Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic experience
Luke Bull was fantastic at helping me find a place to rent. He was considerate of my requirements and found great properties to view in a short time frame. Luke was very responsive and made the whole process smooth and hassle free. Would definitely recommend!
Puneet · 20 April 2023
Agent replied · 13 June 2024
That's great to hear, thank you for your review Puneet.
★★★★★ 5/5
TrustpilotThank you Shaun, Marta, Hugo
Thank you Shaun Datngarm, Marta Rodriguez and Hugo Katz for your professionalism, diligence and all your help in making the process accurate and easier.
Ahmet · 6 August 2024
Agent replied · 23 August 2024
Thank you Ahmet, that's great to hear.
★★★★★ 5/5
TrustpilotOscar was a amazing agent
Oscar was a great agent! He was extremely friendly and welcoming, understood what I was looking for, asked clarifying questions, and showed me some great properties that aligned with my interests. Highly recommend and will definitely use his services in the future. Thanks Oscar!
Rochelle · 18 May 2023
Agent replied · 13 June 2024
That's fantastic to hear, thank you Rochelle.
★★★★★ 5/5
TrustpilotGreat experience with Keatons
Great experience with Keatons. Luke was super helpful, responsive and made the rental process smooth and quick!
Courtney · 24 November 2024
Agent replied · 30 December 2024
That's great to hear, thank you Courtney.
★★★★★ 5/5
TrustpilotI would recommend Keatons to everyone…
I would recommend Keatons to everyone who searches a property to rent. Everything was smooth, the stuff is really nice and helpful. Special thanks to Billy and Natalie. Billy conducted my viewing and helped with signing process. Natalie helps me during my day-to-day quires. They are always ready to help.
Nikita · 21 October 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review Nikita.
★★★★★ 5/5
TrustpilotI worked with Mark Peavot
I worked with Mark Peavot. He was great, really helpful and informative. And although we didn’t end up going with the flat he showed us (due to various personal circumstances), i would be very happy to work with him in the future!
Namrata · 9 July 2023
Agent replied · 13 June 2024
Thank you Namrata, glad to hear this.
★★★★★ 5/5
TrustpilotGreat service with an attentive team
We’ve been tenants for many years and can’t not fault the services from Keatons. Our property manager Steven has been excellent when we need assistance dealing with our requests promptly. We would like to extend your gratitude to all the team for the attentive support always given to us
Roberta · 17 November 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you Roberta.
★★★★★ 5/5
TrustpilotHugo & Shawn were fantastic!
Hugo & Shawn were fantastic, both super nice and answered all our questions when showing us around the property. Would highly recommend!
Laura · 30 August 2024
Agent replied · 30 December 2024
Thank you for your review Laura, that's great to hear.
★★★★★ 5/5
TrustpilotGreat customer service
Natalie is always very responsive and a great liaison between us and the landlord.
Anna · 23 December 2025
★★★★★ 5/5
GoogleKeatons was a great partner in the sale of our property. They were able to match us with the right buyer, were helpful and communicative throughout the process, and always on hand to answer our questions.
Alistair · 26 October 2025
Agent replied · 25 December 2025
Dear Alistair, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you Oscar
Oscar was brilliant during the whole tenancy process - super helpful, quick and helped us secure a brilliant flat in Bow.Would recommend Keatons for people looking in the area.
DC · 23 April 2024
Agent replied · 13 June 2024
That's great to hear, thank you for your review.
★★★★★ 5/5
TrustpilotThanks Oscar :)
Oscar Pace was great while helping me search for a place. It was unfortunate that there was nothing available that fit our criteria, but Oscar was very proactive in sending us alternatives and checking in. Using WhatsApp also made the conversation much easier.
I · 24 May 2023
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review.
★★★★★ 5/5
TrustpilotOscar Pace has been great.
Oscar Pace has been great.I have enjoyed working with Keatons in securing my new let. In particular I have found Oscar Pace to be very helpful and informative in dealing with my queries.I would have no problem in recommending Oscar and Keatons.
Steve · 19 June 2023
Agent replied · 13 June 2024
That's great to hear, thank you Steve.
★★★★★ 5/5
TrustpilotNatalie Craddock helped with our…
Natalie Craddock helped with our tenancy renewal. She was professional throughout - very much recommended! :)
Amelia · 16 April 2026
Agent replied · 13 June 2024
Dear Amelia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotMarissa has been so helpful
Marissa has been so helpful. We are purchasing in the area and she has been helpful with all our questions at every point to keep the wheels turning and helping us with our young first time buyer to help her feel happy with the big move. Thanks very much!
Novita · 17 October 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you for your review Novita.
★★★★★ 5/5
TrustpilotGreat property manager experience!
Since moving into our rental property, our property manager Jay Smith has been amazing! He's always so lovely to deal with and is very quick to help us with any maintenance issues :)
Meghan · 18 January 2024
Agent replied · 13 June 2024
Thank you Meghan, that's great to hear.
★★★★★ 5/5
TrustpilotHave dealt with Natalie
Have dealt with Natalie , Shani and Lauren along with other staff members who rent out our property. Nothing is too much trouble and they follow up every concern or issue almost immediately. Thank you to you all for being courteous, helpful and solving many an issue effectively
Joanne · 17 November 2022
Agent replied · 13 June 2024
Thank you for your kind review Joanne.
★★★★★ 5/5
TrustpilotOscar at Keatons, Professional and Proactive
Keatons Lettings Consultant Oscar has been extremely professional and proactive over the last couple of months. Nice and organized, he constantly reached out with new properties that totally matched our search criteria dispite a very difficult market. Very good experience, I recommend.
Florian · 1 June 2023
Agent replied · 13 June 2024
That's fantastic to hear, thank you Florian.
★★★★★ 5/5
TrustpilotA seamless renting process
A seamless renting process. Billy was very helpful and quick to reply. The documents and referencing section was quite long compared to previous experiences but from viewing the property to having everything completed, it still only took 1 week.
Reece · 23 August 2023
Agent replied · 13 June 2024
Thank you Reece, that's great to hear.
★★★★★ 5/5
TrustpilotNeat and Clear Renting Process by Natalie
Natalie was clear on stated all the required information in the renting process, every single documents were neatly prepared and sent to me. It was an easy and quick renting service by her, she is helpful and kind to provide further information when I have question.
Roman · 18 January 2023
Agent replied · 13 June 2024
Thank you for your kind review Roman, that's great to hear.
★★★★★ 5/5
TrustpilotThank you Alessandro!
Thank you Alessandro!I had a great experience with Alessandro in the whole moving process. He was professional, and accommodating, and connected me with the concerned point of contact after the move.Aman
Mantraaman · 20 February 2024
Agent replied · 13 June 2024
Thank you for your kind review Mantraaman.
★★★★★ 5/5
TrustpilotFriendly, Informative Team Found Us Our First Home!
Keatons offered a very professional service and we felt the relationship between us as buyers and the vendor we were purchasing from was very fair. Will, Ryan and Chloe did everything to help our purchase across the line and we would fully recommend Keaton's to other prospecting buyers
Jack · 1 November 2022
Agent replied · 13 June 2024
That's fantastic to hear, thank you Jack.
★★★★★ 5/5
TrustpilotEnd of Tenancy
We have just completed our tenancy period in a flat managed by Keatons and the check-out process was very straightforward. Continual updates and support provided by Natalie Craddock were greatly appreciated.
Luke · 19 February 2024
Agent replied · 13 June 2024
Thank you for your kind review Luke.
★★★★★ 5/5
TrustpilotLaureen Cannon is the most efficient…
Laureen Cannon is the most efficient property manager. she respond every information immediately.
Orakzai · 19 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.