Keatons London reviews

★★★★★ 5/5

Trustpilot

Excellent Communicators

The team, led by Oscar Pace, communicated clearly and effectively all the time - providing a lot of good information and, when asked, recommendations for action. The current tenant delayed his intended departure and the team pivoted well, starting the process anew when the originally approved new tenant could not wait until the later move in date, and found an excellent replacement very quickly.

Justine · 10 November 2024

★★★★★ 5/5

Trustpilot

Laureen Cannon is the most efficient…

Laureen Cannon is the most efficient property manager. she respond every information immediately.

Orakzai · 19 December 2025

★★★★★ 5/5

Trustpilot

Great experience

Great experience. Out of all the agents I dealt with in London in this trying time in the rental market, Lauren Wood was by far the best. Once I connected with her, I had a home within 2 viewings. Professional and diligent, have recommended Keatons Deptford to friends.

Anna · 25 October 2022

★★★★★ 5/5

Trustpilot

Very attentive service

Myself and my 3 other housemates worked with Keatons to try and find a property to rent. We worked alongside Oscar who found us a number of great properties in line with what we were looking for. His communication was fantastic throughout, and it felt like he really cared about not only finding us the best property but also the best deal too.

Nathan · 18 November 2024

★★★★★ 5/5

Trustpilot

Natalie helped me in dealing with all…

Natalie helped me in dealing with all of the administrative aspects before the start of the new tenancy. Throughout the process Natalie promptly responded to emails, keeping me informed about various updates Referencing, Legal documentation & Future Invoicing etc. Her clear and concise communication fostered a transparent and collaborative relationship. Documents related to the property were well-organized and easily accessible. Overall, my experience with Keaton’s has been positive, and I appreciate Natalie’s efforts in addressing questions/concerns promptly and efficiently, fostering a positive tenant experience. Thank you!

Ranjeet · 17 January 2024

★★★★★ 5/5

Trustpilot

Great experience with the help of Justine

My best friend and I had a great renting experience with Keatons. Justine Reynolds was incredibly helpful, efficient and made our renting process very straight forward and ensured that we were kept up to date at all times!

Weronika · 22 August 2023

★★★★★ 5/5

Trustpilot

Cheers Oscar for all your help

Working with Oscar to secure a house to rent for myself and my housemates has been such a smooth and positive experience. Unlike other letting agents we’ve felt with, Oscar has been helpful, accessible and communicative. Massive thanks - highly recommend

Matthew · 30 May 2023

★★★★★ 5/5

Trustpilot

Marta was great

Marta was great, she knew loads about the property and was really honest and helped us get our offer in quickly and move in very fast as we were on a tight deadline!

Ellie · 21 December 2023

★★★★★ 5/5

Trustpilot

Great service from Justine Reynolds

Justine Reynolds has been great, she's been super helpful and friendly, her communication has been excellent and has made the process of navigating the daunting rental housing system much smoother. I would definitely recommend her and Keatons.

Eman · 14 September 2023

★★★★★ 5/5

Trustpilot

Great communication and attention to details

Sean made the buying process incredibly smooth, communication has been constant and clear at all times, would definitely recommend them

Bianca · 23 August 2024

★★★★★ 5/5

Trustpilot

Quick, easy and reliable

Very informative, reliable and friendly! Many thanks to Michael for easy and quick guidance to getting our lovely new flat and his colleague Mark, for doing the flat viewing.

Stefan · 9 March 2024

★★★★★ 5/5

Trustpilot

Can't recommend them highly enough

Can't recommend them highly enough - especially Lauren W. Helpful, communicative and friendly. I usually hate letting agents - all the other ones I've worked with make me want to pull my hair out - so I've got to give credit to Keatons for making everything so easy.

Charlie · 16 September 2022

★★★★★ 5/5

Trustpilot

Best experience I've had with Lettings Agents

Marta is truly one of the nicest people I've ever met - she always quick to provide updates and always super open to any questions we had!COULD NOT RECOMMEND HER MORE!!!

Manaltsogzol · 26 January 2024

★★★★★ 5/5

Trustpilot

Thanks Keatons (and in particular Rose)

We've just signed a lease through the Chatsworth Road branch and everything has been really smooth. A particular shout out to Rose who was so helpful from day 1 and always got back to us so quickly

Caitlin · 5 September 2023

★★★★★ 5/5

Trustpilot

Dean is very helpful and went the extra…

Dean is very helpful and went the extra mile to ensure I kept informed and ultimately got the asking price for me.

Samantha · 17 July 2024

★★★★★ 5/5

Trustpilot

Keatons recently marketed our flat in…

Keatons recently marketed our flat in Bethnal Green. Straight away I could tell they were a professional company. The photographer really took his time to get the flat looking it's best. The brochure and online listings were all we could have hoped for. When viewings happened we only had serious buyers and had an offer on the first day. Great experience, thank you.

Suzy · 6 November 2024

★★★★★ 5/5

Google

After moving to London for a new job opportunity, Keaton’s made the process of finding a flat super easy and very helpful. Riaz Sobany helped us get a viewing of the flat we were interested in and took us through all the steps we needed to follow. We were kept informed every step of the way and everything was organised in perfect timing. Feeling very at home in our new flat 2 months in now

Daniel · 13 April 2024

★★★★★ 5/5

Google

Thank you so much for all your help! It’s not been a short journey but you have helped make it easier. Especially Elliot, highly recommended these guys.

Sophie · 13 April 2024

★★★★★ 5/5

Trustpilot

Natalie Craddock did a fantastic job!

Natalie Craddock did a fantastic job, helping us to secure our rent price and provided excellent service!

Holly · 19 March 2026

★★★★★ 5/5

Trustpilot

Excellent service

Throughout the process, Mark Peavot has been professional, courteous and efficient.It has made finding the right property feel less stressful.We would recommend Keatons Kentish Town for anyone wishing to let, buy or sell a property.

Floyd · 11 October 2023

★★★★★ 4/5

Google

Keatons have been a great letting agency to work with. Edmund was a breath of fresh air as he wasn't overly pushy during property discussions (unlike and was very accommodating when we were running late for our viewing. They've been supportive with the whole process as we were working through the tenancy agreement negotiations and we have ended up renting a property that we love!

Elly · 17 June 2017

★★★★★ 5/5

Trustpilot

Luke Bull has been great in helping us…

Luke Bull has been great in helping us with our prospective tenancy. Gave us lots of great info, was patient, and very communicative. Thanks Luke!

Szymon · 13 May 2024

★★★★★ 5/5

Trustpilot

Shaun Datngarm is excellent

Shaun is very good at what he does. He is patient and understood what I was looking for. He also helped me in negotiations and offering period process. Glad that I did business.

NG · 25 November 2023

★★★★★ 5/5

Trustpilot

Professional and fought for our requests

Just began our tenancy and I'm very pleased with the new place. I want to say thanks to Oscar Pace, Steven Gadd and Elza Kapitanska for getting the apartment to the state we wanted it.Bow Office

Emil · 10 September 2023