Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,580 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,580 reviews on three platforms, including 137 Google reviews rated 4.5.

Google logo

4.5 / 5

137

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,421

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic experience

Luke Bull was fantastic at helping me find a place to rent. He was considerate of my requirements and found great properties to view in a short time frame. Luke was very responsive and made the whole process smooth and hassle free. Would definitely recommend!

Puneet · 20 April 2023

Agent replied · 13 June 2024

That's great to hear, thank you for your review Puneet.

5/5

Trustpilot

Thank you Shaun, Marta, Hugo

Thank you Shaun Datngarm, Marta Rodriguez and Hugo Katz for your professionalism, diligence and all your help in making the process accurate and easier.

Ahmet · 6 August 2024

Agent replied · 23 August 2024

Thank you Ahmet, that's great to hear.

5/5

Trustpilot

Oscar was a amazing agent

Oscar was a great agent! He was extremely friendly and welcoming, understood what I was looking for, asked clarifying questions, and showed me some great properties that aligned with my interests. Highly recommend and will definitely use his services in the future. Thanks Oscar!

Rochelle · 18 May 2023

Agent replied · 13 June 2024

That's fantastic to hear, thank you Rochelle.

5/5

Trustpilot

Great experience with Keatons

Great experience with Keatons. Luke was super helpful, responsive and made the rental process smooth and quick!

Courtney · 24 November 2024

Agent replied · 30 December 2024

That's great to hear, thank you Courtney.

5/5

Trustpilot

I would recommend Keatons to everyone…

I would recommend Keatons to everyone who searches a property to rent. Everything was smooth, the stuff is really nice and helpful. Special thanks to Billy and Natalie. Billy conducted my viewing and helped with signing process. Natalie helps me during my day-to-day quires. They are always ready to help.

Nikita · 21 October 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you for your review Nikita.

5/5

Trustpilot

I worked with Mark Peavot

I worked with Mark Peavot. He was great, really helpful and informative. And although we didn’t end up going with the flat he showed us (due to various personal circumstances), i would be very happy to work with him in the future!

Namrata · 9 July 2023

Agent replied · 13 June 2024

Thank you Namrata, glad to hear this.

5/5

Trustpilot

Great service with an attentive team

We’ve been tenants for many years and can’t not fault the services from Keatons. Our property manager Steven has been excellent when we need assistance dealing with our requests promptly. We would like to extend your gratitude to all the team for the attentive support always given to us

Roberta · 17 November 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you Roberta.

5/5

Trustpilot

Hugo & Shawn were fantastic!

Hugo & Shawn were fantastic, both super nice and answered all our questions when showing us around the property. Would highly recommend!

Laura · 30 August 2024

Agent replied · 30 December 2024

Thank you for your review Laura, that's great to hear.

5/5

Trustpilot

Great customer service

Natalie is always very responsive and a great liaison between us and the landlord.

Anna · 23 December 2025

5/5

Google

Keatons was a great partner in the sale of our property. They were able to match us with the right buyer, were helpful and communicative throughout the process, and always on hand to answer our questions.

Alistair · 26 October 2025

Agent replied · 25 December 2025

Dear Alistair, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Thank you Oscar

Oscar was brilliant during the whole tenancy process - super helpful, quick and helped us secure a brilliant flat in Bow.Would recommend Keatons for people looking in the area.

DC · 23 April 2024

Agent replied · 13 June 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Thanks Oscar :)

Oscar Pace was great while helping me search for a place. It was unfortunate that there was nothing available that fit our criteria, but Oscar was very proactive in sending us alternatives and checking in. Using WhatsApp also made the conversation much easier.

I · 24 May 2023

Agent replied · 13 June 2024

That's fantastic to hear, thank you for your review.

5/5

Trustpilot

Oscar Pace has been great.

Oscar Pace has been great.I have enjoyed working with Keatons in securing my new let. In particular I have found Oscar Pace to be very helpful and informative in dealing with my queries.I would have no problem in recommending Oscar and Keatons.

Steve · 19 June 2023

Agent replied · 13 June 2024

That's great to hear, thank you Steve.

5/5

Trustpilot

Natalie Craddock helped with our…

Natalie Craddock helped with our tenancy renewal. She was professional throughout - very much recommended! :)

Amelia · 16 April 2026

Agent replied · 13 June 2024

Dear Amelia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Marissa has been so helpful

Marissa has been so helpful. We are purchasing in the area and she has been helpful with all our questions at every point to keep the wheels turning and helping us with our young first time buyer to help her feel happy with the big move. Thanks very much!

Novita · 17 October 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you for your review Novita.

5/5

Trustpilot

Great property manager experience!

Since moving into our rental property, our property manager Jay Smith has been amazing! He's always so lovely to deal with and is very quick to help us with any maintenance issues :)

Meghan · 18 January 2024

Agent replied · 13 June 2024

Thank you Meghan, that's great to hear.

5/5

Trustpilot

Have dealt with Natalie

Have dealt with Natalie , Shani and Lauren along with other staff members who rent out our property. Nothing is too much trouble and they follow up every concern or issue almost immediately. Thank you to you all for being courteous, helpful and solving many an issue effectively

Joanne · 17 November 2022

Agent replied · 13 June 2024

Thank you for your kind review Joanne.

5/5

Trustpilot

Oscar at Keatons, Professional and Proactive

Keatons Lettings Consultant Oscar has been extremely professional and proactive over the last couple of months. Nice and organized, he constantly reached out with new properties that totally matched our search criteria dispite a very difficult market. Very good experience, I recommend.

Florian · 1 June 2023

Agent replied · 13 June 2024

That's fantastic to hear, thank you Florian.

5/5

Trustpilot

A seamless renting process

A seamless renting process. Billy was very helpful and quick to reply. The documents and referencing section was quite long compared to previous experiences but from viewing the property to having everything completed, it still only took 1 week.

Reece · 23 August 2023

Agent replied · 13 June 2024

Thank you Reece, that's great to hear.

5/5

Trustpilot

Neat and Clear Renting Process by Natalie

Natalie was clear on stated all the required information in the renting process, every single documents were neatly prepared and sent to me. It was an easy and quick renting service by her, she is helpful and kind to provide further information when I have question.

Roman · 18 January 2023

Agent replied · 13 June 2024

Thank you for your kind review Roman, that's great to hear.

5/5

Trustpilot

Thank you Alessandro!

Thank you Alessandro!I had a great experience with Alessandro in the whole moving process. He was professional, and accommodating, and connected me with the concerned point of contact after the move.Aman

Mantraaman · 20 February 2024

Agent replied · 13 June 2024

Thank you for your kind review Mantraaman.

5/5

Trustpilot

Friendly, Informative Team Found Us Our First Home!

Keatons offered a very professional service and we felt the relationship between us as buyers and the vendor we were purchasing from was very fair. Will, Ryan and Chloe did everything to help our purchase across the line and we would fully recommend Keaton's to other prospecting buyers

Jack · 1 November 2022

Agent replied · 13 June 2024

That's fantastic to hear, thank you Jack.

5/5

Trustpilot

End of Tenancy

We have just completed our tenancy period in a flat managed by Keatons and the check-out process was very straightforward. Continual updates and support provided by Natalie Craddock were greatly appreciated.

Luke · 19 February 2024

Agent replied · 13 June 2024

Thank you for your kind review Luke.

5/5

Trustpilot

Laureen Cannon is the most efficient…

Laureen Cannon is the most efficient property manager. she respond every information immediately.

Orakzai · 19 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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