Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,588 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 142 Google reviews rated 4.5.

Google logo

4.5 / 5

142

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,424

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Big thanks to Oscar Mile End

Big thanks to Oscar Mile End, helpful from start to finish!

James · 5 March 2024

Agent replied · 13 June 2024

Thank you for your kind review James.

5/5

Trustpilot

Natalie was very helpful

Natalie was very helpful during the end of our tenancy, including quickly providing a reference to secure the contract at my new place.

Brad · 10 May 2023

Agent replied · 13 June 2024

That's great to hear, thank you Brad.

5/5

Trustpilot

I highly recommend Keatons Bow

I highly recommend Keatons Bow! Luke made the process go smoothly from start to finish and was there to answer any questions I had.

Perle · 6 April 2023

Agent replied · 13 June 2024

Thank you Perle, that's great to hear.

5/5

Trustpilot

Justine was amazing!

Justine was amazing! She helped us find a place very quickly, and was fantastic in building our relationship with the landlord.

Roseby · 4 July 2023

Agent replied · 13 June 2024

Thank you for your kind review Roseby.

5/5

Trustpilot

We would like to thank Natalie Craddock…

We would like to thank Natalie Craddock and others at Keatons for their professionalism and look forward to many more such dealsBen Yamen

Ben · 5 May 2023

Agent replied · 13 June 2024

Thank you Ben, glad to hear Natalie was able to help you.

5/5

Trustpilot

The house search full package

Having to look at so many estate agents can be an arduous task, but I found Keatons have a great variety and large volume of properties coming on the market, so I was happy to just use them for my property search. The agents were also great, Justine in particular was with us every step of the way, regularly getting in touch with new properties that matched our search, and being fast and flexible for booking viewings.

MichaelC · 7 October 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you for your review Michael.

5/5

Trustpilot

Professional and easy to use

It was a straight forward process signing our lease through Keaton's Bow. Oscar was easy to communicate with and professional. Would recommend.

Andrew · 2 June 2023

Agent replied · 13 June 2024

That's great to hear, thank you Andrew.

5/5

Trustpilot

Made an enquiry with Keaton’s and spoke…

Made an enquiry with Keaton’s and spoke to Luke Bull, extremely knowledgeable and eased my concerns right away. Would definitely recommend.

Jamie · 29 June 2023

Agent replied · 13 June 2024

Thank you Jamie, that's great to hear.

5/5

Google

I just want to leave a quick review about my experience with Keatons purchasing a flat as a first-time buyer... I would like to thank Keatons for their assistance through the process of purchasing a flat. As a first time buyer it wasn't easy at the beginning but all my questions were answered immediately and in a professional way, no matter how silly they were. Especially Rory, who showed me many flats, was very kind and helpful at all times! I just found it a bit confusing being pushed back and forth between different sales coordinator during the process. It seemed that either one of them was always on annual leave. But still the communication between them was working fine. Thanks Keatons!

Hendrik · 18 June 2015

5/5

Trustpilot

Our agent Gurpreet Bhakar is always…

Our agent Gurpreet Bhakar is always available, friendly and swift with arranging any interventions requested.

Markus · 30 November 2023

Agent replied · 13 June 2024

Thank you Markus, that's great to hear.

4/5

Trustpilot

Great experience thanks to Natalie Craddock

I had a great experience with the tenancy co-ordinator, Natalie Craddock. She was absolutely amazing from day 1 right until the end of my tenancy. She was helpful, responsive, polite and made the effort to get things sorted. I would 100% recommend her and would give her 5 stars. The reason I have given 4 is because I feel the other department I worked with were not as efficient and helpful as Natalie.

Eve · 23 February 2023

Agent replied · 13 June 2024

Thank you for your review Eve.

5/5

Trustpilot

Thank you Steven

I would like to thank Steven for his good work in making our tenancy exit seamless. Appreciate all the assistance & good luck for your future!

Mangesh · 19 January 2023

Agent replied · 13 June 2024

Thank you for your kind review Mangesh.

5/5

Trustpilot

I have dealt with Natalie Craddock and…

I have dealt with Natalie Craddock and the team at Keatons for some time now and have always found her very helpful, efficient, and professional.

Paul · 20 February 2023

Agent replied · 13 June 2024

That's great to hear, thank you for your review Paul.

5/5

Trustpilot

I had a great pleasure working with the…

I had a great pleasure working with the Keatons team. Everything was quickly organised and well explained. Special thank you for Billy and Elza for their assistance.

Katerina · 12 December 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you Katerina.

5/5

Trustpilot

Estate Agents who are "On the Ball"!

I found the whole team at Keatons to be a very 'on the ball' Company and have been very pleased with the service I have received so far. I find Justine to be a very efficient, hard working and professional lady who found me a tenant in the space of less than a week!... Well done Justine, and thank you for your services!

Maria · 22 November 2023

Agent replied · 13 June 2024

Thank you for your kind review Maria.

5/5

Trustpilot

Elza Kapitanska was very courteous and…

Elza Kapitanska was very courteous and efficient in providing me the tenancy renewals, and as always really helpful with any questions I had. Would highly recommend!

Davida · 9 January 2023

Agent replied · 13 June 2024

Thank you Davida that's great to hear.

5/5

Trustpilot

Big thank you to Max and Daniel who…

Big thank you to Max and Daniel who were really helpful and friendly. They both helped get my property on the market and sold for a great price!

Yasmin · 25 October 2022

Agent replied · 13 June 2024

Thank you Yasmin, that's great to hear.

5/5

Google

I have to say I was presently surprised to find that the team at Keatons when we instructed them to rent out my Dads flat were so helpful they explained the process clearly and were competitive against some of higher priced agents in the area. And have to give a special thanks to Lara who honestly went out of her way to help us when we were signing contracts and made everything crystal clear in respect of what would pay and what we would actually receive at the end of every month which is the most important thing in my eyes or why bother using an agent in the first place? Fantastic service and I will be using them again when | sell my flat next year once my baby arrives.

Laura · 18 June 2013

5/5

Trustpilot

Oscar Pace was very professional in…

Oscar Pace was very professional in showing me the flat and taking me through all the details of the property and potential tenancy.

Edoardo · 12 April 2023

Agent replied · 13 June 2024

Thank you for your kind review Edoardo.

5/5

Trustpilot

Quick and easy

Quick and easy. Justine was extremely helpful throughout the process. I would 100% recommend Keatons to anyone

Andrew · 28 September 2023

Agent replied · 13 June 2024

Thank you for your review Andrew.

5/5

Trustpilot

Jay S helped us get again

Jay S. helped us get again when we had a problem in our place. Everything was sorted sorry quickly

Customer · 3 August 2023

Agent replied · 13 June 2024

Thank you, that's great to hear.

5/5

Trustpilot

Oscar and his team are helpful

Oscar and his team are working hard to help us finding the right place to rent. Thanks, Keatons. Good work!

Xiaowen · 5 July 2023

Agent replied · 13 June 2024

Thank you for your kind review Xiaowen.

5/5

Trustpilot

Natalie Craddock and the Keatons Team

Natalie Craddock and indeed the whole Keatons' Team in relation to getting the flat to a standard for marketing and finding suitable tenants haave been truly professional and efficient in their approach. They kept me informed and advised me throughout with the legal and legislative requirements. Thank you to each and all the Team.

Valentine · 20 May 2024

Agent replied · 13 June 2024

That's fantastic to hear, thank you Valentine.

5/5

Trustpilot

Charlotte was very friendly and really…

Charlotte was very friendly and really helpful.

Majid · 30 April 2024

Agent replied · 13 June 2024

Thank you for your kind review Majid.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviewsLeave Keatons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent