Trusted Agent profile · London
★★★★★
1,581 reviews across 3 platforms
336, Mare Street, London, E8 1HA
Part of Keatons, see every office.
Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,581 reviews on three platforms, including 137 Google reviews rated 4.5.
137
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,422
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThe best property manager - Nith Krishnan
Nith (Krishnan) has been our property manager over the past few years and he is very responsive and well communicated. Whenever we have an issue he would promptly provide any supports. We just had a water leakage in our bathroom over the weekend and he managed to arrange an urgent repair before Christmas Eve. Excellent work and service Nith!
Thank you for your kind review Karen.
5/5
TrustpilotGood property manager
I’ve used Keatons for over 7 years now. Always find them reliable. Corina Tohaneanu has been particularly good as a property manager: proactive, responsive and efficient.
Thank you William, that's great to hear.
5/5
TrustpilotGreat
Keatons have been great at quickly getting tenants into my flat and communicating regularly with me.Natalie Craddock and Justine Reynolds in particular have gone above and beyond, working hard to make the process even easier for everyone - thanks Natalie and Justine!
Thank you for your review, that's fantastic to hear.
5/5
TrustpilotGood service
Had a good service from Keatons in finding new tenants and all the administrative things arranged efficiently as always.Special thanks to Elza Kapitanska for an excellent job
Thank you for your kind review Angie.
5/5
TrustpilotThanks for everything
I rented through keatons for 4 years and they always been available and gave us quick resolution whenever needed, could not have had a better experience.Special thanks to Steven Gadd who was always available at any time of the day, thanks for caring and be there when needed.
Thank you Vincenzo, that's great to hear.
5/5
TrustpilotKeatons are a solid agency
Keatons are a solid agency, operating in parts of London where, as a landlord, other agencies are not reputable. I have had positive experiences and appreciate their efficiency, responsiveness and transparency. In particular, I would like to flag my appreciation for Keatons' Head of Compliance, Cass Waples, one of the easiest and most professional people I have worked with. Cass helped recently with council inspections of my HMOs and subsequent remedial works.
That's fantastic to hear, thank you Ashim.
5/5
TrustpilotShout out to Luke Bull
I appreciate the help from Luke Bull from Keatons, who is helping me a lot in my current rental application. Luke is very responsive. We communicate via phone call, Whatsapp, and emails.
That's great to hear, thank you for your review Yi-Chun.
5/5
TrustpilotThank you Elliot
Thank you Elliot. We have had a fantastic experience so far. Elliot has been very help and quick to reply.
Thank you Henry, that's great to hear.
5/5
TrustpilotGosia was very helpful
Gosia was very helpful, and available to answer our queries.Thank you again
Thank you Jonathan, that's great to hear.
5/5
TrustpilotGreat Experience-Bow Office
I've been renting a flat through Keatons for coming up to a couple of years. They have been excellent and I would not hesitate to recommend them. They have helped me with improvements to the flat as well as being extremely helpful with any issues that have come up. Each member of staff has been friendly and helpful, Billy Haspineall, the lettings manager at the Bow office, is excellent and I would highly recommend talking with him if you're looking to rent a property.
Thank you for your kind review Simon.
5/5
TrustpilotRent house
In our findings for a new home we came across Gosia and Justine. They were extremely professional, well organised, punctual and respectful throughout. They made the process straightforward, easy and stress free for us. They demonstrated their ability to respond quickly to inquiries, concerns and our questions!They showed excellent communication skills by keeping us informed each step we go through. We will definitely recommend them to everyone !!
That's fantastic to hear, thank you Elena.
5/5
TrustpilotGreat renting experience with help of Justine
Our agent Justine Reynolds is fantastic! Her clear communication and swift actions were key in securing our renting contract smoothly and quickly. Highly recommend Justine for her excellent communication and efficient work!
That's great to hear, thank you Alex.
5/5
TrustpilotGreat estate agency!
I briefly worked with Oscar on my search for a flat in London. I will definitely contact Keatons again in the future if I need to find another flat. Oscar was kind and helpful in my search, and thus I would definitely recommend!
Thank you for your kind review Hasmik.
5/5
TrustpilotThank you
Working with Dean Ben-Yosef was great. Dean was always ready to help and very resourceful. I would definitely recommend. Thank you
That's great to hear, thank you for your review.
5/5
TrustpilotGurpreet has been in my flat to install…
Gurpreet has been in my flat to install a new boiler.He is very professional and very quick.I couldn’t believe he will finish so fast.I highly recommend him.Thank you Gurpeet!!!
Thank you for the kind review Timea.
5/5
TrustpilotExcellent service from Keatons
I have been using Keatons to manage my rental property for nearly 2 years. Their team provide excellent service, with timely communications and resolutions of all matters concerning the tenants, the account and the agreement. I recently welcomed a new tenant to my property. Keatons managed the whole transition from the previous to new tenants smoothly. Natalie of Keatons professionally executed the transition process, from searching, referencing, contracting, checking out/in and accounting. They saved me a lot of time. Highly recommended.
Thank you Hui, that's fantastic to hear.
5/5
TrustpilotThank you Natalie!
We’ve had a really great experience so far with Keatons, everything has been smooth. Natalie has been very friendly, always on hand to help and give advice when we needed it and she completed all our paperwork very quickly. I can’t thank her enough for her support.
That's fantastic to hear, thank you for your review Lauren.
3/5
TrustpilotIndividuals have been good; organisation a bit disjointed
Jay and Eliza were efficient and helpful in getting everything set up but communication and accuracy across the rest of the organisation is not so good (we have dealt wth a total of 7 people so far). Also, VERY IMPORTANT: do not use a 3rd Party service to solicit reviews that send me an email that begins:"Hello [Name], Thank you for choosing Keatons. ":-(
Dear Jonathan,Thank you for taking the time to write a review.We're disheartened to hear that the process has not been a smooth one and will be looking in to this.Also thank you for notifying us of the issue with the email you received, this too will be looked in to.We welcome and appreciate all feedback.
5/5
TrustpilotStraightforward and low hassle letting
Just went through the process of finding and letting a flat with Billy from Keatons - was really straightforward, and he gives a good mix of proactive in giving you the information you need without being pushy. Would certainly recommend.
Thank you Ben, that's great to hear.
5/5
TrustpilotNatalie Craddock is my letting…
Natalie Craddock is my letting co-ordinator at Keatons and she has made the most recent tenancy transfer smooth and hassle-free. She has been very responsive both to the tenants and to me the landlord. Happy to work with and recommend Natalie.
That's great to hear, thank you for your review Maria.
5/5
TrustpilotLuke at Keaton Bow office
Luke Bull was very helpful while I was trying to secure a rental property and I would happily recommend his services to anyone looking around the Bow area of London... Can't wait to get the keys and move in. Thanks Luke! 👍
That's great to hear, thank you for your review JP.
5/5
TrustpilotBig thanks to Charlotte for showing us…
Big thanks to Charlotte for showing us some properties, she was very polite and knowledgable of the local area
Thank you Jack.
5/5
TrustpilotExcellent service
The lovely young lady from Keaton's in Bow showed us around several properties and was professional, engaged and informative throughout. Helen is a credit to the profession!
Thank you Andy, that's great to hear.
5/5
TrustpilotThank you Luke
Luke was helpful and very communicative during the process of both finding the property and renting, highly recommended
Thank you for your kind review Cherif.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
