with…

We recently started a tenancy with Keatons, the property is also managed by Keatons. The process from viewing to contract was nice and smooth. What surprised me was having a Property Manager (Jay Smith) be so quick and responsive to any questions we have. Makes it super easy to get anything sorted and is super friendly/easy to talk to. Thanks!

AK · 11 December 2023

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Letting Process

I have used Keaton's over a number of years mainly because their staff are professional in the way they deal with the letting process and quite simply they do their best to obtain a good tenant. In the recent dealing both Oscar Pace & Natalie Craddock and other staff members did there very best to find the right tenant for the property.

John · 25 October 2023

Agent replied · 13 June 2024

That's great to hear, thank you for your review John.

5/5

Trustpilot

So helpful!

So helpful! Richard and the team at the Bow Keatons office helped me land my first house in record time. So happy with the service, thanks again!

Max · 7 September 2022

Agent replied · 13 June 2024

That's great to hear, thank you Max.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviewsLeave Keatons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent